EverFocus EAN7360 User Manual

EverFocus EAN7360 User Manual

Star light outdoor ir network camera
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Star Light Outdoor IR Network Camera
EAN7360 / EHN7360 / EZN7360
Ultra Low Light Network Camera, 3-Megapixel
User's Manual
EAN7360
EHN7360
EZN7360
Copyright © EverFocus Electronics Corp.
Release Date: May, 2017

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Summary of Contents for EverFocus EAN7360

  • Page 1 Star Light Outdoor IR Network Camera EAN7360 / EHN7360 / EZN7360 Ultra Low Light Network Camera, 3-Megapixel User’s Manual EAN7360 EHN7360 EZN7360 Copyright © EverFocus Electronics Corp. Release Date: May, 2017...
  • Page 2 Copyright All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by any means without written permission of the EverFocus Electronics Corporation. EverFocus 12F-1, No.79, Sec.
  • Page 3: About This Document

    - Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or parties authorized by EverFocus could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:...
  • Page 4 Precautions 1. Do not install the camera near electric or magnetic fields. Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and audio speakers since the electromagnetic fields generated from these devices may distort the video image or otherwise interfere with camera operation. 2.
  • Page 5: Table Of Contents

    CONTENTS Introduction ..........................1 Physical Description........................2 2.1. Dimensions ............................4 Features ............................5 Installation ........................... 6 4.1. Packing List ............................6 4.2. Optional Accessory .......................... 8 4.3. I/O Terminal Block & Basic Connection ................... 9 4.1. Basic Installation ..........................12 Accessing the Camera .......................
  • Page 6 7.1.5.3. Restore ..................... 48 7.1.5.4. Configuration Back up ................48 7.1.6. System Information ....................49 7.1.7. User .......................... 50 7.1.8. Serial Communication ....................51 7.1.9. Local Settings ......................52 7.2. Camera Settings ..........................53 7.2.1. Streaming and Audio....................53 7.2.1.1. Audio Settings ..................53 7.2.1.2.
  • Page 7: Introduction

    You can also use EverFocus Mobile applications to remotely view the live views of the cameras through your iOS or android handheld devices; or use EverFocus CMS to remotely manage multiple IP devices connected on the network.
  • Page 8: Physical Description

    EAN7360 / EHN7360 / EZN7360 2. Physical Description EAN7360 10 11 No. Item Name Descriptions Auto Iris Lens Connector Plug the iris control cable to the connector. Microphone One built-in microphone. Light Sensor Detects lights. Ethernet / PoE Connects to a 10BASE-T / 100BASE-TX Ethernet or PoE.
  • Page 9 EAN7360 / EHN7360 / EZN7360 EHN7360 Camera Module No. Item Name Descriptions Equipped with three plugs inserted in the cable conduits for Cable Gland waterproofing. A 16-pin terminal block. See 4.3 I/O Terminal Block & Basic Terminal Block Connection. LAN / PoE Connect to a 10/100 Ethernet or PoE.
  • Page 10: Dimensions

    EAN7360 / EHN7360 / EZN7360 EZN7360 No. Name Description Micro SD / SDHC Slot For inserting a micro SD / SDHC card. Resets all configurations to the factory default settings. Press and hold Reset Button the Reset Button for 5 seconds.
  • Page 11: Features

    EAN7360 / EHN7360 / EZN7360 EHN7360 EZN7360 Features  SONY progressive CMOS image sensor  Max. video resolution 2048 x 1536, up to 30fps  Motorized 2.8-8.5mm / 3-10mm lens to capture the desired field of view (EHN7360 / EZN7360) ...
  • Page 12: Installation

    Triple power inputs supported: PoE / 12VDC / 24VAC~  IP68 water proof and IK10 vandal resistance (EHN7360 / EZN7360)  EverFocus MobileFocus / MobileFocus Plus apps (iOS and Android)  EverFocus Genie XMS CMS  ONVIF profile S compliant 4.
  • Page 13 Note: Equipment configurations and supplied accessories vary by country. Please consult your local EverFocus office or agents for more information. Please also keep the shipping carton for possible future use. 2. Contact the shipper if any items appear to have been damaged in the shipping process.
  • Page 14: Optional Accessory

    IP cameras. The product can assign an IP address to the camera, then you can connect and check the camera live view using EverFocus mobile App EF Sidekick. For details about IP Sidekick, please refer to the IP Sidekick –...
  • Page 15: I/O Terminal Block & Basic Connection

    EAN7360 / EHN7360 / EZN7360 4.3. I/O Terminal Block & Basic Connection EAN7360 Use a standard network cable to connect the camera to the network. Connect the camera to power using one of the following methods:  Connect the camera to a 12VDC power source using the supplied Power Pigtail Cable.
  • Page 16 EAN7360 / EHN7360 / EZN7360 EHN7360 The I/O terminal block, located on the camera module, can be used to develop applications for alarm input and output, two-way audio, TV-output or a variety of other functions. Note: 1. You can unplug the terminal block from the camera module for easier wiring.
  • Page 17 EAN7360 / EHN7360 / EZN7360 EZN7360 The Cables provide connections for Network, GND, CVBS output, power, audio input / output and alarm input / output. Note that the audio-in / out cable features a line 3.5mm jack (TRS). Be sure to prepare microphones / speakers with TRS connector (see TRS Connector image below).
  • Page 18: Basic Installation

    EAN7360 / EHN7360 / EZN7360 4.4. Basic Installation Follow the steps below for mounting and wiring the camera. EAN7360 You can install either a CS-Mount or a C-Mount lens into the camera. It is recommended to use a lens with aperture ratio of F/1.2 or smaller. Please refer to the following reference steps.
  • Page 19 EAN7360 / EHN7360 / EZN7360 Top / Bottom-Mount: You can use the supplied mounting bracket and Top Mount screw it on the top of the camera body to suspend the camera, or on the bottom of the camera body to support the camera.
  • Page 20 EAN7360 / EHN7360 / EZN7360 To mount the camera to the wall and connect the cables to the related devices: Unscrew the four screws and remove the cover from the camera. Screw the Base Plate to the Wiring Box using the supplied four Phillips Screw.
  • Page 21 EAN7360 / EHN7360 / EZN7360 b. Loosen and remove the Cable Gland from the Camera Case. Screw the Cable Gland to the hole on the bottom of the Camera Case. Cable Gland Camera Case Screw the Circle Plate to the side hole on the Camera Case.
  • Page 22 EAN7360 / EHN7360 / EZN7360 Insert the network / PoE cable or the additional cables through the Cable Gland. Up to three cables can be inserted. Note that except the network / PoE cable, additional wires have to be bundled into a cable with diameter ranging from 5.3mm to 6.4mm (see Steps below).
  • Page 23 EAN7360 / EHN7360 / EZN7360 e. Tighten the Screw Cap all the way to the Adjustment Ring(s). Due to the variable cable diameters, for better waterproofing, it is strongly recommended that you apply silicon sealants to the inner Screw Cap.
  • Page 24 EAN7360 / EHN7360 / EZN7360 Stick the supplied 2 Desiccant Bags inside the camera case. Note: It is recommended to replace the desiccant bags every time when you open the camera. Access the camera live view for adjusting camera angles. To access the camera live view, see Accessing the User Interface.
  • Page 25 EAN7360 / EHN7360 / EZN7360 EZN7360 Before screwing the camera to the wall, drill four holes on the wall according to the hole-positions on the supplied Quick-Mounting Ring. If you wish to run the wires into the wall, drill another hole in the middle of the circular area within the Quick-Mounting Ring.
  • Page 26 EAN7360 / EHN7360 / EZN7360 You can wire the cables from the side of the camera or through the wall. Wire the cables from the side Wire the cables through the wall of the camera Connect the network, power and other cables of the camera to the related devices.
  • Page 27 EAN7360 / EHN7360 / EZN7360 Optionally insert a micro SD / SDHC card into the card slot. Remove the Sunshield from the camera. Loosen the set screw on the Sunshield using the provided Thinner Hexagon Wrench. Slide the Sunshield out from the rail on the camera body.
  • Page 28 EAN7360 / EHN7360 / EZN7360 10. To adjust the camera angles: Pan Adjustment: Unscrew the Set Screw using the supplied Thinner Hexagon Wrench. Twist the Camera Body forcefully until it unscrews from the Camera Base. Rotate the camera by 360° to the desired position and screw the E-Z Lock Ring until it locks against the Camera Base.
  • Page 29: Accessing The Camera

    5.1. Checking the Dynamic IP Address You can look up the IP address and access the Web interface of the IP camera using the IP Utility (IPU) program, which is included in the software CD. The IP Utility can also be downloaded from EverFocus’ Website: http://www.everfocus.com.tw/product/ip-utility/...
  • Page 30 EAN7360 / EHN7360 / EZN7360 4. You might be required to download ActiveX for viewing the camera feed. If asked, click Run. Note: 1. If the Error window appears, please be sure to close ALL the Web browser windows first and then click Retry.
  • Page 31 To set up a static IP: By default, EverFocus’ IP cameras are set up with DHCP. To change the IP setting to static IP, select Static IP from IP Type drop-down list and set up the desired IP Address, for example, 192.168.31.67.
  • Page 32 EAN7360 / EHN7360 / EZN7360 To show the Subnet Mask and Gateway items on the title bar, right click the title bar to display the Customize Columns window, select Subnet Mask and Gateway and then click OK.
  • Page 33: Settings For Microsoft Internet Explorer

    EAN7360 / EHN7360 / EZN7360 5.2. Settings for Microsoft Internet Explorer If you have difficulties accessing the camera or upgrading firmware, it is suggested to complete the following settings of your computer. 1. If error messages pop up when installing ActiveX in the Login page, follow the steps below to fix the problem.
  • Page 34 EAN7360 / EHN7360 / EZN7360 In the Allow previously unusede ActiveX controls to run without prompt field, select Enable. In the Download unsigned ActiveX controls field, select Prompt. In the Include local directory path when uploading files to a server field, select Enable. Click OK.
  • Page 35 EAN7360 / EHN7360 / EZN7360 2. If you fail to upgrade firmware on the camera’s web interface, you may need to modify Internet Explore‘s security settings. Open the Internet Explore, click Tools > Internet Options > Security Tab > Custom Level, the Security Settings windows appears.
  • Page 36 EAN7360 / EHN7360 / EZN7360 3. If you fail to access the camera after upgrading firmware, you may need to clear the Internet Explore‘s cache. Open the Internet Explore, click Tools > Internet Options > General Tab, in the Browsing history field, click Delete.
  • Page 37: Connecting The Camera To The Network

    EAN7360 / EHN7360 / EZN7360 5.3. Connecting the Camera to the Network There are three methods to connect the IP camera to the network: Router or LAN Connection, Direct High-Speed Connection and One-to-One Connection. Router or LAN connection This is the most common connection in which the IP camera is connected to a router and allows multiple users on and off site to see the IP camera on a LAN / WAN (Internet).
  • Page 38 EAN7360 / EHN7360 / EZN7360 Direct High-Speed Connection In a Direct High-Speed Connection, the camera connects directly to a modem without the need for a router. You need to set the static or dynamic WAN IP address assigned by your ISP (Internet Service Provider) in the camera’s configuration web pages.
  • Page 39: Live View Window

    EAN7360 / EHN7360 / EZN7360 5.4. Live View Window 11 12 13 1. Home Click the tab to display the Live View window. 2. Streaming Click the Streaming tab to display the Streaming quick setup panel. See 6.1 Streaming for more details.
  • Page 40 EAN7360 / EHN7360 / EZN7360 7. Event signal icons When an event is triggered, the alarm icon will appear at the top of the Live View window and blink to alert the user. Click the icon to enter the Search Event page. To search the event log: a.
  • Page 41: Quick Setup Panel

    EAN7360 / EHN7360 / EZN7360 6. Quick Setup Panel You can click the ▶ button to display the panel over the live view. Click the ◀ button to fix the panel on the right-side. Click the X button or the Close Control Panel button to close the panel.
  • Page 42: Camera

    EAN7360 / EHN7360 / EZN7360 6.2 Camera Click the Camera tab to display the camera quick setup panel. The IR related functions are only available for EHN7360 and EZN7360. Brightness: Slide the bar to adjust brightness. Hue: Slide the bar to adjust hue.
  • Page 43: Lens Ctrl

    EAN7360 / EHN7360 / EZN7360 6.3 Lens CTRL Click the Lens CTRL tab to display the lens control quick setup panel. The function is only available for EHN7360 and EZN7360. Speed: Use the slider to adjust the speed for Zoom and Focus.
  • Page 44: System

    EAN7360 / EHN7360 / EZN7360 7. System Click the System tab on the Live View Window to enter the setting page. Click the item of the one you want to see in the setting menu to display the details.
  • Page 45: System Settings

    EAN7360 / EHN7360 / EZN7360 7.1. System Settings 7.1.1. Network You can configure network-related settings, including IP, Multicast, DDNS and RTSP on this page. Click the tab of the one you want to see. 7.1.1.1. IP Settings Enter the IPv4 details in this area, which applies to your system.
  • Page 46 EAN7360 / EHN7360 / EZN7360 Enable PPPoE: Click the box to enable PPPoE. This is a DSL-connection application. The ISP will ask the user to input a username and password. Contact your ISP for these details. IP Address: Enter the device’s dynamic IP address.
  • Page 47: Multicast Settings

    EAN7360 / EHN7360 / EZN7360 7.1.1.2. Multicast Settings Fill in the setting options for main stream / sub stream video and audio. For more details, please refer to Appendix B. Enabling the Multicast Function. Multicast IP: Fill in the multicast IP address. IP addresses in the range of 224.0.0.0 through 239.255.255.255 are reserved for multicasting.
  • Page 48: Ddns Settings

    (Dyndns and 3322). If you choose the EverFocus DDNS server, you can obtain a free host name from EverFocus. From EverFocus: To obtain a free host name from EverFocus, type a desired host name in the Domain field (there is no need to enter username / password).
  • Page 49 2. In certain router models, it is possible that you will not be able to access the camera using DDNS while inside the router’s network. Please try using a PC located outside of your router’s network. Default Ports on All EverFocus IP Cameras: HTTP: 80 RTSP: 554...
  • Page 50: Rtsp Settings

    EAN7360 / EHN7360 / EZN7360 7.1.1.4. RTSP Settings Enable: Check the box to enable RTSP function. Authentication: Check the box if the RTSP server requires authentication (user / password). Port: Enter RTSP port numbers. The default port is 554. After complete the settings, click Save to apply the changes.
  • Page 51: Storage

    EAN7360 / EHN7360 / EZN7360 Time Zone: Select the time zone of the camera’s location. NTP Server: Enter the Network Time Protocol server, if applicable. The camera’s time will be automatically adjusted by synchronizing with the NTP server. NTP Port: Enter the Network Time Protocol port. The default port is 123.
  • Page 52: Display And Overlay

    EAN7360 / EHN7360 / EZN7360 7.1.4. Display and Overlay You can enable displaying camera information on the live view / backup images using this page. Title: Type a name in the column to change the title. Text Color: Select a color for the overlay information from the drop-down list.
  • Page 53: System Maintenance

    EAN7360 / EHN7360 / EZN7360 7.1.5. System Maintenance 7.1.5.1. Upgrade Firmware Click the Browse button to find a previously prepared firmware upgrade file. Click the Update button to install the new firmware. You can also upgrade firmware using IP Utility, see Upgrading Firmware Using IP Utility.
  • Page 54: Restore

    EAN7360 / EHN7360 / EZN7360 7.1.5.3. Restore Click the Restore button will return the selected camera settings to the factory default values. 7.1.5.4. Configuration Back up To import a configuration file: Click the Browse button to find a previously prepared configuration file.
  • Page 55: System Information

    EAN7360 / EHN7360 / EZN7360 7.1.6. System Information You can check the system information or set up system setting on this page. Device Name: If required, enter a desired name for the machine. This name will be visible in the Machine Name field of the IP Utility software.
  • Page 56: User

    EAN7360 / EHN7360 / EZN7360 7.1.7. User The system administrator can configure the user accounts on this page. The system has created three user accounts at two different authority levels: User Group Default User Name Authority Operate and configure all functions and parameters of...
  • Page 57: Serial Communication

    EAN7360 / EHN7360 / EZN7360 7.1.8. Serial Communication The function is currently reserved. Baud Rate: This field is to set the speed at which is used to transmit instruction or information through the RS-485 port on the video encoder. Data Bit: This field is the data bit at which you will be transferring.
  • Page 58: Local Settings

    EAN7360 / EHN7360 / EZN7360 7.1.9. Local Settings You can configure the storage path for storing the recordings / snapshot on your PC. Live View Mode: Select the live stream performance between Real Time and Smooth way. Flicker Compensation: Check the box to avoid flicker when the video memory is too low. Please be noted that when running this function the CPU usage will be higher than normal.
  • Page 59: Camera Settings

    (built-in) amplifier and external power supply are required. After complete the settings, click Save to apply the changes. Note: EHN7360 and EZN7360 only support Line-In as the audio source. For EAN7360, you can select Lin-In or Mic-In as the audio source.
  • Page 60: Stream Settings

    EAN7360 / EHN7360 / EZN7360 7.2.1.2. Stream Settings This IP camera can output two video streams simultaneously. For each of these streams, the user can set the compression format, resolution, bit rate, and frame rate individually. Note: If you connect to the camera via the Internet and experience a delay (lag time) in the video feed, try to reduce the quality and resolution of the streams –...
  • Page 61 EAN7360 / EHN7360 / EZN7360  Bitrate (Kbps): You can enter a customized Bit Rate in the field.  Frame Rate: Select from 1 to Full Frame.  GOP: Select GOP (Group of pictures) level from 1 to 120 to adjust the frequency of generating I-frames per second for H.264 and H.265 Format.
  • Page 62: Privacy Mask Settings

    EAN7360 / EHN7360 / EZN7360 7.2.1.3. Privacy Mask Settings The Privacy Mask can block out sensitive areas from view, covering the areas with black boxes in both live view and recorded clips. This feature is useful when you don’t want the sensitive information visible.
  • Page 63: Roi Settings

    EAN7360 / EHN7360 / EZN7360 7.2.1.4. ROI Settings The Region of Interest (ROI) function allows you to set up multiple regions within an image with better quality and less distortion than the rest of the image. You can also use this function together with the Digital Zoom function on the Live View window to get a better image result.
  • Page 64: Camera

    EAN7360 / EHN7360 / EZN7360 7.2.2. Camera Images Gamma: Slide the bar to adjust the Gamma. BLC: Slide the bar to adjust the BLC level. Basic LSC: Select ON / OFF to enable / disable the LSC function. Enable this function to correct the straightness of the image.
  • Page 65 EAN7360 / EHN7360 / EZN7360 Night mode (black and white images) based on the AGC value of the current video image. You can further configure the Sensitivity level; the higher the level, the better the sensitivity. Schedule: Select to let the camera to switch to Day mode (color images) or Night mode (black ...
  • Page 66: Image

    EAN7360 / EHN7360 / EZN7360 Anti-Shake: Select ON / OFF to enable / disable the anti-shake function. After complete the settings, click Save to apply the settings. 7.2.3. Image Images Brightness: Slide the bar to adjust the brightness. Contrast: Slide the bar to adjust the contrast.
  • Page 67 EAN7360 / EHN7360 / EZN7360 Manual: Select to adjust the Red, Green and Blue values below this field.  Anti-falseColor: The anti-false color function can remove the moiré pattern appears in high-frequency part. After complete the settings, click Save to apply the settings.
  • Page 68: Event Settings

    EAN7360 / EHN7360 / EZN7360 7.3. Event Settings You can set up the Motion Detection event or Tampering Detection event to automatically notify the users when an event occurs. You can also set up a schedule to automatically record the videos or take the snapshots.
  • Page 69 EAN7360 / EHN7360 / EZN7360 Select a sensitivity level of the motion detection function from the Sensitivity drop-down list. Check the Enable box to enable the motion detection function. Set up schedules to active the motion detection and send alarm notification. Check the box of the desired section to configure the schedule, and enter a start / end time in the fields for the section.
  • Page 70: Tamper Detection Settings

    EAN7360 / EHN7360 / EZN7360 7.3.1.2. Tamper Detection Settings Enable Tamper Detection: Click the button to enable the tamper detection function. Enable OSD Alarm: Click the button to enable triggering the OSD alarm. Tamper + Motion Detection: Click the button if you want the event reaction to be triggered only when both motion and tamper are detected.
  • Page 71 EAN7360 / EHN7360 / EZN7360 the desired section to configure the schedule, and enter a start / end time in the fields for the section. Set up event reactions for the motion detection function. Check the box of the desired reaction (Email, Alarm output, Snapshot, Record or Audio Output) to link with the function.
  • Page 72: Exception Settings

    EAN7360 / EHN7360 / EZN7360 7.3.1.4. Exception Settings Network Failure Detection Settings To set up the alarm input function: 1. Check the Enable box to enable the exception function. 2. Set up event reactions for the motion detection function. Check the box of the desired reaction (Email, Alarm output, Snapshot, Record or Audio Output) to link with the function.
  • Page 73: Continuous

    EAN7360 / EHN7360 / EZN7360 entered in the Receiver Address field (see 7.3.2.1 Email Settings). Update Interval: Select an interval for the IP mail notification. If you select Default, system will send a notification once the PPPoE IP is changed.
  • Page 74 EAN7360 / EHN7360 / EZN7360 E-mail: Check the box if you want the snapshots be saved to the email address entered in the Receiver Address field (see 7.3.2.1 Email Settings). FTP: Check the box if you want the snapshots be saved to the FTP server entered in the FTP server field (see 7.3.2.2 FTP...
  • Page 75: Notification

    EAN7360 / EHN7360 / EZN7360 7.3.2. Notification 7.3.2.1. Email Settings This area is for configuring the mail server that is used to send e-mail notifications from the camera to predefined addresses via SMTP. Note that to enable e-mail notification function, you have to check the Email box of each alarm function (see 7.3.1...
  • Page 76: Ftp Settings

    EAN7360 / EHN7360 / EZN7360 SSL: Check the box to enable the SSL function. Enable this function means you can access the camera through the SSL protocol that provides communication security over the Internet. After complete the settings, click Save to apply the settings.
  • Page 77 EAN7360 / EHN7360 / EZN7360 Username: Enter the user name of the FTP. Password: Enter the password of the FTP. Start Port: Enter the start port numbers for the FTP server. End Port: Enter the end port numbers for the FTP server.
  • Page 78: Search And Play

    EAN7360 / EHN7360 / EZN7360 7.4. Search and Play 7.4.1. Playback Playback is designed as a quick way to all the snapshots and recordings in the on-camera micro SD card or the local storage. To search and then view the snapshot / recording: 1.
  • Page 79: System Log

    EAN7360 / EHN7360 / EZN7360 Backward: Click to slow down the playback speed (switch between 1/2, 1/4, 1/8 and 1/16). Forward: Click to speed up the playback speed (switch between 2, 4, 8 and 16). Frame Play: Click to play the recording file frame by frame.
  • Page 80: Upgrading Firmware Using Ip Utility

    EAN7360 / EHN7360 / EZN7360 Upgrading Firmware Using IP Utility You can upgrade the Firmware using the IP Utility software included in the software CD. The IP Utility can also be downloaded from EverFocus’ Website: http://www.everfocus.com.tw/product/ip-utility/ (Product > eZ.IP > Software > Tools > IP Utility > Download). Please connect the IP camera on the same LAN of your computer.
  • Page 81 EAN7360 / EHN7360 / EZN7360 Click the Upgrade Firmware button , a browsing window appears. Select the firmware file (.uot) and then click Open. The IPU will automatically upgrade the firmware. The camera will reboot once the upgrade process is complete.
  • Page 82: Specifications

    EAN7360 / EHN7360 / EZN7360 Specifications Model EAN7360 EHN7360 EZN7360 Camera Megapixel Pickup Device SONY progressive CMOS sensor Vari-focal lens, Auto Vari-focal lens, Auto Lens C / CS mount Focus, 2.8-8.5mm, Focus, 3-10mm, F1.3, F1.2 , P-IRIS P-IRIS Horizontal 103.4° ~ Horizontal 100°...
  • Page 83 EAN7360 / EHN7360 / EZN7360 Operation Mode Two-way audio 1 In (Line-in 3.5mm stereo TRS jack) Audio Input / Output 1 Out (Line-out 3.5mm stereo TRS jack) Network Interface 10BASE-T / 100BASE-TX TCP/IP, UDP, RTP, RTSP, RTCP, HTTP, DNS, DDNS, DHCP, FTP, NTP, PPPOE,...
  • Page 84: Troubleshooting

    EAN7360 / EHN7360 / EZN7360 10. Troubleshooting Fail to Access the Camera If you fail to connect the camera, follow the steps below to fix the problem. 1. Check the network connection. 2. Camera’s IP address may conflict with another device. Disconnect the camera from network, then connect the camera to the PC directly and reset the camera’s IP address.
  • Page 85: Appendix

    EAN7360 / EHN7360 / EZN7360 Appendix A. Tested Card Brands This IP Camera supports micro SD / SDHC card up to 64GB. Please see the EverFocus Storage Compatibility Table on our website for a complete list of tested card brands: http://www.everfocus.com.tw/download/ (Support >...
  • Page 86 (System > System Settings > Network > Multicast Settings) 2. Go to the setting page of the router / switch to enable the Multicast function. Here we use a D-Link DIR655 router and EverFocus 24-port switch for example. 3. The Multicast function setup is now complete.
  • Page 87: Rtsp Url Syntax

    EAN7360 / EHN7360 / EZN7360 C. RTSP URL Syntax Following is the RTSP URL syntax of EverFocus’ IP cameras. rtsp://[device-ip-address]/av0_[0] * [device-ip-address] is the IP address of the IP camera * [0] is for Main Stream; [1] is for Sub Stream For example, if the IP address of the IP camera is 192.168.37.55, the RTSP URL (main stream / sub stream)
  • Page 88 Enter the port numbers and check the Enable UPnP box to enable the port forwarding function. Click the Save button. The default ports of all EverFocus’ IP cameras are as below. You can change the port numbers if necessary. Be sure the port numbers setup on the router match the ones setup here.
  • Page 89: Setting Up Ddns Function

    EAN7360 / EHN7360 / EZN7360 port forwarding setting is the same. For more details, please consult the manual of your router. Enter the IP address of the IP camera Enter the HTTP/HTTPS/RTSP port numbers of the IP camera 3. Open a browser and type in the IP address of the router, now you are able to access the IP camera from the Internet.
  • Page 90 EAN7360 / EHN7360 / EZN7360 To enable the DDNS function: 1. In order to access the IP camera from outside of the local network, enable either the Port Forwarding or DMZ function of your router. Please refer to the manual of your router for more details.
  • Page 91 If PPPoE is selected: Enter the User Name (e.g. xxxx@hinet.net) and Password provided by your  ISP service provider. 3. In the DDNS Settings field (System > System Settings > Network > DDNS Settings), register a free host name from EverFocus DDNS and then click the Save button.
  • Page 92: Default Network Ports

    4. The DDNS setup is now complete. Open a browser and enter the domain name (http://[host name].everfocusddns.com) in the address field. The Web interface of the device should be displayed. For example, if you’ve obtained the host name “HQtest” from EverFocus DDNS server, enter http://HQtest.everfocusddns.com in the address field of the browser.
  • Page 93 TEL: +81 3 5625 8188 www.everfocus.com FAX: +81 3 5625 8189 sales@everfocus.com www.everfocus.co.jp info@everfocus.co.jp Ihr EverFocus Produkt wurde entwickelt Your EverFocus product is designed und hergestellt mit qualitativ and manufactured with high quality hochwertigen Materialien und materials and components which can Komponenten, die recycelt und wieder be recycled and reused.

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