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Troubleshooting
Overview
This chapter explains how to resolve typical problems you may encounter when using the P-touch Label
Printer. If you have any problems with the P-touch Label Printer, first make sure you have performed the
following tasks correctly:
Connect the P-touch Label Printer to an AC power outlet or install the battery (see Connecting the Power
Supply on page 4 or Installing the Rechargeable Li-ion Battery on page 124).
Remove all protective packaging from the P-touch Label Printer.
Install and select the correct printer driver (see Installing the Printer Driver and Software on page 8).
Connect the P-touch Label Printer to a computer or mobile device (see Connecting the P-touch Label
Printer to a Computer on page 9).
Close the tape compartment cover completely.
Insert a tape cassette correctly (see Inserting a Tape Cassette on page 5).
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com.
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