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1.2 Bring-in service (repair of devices)
In case of a necessary repair the device should always be send in with all equipment in original packag-
ing to Höft & Wessels.
The equipment may faciliate trouble-shooting as sometimes defective peripheral devices can be the
cause for malfunctions.
Please enclose a written malfunction report or – if possible – fill out service form and attach to ship-
ment.
This allows the service section of Höft & Wessels an easier trouble-shooting and helps to return the HW
90196 faster.
1.2.1 Special case plug-in in ID-000 format at initial delivery
The plug-ins will usually inserted by the dealer (network carrier, competence centre) or service technician
mounting/delivering the HW 90196 at first initiation.
1.2.2 Special case plug-in in ID-000 format at repair
IMPORTANT!
It is due to the responsibility of the customer to remove any plug-ins (e.g. dealer cards)
from the HW 90196 mobile POS terminal before shipment to H & W. Company H & W is
not liable for loss of plug-ins or resulting damages.
H & W accepts liability only for expert implementation of service and proper condition of
applied materials. Any subsequent responsibility, as e.g. for compensation of missing
sales or for the loss of data and programs, is hereby denied.
page 9/70
Lin
User manual
02.02.2001
1.00
HW90195UserMan.doc
Vectron
© Höft & Wessel AG
Subject to amendment, errors excepted
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