Cochlear Nucleus 7 User Manual page 57

PROBLEM
The processor will
not turn off
You are not sure
what processor
beeps or light
flashes mean
You do not hear
sound or sound is
intermittent
You hear
intermittent sound,
a buzzing sound
or distorted speech
NUCLEUS 7 SOUND PROCESSOR USER GUIDE
RESOLUTION
1. Check the processor is not locked. See
Lock the control button on page 19.
2. Remove the battery module from the
processing unit. See Remove the battery
module on page 8.
See Lights on page 48 and Beeps on
page 51.
1. Make sure the coil cable is fully inserted
into the socket on the processor
2. If you use the Remote Control, turn up
the volume.
3. If you use the Nucleus Smart App, turn
up the volume or sensitivity.
4. Try a different program. See Change
program on page 22.
5. Change the batteries. See Replace the
battery module on page 8 or Change
disposable batteries on page 10.
6. If the problem continues, contact your
clinician.
1. Check for sources of interference such as
radio and TV transmission towers (within
approximately 1.6 km or 1 mile), Radio
Frequency ID (RFID) shop security and
card scanners, airport and office security
systems, road toll systems and mobile
phones.
2. Move away from any source of magnetic,
radio or electronic interference.
3. If the problem continues, contact your
clinician.
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