EverFocus POLESTAR EHN7221 User Manual
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EverFocus POLESTAR EHN7221 User Manual

Ultra low light network camera
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Star Light Outdoor Dome IR Network Camera
EHN7221/7260/7360
Ultra Low Light Network Camera
User's Manual
Copyright © EverFocus Electronics Corp.
Release Date: March, 2016

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  • Page 1 Star Light Outdoor Dome IR Network Camera EHN7221/7260/7360 Ultra Low Light Network Camera User’s Manual Copyright © EverFocus Electronics Corp. Release Date: March, 2016...
  • Page 2 Copyright  1995-2016 EverFocus Electronics Corp. All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by any means without written permission of the EverFocus Electronics Corporation. EverFocus 12F-1, No.79, Sec. 1, Shin-Tai Wu Road,...

  • Page 3: About This Document

    - Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or parties authorized by EverFocus could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:...
  • Page 4 Precautions 1. Do not install the camera near electric or magnetic fields. Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and audio speakers since the electromagnetic fields generated from these devices may distort the video image or otherwise interfere with camera operation. 2.

  • Page 5: Table Of Contents

    CONTENTS 1. Introduction ............................ 1 2. Physical Description ........................2 2.1. Dimensions ............................2 3. Features ............................3 4. Installation ............................4 4.1. Packing List ............................4 4.2. Optional Accessory .......................... 5 4.3. Terminal Block ..........................6 4.4. Important Notice for the Installation ....................7 4.5.
  • Page 6 7.2.2. Profile ..........................54 7.2.3. Camera ..........................55 7.2.4. Schedule ..........................59 7.2.5. Image ..........................60 7.3. Event Settings ..........................62 7.3.1. Event Wizard........................62 7.3.2. Event ..........................63 7.3.3. Notification ........................68 7.4. Link to Smart Phone App ....................... 71 8.

  • Page 7: Introduction

    The POLESTAR Series outdoor IP dome camera conforms to ONVIF for compatibility with other network video devices. You can also use EverFocus Mobile applications to remotely view the live views of the cameras through your iOS or Android handheld devices; or use EverFocus CMS to remotely manage multiple IP devices connected on the network.

  • Page 8: Physical Description

    EHN7221/7260/7360 2. Physical Description Camera Module No. Item Name Descriptions Equipped with three plugs inserted in the cable conduits for Cable Gland waterproofing. Terminal Block A 16-pin terminal block. See 4.3 Terminal Block. LAN / PoE Connect to a 10/100 Ethernet or PoE. Micro SD / SDHC Slot Insert a micro SD / SDHC card (see Appendix for tested card brands).

  • Page 9: Features

    • Triple power inputs supported: PoE / 12VDC / 24VAC~ • IP68 water proof and IK10 vandal resistance • EverFocus MobileFocus / MobileFocus Plus apps (iOS and Android) supported • EverFocus Genie XMS CMS supported • ONVIF profile S compliant...

  • Page 10: Installation

    Note: Equipment configurations and supplied accessories vary by country. Please consult your local EverFocus office or agents for more information. Please also keep the shipping carton for possible future use. 2. Contact the shipper if any items appear to have been damaged in the shipping process.

  • Page 11: Optional Accessory

    IP cameras. The product can assign an IP address to the camera, then you can connect and check the camera live view using EverFocus mobile App EF Sidekick. For details about IP Sidekick, please refer to the IP Sidekick –...

  • Page 12: Terminal Block

    EHN7221/7260/7360 4.3. Terminal Block The I/O terminal block, located on the camera module, can be used to develop applications for alarm input and output, two-way audio, TV-output or a variety of other functions. Note: 1. You can unplug the terminal block from the camera module for easier wiring. 2.

  • Page 13: Important Notice For The Installation

    EHN7221/7260/7360 4.4. Important Notice for the Installation If you want to mount the camera on the wall where direct sunlight may occur, it is strongly recommended to mount the camera using the L-Shaped Mounting Bracket to prevent the camera from being damaged by direct sunlight.

  • Page 14: Basic Installation

    EHN7221/7260/7360 4.5. Basic Installation Follow the steps below to install the EHN IP camera to the wall. To mount the camera to the wall and connect the cables to the related devices: Unscrew the four screws and remove the cover from the camera. Screw the Base Plate to the Wiring Box using the supplied four Phillips Screw.
  • Page 15 EHN7221/7260/7360 b. Loosen and remove the Cable Gland from the Camera Case. Screw the Cable Gland to the hole on the bottom of the Camera Case. Cable Gland Camera Case Screw the Circle Plate to the side hole on the Camera Case. d.
  • Page 16 EHN7221/7260/7360 Insert the network / PoE cable or the additional cables through the Cable Gland. Up to three cables can be inserted. Note that except the network / PoE cable, additional wires have to be bundled into a cable with diameter ranging from 5.3mm to 6.4mm (see Steps below). Stopper Claw Stopper Screw Cap...
  • Page 17 EHN7221/7260/7360 e. Tighten the Screw Cap all the way to the Adjustment Ring(s). Due to the variable cable diameters, for better waterproofing, it is strongly recommended that you apply silicon sealants to the inner Screw Cap. Connect the network / PoE cable to the LAN / PoE port on the camera module. If you have difficulty connecting the network cable to the LAN / PoE port on the camera module, you can unscrew these two screws and take out the camera module.
  • Page 18 EHN7221/7260/7360 Stick the supplied 2 Desiccant Bags inside the camera case. Note: It is recommended to replace the desiccant bags every time when you open the camera. Access the camera live view for adjusting camera angles. To access the camera live view, see Accessing the User Interface.

  • Page 19: Accessing The User Interface

    5.1. Checking the Dynamic IP Address You can look up the IP address and access the Web interface of the IP camera using the IP Utility (IPU) program, which is included in the software CD. The IP Utility can also be downloaded from EverFocus’ Website: http://www.everfocus.com.tw/HQ/Support/DownloadCenter_p1.aspx...
  • Page 20 EHN7221/7260/7360 4. If you log in for the first time, follow the on‐screen instructions to update the latest Plugin version (ePlayer). After reloading the webpage, the login window pops up again. Type the user ID and password to log in again. By default, the user ID is user1 and the password is 11111111. 5.
  • Page 21 To set up a static IP: By default, EverFocus’ IP cameras are set up with DHCP. To change the IP setting to static IP, select Static IP from IP Type drop-down list and set up the desired IP Address, for example, 192.168.31.67.
  • Page 22 EHN7221/7260/7360 To show the Subnet Mask and Gateway items on the title bar, right click the title bar to display the Customize Columns window, select Subnet Mask and Gateway and then click OK.

  • Page 23: Settings For Microsoft Internet Explorer

    EHN7221/7260/7360 5.2. Settings for Microsoft Internet Explorer If you have difficulties viewing live view or upgrading firmware, it is suggested to complete the following settings of your computer. 1. If your PC or laptop is running with Windows, it’ s required to run the browser as administrator when first entering the remote web page of the device.

  • Page 24: Connecting The Camera To The Network

    EHN7221/7260/7360 5.3. Connecting the Camera to the Network There are three methods to connect the IP camera to the network: Router or LAN Connection, Direct High-Speed Connection and One-to-One Connection. Router or LAN connection This is the most common connection in which the IP camera is connected to a router and allows multiple users on and off site to see the IP camera on a LAN / WAN (Internet).
  • Page 25 EHN7221/7260/7360 Direct High-Speed Connection In a Direct High-Speed Connection, the camera connects directly to a modem without the need for a router. You need to set the static or dynamic WAN IP address assigned by your ISP (Internet Service Provider) in the camera’s configuration web pages. To access the camera, just type “http://xxx.xxx.xxx.xxx”, where xxx.xxx.xxx.xxx is the IP address given by your ISP.

  • Page 26: Live View Window

    Brands. 3. Snapshot Click the Snapshot button to take a snapshot. By default, the snapshot will be saved at C:\EverFocus\. To change the location, see Record to PC in 7.1.3 Storage. Note: For Microsoft IE10 and above users, some settings have to be complete to enable this function (see B.
  • Page 27 Click the Record button to start / stop recording the current video stream. By default, this icon is only for one-minute video recording and the recordings will be saved at C:\EverFocus\. To change the recording time, see File Size in 7.1.3 Storage.
  • Page 28 Select the Video Stream (Stream 1 and Stream 2) that will be displayed in the live view window on the bottom. (see 7.2.1 Streaming and Audio). The default setting is Stream 1 only. If extra streams required, EverFocus can customize the settings.
  • Page 29 EHN7221/7260/7360 10. View Size Use this to select the appropriate view size and shape of the live view window on the bottom. A smaller size might increase transmission speed and video quality. 11. Language Click the Language drop-down list to select the desired language. 12.
  • Page 30 EHN7221/7260/7360 14. Alarm I/O Control Click the Input Trigger or Output Trigger buttons to trigger the alarm input / alarm output directly from the window. If you have configured an event (in the Event List) that will trigger a reaction (like a recording) when an “Alarm Input”...
  • Page 31 EHN7221/7260/7360 It is recommended to adjust camera zoom only when necessary. Adjusting camera zoom in Day mode or Night mode may cause an unfocused camera when it automatically switches from day to night mode or from night to day mode. When unfocused camera symptom occurs, click the Focus button for the camera to automatically adjust the focus or click the Focus buttons to fine tune camera focus.

  • Page 32: Playback

    EHN7221/7260/7360 6. Playback Playback is designed as a quick way to check recent recordings that were triggered by Events that were configured to “Record to micro SD Card” in the Event Management (see 7.3.2 Event). You can remotely play back the recordings stored in the on-camera micro SD card on the Web interface, or play back the recordings stored in the computer using VLC media player, Windows Media Player 12 or other players support AVI / MP4 format.
  • Page 33 EHN7221/7260/7360 Filename area. Search by Time: Click the Date / Time column and select the date and time from which you want to search until the present moment. Click Search to get your search results, which will be displayed in the Filename area.

  • Page 34: Setting Up The Playback Function

    EHN7221/7260/7360 6.2 Setting up the Playback Function Note that the Playback function will not be activated until the user has inserted a micro SD card in the camera’s micro SD card slot. The card may also have to be formatted in the Secure Digital Card field (see 7.1.3 Storage).

  • Page 35: Testing The Playback Function

    EHN7221/7260/7360 6.2.2 Testing the Playback Function 1. To test the Playback function (this is not required), set up a “Manual Trigger” Recording Event by clicking Setting > Advanced > Event Settings > Event. 2. Give the event a name, like “NewEvent”. 3.
  • Page 36 EHN7221/7260/7360 5. To save your settings, click the Create button, and the Event will be listed in the Event List. 6. Look at the “Post-trigger Buffer” at the bottom to make sure the buffer time is set to 10 seconds. Click the Apply button in the Trigger Options Settings block.

  • Page 37: Settings

    EHN7221/7260/7360 7. Settings Click the Setting button on the Live View Window to enter the setting submenu. There are two tabs: Basic and Advanced on the left-side bar. You can set up the basic camera settings in the Basic tab. To further set up comprehensive camera settings, click the Advanced tab, which includes all the settings to be configured.

  • Page 38: System Settings

    EHN7221/7260/7360 7.1. System Settings 7.1.1. Network...
  • Page 39 EHN7221/7260/7360 【Protocol Settings】You can transmit the data stream from the IP cameras using the RTSP (Real Time Streaming Protocol) on the network. The RTSP is a protocol that allows you to access video streams by using the compatible media players. Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings.
  • Page 40  name from EverFocus or other DDNS server providers. From EverFocus: If you choose the EverFocus DDNS server, you can obtain a free host name • from EverFocus. To obtain a free host name from EverFocus, type a desired host name in the textbox, click the Register / Update button, and then click the Apply button.
  • Page 41 HTTPS: 443 3. The host name obtained from EverFocus DDNS server or other DDNS server should not include a space, underline or any special characters particularly _~ ! @ # $ % ^ & * ( ) + < >...
  • Page 42 EHN7221/7260/7360 1. Select Self-Signed Certificated and fill in the following information. 2. Click the Apply button. The subject line will be displayed in the Install Certificated Info field. 3. Click the Property button, a pop-up window appears to display the details of the certificate. 4.
  • Page 43 EHN7221/7260/7360 3. Click the Property button, a pop-up window appears to display the details of the certificate. 4. To optionally create and install other certificates or request, remove the existing one by clicking the Remove button to erase the certificate or request. 5.

  • Page 44: Date / Time

    EHN7221/7260/7360 7.1.2. Date / Time You can set up the system’s time on this page. Note: Before start operating the IP camera, please make sure the camera date and time are correct. 【Date/Time Format Settings】Select the desired Date / Time format and then click the Apply button. To enable displaying the date and time information on the Live View Window, you have to check the Date/Time box in the Display and Overlay >...

  • Page 45: Storage

    EHN7221/7260/7360 7.1.3. Storage You can configure the recording path, recording format, source video stream and micro SD card settings on this page. 【Record to PC】You can configure the storage path for storing the recordings / snapshot on your PC. Export Folder: Type the storage path for storing the recordings / snapshot. ...
  • Page 46 EHN7221/7260/7360 FTP server entered in the Notification > FTP Repository Settings (see 7.3.3 Notification). Event Recording: Select to send the impending storage shortage text notification to the • checked locations in Event > Event Management (see 7.3.2 Event). Both: Select to send the impending storage shortage text notification to the FTP or the •...

  • Page 47: Display And Overlay

    EHN7221/7260/7360 7.1.4. Display and Overlay You can enable displaying camera information on the Web UI or live view images. 【Overlay Text Settings】Check the boxes to display the information on the Live View Window. The information will only be displayed on the Live View Window and will not be displayed on the live view video images or snapshots.
  • Page 48 EHN7221/7260/7360 【Video Overlay Settings】Check the boxes to enable displaying video title or date / time on the live view video images. Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings. Show video title in video and snapshots: Check the box to enable displaying video title on the ...

  • Page 49: System Maintenance

    【Machine Name】If required, enter a new name for the machine. This name will be visible in the Machine Name field of the IP Utility software, which is included in the software CD or from the Website of EverFocus (click here to download.
  • Page 50 Upload button. If you have requirement on a particular language not listed in the current Language list, please contact us: ts@everfocus.com.tw Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings.
  • Page 51 EHN7221/7260/7360 【Upgrade Firmware】This function can only be set up in the Advanced tab. Click the Browse button to find a previously prepared firmware upgrade file. Click the Upload button to install the new firmware. You can also upgrade firmware using IP Utility, see 8.

  • Page 52: System Information

    EHN7221/7260/7360 7.1.6. System Information You can see the system information and log information displayed on this page. 【System Status】Displayed the system information. The values cannot be changed on this page. The Uptime represents the period since the camera has been powered on. For example, up 19:50 represents the camera has been powered on for 19 hours and 50 minutes.

  • Page 53: User

    EHN7221/7260/7360 7.1.7. User The system administrator can create up to ten user accounts on this page. 【User Management】The system has automatically created ten user accounts. To set up an user account: 1. Highlight a user account and its information will be displayed in the field below the account list. 2.
  • Page 54 EHN7221/7260/7360 Display and Overlay > Video Overlay Time Display and Overlay > Video Overlay Time Stamp Settings Stamp Settings System Maintenance > Language Settings System Maintenance > Language Settings System Information System Information > Export Log Camera Settings Streaming and Audio Camera Schedule Image...

  • Page 55: Black / White List

    EHN7221/7260/7360 7.1.8. Black / White List Use this page to specify IP addresses that are allowed / denied to access this camera. By default, any IP address can access the camera. Note: The Allowed IP addresses only become relevant when the Denied items contain a Network or Range, and the supervisor wants to allow one or more IP addresses within that excluded range or network.

  • Page 56: Serial Communication

    EHN7221/7260/7360 7.1.9. Serial Communication This function can only be set up in the Advanced tab. 【RS485 Setting】 Baud Rate: This field is to set the speed at which is used to transmit instruction or information through the RS-485 port on the video encoder. There are six different speeds, 2400 / 4800 / 9600 / 19200 / 38400 / 57600.

  • Page 57: Camera Settings

    EHN7221/7260/7360 7.2. Camera Settings You can configure camera related settings, such as video / audio, region of interest and privacy mask. 7.2.1. Streaming and Audio 【Stream Settings】This IP camera can output three video streams simultaneously. For each of these streams, the user can set the compression format, resolution, bit rate, and frame rate individually. Stream 1 is always enabled for live view.
  • Page 58 EHN7221/7260/7360 Note: If you connect to the camera via the Internet and experience a delay (lag time) in the video feed, try to reduce the number of streams and the quality and resolution of the streams – but keep the frame rate at its maximum. Format: Select the encoding format –...
  • Page 59 EHN7221/7260/7360 【Privacy Mask Settings】This function can only be set up in the Advanced tab. The Privacy Mask can block out sensitive areas from view, covering the areas with colored or black and white boxes in both live view and recorded clips. This feature is useful when users’ don’t want the sensitive information visible.

  • Page 60: Profile

    EHN7221/7260/7360 7.2.2. Profile The Profile Settings is designed with four camera modes, which can be applied in various scenes to enhance image quality. You can apply different camera modes to the daytime and nighttime. 【Day Mode】 【Night Mode】Select a camera mode and then click the Apply button to save the settings.

  • Page 61: Camera

    EHN7221/7260/7360 7.2.3. Camera 【Day/Night Settings】 Mode: Select a mode from the drop-down list.  Day: Select to keep the camera in Day mode (color images with IR LED off), even in • nighttime. Night: Select to keep the camera in Night mode (black and white images with IR LED on), •...
  • Page 62 EHN7221/7260/7360 or Night mode (black and white images with IR LED on) based on the light sensor’s detection on the light level. Auto(AGC): Select to let the camera automatically switch to Day mode (color images) or • Night mode (black and white images with IR LED on) based on the AGC value of the current video image.
  • Page 63 EHN7221/7260/7360 【Lens Settings】Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings. Focus Mode: Select Manual to manually adjust the focus or select Auto to enable the Focus  button on the live view window (see 5.4 Live View Window). Note that if you select Auto, the camera will automatically adjust focus every time when you click the zoom in / out button on the Live View window.
  • Page 64 EHN7221/7260/7360 BLC Edit Mode: Click the Enable button, the BLC grids appear on the image. Click on the grids to enable / disable the BLC function. The selected grids (in green) will be applied with the BLC function. HLC Edit Mode: Click the Enable button, the HLC grids appear on the image.

  • Page 65: Schedule

    EHN7221/7260/7360 7.2.4. Schedule The Schedule setup page is designed for users to configure the daytime and nighttime of each day. The Schedule setting is only functional if you select Schedule from the Day / Night Mode drop-down list on the Camera setup page. Select Night and then move the cursor on the desired time square, click and drag the cursor over the time squares to configure them to the Night mode (green color).

  • Page 66: Image

    EHN7221/7260/7360 7.2.5. Image This function can only be set up in the Advanced tab. 【Orientation Settings】 Enable Mirror: Check the box to enable the mirror function. The image will be rotated  horizontally around a vertical axis. Enable Flip: Check the box to enable the flip function. The image will be rotated vertically ...
  • Page 67 EHN7221/7260/7360 Note: To display the One Push White Balance button on the live view window, you need to enable the Show One Push Buttons function in the Live View Layout Settings (see 7.1.4 Display and Overlay). Outdoor: Select to adjust the White Balance for an outdoor environment. ...

  • Page 68: Event Settings

    EHN7221/7260/7360 7.3. Event Settings You can set up the Motion Detection event or Tampering Detection event to automatically notify the users when an event occurs. You can also set up a schedule to automatically record the videos when an event occurs. 7.3.1.

  • Page 69: Event

    EHN7221/7260/7360 7.3.2. Event This function can only be set up in the Advanced tab. Except the Event Wizard, you can also configure the event settings along with the Recording Schedule on this page.
  • Page 70 EHN7221/7260/7360 【Event Management】You can set up the events such as Motion Detection or Tampering Detection to automatically notify the users when an event occurs. Event Name: Enter an event name. Event Trigger Type: Select an event for the event reaction (as selected in the “Notification Over” ...
  • Page 71 EHN7221/7260/7360 Notification Over: Select the desired notification types from the following items. Log: Check the box if you want the camera to list the event’s details in its log if the event is  triggered. Trigger Alarm Output Duration Time second: Check if you want the camera to relay the ...
  • Page 72 EHN7221/7260/7360 【Alarm I/O Settings】 Input 1 Trigger Type: Select Normal Open or Normal Close from the drop-down list.  Output 1 Contact Type: Select Normal Open or Normal Close from the drop-down list.  【Tamper Detection Settings】 Tamper Duration Time: Enter a duration time between 10 and 120 seconds. ...
  • Page 73 EHN7221/7260/7360 Click the Draw button and move the cursor on the left-side live image. Move the cursor to the position where you want the motion rectangle to start and then click. Move the cursor to the position (diagonally opposing corner) where you want the motion rectangle to end and then click.

  • Page 74: Notification

    EHN7221/7260/7360 7.3.3. Notification This function can only be set up in the Advanced tab. 【SMTP (Email) Settings】This area is for configuring the mail server that is used to send e-mail text notifications and one image file from the camera to predefined addresses via SMTP. Note that to enable e-mail notification function, you have to check the Send Mail Notification box in the Event Management field (see 7.3.2...
  • Page 75 EHN7221/7260/7360 SMTP Server: Enter the IP address or the host name of the SMTP server used to send e-mails.  SMTP Port: Enter the port number for SMTP. The default is 25.  Authentication: Check the box if the SMTP server requires authentication (user / password). ...
  • Page 76 Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings. 【Network Alarm Settings】 This function works with EverFocus CMS software. The camera can send a network alarm signal (when the event occurs) to the CMS servers. To establish the connection between the camera and CMS servers, the protocol and port number should match with each other.

  • Page 77: Link To Smart Phone App

    EHN7221/7260/7360 7.4. Link to Smart Phone App You can access camera live view or take a snapshot via your smart phone. This page is designed for users to download the mobile app to your mobile phone by scanning the QR code. MobileFocus MobileFocusPlus MobileFocus...

  • Page 78: Upgrading Firmware Using Ip Utility

    EHN7221/7260/7360 Upgrading Firmware Using IP Utility You can upgrade the Firmware using the IP Utility software included in the software CD. The IP Utility can also be downloaded from EverFocus’ Website: http://www.everfocus.com.tw/HQ/Support/DownloadCenter_p1.aspx (Support > Download Center > Keyword Search: IP Utility). Please connect the IP camera on the same LAN of your computer.
  • Page 79 EHN7221/7260/7360 Click the Upgrade Firmware button , a browsing window appears. Select the firmware file (.evb) and then click Open. The IPU will automatically upgrade the firmware. The camera will reboot once the upgrade process is complete.

  • Page 80: Specifications

    EHN7221/7260/7360 Specifications Model EHN7221 EHN7360 EHN7260 Camera Megapixel Pickup Device 1/2.8” SONY progressive CMOS sensor Lens Vari-focal lens, Auto Focus, 3.3-10mm, F1.3, P-IRIS Lens Angle of View Horizontal 108.2°~35.4°, Vertical 56.2°~19.8°, Diagonal 129.3°~40.5° Pan Adjustment:360° Camera angle Tilt Adjustment:64° adjustment Rotational Adjustment:180°...
  • Page 81 EHN7221/7260/7360 TCP/IP, IPV6, UDP, ICMP, DHCP, NTP, DNS, DDNS, SMTP, SNMP, FTP, HTTP, Supported Protocols HTTPs, PPPoE, UPnP, Bonjour, RTP, RTSP, RTCP, UDP, IGMP,ICMP, ARP, ONVIF Password protection, IP address filtering, HTTPS encryption, SSL, network Security access control Password protected and 4 levels of Authorization; The Web UI can serve 10 User Administration simultaneous user connections Event / Notification...

  • Page 82: Troubleshooting

    EHN7221/7260/7360 10. Troubleshooting Error messages pop up A. When these error messages pop up, follow the steps below to fix the problem. 1. To enter the Registry Editor of your computer: Click Start and type “regedit” in the Search Program and Files field.
  • Page 83 EHN7221/7260/7360 3. Find the KeepAlive Timeout Dword by following the path: \HKEY_CURRENT_USER\Sofware\Microsoft\Windows\CurrentVersion\Internet Settings 4. Double-click KeepAlive Timeout and this window appears. 5. Change the Value data to 480000 and click OK.
  • Page 84 EHN7221/7260/7360 B. Snapshot / Record error message. For Microsoft IE10 and above users, you may have the above error message pop up when you click the Snapshot button on the Live View window. You can simply solve this problem by setting up your Microsoft Internet Explorer to Run as administrator.
  • Page 85 EHN7221/7260/7360 C. Snapshot / Record error message (for Windows 8 and Windows 10 users). For Windows 8 and Windows 10 users, you may have the above error message pop up when you click the Snapshot or Record button on the Live View window. Follow the steps below to fix the problem.
  • Page 86 EHN7221/7260/7360 3. Find the KeepAlive Timeout Dword by following the path: \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Polic\EnableLUA 4. Double-click Enable LUA and this window appears. 5. Change the Value data to 0 and click OK. 6. Restart your computer to complete the setting.

  • Page 87: Appendix

    A. Tested Card Brands This IP Camera supports micro SD / SDHC card up to 32GB. The following brands of the micro SD cards have been tested by EverFocus and are recommended to work with EverFocus IP camera. Team Brand...

  • Page 88: Enabling The Multicast Function

    EHN7221/7260/7360 B. Enabling the Multicast Function The Multicast Function is a technique for one-to-many communication over an IP infrastructure in a network that is designed to share IP camera loading and reduce network bandwidth. Note that for this function to work, the router / switch must support multicast function. IP Camera Multicast Streaming...
  • Page 89 EHN7221/7260/7360 3. Go to the setting page of the router / switch to enable the Multicast function. Here we use a D-Link DIR655 router and EverFocus 24-port switch for example. 4. The Multicast function setup is now complete.

  • Page 90: Rtsp Url Syntax

    EHN7221/7260/7360 C. RTSP URL Syntax Following is the RTSP URL syntax of EverFocus’ IP cameras. rtsp://[device-ip-address]:554/Streaming/channels/[0] * [device-ip-address] is the IP address of the IP camera * [0] is for Main Stream; [1] is for Sub Stream For example, if the IP address of the IP camera is 192.168.37.55, the RTSP URL (main stream / sub stream)

  • Page 91: Setting Up Port Forwarding Function

    EHN7221/7260/7360 D. Setting up Port Forwarding Function IP Camera port forwarding can be used when users need to access a certain IP camera from outside of the local network where the IP camera is connected to. To enable the IP camera port forwarding function, you have to configure the port forwarding settings both on the IP camera and the router (UPnP-enabled).
  • Page 92 Enter the port numbers and check the Enable UPnP Port Forwarding box to enable the port forwarding function. Click the Apply button. The default ports of all EverFocus’ IP cameras are as below. You can change the port numbers if necessary. Be sure the port numbers setup on the router match the ones setup here.

  • Page 93: Setting Up Ddns Function

    EHN7221/7260/7360 E. Setting up DDNS Function If you set up your IP Camera with DHCP network, the IP address of your IP Camera may change at different times for different reasons, particularly after a power failure. The changing IP address of the IP Camera may cause you difficulties accessing the IP Camera.
  • Page 94 EHN7221/7260/7360 To enable the DDNS function: 1. In order to access the IP camera from outside of the local network, enable either the Port Forwarding or DMZ function of your router. Please refer to the manual of your router for more details. Note: If you enable the Port Forwarding of your router, the Enable UPnP Port Forwarding function must be enabled on the IP camera (see Port Settings field in the Step 2 image).
  • Page 95 EHN7221/7260/7360 2. On the Network Setting page (Setting > System Settings > Network > IP Settings), configure the IP Settings, keep the default Port Settings and then click the Apply button. If Static IP is selected: Enter the IP address, subnet mask, default gateway and the DNS Server. ...
  • Page 96 3. In the DDNS Settings field (Setting > Advanced tab > System Settings > Network > DDNS Settings), register a free host name from EverFocus DDNS and then click the Apply button. a. Check Enable Service ISP to enable the DDNS function.
  • Page 97 4. The DDNS setup is now complete. Open a browser and enter the domain name (http://[host name].everfocusddns.com) in the address field. The Web interface of the device should be displayed. For example, if you’ve obtained the host name “HQtest” from EverFocus DDNS server, enter http://HQtest.everfocusddns.com in the address field of the browser.
  • Page 98 TEL: +81 3 5625 8188 www.everfocus.com FAX: +81 3 5625 8189 sales@everfocus.com www.everfocus.co.jp info@everfocus.co.jp Ihr EverFocus Produkt wurde entwickelt Your EverFocus product is designed und hergestellt mit qualitativ and manufactured with high quality hochwertigen Materialien und materials and components which can Komponenten, die recycelt und wieder be recycled and reused.

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