Advanced Nurse Call System Integration - ASCOM 9P23 User Manual

Advanced Nurse Call System Integration

The 9p23 portable telephone can be
configured to integrate with a nurse call
system (NCS) for healthcare environ-
ments.
Receiving a Nurse Call Message
When the 9p23 portable telephone
receives a nurse call message, caregivers
can choose from different options
depending on the NCS and the way the
NCS is configured.
Type 1: No Call Back to Patient Station
Function
When the NCS does not support call back
to patient station, the 9p23 portable
telephone handles the nurse call as a
normal text message. When in standby
mode, the "Read Message?" prompt
appears briefly. Users can use the left
soft key to select while this prompt is
displayed. Please refer to page 20 for
additional information about managing
text messages to the 9p23 portable
telephone.
Type 2: Advanced Nurse Call System
Integration (ANCSI)
With ANCSI, the 9p23 portable
telephone allows call back to patient
station functionality. When the 9p23
portable telephone receives an Advanced
Nurse Call message, caregivers can follow
the options below:
Option 1: Press Call. This option will
enable the user to make a voice connec-
tion via the NCS intercom in the
patient's room.
Once there is an established voice
connection to
the patient
room, the
caregiver can
assign pre-
defined
services via
the NCS using the keypad numbers 1-6, or
end the call by pressing Release.
Option 2: The call can be escalated to the
pre-assigned secondary caregiver by
pressing Forward, when the primary
caregiver is unavailable or unable to
respond to the patient call.
Retreiving a Stored Nurse Call
Message
When unread nurse call messages are
stored in
the 9p23
portable
telephone,
the text
messsage
display
icon will appear.
When the <SMS Reminder> option is
on and configured according to user
preferences, the 9p23 portable phone can
indicate with an audible tone and will
display a reminder message.
Press Open. Users can then choose to
Call or Forward the stored nurse call
message.
Nurse Call Log
The 9p23 portable telephone memory
will store up to 20 nurse call messages.
When these messages are displayed, the
newest message is labeled "1". Use the
scroll key to view additional stored
messages. The display will also indicate
the status of the message with the
letters C, D, R or N.
C=Called
D=Deferred
Message Status Indicator
Memory
Position
22
R=Read
N=new
Date of Message