Aastra 6757i CT User Manual page 134

Handling Calls
Transferring Two Existing Calls
The 6757i CT allows you to perform a transfer of a call when there are currently two active calls on the phone. For exam-
ple, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to trans-
fer Call A to Call B:
1. Press Xfer key. A new line opens.
2. Press or scroll to the Line where Call B is on hold.
3. Press Xfer key.
Call A is transferred to Call B.
Completing a Transfer to a Contact in Phone Directory
Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can
navigate to the Directory screen where a new transfer key can be pressed to complete a blind transfer. There is no
change to start a consultative call.
When a directory entry is shown, there is a Xfer softkey below the current Dial softkey to trigger a blind transfer. This
Xfer softkey is only available if a transfer has been initiated.
If a directory entry has multiple numbers, softkey 2 is used for the Arrange function. If a transfer has been initiated, the
Arrange function will be replaced with the Xfer function.
To Transfer a Call to a Contact in the Phone Directory:
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the Xfer key. You should hear a dial tone as a second line opens up.
3. Press the Directory key and select a contact.
4. To complete a blind transfer, press the Transfer key again before the receiving end answers.
To complete a consultative transfer, press Dial to call the contact. Remain on the line to speak with Party 2 before
pressing the Transfer key again to transfer Party 1 to Party 2.
To cancel the transfer, select Cancel on the display screen or press
126
Directory
1. John
2. Kim
3. Steve
- Dial Delete -
- Xfer Details -
- Add New Quit -
001 Steve Smith
Office
905-760-9999
Line: 1
- Dial Delete -
- Xfer Change -
- Add Number Quit -
Entry has multiple numbers
.
41-001384-00 Rev 01 – 06.2013