Edgewater Networks EdgeMarc 4700 Series Hardware Installation Manual
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Edgewater Networks EdgeMarc 4700 Series Hardware Installation Manual

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EdgeMarc 4700
Session Border Controller
Hardware Installation Guide
U.S. Headquarters:
Edgewater Networks, Inc.
5225 Hellyer Ave. #100
San Jose, California 95138
Phone: 408.351.7200
Fax: 408.727.6430
edgewaternetworks.com
™
Series

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Summary of Contents for Edgewater Networks EdgeMarc 4700 Series

  • Page 1 EdgeMarc 4700 ™ Series Session Border Controller Hardware Installation Guide U.S. Headquarters: Edgewater Networks, Inc. 5225 Hellyer Ave. #100 San Jose, California 95138 Phone: 408.351.7200 Fax: 408.727.6430 edgewaternetworks.com...
  • Page 2 No part of this document may be reproduced in any form by any means without prior written authorization of Edgewater Networks, Inc. Documentation is provided “as is” without warranty of any kind, either express or implied, including any kind of implied or express warranty of non-infringement of the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Product Overview EdgeMarc 4700 Series Front Panel ..... . 3 EdgeMarc 4700 Series Back Panel ..... . 4 Ethernet Port LEDs.
  • Page 4 EdgeMarc 4700 Series Hardware Installation Guide Class A Statements ....... 24 Japan .

  • Page 5: About This Guide

    For instructions on using the EdgeMarc VoIP Operation System (VOS) web-based GUI to configure, deploy, and manage the EdgeMarc, refer to the EdgeMarc User Guide in the Edgewater Networks Knowledgebase: www.edgewaternetworks.com/kb Typographic Conventions...

  • Page 6: Document Organization

    EdgeMarc 4700 Series Hardware Installation Guide Document Organization Item Description Chapter 1, Product Overview Describes EdgeMarc 4700 Series hardware components. Chapter 2, Physical Installation Provides instructions for installing the EdgeMarc 4700 Series hardware. Chapter 3, Configuring Basic Network Describes how to power on the EdgeMarc and...

  • Page 7: Product Overview

    1,000 registered devices at 100 Mbps throughput for deploying Hosted PBX and SIP Trunking services to small and medium businesses (SMBs). EdgeMarc 4700 Series Front Panel The two LEDs on the EdgeMarc 4700 Series front panel indicate the power status and the data status (Figure 1-1).

  • Page 8: Edgemarc 4700 Series Back Panel

    The device is in the bootloader. The kernel will change the LED to solid amber once the kernel starts loading. EdgeMarc 4700 Series Back Panel Figure 1-2 shows the back view of the EdgeMarc 4700 Series. Figure 1-2 EdgeMarc 4700 Series Rear Panel Table 1-2 defines the EdgeMarc 4700 Series back panel components.
  • Page 9 (copper). The EdgeMarc 4700 Series supports dual WAN port capability for added flexibility. Dual WAN port functionality is configured on the EdgeMarc 4700 Series WAN Port 1 and WAN Port 2. SD Card Storage Allows the EdgeMarc to save configurations and other files to an SD High Capacity (SDHC) Version 2.0 card.

  • Page 10: Ethernet Port Leds

    EdgeMarc 4700 Series Hardware Installation Guide Table 1-2 EdgeMarc 4700 Series Back Panel Components (continued) Grounding Grounding Electrical grounding protection. Ethernet Port LEDs Table 1-3 describes the Ethernet port LEDs. Table 1-3 Ethernet Port LEDs Label Indication Status Activity/Link Green There is a good link between the Ethernet port and the connected switch.

  • Page 11: Edgemarc 4700 Series Side Panels

    Product Overview EdgeMarc 4700 Series Side Panels The EdgeMarc 4700 Series is equipped with physical security locks located on the side panels of the device. Refer to Figure 1-3 Figure 1-4. Figure 1-3 EdgeMarc 4700 Series Right Side Panel Security Lock...

  • Page 12: Serial Craft Console Port Cable

    EdgeMarc 4700 Series Hardware Installation Guide Serial Craft Console Port Cable The EdgeMarc 4700 Series uses a single DB9 female to DB9 male serial straight through cable, as shown in Figure 1-5. This cable is not included in the box with the EdgeMarc 4700 Series.
  • Page 13 SD card and files within the SD card. System alerts for A system alert is issued when an SD card is SD card inserted or removed. The alert contains the insert/removal timestamp of the event. © 2015 Edgewater Networks. All Rights Reserved.

  • Page 14: Physical Installation

    Physical Installation The following sections describe how to install the EdgeMarc 4700 Series hardware: Overview  EdgeMarc 4700 Series Appliance Shipping Contents  Required Tools and Materials  Power Surge Protection and Grounding  Installing the EdgeMarc 4700 Series on a Desktop, Shelf, or Tray ...

  • Page 15: Edgemarc 4700 Series Appliance Shipping Contents

    EdgeMarc 4700 Series Hardware Installation Guide EdgeMarc 4700 Series Appliance Shipping Contents The EdgeMarc 4700 Series ships with the contents pictured in Figure 2-7. Figure 2-7 EdgeMarc 4700 Series Box Contents Table 2-5 describes the components that are shipped with the EdgeMarc 4700 Series appliance.

  • Page 16: Required Tools And Materials

    EdgeMarc units are designed with a robust internal surge protection system. For surge protection to function during all events, the EdgeMarc 4700 Series supplemental ground (the AC power cord) must be connected with a low impedance conductor directly to the same ground point as the service providers’...

  • Page 17: Grounding The Edgemarc 4700 Series

    EdgeMarc 4700 Series Hardware Installation Guide Note Note Note The EdgeMarc 4700 Series appliance has an internal power supply with a grounded power cord that must be connected to a properly grounded power outlet. Grounding the EdgeMarc 4700 Series The EdgeMarc 4700 Series has an external earth ground connection. Refer...
  • Page 18 Mount the device with the front panel placed horizontally facing up or down on the wall, as shown below. Caution Caution Caution Do not mount the device with the front panel placed vertically facing left or right, as shown below. © 2015 Edgewater Networks. All Rights Reserved.

  • Page 19: Installing The Edgemarc 4700 Series In A Rack

    EdgeMarc 4700 Series Hardware Installation Guide Installing the EdgeMarc 4700 Series in a Rack Install the EdgeMarc in a 19” rack using the rack mount kit supplied with the device. Before You Begin Before installing the EdgeMarc in a rack, take note of the following conditions: Elevated Operating Ambient—If installed in a closed or multi-unit rack...

  • Page 20: Connecting The Power And Cables

    Connect the EdgeMarc to ground. See Grounding the EdgeMarc 4700 Series. Connecting the Power and Cables The EdgeMarc 4700 Series comes with an AC power cord for connecting the AC power brick to an AC outlet. Warning Warning Always connect the AC power cord to an AC outlet suitable for the power supply that came with the unit to reduce the risk of damage.

  • Page 21: Configuring Basic Network Settings

    EdgeMarc device for your network deployment. Connecting to the EdgeMarc for the First Time  Deploying the EdgeMarc 4700 Series Session Border Controller  Connecting to the EdgeMarc for the First Time The LAN interface ports are pre-configured with the IP address 192.168.1.1.
  • Page 22 EdgeMarc 4700 Series Hardware Installation Guide After you have logged in to the system for the first time with the default credentials, you are directed to the Change Password page (Figure 3-8). Figure 3-8 Change Password Page Enter password information as described in red in the login window and...

  • Page 23: Deploying The Edgemarc 4700 Series Session Border Controller

    Configuring Basic Network Settings Figure 3-9 EdgeMarc Admin Landing Page. Deploying the EdgeMarc 4700 Series Session Border Controller The EdgeMarc is deployed as a Session Border Controller on the network. For details about how to configure and deploy the EdgeMarc device in your...

  • Page 24: A Safety, Compliance, And Certifications

    Relative Humidity: 20% to 80%, non-condensing Model 4700 Hardware RAM—512MB Fan—None Agency Label—4700 Model 4750 Hardware RAM—1.0GB Fan—Internal Agency Label—4750 Certifications RoHS Compliant, WEEE Compliant Safety UL/cUL, LVD, Gost-R, Mexico CoC, UL-AR Emissions © 2015 Edgewater Networks. All Rights Reserved.

  • Page 25: Usa And Canadian Notices

    In accordance with Part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Edgewater Networks, Inc. could void the user's authority to operate this equipment. The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible.

  • Page 26: Industry Canada (Ic)

    # is the Ringer Equivalence Number without a decimal point (e.g. REN of 1.0 will be shown as 10, REN of 0.3 will be shown as 03). In the case of a Z ringer, ZZ shall appear. In the case of approved equipment without a © 2015 Edgewater Networks. All Rights Reserved.

  • Page 27: Canadian Certification Requirements For Bilingual Safety, Warning And Caution Markings

    EdgeMarc 4700 Series Hardware Installation Guide network interface or equipment not to be connected to circuits with analog ringing supplied, NA shall appear. The REN is useful to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call.

  • Page 28: Class A Statements

    Hereby, Edgewater Networks, declares that this EdgeMarc 4700 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Česky Edgewater Networks tímto prohlašuje, že tento EdgeMarc 4700 je ve shodě [Czech]: se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
  • Page 29 Edgewater Networks declara que este EdgeMarc 4700 está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. [Portuguese] Slovensko Edgewater Networks izjavlja, da je ta EdgeMarc 4700 v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. [Slovenian]: © 2015 Edgewater Networks. All Rights Reserved.

  • Page 30: Restriction Of Hazardous Substances Directive (Rohs)

    överensstämmelse med de väsentliga egenskapskrav och övriga relevanta [Swedish]: bestämmelser som framgår av direktiv 1999/5/EG. Íslenska Hér með lýsir Edgewater Networks yfir því að EdgeMarc 4700 er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC (Icelandic): Norsk Edgewater Networks erklærer herved at utstyret EdgeMarc 4700 er i...

  • Page 31: Important Safety Instructions

    EdgeMarc 4700 Series Hardware Installation Guide Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Do not use this product near water for example, near a bathtub, ...

  • Page 32: Rack Mount Instructions

    Appropriate consideration of equipment nameplate ratings should be used when addressing this concern. Reliable Earthing—Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply © 2015 Edgewater Networks. All Rights Reserved.

  • Page 33: Instructions Pour L'assemblage Dans Un Casier

    EdgeMarc 4700 Series Hardware Installation Guide connections other than direct connections to the branch circuit (for example, use of power strips). Instructions pour l’Assemblage dans un Casier Les instructions suivantes pour l’assemblage dans un casier ou des instructions similaires sont incluses avec les instructions d’installation: Température Ambiante Elevée—Si l’installation est effectuée dans un...

  • Page 34: License And Warranty Information

    EdgeMarc Limited Hardware Warranty For a period of three (3) years from the date Edgewater Networks ships the Product to Purchaser (“Warranty Period”), Edgewater Networks warrants that such Hardware will be (i) free of defects in material and workmanship...

  • Page 35: Edgemarc Standard Limited Software Warranty

    OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. EDGEWATER NETWORKS DOES NOT WARRANT THAT THE SOFTWARE IS ERROR FREE OR THAT THE SOFTWARE WIL BE WITHOUT INTERRUPTIONS, BUGS OR OTHER OPERATIONAL PROBLEMS.

  • Page 36: Limitation Of Liability

    License and Warranty Information Limitation of Liability IN NO EVENT SHALL EDGEWATER NETWORKS OR ITS THIRD-PARTY SUPPLIERS BE LIABLE FOR ANY LOSS OF USE, LOST DATA, FAILURE OF SECURITY MECHANISMS, INTERRUPTION OF BUSINESS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY...

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