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Troubleshooting
Problem
Printed barcodes cannot be read.
Jams occur when I use TZe-R***
tape cassettes.
Solution
Print labels so that barcodes are aligned with the print head as shown
below:
1
2
1 Print head
2 Barcodes
3 Printing orientation
Try using another scanner.
We recommend printing the barcodes with [Standard] selected from the
[Quality] options.
®
Windows Vista
To display the [Quality] options, open the printer properties by clicking the Start
button - [Control Panel] - [Hardware and Sound] - [Printers], right-clicking
the P-touch Label Printer you want to set up, and then clicking [Printing
Preferences].
®
Windows
7
To display the [Quality] options, open the printer properties by clicking the Start
button - [Devices and Printers], right-clicking the P-touch Label Printer you
want to set up, and then clicking [Printing Preferences].
®
®
Windows
8 / Windows
8.1
To display the [Quality] options, open the printer properties by clicking
[Control Panel] in the [Apps] screen - [Hardware and Sound] - [Devices and
Printers], right-clicking the P-touch Label Printer you want to set up, and then
clicking [Printing Preferences].
®
Windows
10
To display the [Quality] options, open the printer properties by clicking the Start
button - [Settings] - [Devices] - [Devices and Printers], right-clicking the
P-touch Label Printer you want to set up, and then clicking [Printing
Preferences].
Remove the TZe-R*** tape cassette from the printer, and then remove the
jammed ribbon.
Because the material used for the TZe-R*** ribbon is light and flexible, the
ribbon may jam if it contacts the parts of the tape exit slot.
When using TZe-R*** tape cassettes, position the printer so that the ribbon
exits straight out of the tape exit slot. In addition, make sure the discharged
ribbon does not hang down from the printer. The ribbon may jam if it touches
the tape exit slot.
In addition to these precautions, do not touch the ribbon during printing.
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