Proline Promag 53
Endress+Hauser
9
Trouble-shooting
9.1
Trouble-shooting instructions
Always start trouble-shooting with the checklist below, if faults occur after start-up or during
operation. The routine takes you directly to the cause of the problem and the appropriate remedial
measures.
Check the display
No display visible and no output
signals present.
No display visible, but output
signals are present.
Display texts are in a foreign lan-
guage.
Measured value indicated, but
no signal at the current or pulse
output
▼
Error messages on display
Errors which occur during commissioning or measuring operation are displayed immediately.
Error messages consist of a variety of icons. The meanings of these icons are as follows (example):
– Error type: S = system error, P = process error
$
– Error message type:
= fault message, ! = notice message
– EMPTY PIPE = Type of error, e.g. measuring tube is only partly filled or completely empty
– 03:00:05 = duration of error occurrence (in hours, minutes and seconds)
– # 401 = error number
"
Caution!
• See the information on Page 67 ff.!
• The measuring system interprets simulations and positive zero return as system errors, but displays them as notice
message only.
Error number:
No. 001 – 399
No. 501 – 699
Error number:
No. 401 - 499
▼
Other error (without error message)
Some other error has occurred.
→
1. Check the power supply
→
2. Check the power line fuse
85...260 V AC: 0.8 A slow-blow / 250 V
20...55 V AC and 16...62 V DC: 2 A slow-blow / 250 V
3. Measuring electronics defective
1. Check whether the ribbon-cable connector of the display module is correctly
plugged into the amplifier board
→
2. Display module defective
3. Measuring electronics defective
Switch off power supply. Press and hold down both the OS buttons and switch on
the measuring device. The display text will appear in English (default) and is dis-
played at maximum contrast.
→
Measuring electronics defective
System error (device error) has occurred
Process error (application error) has occurred
→
Diagnosis and rectification
Page 111
9 Trouble-shooting
terminals 1, 2
Page 119
→
→
order spare parts
Page 114
→
Page 116, 118
→
order spare parts
Page 114
→
→
order spare parts
Page 114
→
order spare parts
Page 114
→
Page 106
→
Page 110
105
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