Returning Units For Repair - Lectrosonics SM Operating Instructions Manual

SM
You will save yourself time and trouble if you will follow the steps below:
A. DO NOT return equipment to the factory for repair without first contacting us by letter or by phone. We need to
know the nature of the problem, the model number and the serial number of the equipment. We also need a phone
number where you can be reached 8 am to 4 pm (Mountain Standard Time).
B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help speed
your repair through our receiving and repair departments. The return authorization number must be clearly shown
on the outside of the shipping container.
C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with the
proper packing materials. UPS is usually the best way to ship the units. Heavy units should be "double-boxed" for
safe transport.
D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or damage
to equipment that you ship. Of course, we insure the equipment when we ship it back to you.
Mailing address:
Lectrosonics, Inc.
PO Box 15900
Rio Rancho, NM 87174
USA
World Wide Web: http://www.lectrosonics.com
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RETURNING UNITS FOR REPAIR

Shipping address:
Lectrosonics, Inc.
581 Laser Rd.
Rio Rancho, NM 87124
USA
Professional Audio Products Since 1971
Telephones:
Regular: (505) 892-4501
Toll Free (800) 821-1121
FAX:
Email: sales@lectrosonics.com
(505) 892-6243