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Polycom® SpectraLink® 6020 Wireless Handset User Guide
Chapter 3: Advanced Features
Facility-Specific Features
Press the FCN key while off-hook or in a call to display the the menu options programmed for advanced
telephony features such as transfer, conference, and voicemail.
Contact your system administrator for more information about custom features available in your facility.
Message Alert Feature
Custom applications may allow you to read and respond to text messages. The Message Alert
application may be available through the FCN menu if programmed in your facility. While off-hook, press
FCN to view the menu, then press one or more number keys to open the application. The handset is now
in Message Alert mode.
The Nav keys are not enabled by text messaging applications. Instead, use <* to move left or up and #>
to move right or down.
You may change Message Alert ring settings through the Config Menu. See the diagram on page 22 and
the Changing Ring Settings section.
Data Entry and Editing
Enter numbers by pressing the buttons on the keypad. The blinking underscore identifies the current
cursor position. When entering alphanumeric strings, the CAPS/caps softkey will appear and may be
pressed to toggle the case. Enter letters by repeatedly pressing the corresponding key until the desired
letter displays on the screen.
To edit during entry, delete the character to the left of the cursor by pressing the Del softkey. To replace
an entry, delete it by pressing the Clr softkey and then enter the new data. To edit an existing entry, use
Nav◄ and Nav► to move the cursor position, and then press the Del softkey to delete the character to
the left. Insert new data by pressing the buttons on the keypad.
Alphanumeric entries:
Key
caps
1
1
2
2 a b c
3
3 d e f
4
4 g h I
5
5 j k l
6
6 m n o
October, 2011 | 1725-36729-001_D.docx
CAPS
1
2 A B C
3 D E F
4 G H I
5 J K L
6 M N O
12
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