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8
Pitney Bowes
Shipping and Weighing Systems
Model
J640 / J641
Pro-Mark Printer
Operator's Handbook
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SV60253 Rev. D 11/96
@1995Pitney Bowes, Inc. All Rights Reserved.
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Table of Contents
Related Manuals for Pitney Bowes J640
Summary of Contents for Pitney Bowes J640
- Page 1 Pitney Bowes Shipping and Weighing Systems Model J640 / J641 Pro-Mark Printer Operator's Handbook ," T...~~"7"" ;-:-T;.~~.,..-r , .' ""!""'_.. ._~ ~~-;-~ , -- "T" -~-:,.--'.-' :-~-.,,;.~.-;..' ~,.:-:o;;-,:,"-,.,,,,, M:~.,~:"!","._'."- ~~':~:-.~- :-r:~"'~~.'~"-~'~ ':': SV60253 Rev. D 11/96 @1995Pitney Bowes, Inc. All Rights Reserved.
- Page 2 Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Pitney Bowes reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Pitney Bowes has made every effort...
- Page 3 Preface This manual contains information about the printer’s features and functions general operation procedures for maintenance and troubleshooting. You can also obtain an optional programmer’s manual (Pitney Bowes form number SV60255).
- Page 4 Transmission of data from the host to your printer. Data stream that contains the specific label design for printing data. Pitney Bowes device that the printer is connected to. Data stream that contains the actual data printed on a label.
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Page 5: Table Of Contents
Table of Contents Installation ......... . . 1–1 Power Supply . - Page 6 J640 Operator’s Handbook Troubleshooting ........5–1 LED Indicator .
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Page 7: Installation
Chapter 1. This printer is a tabletop, online-only unit used to print labels. A Pitney Bowes service representative should have installed the printer for you, but the following information is provided for reference. Power Supply –––––––––––––––––––––––––––––––––––––––––––––– The printer is shipped with an internal power supply that is universal for all input power sources. -
Page 8: Connecting The Power Cord
J640 Operator’s Handbook Connecting the Power Cord –––––––––––––––––––––––––––––––––– Before you plug or unplug the power cord, turn the printer off. To connect the power cord: 1. Turn the printer off. 2. Turn the printer as shown. 3. Insert the power cord into the socket as shown below. -
Page 9: Connecting The Communications Cable
Connecting the Communications Cable –––––––––––––––––––––––– Before receiving data, you must connect the communications cable to the host and to the printer. Connect the communications cable to your communications port as shown below. Communications Port Chapter 1. Installation Communications Cable... -
Page 10: Communication Values
J640 Operator’s Handbook Communication Values ––––––––––––––––––––––––––––––––––––– In order for your printer to communicate with your host, you must make sure the communication values are set to the same values. Here are the default values with which the printer is shipped: These are not field-changeable in the printer. -
Page 11: Loading Ribbon And Supplies
Chapter 2. Loading Ribbon and Supplies Before loading ribbon or labels, you must open the printer: 1. Insert your fingers into the depression beneath the face plate and pull up. Face Plate... - Page 12 J640 Operator’s Handbook 2. Pull the label guide forward and down as shown. Label Guide Front View 3. Push the printhead assembly toward the rear of the printer until it opens completely. Supply Holder Ribbon Cassette Rear View Printhead Assembly...
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Page 13: Loading Ribbon
4. To close the printer, push the printhead assembly toward the front of printer, close the label guide and latch the face plate into place. Loading Ribbon––––––––––––––––––––––––––––––––––––––––––––– To load the ribbon cassette into the printer: 1. Open the printer and remove the ribbon cassette. -
Page 14: Reloading A Ribbon Cassette
J640 Operator’s Handbook Reloading a Ribbon Cassette ––––––––––––––––––––––––––––––––– To reload your ribbon, remove the ribbon cassette from the printer and follow these steps: 1. Locate the end of the cassette with the two latches. Locate the International Symbols for opening and closing. - Page 15 DO NOT wrinkle or crush the ribbon. 5. With the teeth end of the take-up reel facing down, place the ribbon roll on the spool with the foam washer (on the half of the cassette with the latches). Take-up Reel Teeth End of Take-up Reel Latch...
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Page 16: Specifications
11. If the ribbon does not advance, or if it is hard to turn the gear, repeat the loading procedure. Loading Supplies ––––––––––––––––––––––––––––––––––––––––––– We recommend you use Pitney Bowes label stock. For label sizes, see Chapter 6, "Specifications and Accessories." You can load your supplies to peel not peel. -
Page 17: Loading For Peel Mode
Loading for Peel Mode Peel mode separates labels from the backing paper. The printer default is on-demand. Before loading labels, make sure the label path is clean. See Chapter 4, "Care and Maintenance." To load your labels: 1. Open the printer. - Page 18 J640 Operator’s Handbook 3. Insert the roll of labels between the supply holders inside the printer. 4. Use the handles on the supply holders to press the supply holders together until they fit snuggly against the supply roll. Peel Lower...
- Page 19 Otherwise, the ribbon can be pulled out along with the labels, causing a jam. Do Not attempt to reload the backing paper into the printer. The backing paper should continue to dispense from the front of the printer, and be manually removed every few labels.
- Page 20 Trigger The LED slowly alternates flashing amber and green to indicate the printer is out of labels. When this happens, load a new roll of labels and change the ribbon. Always change the ribbon when you change label rolls.
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Page 21: Loading For Non-Peel Mode
Loading for Non-Peel Mode Non-peel mode feeds the labels through the printer without peeling them from the backing paper. Before loading labels, make sure the label path is clean. See Chapter 4, "Care and Maintenance." To load your supplies: 1. Open the printer. - Page 22 J640 Operator’s Handbook 3. Insert the roll of supply between the supply holders inside the printer. 4. Use the handles on the supply holders to press the supply holders together until they fit snuggly against the supply roll. Peel Lower...
- Page 23 5. Feed the label strip through the upper opening in the label guide. Label Guide Rear View 6. Keep light tension on the label strip while lifting the back of the printhead assembly. Front View Chapter 2. Loading Ribbon and Supplies Upper Opening in Label Guide Printhead...
- Page 24 Trigger The LED slowly alternates flashing amber and green to indicate the printer is out of labels. When this happens, load a new roll of labels and change the ribbon. Always change the ribbon when you change label rolls.
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Page 25: Printing
2. The host sends print data to the printer. 3. After the data packet is downloaded, the LED rapidly blinks green (1/4 sec) to indicate the printer is ready to print. The first label in a batch prints about three seconds after the printer receives the data stream. -
Page 26: Canceling A Print Job
LED changes to the appropriate color for the mode desired. Once changed, the operator must then turn the printer off and on to reload the formats. If the LED is green, it is in the on-demand mode. If it is amber, it is in the continuous... -
Page 27: Using The Tear Bar
DO NOT use the tear bar to remove labels printed on die-cut supply. To remove a printed label strip, start at one edge of the strip and pull it up and toward the top of the printer until it tears against the tear bar as shown. Tear Bar... -
Page 28: Interrupting A Print Job
The batch is canceled and the data is lost. To resume printing, you must download the batch data again. You cannot cancel a print job when there is an error in the printer until you press the trigger to acknowledge the error. Trigger... -
Page 29: Care And Maintenance
Chapter 4. DO NOT use sharp objects to clean the printer. This may damage the printer and void your warranty. This chapter tells you how to: clear label jams clean the printhead, peel blade, tear bar, and platen roller. Care and Maintenance... -
Page 30: Clearing Label Jams
J640 Operator’s Handbook Clearing Label Jams––––––––––––––––––––––––––––––––––––––––– When you are printing and a jam occurs, the LED flashes amber and green. To clear a label jam: 1. Turn the printer off and open the printer. 2. Remove the label roll. 3. Remove the jammed labels and reload the label roll. -
Page 31: Cleaning
You may need to clean the printhead, platen roller, peel bar, pinch rollers, peel blade and tear bar: after 8 rolls of supplies daily if your printer is in an excessively dirty, hot, or humid environment when you see voids in the print. - Page 32 J640 Operator’s Handbook 3. In a holder mounted on the back side of the printer, there should be a cleaning pen. Using this cleaning pen or a cotton swab moistened with alcohol, rub back and forth across the printhead, platen roller, peel bar, pinch rollers, and peel blade to remove any build up.
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Page 33: Led Indicator
Chapter 5. The printer uses a combination of lights to display a variety of printer states. See the "Problems and Solutions" section for those requiring further actions. LED Indicator –––––––––––––––––––––––––––––––––––––––––––––– This table explains the meanings of various LED states. Use the color of the LED and whether it is solid, blinking slowly, or blinking rapidly to determine the meaning of the indicator. -
Page 34: Problems And Solutions
J640 Operator’s Handbook Problems and Solutions ––––––––––––––––––––––––––––––––––––– This section helps you correct some problems that may occur. If you cannot fix a problem, please contact Service. Problem Prints blank labels. Printed supply has voids or is too light. Printer does not start. - Page 35 Problem Solution Label Jam. Remove jammed labels. Clean the printer. No LED. Make sure the power is on. Make sure the power supply is connected to the printer and plugged into a live outlet. Chapter 5. Troubleshooting...
- Page 36 J640 Operator’s Handbook...
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Page 37: Specifications And Accessories
Calling for Service and Supplies––––––––––––––––––––––––––––––– For Service, call 1-800-537-2488 For Supplies, call 1-800-243-7824 Pitney Bowes Supply Numbers Description 665-7 = 2" x 1.5" Die Cut Label 665-1 = 4" x 3" Die Cut Label 665-9 = 2" x 4" Die Cut Label 665-5 = 2"... - Page 38 J640 Operator’s Handbook...
- Page 40 Printed in U.S.A.
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