Cochlear Nucleus CP910 User Manual
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Nucleus
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Summary of Contents for Cochlear Nucleus CP910

  • Page 1 ® Nucleus CP910 and CP920 Sound Processor User Guide...
  • Page 2 This guide is intended for Cochlear implant recipients and their carers using ™ ® Cochlear Nucleus CP910 or CP920 (“CP900 Series”) Sound Processors. The processor works with your implant to transfer sound to the ear, and is made up of a processing unit, earhook, coil, coil cable and a battery module. The CP920 processor has no accessory socket and is smaller than the CP910 processor.
  • Page 3 CP910 Sound Processor with Standard Rechargeable Battery Module Coil Coil magnet Microphones and microphone protectors Indicator light Upper button Coil cable Lower button CP910 Earhook Processing unit Plug-in Serial number accessory socket Standard rechargeable battery module CP920 Sound Processor with Compact Rechargeable Battery Module Coil Coil magnet Microphones and...
  • Page 4: Table Of Contents

    Contents Power ......Batteries ....... . Battery life .
  • Page 5 Store ......Care ......Care for your sound processor .
  • Page 7: Power

    Power Batteries Battery life Replace the battery Lock/unlock the battery module to the processor Lock/unlock the tamper resistant battery cover Charge rechargeable battery modules Change disposable batteries...
  • Page 8: Batteries

    Batteries You have a choice of three battery types with the CP900 Series processors: ™ ® ™ ® ™ ® The Cochlear Nucleus The Cochlear Nucleus The Cochlear Nucleus CP900 Series Standard CP900 Series Compact CP900 Series Standard Rechargeable Battery...
  • Page 9: Replace The Battery

    Replace the battery Remove the battery Twist the battery module as shown to remove it from the processing unit. Attach the battery Align the battery module to the processor socket to fit the parts together. Twist the battery module as shown to attach the parts.
  • Page 10: Lock/Unlock The Battery Module To The Processor

    Lock/unlock the battery module to the processor CP910 Processing Unit To increase tamper resistance, carefully lift open the accessory socket cover with your battery cover locking tool. Do not twist the cover. Push the lock to the far left to lock the battery module.
  • Page 11: Lock/Unlock The Tamper Resistant Battery Cover

    CP920 Processing Unit To increase tamper resistance, push the lock to the far left with your battery cover locking tool to lock the battery module. Push the lock to the far right to unlock the battery module. Lock/unlock the tamper resistant battery cover The standard tamper resistant battery cover has a tamper resistant lock to help prevent children opening the battery cover.
  • Page 12: Charge Rechargeable Battery Modules

    Connect the battery charger rechargeable battery to the power adaptor and module into a socket on plug into mains power. ™ ® the Cochlear Nucleus Battery Charger. MAINS POWER LIGHT WHAT IT MEANS Battery charger power is on. Steady green...
  • Page 13: Change Disposable Batteries

    CP900 Series Standard Tamper Resistant Battery Module uses two high power zinc air disposable batteries. Cochlear recommends p675 zinc air batteries designed for Cochlear implant use. Do not use silver oxide or alkaline batteries. Pull the unlocked battery cover away from the battery holder.
  • Page 15: Use

    Turn on and off Change programs Pair with remotes Put on your processor Lock and unlock buttons Wireless Accessories Plug-in audio accessories Telecoil...
  • Page 16: Turn On And Off

    NOTE Your clinician may set up your processor to turn off automatically when it has been off your implant for more than two minutes. ™ * See your Cochlear Nucleus ® CR230 Remote Assistant User Guide for details about modes.
  • Page 17: Change Programs

    Change programs You can choose between programs to change the way your sound processor deals with sound e.g. in noisy or quiet places. Usually two programs are all you need, but your clinician can give you up to four programs. Short-press and release the lower button to switch between programs.
  • Page 18: Put On Your Processor

    Put on your processor Place the processor on your ear, letting the coil dangle. Move the coil sideways and onto your implant.
  • Page 19 INDICATOR LIGHTS WHAT IT MEANS Processor flashes while coil is off Flash of orange (or connected to the wrong implant). every second Twist the coil clockwise (right processor) or anticlockwise (left processor) once ONLY before placing it on the head. The twist can help the coil stay in place.
  • Page 20: Lock And Unlock Buttons

    Lock and unlock buttons Short-press and release both buttons at the same time to lock and unlock the processor. INDICATOR LIGHTS WHAT IT MEANS Locking processor buttons. Green flash followed by orange Unlocking processor buttons. Orange flash followed by green Processor buttons are locked.
  • Page 21: Wireless Accessories

    The Cochlear Wireless Phone Clip ® connects to Bluetooth devices, such as mobile phones, music players and navigation systems. * See the Cochlear Wireless Accessories User Guide for detailed information on pairing and using Wireless Accessories. NUCLEUS® CP910 AND CP920 SOUND PROCESSOR USER GUIDE...
  • Page 22: Plug-In Audio Accessories

    You can choose plug-in audio accessories Carers can use a monitor earphone to that make conversation easier in noisy check that the processor and plug-in audio environments. accessories are receiving sound. You can order and learn more about accessories at the Cochlear website.
  • Page 23 Connect plug-in audio accessories To connect a plug-in audio accessory to the CP910 processor: Carefully lift open the accessory cover with the battery cover locking tool. Do not twist the cover. Hold the side grips on the accessory connector and carefully push it into the accessory socket until it clicks into place.
  • Page 24 (if set up by your clinician*). Changing from microphone to telecoil/ Long flash of blue plug-in audio accessory. Changing from telecoil/plug-in audio Long flash of green accessory to microphones. ™ ® * See your Cochlear Nucleus CR230 Remote Assistant User Guide for details about modes.
  • Page 25: Telecoil

    Short-press Short-press the upper button to turn manual telecoil on and off. NOTE You can also use a Cochlear Wireless Phone Clip to make phone calls. See Wireless Accessories on page 19. NUCLEUS® CP910 AND CP920 SOUND PROCESSOR USER GUIDE...
  • Page 26 (if set up by your clinician*). Changing from microphone to telecoil/ Long flash of blue audio accessory. Changing from telecoil/audio accessory Long flash of green to microphones. ™ ® * See your Cochlear Nucleus CR230 Remote Assistant User Guide for details about modes.
  • Page 27 NUCLEUS® CP910 AND CP920 SOUND PROCESSOR USER GUIDE...
  • Page 29: Wear

    Wear Sport and exercise Wear a Mic Lock Wear a Snugfit Wear LiteWear The acoustic component Personalise your processor Travel...
  • Page 30: Sport And Exercise

    Sport and exercise Use Cochlear CP900 Series accessories such After exercise, wipe your processor with a ™ as the Snugfit or Mic Lock to help hold soft cloth to remove sweat or grime. your processor in place when you play sport or exercise.
  • Page 31: Wear A Mic Lock

    Wear a Mic Lock ® ™ The Cochlear Nucleus Mic Lock helps hold the processor securely on the ear. To attach the Mic Lock the first time: Push the Mic Lock band onto the processor with the tubing facing forward.
  • Page 32: Wear A Snugfit

    Wear a Snugfit ™ ® ™ The Cochlear Nucleus CP900 Series Snugfit holds your sound processor more securely in place than an earhook alone. It gives carers easy access to controls and accessories and is available in large, medium and tamper resistant (small).
  • Page 33 Attach a Snugfit Remove a Snugfit Remove the standard earhook. Either: Remove your Snugfit by clicking it off - Press firmly on the top to click it off, the processor. - Twist the earhook off. Click your Snugfit into place. Carefully bend the lower part into shape to suit your ear.
  • Page 34 Attach a Tamper Resistant Snugfit The smallest Snugfit comes with a Snugfit band to fix it more securely to the processor. Thread the Snugfit band onto the Snugfit as shown. Click the Snugfit into place on the processor and push the Snugfit band onto the battery module.
  • Page 35: Wear Litewear

    CP900 Series LiteWear Cable allows any standard (not compact) battery module to be worn on the body – so only the processing unit is worn on the ear. You can order LiteWear from Cochlear or talk to your clinician. LiteWear is made up of a LiteWear cable, case and a choice of fixing aids.
  • Page 36: The Acoustic Component

    The acoustic component If your sound processor is programmed for use in Hybrid mode, you can wear it with an acoustic component. Wear your acoustic component Hold the coil in one hand and place the processor on your ear with the other. Place the coil on your head.
  • Page 37 Remove your acoustic component Wear your processor without the acoustic component by replacing it with a standard earhook. Talk to your clinician before replacing: Remove the battery module from the processing unit by twisting the two parts as shown. Locate the opening under the earhook. See Acoustic component on page 82.
  • Page 38 CAUTION Use only the EAC200 Series Screwdriver – not the Cochlear ™ Nucleus ® Battery Cover Locking Tool – to remove the acoustic component. Insert a Cochlear EAC200 Series Screwdriver into the hole. Carefully push in, and lever the screwdriver towards the processor, until the speaker unit cable disconnects.
  • Page 39 Press firmly on top of the Cochlear EAC200 Series Earhook with your thumb to click it off the sound processor. Insert a new processing unit plug into the speaker unit cable socket. Make sure the plug goes all the way in.
  • Page 40 Remove the standard earhook. Either: - Press firmly on the top to click it off, - Twist the earhook off. ™ Insert the Cochlear EAC200 Series Screwdriver into the hole in the processor unit plug. Use the screwdriver to carefully remove the plug.
  • Page 41 Click the EAC200 series earhook into place. Align the speaker unit plug with the end of the earhook and carefully slide the plug into the processor. It should click securely into place. If necessary, carefully push it until you feel the click. Pull gently on the cable to check that it’s securely in place.
  • Page 42: Personalise Your Processor

    To remove, lift the cover off the coil. Bilateral stickers If you have two Cochlear implants, you must match the correct processor to the correct implant. Ask your clinician to give you bilateral stickers (red for right, blue for left) to make identifying left and right processors easier.
  • Page 43: Travel

    Travel NOTE Visit www.cochlear.com/clinic-finder to find the nearest clinic in places you are • Take a printout from your clinician of your travelling. most recent program in case you need help with your processor. • If you have a back-up sound processor, check that it is programmed correctly and take it with you.
  • Page 44 Dry aid kit Store your processor at night in the dry aid kit provided by Cochlear. Store the processor fully assembled for 8 hours for optimal drying effect. Storage case For long term storage, remove the batteries and store so they do not touch each other.
  • Page 45: Store

    Store...
  • Page 47: Care

    Care Care for your sound processor Care for your battery charger Water, sand and dirt Replace microphone protectors Change earhooks Change the coil cable Change the coil magnet Care for your acoustic component...
  • Page 48: Care For Your Sound Processor

    Care for your sound processor Every day • Check all parts for dirt and moisture. Wipe the processor, coil cable, earhook, covers, Snugfits and Mic Lock cables with a soft dry cloth. (You can leave the earhooks, Snugfits, Mic Locks or coil cables on the processor while cleaning.) •...
  • Page 49: Care For Your Battery Charger

    Care for your battery charger Every day • Check your battery charger is clean. If you notice any dust or dirt: Unplug the power adaptor and remove any battery modules. Hold the battery charger upside down and tap it gently to remove any dirt from the battery charger sockets.
  • Page 50: Water, Sand And Dirt

    Cochlear for 8 hours. Your processor is protected against failure Your processor is protected against failure from dust and temporary immersion in...
  • Page 51: Replace Microphone Protectors

    Always replace both microphone protectors at the same time. Remove microphone protectors ™ ® Use the Cochlear Nucleus Microphone Protector Removal Tool. Firmly push the tip of the tool into the middle of the microphone protector. NUCLEUS® CP910 AND CP920 SOUND PROCESSOR USER GUIDE...
  • Page 52 Turn the tool 90° clockwise. Lift out the used microphone protector. Pull the used microphone protector from the tool and discard. Repeat steps 2 to 5 to remove the other microphone protector.
  • Page 53 Insert new microphone protectors ™ ® Pull the Cochlear Nucleus Microphone Protector Applicator out of its sleeve. With the microphone protectors facing the processor, gently push the slotted end of the applicator under the coil cable plug. Lay the applicator over the processor, aligning the microphone protectors with the microphones.
  • Page 54: Change Earhooks

    Change earhooks ™ ® Cochlear Nucleus CP900 Series Earhooks come in large, medium and small sizes. The smallest earhook can be made tamper resistant. Change an earhook Remove the standard earhook. Either: - Press firmly on the top to click it off, - Twist the earhook off.
  • Page 55 About the tamper resistant earhook The tamper resistant earhook can be locked to the processor with a fitting pin to reduce the risk of the earhook becoming a choking hazard for young children. Older Locking children and adults can wear it without the fitting pin. tool The tamper resistant earhook comes with a locking tool and fitting pins.
  • Page 56 Attach the tamper resistant earhook Click the tamper resistant earhook onto the processor. Insert the pointed end of the locking tool into the hole in the earhook to clear and align the hole. Flip the processor and insert the pointed end of the locking tool into the hole on the other side of the earhook to clear and align the hole.
  • Page 57 Make sure the hole is clear. Blow debris away or clear with the pointed end of the tool. Replace the earhook. Insert a fitting pin into the hole on the blunt end of the locking tool. Hold the processor on a table. Partly insert the fitting pin into the hole on the earhook.
  • Page 58 Remove the tamper resistant earhook Insert the pointed end of the locking tool into the hole on the earhook. Push the tool into the hole to partly remove the fitting pin. Be gentle as too much force may damage the tool. Lift out the earhook fitting pin.
  • Page 59: Change The Coil Cable

    Change the coil cable ® ™ The Cochlear Nucleus CP900 Series Coil Cable comes in four lengths so you can choose the most comfortable fit. Only remove the coil cable when you are changing it. Hold the coil cable grip and firmly pull it straight out of the processor.
  • Page 60: Change The Coil Magnet

    Change the coil magnet ™ ® The strength of the Cochlear Nucleus CP900 Series Coil Magnet can be adjusted by changing the coil magnet depth or by replacing with a coil magnet of a different strength. If the coil magnet is too weak or strong the coil may fall off or cause discomfort.
  • Page 61: Care For Your Acoustic Component

    Do not drop System filters ONLY. the acoustic component. Do not twist RITE Power Moulds can use either Cochlear the speaker unit cable. Keep the speaker EAC200 Series NoWax Wax Management unit away from the coil magnet.
  • Page 62 Replace Power Domes Pull the dome off using your fingernails if necessary and discard. Push the new dome directly onto the speaker unit. Click it securely into place. Replace Plus Domes Follow the directions for replacing Power Domes and add the following step: When fitting a Plus Dome, the outer sleeve should face down.
  • Page 63 Change wax filters Replace a NoWax filter CAUTION RITE Power Moulds (only) can use a Cochlear EAC200 Series Wax filters must ALWAYS be used NoWax Wax Management System filter in the sound outlet. with the acoustic Change the filter whenever it is clogged with wax or component and whenever the processor does not sound normal.
  • Page 64 Replace a WaxStop filter Power Micro Moulds use a Cochlear EAC200 Series WaxStop Wax Management System filter in the sound outlet. RITE Power Moulds use either a WaxStop filter or a NoWax filter. Power and Plus Domes must be worn with a WaxStop filter in the speaker unit.
  • Page 65 Pull the used filter out slowly, keeping the tool straight. Flip the tool and push the new filter into the sound outlet. Carefully pull the tool free and dispose of the used tool and filter. NUCLEUS® CP910 AND CP920 SOUND PROCESSOR USER GUIDE...
  • Page 67: Lights And Beeps

    Lights and Beeps Lights Beeps NUCLEUS® CP910 AND CP920 SOUND PROCESSOR USER GUIDE...
  • Page 68: Lights

    Lights Your clinician can set up your processor to show some or all of the following light indications. Turning on and off LIGHT WHAT IT MEANS Processor flashes while receiving sound … from telecoil/audio accessory Quick blue flashes (if set up by your clinician*). Processor flashes while receiving sound …...
  • Page 69 Processor battery is empty. Charge battery. Orange flashes Fault. Contact your clinician. Stays on until the issue is resolved. Steady orange ™ ® * See your Cochlear Nucleus CR230 Remote Assistant User Guide for details about modes. NUCLEUS® CP910 AND CP920 SOUND PROCESSOR USER GUIDE...
  • Page 70: Beeps

    Beeps Your clinician can set up your processor so you can hear the following beeps. The beeps are only audible to the recipient. Turning on and off BEEP WHAT IT MEANS Changing the program. The number of beeps indicates the number of the selected program.
  • Page 71 Wireless Accessories BEEP WHAT IT MEANS Connecting with Wireless Accessory to begin streaming 3-tone chime When stopping streaming audio. Short beep Telecoil/plug-in audio accessories BEEP WHAT IT MEANS Switching between using the microphones and the telecoil or plug-in audio accessory. Long high beep Alerts BEEP...
  • Page 73: Advanced Mode

    Advanced mode...
  • Page 74 Advanced mode Sound processors can be set up in Advanced mode by your clinician to give you extra control over the volume and sensitivity of the sound you hear. Advanced mode uses a different set of button presses. Turn processor on Short-press the lower button.
  • Page 75 Turn telecoil/audio accessory on and off 2 seconds Long-press the upper button to switch between microphones and telecoil/audio accessory. Lock/unlock processor buttons Short-press both the upper and lower buttons at the same time. Short-press Change volume or sensitivity Choose between volume and sensitivity (if available) and adjust them with your remote.
  • Page 76: Troubleshoot

    Troubleshoot PROBLEM RESOLUTION You experience tightness, 1. Your coil magnet may be too strong or in contact with discomfort or develop a your skin. Change to a weaker magnet. See Change the skin irritation at your coil magnet on page 58. implant site.
  • Page 77 PROBLEM RESOLUTION Processor will not 1. Try turning the processor on again. See Turn on and off on turn on/ buttons will page 14. not respond. 2. Try unlocking the buttons. See Lock and unlock buttons on page 18. 3. Recharge/replace the battery. See Replace the battery on page 7 and Charge rechargeable battery modules on page 10.
  • Page 78 PROBLEM RESOLUTION Sound is too quiet 1. Try changing the microphone protectors. See Replace or muffled. microphone protectors on page 49. 2. If you use Advanced mode, turn up volume or sensitivity. See Change volume or sensitivity on page 73. 3.
  • Page 79 PROBLEM RESOLUTION You do not hear sound 1. Check that the Wireless Accessory is charged and from a Wireless turned on. Accessory. 2. Check that the Wireless Accessory is paired with your processor. 3. Check the volume of the Wireless Accessory. 4.
  • Page 80 The processor gets wet. 1. Dry the processor with a soft cloth, change the microphone protectors and place the processor in the dry aid kit provided by Cochlear for 8 hours. See Water, sand and dirt on page 48. The processor switches 1.
  • Page 81 PROBLEM RESOLUTION The processor will not 1. Check you are pressing the correct button. See Turn on turn off. and off on page 14. 2. Check the processor is not locked. See Lock and unlock buttons on page 18. 3. Detach the battery module from the processing unit. See Remove the battery on page 7.
  • Page 82: Warnings

    • Parents and carers are advised that • Keep all parts of the Cochlear Nucleus unsupervised use of long cables (e.g. coil CP900 Series Tamper Resistant Battery or accessory cables) may present a risk Module and button cell batteries out of of strangulation.
  • Page 83: Processors And Parts

    • Do not allow children to replace an Processors and parts acoustic component without adult supervision. • No modification of this equipment is • Keep all parts of the acoustic component allowed. out of reach of children. Removable parts • Remove the monitor earphones (e.g.
  • Page 84: Acoustic Component

    Acoustic component • Do not apply continued pressure to the coil when in contact with the skin (e.g. sleeping while lying on coil, or • Refit and replace domes regularly to using tight fitting headwear). Do not ensure optimal fitting and retention. attach or wear a body-worn battery Consult your clinician for advice on configuration beneath layers of clothing...
  • Page 85: Batteries

    • Only use rechargeable batteries and • Never put batteries in mouth. If battery chargers supplied or swallowed, contact your physician or recommended by Cochlear. Use of other local poison information service. batteries or battery chargers may result in harm or injury.
  • Page 86: Other Information

    Other information Physical configuration Wireless communication link The processing unit comprises: The remote control/remote assistant • Two omni-directional microphones for wireless communication link operates in receiving sound. the 2.4 GHz ISM band using GFSK (Gaussian • An internal telecoil for receiving frequency shift keying) on 5 channels.
  • Page 87 Materials • Coil covers are made of polycarbonate. • Hybrid materials for outer sheathing of the housing adaptor and the outer cable • Processing unit: copolyester sheathing is made of polyamide. • Battery modules (all types) are made • Custom earmoulds are made of Stereo of copolyester.
  • Page 88 Product component dimensions (Typical values) COMPONENT LENGTH WIDTH DEPTH DIAMETER CP910 processing unit with 51.3 mm 9.0 mm 47.7 mm medium earhook and standard rechargeable battery module CP920 processing unit with 39.1 mm 9.0 mm 47.7 mm medium earhook and compact rechargeable battery module Standard tamper resistant...
  • Page 89 Weight (Typical values. All weights are measured with a medium earhook.) COMPONENT WEIGHT CP910 processing unit (no battery module) 5.7g CP920 processing unit (no battery module) 5.0g CP910 processing unit with compact rechargeable battery module 10.5g CP910 processing unit with standard rechargeable battery module 13.0g CP910 processing unit with standard tamper resistant battery module 12.8g...
  • Page 90: Operating Characteristics

    Standard tamper resistant Two PR44 (zinc air) button cell batteries. battery module 1.45 V (nominal) each. Cochlear recommends p675 zinc air batteries designed for Cochlear implant use. Compact rechargeable 120 mAh/ 3.0 V to 4.2 V battery module Standard rechargeable 205 mAh/ 3.0 V to 4.2 V...
  • Page 91: Environmental Conditions

    Coil CHARACTERISTIC VALUE/RANGE Operating voltage 2.0 V to 2.6 V Operating frequency 5 MHz Environmental conditions CONDITION MINIMUM MAXIMUM Storage & transport temperature -10°C (14°F) +55°C (131°F) Operating temperature +5°C (41°F) +40°C (104°F) Operating relative humidity 0% RH 90% RH Operating pressure 700 hPa 1030 hPa...
  • Page 92: Environmental Protection

    Environmental protection Certification and applied standards Your sound processor contains electronic components subject to the Directive Your device fulfils the essential requirements 2002/96/EC on waste electrical and listed in Annex 1 of the EC directive 90/385/ electronic equipment. EEC on Active Implantable Medical Devices Help protect the environment by not as per the conformity assessment procedure disposing of your sound processor or...
  • Page 93 FCC ID: WTOP900 Changes or modifications made to this IC ID: 8039A-P900 equipment not expressly approved by Cochlear Limited may void the FCC Radio compliance for Japan authorisation to operate this equipment. This device is granted pursuant to the This equipment has been tested and found...
  • Page 94: Labelling Symbols

    Labelling symbols The following symbols may appear on your processor or remote components and/or packaging: Refer to instruction manual Specific warnings or precautions associated with the device, which are not otherwise found on the label Manufacturer Authorised representative in the European Community Catalogue number Serial number Batch code...
  • Page 95 Radio compliance certification for Australia and New Zealand Radio compliance certification for Japan L SB001 KCC-CRM- Radio compliance certification for Korea COH-CP900 Do not re-use By prescription Recyclable material Coil guide. Used to position the coil against the remote control when pairing.
  • Page 96 Dispose of electrical components in accordance with your local regulations Dispose of lithium-ion batteries in accordance with your local regulations Type B applied part Ingress Protection Rating • Protected against access of solid foreign objects greater than or equal to 1.0mm diameter. •...
  • Page 97: Legal Statement

    Legal statement The statements made in this guide are believed to be true and correct as of the date of publication. However, specifications are subject to change without notice. © Cochlear Limited 2015 NUCLEUS® CP910 AND CP920 SOUND PROCESSOR USER GUIDE...
  • Page 98 Notes...
  • Page 99 Notes...
  • Page 100 Cochlear Deutschland GmbH & Co. KG Karl-Wiechert-Allee 76A, 30625 Hannover, Germany Tel: +49 511 542 770 Fax: +49 511 542 7770 Cochlear Europe Ltd 6 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey KT15 2HJ, United Kingdom Tel: +44 1932 26 3400 Fax: +44 1932 26 3426 Cochlear Benelux NV Schaliënhoevedreef 20 i, B-2800 Mechelen, Belgium...

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