Cochlear Nucleus 7 User Manual
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Nucleus
 7
®
Sound Processor
User Guide
CP1000

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Summary of Contents for Cochlear Nucleus 7

  • Page 1 Nucleus  7 ® Sound Processor User Guide CP1000...
  • Page 2 NOTES • Refer to the relevant sections for cautions and warnings relating to the use of the Nucleus 7 Sound Processor, batteries and components. • Please also refer to your Patient Information document for essential advice that applies to Cochlear implant systems.
  • Page 3 Nucleus 7 Sound Processor Cochlear Slimline Coil Cochlear Microphones Magnet Indicator light Coil cable Cochlear Earhook Processing unit Control button Serial number Battery module NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 4: Table Of Contents

    ......Flight mode ......NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 5 Medical treatments ....Other information ... NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 6: Batteries

    Batteries You have a choice of three battery types for the Nucleus 7 Sound Processor: The disposable battery module consists of: • Cochlear Battery Cover • Cochlear Battery Holder It uses two disposable batteries and has a tamper-resistant lock. The Cochlear Standard Rechargeable...
  • Page 7: Battery Life

    To help you get the longest life from the batteries, your clinician can set your sound processor to turn off two minutes after you take it off your implant. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 8: Lock The Battery Module To The Processor

    2. Push the lock to the far right to unlock the battery module. CAUTION Always check this lock is unlocked before attaching or removing the battery module. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 9: Lock The Disposable Battery Module Cover

    UNLOCK Turn the locking screw anticlockwise until it is in a vertical position. CAUTION Always check the locking screw is unlocked before attaching or removing the battery cover. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 10: Replace The Battery Module

    2. Pull the battery module from the processing unit. CAUTION Always check the tamper-resistant lock is unlocked before removing the battery module (see page 6). NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 11 Your processor will turn on automatically. NOTE If you do not put your processor on your implant, it will turn off automatically after two minutes, if enabled by your clinician. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 12: Change Disposable Batteries

    Change disposable batteries The disposable battery module uses two high power zinc air batteries. Cochlear recommends 675 (PR44) zinc air batteries designed for cochlear implant use. Do not use silver oxide or alkaline batteries. 1. Press and hold the button for 5 seconds, then release to turn off your processor.
  • Page 13 Lock the cover if required. Your processor will automatically turn on. NOTE If you do not put your processor on your implant, it will turn off automatically after two minutes, if enabled by your clinician. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 14: Charge Rechargeable Batteries

    Charge rechargeable batteries There are two chargers that can be used with the rechargeable battery modules: • Cochlear Y Battery Charger (see page 14) • Cochlear USB Battery Charger (see page 16). Before you start Your rechargeable battery module has built-in safety and monitoring features.
  • Page 15: Use

    WHAT DO I DO? • Don’t leave your battery module attached to an accessory after use. • Don’t attach an accessory with a rechargeable battery module attached to the battery charger. This will cause an error. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 16 The Y Battery Charger can charge two rechargeable battery modules at once. It uses the supplied USB cable to plug into: • a wall power outlet using the Cochlear USB Power Adaptor, or • a USB port (e.g. computer).* USB cable...
  • Page 17 If you use a power outlet, plug the USB cable into the power adaptor first, then plug the adaptor into the power outlet. 3. The LED changes to steady green when the module is fully charged. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 18 The USB Battery Charger can charge one rechargeable battery module at a time. It uses a USB connector to plug into: • a wall power outlet using the Cochlear USB Power Adaptor, or • a USB port (e.g. computer).* USB connector...
  • Page 19 If you use a power outlet, plug the USB cable into the power adaptor first, then plug the adaptor into the power outlet. 4. The LED changes to steady green when the module is fully charged. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 20: Made For Iphone

    Made for iPhone Your Nucleus 7 Sound Processor is a Made for iPhone ® iPod / iPad hearing device. This allows you to use the ® ® control and audio streaming functions of compatible Apple devices. ® If you wear a sound processor on one ear and a compatible...
  • Page 21: Control Options

    This means that Volume and Sensitivity can only be changed using the Remote Control or Nucleus Smart App. Lock the control button You can lock the sound processor’s control button using the Nucleus Smart App. Please see the app’s user guide for details. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 22: Turn On And Off

    5 seconds. The light will change to steady orange as the processor turns off. NOTE Your processor will also turn off automatically after being off your implant for two minutes, if enabled by your clinician. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 23 Green flashes Processor flashes while receiving … sound from microphones Quick green flashes (Child mode only). Processor is off the implant. Orange flashes Processor is turning off. Long flash of orange NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 24: Change Program

    Change volume and sensitivity If set up by your clinician, you can control the levels of volume or sensitivity (if available) using your remote control or the Nucleus Smart App. Please see their user guides for details. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 25: Telecoil

    NOTE Telecoil is optimised for room loops. For phone use we recommend the Cochlear Wireless Phone Clip (see page 24) or a compatible iPhone (see page 18). You can also use your remote control or the Nucleus Smart App to control telecoil.
  • Page 26: Wireless Accessories

    Wireless accessory 2 (e.g. TV Streamer) 4... Telecoil... Scenario 2: No telecoil PRESS STREAMED AUDIO Wireless accessory 1 (e.g. Mini Microphone) Wireless accessory 2 (e.g. TV Streamer) Wireless accessory 3 (e.g. extra Mini Microphone) 4... Wireless accessory 1... NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 27 2 seconds then release to stream audio. Press and release again if you need to cycle to the next audio source. Blue: streaming audio. 2. Short press the button to stop streaming. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 28: Use Monitor Earphones

    Use monitor earphones Carers can use monitor earphones to check that a Cochlear implant recipient is receiving sound, and that functions like telecoil or wireless accessories are working. CAUTIONS • Only use Cochlear-approved earphones with the Cochlear Monitor Earphone Adaptor. You CAN use earbuds. You CANNOT use noise-cancelling headphones.
  • Page 29 5. Use the earphones to check that the recipient is hearing sound. NOTE Do not put the sound processor on the recipient’s implant while using the monitor earphone adaptor, because there is no signal to the coil while it is connected. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 30: Wear Your Processor

    2. Move the coil sideways and onto your implant. INDICATOR LIGHTS WHAT IT MEANS Processor flashes while coil is off (or connected to the wrong implant). Flash of orange every second NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 31: For Users With Two Implants

    If you have two implants, you must use the correct sound processor for each implant. NOTE For recipients with newer implants, your sound processor will recognise the implant’s ID, so it will not work on the wrong implant. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 32: Change Earhooks

    Change earhooks The Cochlear Earhook comes in small, medium and large sizes. For extra help wearing your processor securely and safely, see Retention accessories on page 31. NOTE Remove your earhook only when necessary–it may become loose if it is removed too often.
  • Page 33: Retention Accessories

    Retention accessories A range of optional Cochlear accessories are available to help you wear your sound processor securely and safely. WARNING Only use Cochlear-approved retention accessories. NOTES • Hybrid mode cannot be used with retention accessories. They either position the sound processor off the ear, or use a custom earhook which means the acoustic component cannot be fitted.
  • Page 34 You will need to use a coil with a longer cable. Cochlear Safety Cord Clips to clothing so children and active adults are less likely to lose their sound processor. Available in single or double (for users with two processors). NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 35 • If you experience a change in performance when using your processor with the Headworn adaptor, contact your clinician. WARNING Increasing magnet strength may cause tightness, pain or pressure sores at the implant site. Contact your clinician. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 36: Sport And Exercise

    NOTE If you want to use your processor around water, ask your clinician about the Cochlear Nucleus 7 Aqua+. 1. Use retention accessories such as the Snugfit or Safety Cord to help hold your processor in place when you play sport or exercise.
  • Page 37 2. After exercise, wipe your processor with a soft cloth to remove sweat or grime. 3. Then check your microphone protectors for dirt. See Change microphone cover on page 44. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 38: Travel

    Travel NOTE Visit www.cochlear.com/clinic-finder to find the nearest clinic in places you are travelling. • Take a printout from your clinician of your most recent programs in case you need help with your processor. • If you have a backup sound processor, check that it is programmed correctly and take it with you.
  • Page 39: Flight Mode

    1. Disconnect the battery. 2. Press and hold the button (1) while reconnecting the battery (2). Release the button when the green light comes on. To exit flight mode: 1. Disconnect and reconnect the battery. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 40: Regular Care

    • Keep accessories clean. Blow on connectors to remove any dust and clean accessories with a soft dry cloth. • Check the microphone protectors for signs of dirt or grime and replace if needed. See Change microphone cover on page 44. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 41 See Change earhooks on page 30, or your retention accessory’s instructions. • If you use disposable batteries, check if the battery cover is becoming loose. If it is, replace the Cochlear Battery Holder O-ring. Every two months • Replace the dry brick in your dry aid kit.
  • Page 42: Battery Charger Care

    If it gets wet • If the battery charger ever gets splashed with liquid, carefully shake out the liquid and dry the battery charger for 24 hours. Do not use the battery charger until it is dry. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 43: Storage

    Storage case For long term storage: • remove disposable batteries and store so they do not touch each other. • remove rechargeable battery modules and store fully charged. Storage cases are available from Cochlear. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 44: Water, Sand And Dirt

    Replace the microphone protectors and place your processor in the dry aid kit provided by Cochlear for 8 hours. See Batteries on page 4. See Change microphone cover on page 44.
  • Page 45 If you use a disposable battery module instead of a rechargeable battery module or use the processor with an acoustic component worn in the ear, it is protected against failure from dust and splashing water (IP54 rated). NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 46: Change Microphone Cover

    Change microphone cover Replace your microphone protectors every three months, or if they look dirty or you notice any loss in sound quality. They are built into the Cochlear Microphone Cover, which is completely replaced. Microphone protectors Microphone cover Step 1: Remove old microphone cover 1.
  • Page 47 2. Press down firmly with a finger on each end of the microphone cover until you feel a click. 3. Push your coil cable into the processor until it clicks. Do not twist. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 48: Change The Coil

    CAUTION Do not twist the coil cable when you pull it out of the processor. 2. Push the new coil cable into the processor until it clicks into place. Do not twist. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 49: Change The Coil Magnet

    Change the coil magnet You need to choose a Cochlear Magnet that is the correct strength–if it is too weak the coil may fall off, and if it is too strong it may cause discomfort. Magnet strength ranges from ½ (weakest) to 6 (strongest).
  • Page 50: Lights And Beeps

    Long flash of orange Locking button LIGHT WHAT IT MEANS Locking processor button. Green flash followed by orange Unlocking processor button. Orange flash followed by green Processor button is locked. Orange flash when pressing button NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 51 Processor flashes while it is off your head (or … connected to the wrong implant). Flash of orange every second Processor batteries are low. Change batteries. Orange flashes Fault. Contact your clinician. Stays on until the issue is resolved. Steady orange NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 52: Battery Charging

    Battery charging LIGHT WHAT IT MEANS Battery module is charging. … Battery module is fully charged. … Error (see Troubleshoot on page 54). NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 53 Locking button BEEP WHAT IT MEANS Processor button is locked. Short low beep when you press button Locking processor button. Short high then short low beep Unlocking processor button. Short low then short high beep NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 54 Change batteries. 2 Short low beeps Batteries are empty and processor is turning off. Short low beeps for 4 seconds Change batteries. General fault. Consult your clinician. 4 long low beeps over 4 seconds NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 55 Adjusting master volume limit, bass and treble * BEEP WHAT IT MEANS Adjusting master volume limit. Loud long medium beep Adjusting treble level. Loud long high beep Adjusting bass level. Loud long low beep * If available, Nucleus Smart App only NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 56: Troubleshoot

    If it is, then the processor will switch off after two minutes when not connected to the implant. Change the batteries. See Replace the battery module on page 8 or Change disposable batteries on page 10. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 57 Frequency ID (RFID) shop security and card scanners, airport and office security systems, road toll systems and mobile phones. Move away from any source of magnetic, radio or electronic interference. If the problem continues, contact your clinician. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 58 Try a different program. See Change program on page 22. 4. Try changing the microphone protectors. See Change microphone cover on page 44. If the problem continues, contact your clinician. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 59 If you are using a retention aid, such as a implant site headband, this may be placing pressure on your processor. Adjust your retention aid, or try a different aid. If the problem continues, contact your clinician. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 60 Status screen to check the processor volume level. 4. If available, try a different processor. You hear loud or Remove the monitor earphone and distorted sound consult your clinician. from a monitor earphone NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 61 Dry the processor with a soft cloth, change the microphone protectors and place the processor in the dry aid kit provided by Cochlear for 8 hours. See Water, sand and dirt on page 42. You want to See Regular care on page 38.
  • Page 62 The rechargeable battery module is over-discharged. The rechargeable battery module is faulty. Try a different module. 4. There is no power to the USB port. Check the power supply. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 63: Cautions

    (e.g. table or chair). Impact to the sound processor may cause damage to the processor or its parts. Impact to the head in the area of the Cochlear implant could damage it and result in its failure. • Most patients can benefit from electrical stimulation levels that are considered safe, based on animal experimental data.
  • Page 64: For Parents And Carers

    Remove the processor and coil immediately if there is any discomfort or pain (e.g. if device becomes hot, or sound is uncomfortably loud) and contact your clinician. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 65 • Keep the dry brick from the dry aid kit away from small children. Swallowing this material can cause serious internal injuries. • Do not allow children to replace batteries without adult supervision. • Do not allow children to use a battery charger without adult supervision. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 66: Processors And Parts

    • Each processor is programmed specifically for each implant. Never wear another person’s processor or lend yours to another person. • Use your Cochlear implant system only with Cochlear- approved devices and accessories. • If you experience a significant change in performance, remove your processor and contact your clinician.
  • Page 67 (e.g. cardiac pacemakers and ICDs). Keep your processor and remote control at least 15 cm (6 in) from such devices. Contact the manufacturer of the specific device to find out more. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 68 If static electricity is present (e.g. when putting on clothes over your head, or getting out of a car), before the Cochlear implant system touches any object or person, you should touch something conductive such as a metal door handle.
  • Page 69: Batteries

    Batteries • Use only Cochlear supplied or recommended 675 (PR44) zinc air batteries designed for cochlear implant use. We do not recommend using silver oxide or alkaline batteries. • Insert disposable batteries in the correct orientation. • If disposable batteries are short-circuited the processor will not work and its temperature can reach +42°...
  • Page 70 • Do not recharge disposable batteries. • Only use rechargeable batteries and battery chargers supplied or recommended by Cochlear. Use of other batteries or battery chargers may result in harm or injury. • Charge rechargeable batteries before use.
  • Page 71: Medical Treatments

    Medical treatments Magnetic resonance imaging (MRI) The Nucleus 7 Sound Processor, remote and related accessories (such as the Wireless Programming Pod) are MR Unsafe. Full MRI safety information is available at www.cochlear.com/warnings or by calling your regional Cochlear office (contact numbers available at the end of this document).
  • Page 72 Medical treatments generating induced currents, heat and vibration Having a cochlear implant means extra care must be taken when receiving some medical treatments. Before starting medical treatment, the information in this section should be discussed with the recipient’s physician. The sound processor must be removed before starting any of the medical treatments listed in this section.
  • Page 73 Monopolar electrosurgical instruments must not be used on the head or neck of an implant patient as induced currents could cause damage to cochlear/ neural tissues or permanent damage to the implant. When using bipolar electrosurgical instruments on the head and neck of a patient, the cautery electrodes must not contact the implant and should be kept more than 1 cm (½...
  • Page 74: Other Information

    • Custom 4-pin connector for coil cable. • A range of earhooks and specialised retention options. The batteries provide power to the processor. The coil acts as a transformer coupling that transfers energy and data to the implant. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 75 • Battery charge cycle is a full charge and discharge of the rechargeable battery. • Battery lifespan means the total number of charge cycles a rechargeable battery will last before the battery life degrades to 80% of its original fully-charged capacity. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 76: Operating Characteristics

    Two PR44 (zinc air) button cell batteries. 1.45 V module (nominal) each. Cochlear recommends 675 zinc air batteries designed for cochlear implant use. Compact rechargeable 91 mAh / 3.7 V battery module Standard rechargeable 183 mAh / 3.7 V battery module NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 77 Both power and data are transferred in the reactive near H-field. The link uses a Cochlear proprietary embedded protocol employing a series of 4 or 5 consecutive pulses clocked at 5 MHz and operates over a distance of 1-10 mm.
  • Page 78 Bluetooth Smart: Commercially available low energy wireless protocol. Wireless transmission At least 3-7 m depending on accessory range At least 2 m for CR310 and MFi control At least 7 m for MFi streaming NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 79 Operating range is at least 7 metres, and the app indicates when the processor is out of operating distance (or switched off) or when the link is interrupted due to broad spectrum interference. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 80 Product component dimensions (Typical values) ITEM LENGTH WIDTH DEPTH DIAMETER Nucleus 7 processing unit with medium earhook and compact rechargeable battery module 36.5 mm 9.0 mm 45.0 mm Disposable battery module 29.4 mm 9.0 mm 17.3 mm Compact rechargeable battery module 18.0 mm...
  • Page 81: Environmental Conditions

    0° C (+32° F) +40° C (+104° F) charger) Operating relative humidity 0% RH 90% RH Operating pressure 700 hPa 1060 hPa Disposable batteries Check the battery manufacturer’s recommended operating conditions for disposable batteries used in your processor. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 82 Electromagnetic compatiblity (EMC) Guidance and manufacturer’s declaration – electromagnetic emissions The Nucleus 7 Sound Processor is intended for use in the electromagnetic environment specified below. The customer or the user of the Nucleus 7 Sound Processor should assure that it is used in such an environment.
  • Page 83 Guidance and manufacturer’s declaration – electromagnetic immunity The Nucleus 7 Sound Processor is intended for use in the electromagnetic environment specified below. The customer or the user of the Nucleus 7 Sound Processor should assure that it is used in such an environment.
  • Page 84 ELECTROMAGNETIC ENVIRONMENT – GUIDANCE Portable and mobile RF communications equipment should be used no closer to any part of the Nucleus 7 Sound Processor, including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter.
  • Page 85 Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 in.) to any part of your Nucleus 7 Sound Processor, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
  • Page 86 Changes or modifications made to this equipment not expressly approved by Cochlear Limited may void the FCC authorisation to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 87 • Connect the equipment into an outlet or a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC ID: WTO-CP1000 ISED: 8039A-CP1000 CAN ICES-3 (B)/NMB-3(B) NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 88: Labelling Symbols

    Authorised representative in the European Community Catalogue number Serial number Batch code Date of manufacture Use by date Temperature limits CE registration mark with notified body number  Radio compliance certification for Australia and New Zealand NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 89 Ingress Protection Rating • Protected against access of solid foreign objects greater than or equal to 1.0 mm diameter. • Protected against failure from dust penetration. • Protected against failure from temporary immersion in water. NUCLEUS 7 SOUND PROCESSOR USER GUIDE...
  • Page 90: Equipment Classification

    Cochlear implant compatibility The Nucleus 7 Sound Processor is compatible with the following Nucleus Cochlear Implants: • CI24RE Series: CI24RE (CA), CI24RE (ST), CI24RE Hybrid L24 and CI422, • CI500 Series: CI512, CI513, CI522, CI532 and ABI541. Equipment classification Your sound processor is internally powered equipment Type B applied part as described in the international standard IEC 60601-1:2005/A1:2012, Medical Electrical Equipment –...
  • Page 92 Cochlear AG EMEA Headquarters, Peter Merian-Weg 4, 4052 Basel, Switzerland Tel: +41 61 205 8204 Fax: +41 61 205 8205 Cochlear Europe Ltd 6 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey KT15 2HJ, United Kingdom Tel: +44 1932 26 3400 Fax: +44 1932 26 3426 Cochlear Benelux NV Schaliënhoevedreef 20 i, B-2800 Mechelen, Belgium...

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