Edgewater Networks EdgeMarc 4571 Installation Manual

Enterprise session border controller

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EdgeMarc 4571/4571W
Enterprise Session
Border Controller
Installation Guide
Version 1.0

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Summary of Contents for Edgewater Networks EdgeMarc 4571

  • Page 1 EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide Version 1.0...
  • Page 2 EdgeMarc is a trademark of Edgewater Networks, Inc. in the United States and other countries. Any other trademarks appearing in this manual are owned by their respective companies.
  • Page 3: Table Of Contents

    Back Panel ....................6 Installation ......................8 Required Tools, Materials, and Information ..........8 Step 1: Install the EdgeMarc 4571/4571W Chassis ........9 Rack Mount Installation ..............9 Wall-Mount Installation ..............10 Step 2: Connect to the LAN and WAN ............11 Connecting to the LAN ..............
  • Page 4 Wireless LAN (Model 4571W only) ............21 FCC PART 68 NOTICE ................21 Service Requirements ..............22 INDUSTRY CANADA (IC) NOTICE ............22 FCC Statement ..................23 Immunity CE Mark Warning ............... 23 © Edgewater Networks, Inc. All rights reserved.
  • Page 5: Preface

    Preface Thank you for purchasing the EdgeMarc 4571/4571W. This guide provides instructions for installing the EdgeMarc 4571/4571W and configuring basic software settings. It is intended for network installers, network operators, and security officers. Typographic Conventions Task steps are presented in numbered lists. User inputs are displayed in boldface type and can represent either keyboard input or mouse selections in a browser window.
  • Page 6: Overview

    EdgeMarc 4571 Enterprise Session Border Controller The EdgeMarc 4571 is an 8 port Integrated Access Device (IAD) that combines multiple voice and data features into a single, easy to use ESBC. Designed for small...
  • Page 7: Edgemarc 4571W Enterprise Session Border Controller

     2 x USB ports The EdgeMarc 4571/4571W supports up to 70 concurrent WAN calls, allowing you to: • Connect key systems and IP phones for SIP Trunking and Hosted PBX • Connect branch/remote offices to data center communications systems •...
  • Page 8: Edgemarc 4571/4571W Features

     Active call count indicators. Analog Voice The EdgeMarc 4571/4571W features 6 FXS ports for connecting analog and key system phones to the network, and 2 FXO ports to connect to the PSTN for failover. © Edgewater Networks, Inc. All rights reserved.
  • Page 9: Front Panel

    EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide Front Panel o Name o Description o Power LED o Off o Power switch is off (or no power from the AC outlet). o Green o Power is supplied to the unit.
  • Page 10: Back Panel

    The serial port uses a baud rate of 9600, 8 data bits, 1 stop bit and no parity. o This port is used for debug or local diagnostic purposes only. Primary configuration of the EdgeMarc 4571/4571W is performed from a web browser as covered in Edgewater Networks VoIP Operating System (VOS) for EdgeMarc User Manual.
  • Page 11 Caution o Using the Erase button as outlined above means any configuration made to the EdgeMarc 4571/4571W will be lost. Erasing the configuration means that IP phones installed behind the EdgeMarc 4571/4571W will not work and Internet connectivity or network access for PCs will be down until the system is reconfigured.
  • Page 12: Installation

    Installation Observe the following guidelines when installing the EdgeMarc 4571/4571W:  Always verify that the AC cord is disconnected from a power source prior to installation.  Do not stack multiple units on top of each other as this can cause overheating.
  • Page 13: Step 1: Install The Edgemarc 4571/4571W Chassis

     Regulatory, Compliance, and Safety Information 2. Place the EdgeMarc 4571/4571W on a flat, dry surface such as a desktop, shelf or tray, or install it in a rack or on the wall as described below. 3. Attach the antenna (EdgeMarc 4571W only).
  • Page 14: Wall-Mount Installation

    EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide Wall-Mount Installation You can mount the 4571/4571W on a wall using the two mounting brackets on the bottom of the appliance. We recommend that you use two round or pan head screws.
  • Page 15: Step 2: Connect To The Lan And Wan

    1. Connect one end of an Ethernet cable to local LAN port 1 on the back panel of the EdgeMarc 4571/4571W (shown as B in the back panel diagram). 2. Connect the other end of the cable to your computer’s Ethernet port.
  • Page 16: Connecting To A Wan Router, Cable Modem Or Dsl Modem

    To reduce the risk of fire, connect the T1/E1 port to the T1/E1 network using only 26 AWG or larger wire such as 24, 22, 20, etc. Step 3: Connect to Power The EdgeMarc 4571/4571W comes with an AC power cord for connecting the unit to an AC power outlet. Warning Always connect the AC power cord to an AC outlet suitable for the power supply that came with the unit in order to reduce the risk of damage to it.
  • Page 17: Configuring Basic Network Settings

    2. Enable DHCP on the computer so that it will obtain an IP address. 3. Launch a web browser on the computer and enter the URL string: 192.168.1.1. 4. Press Return. The login window opens. © Edgewater Networks, Inc. All rights reserved.
  • Page 18 System from the Configuration menu to open the System window. Note For secure network management, change the default user name and password as described in the Edgewater Networks VOS for EdgeMarc User Manual. © Edgewater Networks, Inc. All rights reserved.
  • Page 19: Configuring Basic Lan, Wan, And T1/E1 Settings

    EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide Configuring Basic LAN, WAN, and T1/E1 Settings 1. Select Network from the VOS Configuration menu. The Network window opens: Enabling a LAN Connection 1. In the LAN Interface Settings section of the Network window, enter the IP address to be used on the LAN.
  • Page 20: Enabling A Wan Connection

    EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide click Submit All in the box that appears at the top of the screen: Note The LAN and WAN networks must be different subnets. Also, the LAN and WAN interfaces must not be attached to the same broadcast domain. For example, the LAN and WAN interfaces cannot be connected to the same hub or switch unless they are segmented with VLANs.
  • Page 21: Enabling The T1/E1 Interface

    EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide Enabling the T1/E1 Interface 1. In the WAN Interface IPv4 section of the Network window, select T1/E1. The T1/E1 Configuration window opens. 2. Enter the T1/E1 settings provided by your Internet Service Provider.
  • Page 22: Deploying The Edgemarc 4571/4571W

    EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide 3. When you are satisfied with your network settings, click Apply Later to return to the Network window. 4. When you are ready to commit your changes, click Submit or Submit All to make your changes take effect.
  • Page 23: Specifications

    Temperature Humidity 10%-95% Wireless 802.11 b/g (Model 4571W only) Number of VLANs For the latest information, please visit the following URL: http://www.edgewaternetworks.com and look for EdgeMarc Product Family Specifications under Products > EdgeMarc. © Edgewater Networks, Inc. All rights reserved.
  • Page 24: Warranty Information

    (within the US) when hardware failure is determined by 1pm PST. Failed components must be returned to Edgewater within 14 days or End-user will be charged for new product purchase. © Edgewater Networks, Inc. All rights reserved.
  • Page 25: Certification And Compliance

    The telephone company may make changes in the facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modification to maintain uninterrupted service. © Edgewater Networks, Inc. All rights reserved.
  • Page 26: Service Requirements

    In the event of equipment malfunction, all repairs should be performed by Edgewater Networks or an authorized agent. It is the responsibility of users requiring service to report the need for service to Edgewater Networks or to one of our authorized agents. Service can be facilitated through our office at: Edgewater Networks, Inc.
  • Page 27: Fcc Statement

    EdgeMarc 4571/4571W Converged Networking Router Installation Guide Users should ensure for their own protection, that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas”.
  • Page 28 Edgewater Networks, Inc. 2895 Northwestern Parkway Santa Clara, CA 95051 Phone: (408) 351-7200 info@edgewaternetworks.com...

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