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OPERATOR MANUAL
STROMAX Z200
PITNEY 100
Shipping & Mailing
FRAMA 300
Printing
AddressRight® 100
Address Printer
User Guide
US English Edition
SV63323 Rev. D
June 04, 2020

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Summary of Contents for Pitney Bowes STROMAX Z200

  • Page 1 OPERATOR MANUAL STROMAX Z200 PITNEY 100 Shipping & Mailing FRAMA 300 Printing AddressRight® 100 Address Printer User Guide US English Edition SV63323 Rev. D June 04, 2020...
  • Page 2 Except as provided in writing, duly signed by an officer of Pitney Bowes, no license either express or implied, under any Pitney Bowes or third party’s patent, copyright or other intellectual property rights is...
  • Page 3: Table Of Contents

    Checking Ink Status 5 - Specifications Estimating Ink Usage Selecting the Ink Type Printer Specifications Selecting the Language 6 - Contacting Pitney Bowes 3 - Menus and Options Contacting Pitney Bowes Quick Menu Main Menu Info Menu 7 - Safety...
  • Page 4 Safety Information Pitney Bowes User Guide June 2020...
  • Page 5: Getting Started

    1 - Getting Started In this section Front View Rear View Control Panel Power Button Using the Touchscreen Entering the Network Settings Connecting the Printer to a Wi-Fi Network...
  • Page 6: Front View

    5. Rear Media Support: Holds longer media in position 6. Rear Media Guide: Holds media against front plate 7. Media Side Guides: Help guide media to printheads 8. Top Cover: Encloses printheads 9. Printhead Assembly: Holds 4 inkjet printheads and ink cartridges Pitney Bowes User Guide June 2020...
  • Page 7: Rear View

    4. Ethernet Port: Connect Ethernet cable for network access 5. Wi-Fi Port: Connect Wi-Fi antenna (included) to monitor or operate printer wirelessly through your network 6. Main Power Switch: Turns the printer on and off Pitney Bowes User Guide June 2020...
  • Page 8: Control Panel

    3. Transport On/Off button: Turns the transport motor on and off. Press to turn the transport off. Also used to temporarily run the transport to clear media from under the printheads. Pitney Bowes User Guide June 2020...
  • Page 9: Power Button

    USB Disconnect: Disconnects or reconnects the printer communication with the USB port Sleep Now: Puts the printer into sleep mode. Wakes when the touchscreen is touched or a job is sent to the printer through the USB or network. Pitney Bowes User Guide June 2020...
  • Page 10: Using The Touchscreen

    Using the Touchscreen Keyboards Use the touchscreen keyboards when entering or editing information in entry boxes. The appropriate keyboard opens when you tap on an input box or tap within a data entry box on the touchscreen. Pitney Bowes User Guide June 2020...
  • Page 11 Tap the Up Arrow to toggle between upper and lower case letters. Tap SP (space bar) to type a space. Tap 123 to open the numeric keyboard. Tap #+= on the numeric screen to open the symbols keyboard. Pitney Bowes User Guide June 2020...
  • Page 12: Entering The Network Settings

    1. Connect the Wi-Fi antenna (included) to the printer's Wi-Fi port. 2. Tap Network on the Tools screen to open the Network Settings screen. 3. Tap WI-FI. 4. Select the desired network from the Wi-Fi Networks list . Pitney Bowes User Guide June 2020...
  • Page 13 6. The screen will show if you are connected to the network. If the connection fails, try again. Verify that you are connecting to the correct network and using the correct ID and password. 7. Tap Disconnect to end the connection. Pitney Bowes User Guide June 2020...
  • Page 14: Operating The Printer

    2 - Operating the Printer In this section Adjusting the Horizontal Alignment Adjusting the Vertical Alignment Adjusting the Print Job Properties Checking Ink Status Estimating Ink Usage Selecting the Ink Type Selecting the Language...
  • Page 15: Adjusting The Horizontal Alignment

    Adjusting the Vertical Alignment Vertical alignment disables the top nozzles in individual printheads to remove any overlap to fine tune vertical positioning of the printout. To adjust the vertical alignment: Pitney Bowes User Guide June 2020...
  • Page 16: Adjusting The Print Job Properties

    Use the properties to control and customize the printer’s output. To access these options, in your data management software, select File > Print To print the job, click Print. Pitney Bowes User Guide June 2020...
  • Page 17 Operating the Printer To use special features built into the printer driver, click Preferences orPrinter Properties to open the Document Properties window. Pitney Bowes User Guide June 2020...
  • Page 18 180 degrees from the normal direction. This occurs when due to layout or method of binding, media must be fed in reverse direction. To invert printing (reverse the printing direction 180 degrees): Pitney Bowes User Guide June 2020...
  • Page 19: Advanced Options

    From the Paper Size menu, select the size of media to be used. Printer Features In Printer Features you can set the resolution of the printer, printer speed, and language the printer operates in, and add a delay to the feed to provide separation between pieces. Pitney Bowes User Guide June 2020...
  • Page 20 AddressRight 100 Resolution Speeds Available 600 x 150 DPI Low, Medium, Medium High, High 600 x 200 DPI Low, Medium and Medium High 600 x 300 DPI Low and Medium 600 x 600 DPI Low Pitney Bowes User Guide June 2020...
  • Page 21 To move the printhead toward the lead edge of the layout, use the down arrow. To move the printhead away from the lead edge of the layout, use the up arrow. When the printer is turned off, any changes made here return to the original settings. Pitney Bowes User Guide June 2020...
  • Page 22: Checking Ink Status

    Checking Ink Status Ink Status shows the percentage of ink remaining in each ink cartridge and the estimated number of prints remaining at a selected resolution. The estimation is based on the last page printed. Pitney Bowes User Guide June 2020...
  • Page 23: Estimating Ink Usage

    ?????? Indicates an ink cartridge not programmed for this printer. To select the resolution, tap the desired resolution on the right side of the screen. Important: Only Pitney Bowes brand ink cartridges will work in your AddressRight printer. Improving the performance of a single ink cartridge (boosting the voltage) To change the voltage of a single ink cartridge (vs.
  • Page 24 4. Send a sample job of up to 49 pages to the printer. Generally, the higher the number of pages sent, the more accurate the estimate. 5. Estimated Ink Cost displays the estimated ink cost for the entire planned print job. Pitney Bowes User Guide June 2020...
  • Page 25: Selecting The Ink Type

    4. To change the name of the ink cartridge: a. Tap the Edit (paper/pencil) icon next to the cartridge. The Edit Ink Type screen opens. b. Tap in the Title field and enter the desired name. Pitney Bowes User Guide June 2020...
  • Page 26: Selecting The Language

    Caution: Boosting the voltage above the maximum shown will damage the ink cartridge, cartridge holder and printer. Selecting the Language The Select Language menu sets the language that the printer touchscreen displays. To change the language: Pitney Bowes User Guide June 2020...
  • Page 27 Operating the Printer 1. Tap Printer Setup on the Main Menu. 2. Tap Language. 3. Tap the desired language. Pitney Bowes User Guide June 2020...
  • Page 28: Menus And Options

    3 - Menus and Options In this section Quick Menu Main Menu Info Menu Print Data Menu Print Image Screen Printer Preferences Menu Printer Setup Menu Tools Menu Time Server (Date and Time) Wireless Status...
  • Page 29: Quick Menu

    Nozzle Alive, Tray Break, Continuous Batch Counter, Feeder Delay, and Invert Printing. Ink Status: Shows the percentage of ink remaining in each ink cartridge and the estimated number of prints remaining at the selected resolution. Pitney Bowes User Guide June 2020...
  • Page 30: Main Menu

    Information: Displays information about the printer Related topics Print Image Screen on page 33 Printer Setup Menu on page 37 Tools Menu on page 38 Print Data Menu on page 32 Info Menu on the next page Pitney Bowes User Guide June 2020...
  • Page 31: Info Menu

    Jobs: Total number of jobs run during the printer lifetime Session: Total number of jobs run on the printer since it was last turned off Port(s) in Use: Displays which printer ports are being used Pitney Bowes User Guide June 2020...
  • Page 32: Print Data Menu

    Cancel: Cancels a running or paused print job Pause/Print: Prints a job, pauses a running job, or restarts a paused job. You can also perform these functions using the Feeder ON/OFF button on the Control Panel. Pitney Bowes User Guide June 2020...
  • Page 33: Print Image Screen

    Import: Select Import to prepare the printer to accept a single mail piece template that can be used to merge with a future print job. The image must be saved at 600 DPI resolution. Pitney Bowes User Guide June 2020...
  • Page 34 The new job must match the page size and layout of the merged image. To merge with a database, the image must be saved at 600 dpi. Print: Press Print to start printing the job. Pitney Bowes User Guide June 2020...
  • Page 35: Printer Preferences Menu

    Frequency menu: Sets the spitting frequency: 1x, 2x, 4x (default), or 8x. The 600 dpi Test spits through all the nozzles at once. This may be used to find a problem with the printhead nozzles, or to clear the printhead after sitting idle for a long period of time. Pitney Bowes User Guide June 2020...
  • Page 36 Unchecked: Batch Counter resets before each job Checked: Batch Counter does not reset before each job Feeder Delay: Used to lengthen the time between pieces being fed. Used for jobs that require longer drying time before they are stacked. Pitney Bowes User Guide June 2020...
  • Page 37: Printer Setup Menu

    To access the Printer Setup screen, tap Printer Setup on the Main Menu. Ink Type: Opens the Ink Type menu to display the ink types loaded in the ink cartridge holders. Only authorized ink cartridges will display. Select an ink type to edit the options. Pitney Bowes User Guide June 2020...
  • Page 38: Tools Menu

    Ink Status: Displays the percentage of ink left in the ink cartridges and the estimated number of prints remaining for each cartridge at a selected resolution, based on the last page printed Pitney Bowes User Guide June 2020...
  • Page 39: Time Server (Date And Time)

    Entering the Network Settings on page 12 Calibrating the Touchscreen on page 42 Time Server (Date and Time) The Time Server option on the Network Settings screen displays the IP address and network name of the Time Server being used. Pitney Bowes User Guide June 2020...
  • Page 40: Wireless Status

    Menus and Options Wireless Status The Wireless Status option on the Network Settings screen displays information about the wireless network connection. Pitney Bowes User Guide June 2020...
  • Page 41: Maintenance

    4 - Maintenance In this section Calibrating the Touchscreen Cleaning the Printer Cleaning the Printhead Inkjet Cartridges Printer Jams Purging the Nozzles Replacing the Inkjet Cartridges Replacing the Metering Segments (Sheet Separators) 49 Restoring Factory Defaults Running Diagnostics...
  • Page 42: Calibrating The Touchscreen

    The printer must be cleaned regularly of accumulated paper dust and ink. Depending on the types of media run, paper dust may accumulate within the printer and on the transport. Before cleaning the printer, unplug it from the power receptacle. Pitney Bowes User Guide June 2020...
  • Page 43: Feed Rollers And Forwarding Rollers

    2. Use canned or compressed air into the media sensor port [A] and under the media sensor reflector [B] to remove dust and debris. Note: If necessary, wipe the reflector surface (under the mounting plate) with a clean, lint-free cloth. Pitney Bowes User Guide June 2020...
  • Page 44: Cleaning The Touchscreen

    Dry or contain chemical additives (Distilled is best but tap water works) Wipe slowly across the long axis with the printhead facing down (as shown). DO NOT apply excessive force, as this could scratch the nozzle area. Pitney Bowes User Guide June 2020...
  • Page 45: Inkjet Cartridges

    200,000 addresses Note: These figures can vary depending on font selected. Important: Only Pitney Bowes brand ink cartridges will work in your AddressRight printer. Caution: Never shake, drop or hit cartridges against the palm of your hand or any other hard surface. Shaking the print cartridge does not mix ink and hitting cartridges against a hard surface does not clear nozzles.
  • Page 46 Disposal Cartridges may be disposed of in a normal manner. In case of an ink spill, use soap and water to clean up any problem areas. Abrasive soap usually removes ink off of hands. Pitney Bowes User Guide June 2020...
  • Page 47: Printer Jams

    White streaks appear in printed text or graphic. To improve print quality, these ink plugs need to be forced out or purged. A purge print routine is built into the printer to clear the nozzles. To purge the nozzles: Pitney Bowes User Guide June 2020...
  • Page 48: Replacing The Inkjet Cartridges

    2. Remove the new cartridge from packaging. Take care not to touch the copper contacts, metal plate, or gold printhead. Remove the protective tape from the printhead. 3. With the cartridge’s printhead pointing down, slide the cartridge into the holder. Push down and toward the contacts in the holder. Pitney Bowes User Guide June 2020...
  • Page 49: Replacing The Metering Segments (Sheet Separators)

    Metering Segments (sheet separators) ensure separation of pieces as they are fed. They wear and must be replaced periodically. If you experience double sheet feeding and cannot adjust the separators to prevent it, replace them. You can order sheet separators at pitneybowes.com, supply item number 90-103-09s. Pitney Bowes User Guide June 2020...
  • Page 50: Restoring Factory Defaults

    Restoring Factory Defaults The Factory Default menu restores all operator-initiated adjustments and settings to the factory settings. Running Diagnostics Diagnostics runs tests on the printer components and systems listed on the screen at variable speed. Pitney Bowes User Guide June 2020...
  • Page 51 6. Check or uncheck the Conveyor box to turn the conveyor relay on and off. (Listen for the relay clicking.) 7. Check or uncheck the Feeder box to turn the feeder relay on and off. (Listen for the relay clicking.) Pitney Bowes User Guide June 2020...

This manual is also suitable for:

Pitney 100Frama 300

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