Subscribe to Our Youtube Channel
Related Manuals for ZyXEL Communications PoE12-3PD
Summary of Contents for ZyXEL Communications PoE12-3PD
- Page 1 User’s Guide PoE12-3PD 802.3bt Outdoor PoE Extender Version 1.00 Ed 2, 06/2024 LAN IP Address https://192.168.1.1 User Name admin Password 1234 Copyright © 2024 Zyxel and/or its affiliates. All Rights Reserved.
-
Page 2: Related Documentation
Every effort has been made to ensure that the information in this manual is accurate. Note: The version number on the cover page refers to the PoE12-3PD’s latest firmware Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the PoE12-3PD. -
Page 3: Document Conventions
Log means you first click Maintenance in the navigation panel, then the Log tab to get to that screen. Icons Used in Figures Figures in this user guide may use the following generic icons. The PoE12-3PD icon is not an exact representation of your device. -
Page 4: Table Of Contents
Contents Overview Contents Overview User’s Guide ............................7 Introduction ............................. 8 Hardware .............................. 20 Technical Reference ........................28 Web Configurator ..........................29 Dashboard ............................31 Maintenance ............................38 Troubleshooting ............................ 43 PoE12-3PD User’s Guide... - Page 5 1.4.2 Nebula Mobile App ......................15 1.5 ZON Utility ............................15 1.5.1 Requirements ......................... 15 1.5.2 Run the ZON Utility ......................... 16 1.6 Good Habits for Managing the PoE12-3PD ................. 19 Chapter 2 Hardware ............................20 2.1 Port Connections ..........................20 2.2 Grounding and Surge Protection ....................
- Page 6 5.6.2 Reboot Screen ........................42 Chapter 6 Troubleshooting..........................43 6.1 Power, Hardware Connections, and LEDs ................... 43 6.2 Improper Network Cabling and Topology .................. 44 Appendix A Customer Support ....................... 45 Appendix B Legal Information ......................50 Index ..............................55 PoE12-3PD User’s Guide...
-
Page 7: User's Guide
User’s Guide... -
Page 8: Introduction
PoE12-3PD is powered by a PoE switch or PoE injector through the UPLINK port over an Ethernet cable. The PoE12-3PD transmits PoE power and data to PDs that are not within reach of a power outlet through port 1-3 and can be up to 100 meters from the PoE switch. -
Page 9: Features
The PoE12-3PD provides a source of power through its Ethernet ports. Each device that receives power through an Ethernet port is a Powered Device (PD). The PoE12-3PD can adjust the power supplied to each PD according to the PoE standard the PD supports. -
Page 10: How To Manage Your Poe12-3Pd
You can use the following way to manage your PoE12-3PD. • Nebula Control Center Web Portal: Use the NCC web portal to monitor your PoE12-3PD. You can register your PoE12-3PD to a site and organization using the NCC web portal. See Section 19.4.1 on... - Page 11 Nebula Mobile app on your smartphone. For advanced configurations, use the PoE12-3PD Web Configurator. See the NCC User’s Guide for how to monitor the PoE12-3PD using Nebula. PoE12-3PD User’s Guide...
-
Page 12: Ncc Web Portal
Configurator https://192.168.1.1 19.4.1 NCC Web Portal To have NCC monitor the PoE12-3PD, you must first register it at the Nebula web portal at https:// nebula.zyxel.com, and ensure that Nebula Discovery is enabled in Dashboard in the PoE12-3PD Web Configurator. - Page 13 Click Next to continue. Enter your PoE12-3PD MAC address and serial number. Enter a descriptive name for your PoE12-3PD. Click the +Add button to register and add the PoE12-3PD to the site. You can register multiple PoE12-3PD at a time.
-
Page 14: Nebula Mobile App
Note: Your default web configurator login password will be changed when you register your PoE12-3PD at NCC. Make sure to check the changed password and change it to your preferred one before logging in the web configurator. The password must be at least 4 characters long, including one letter and one number. -
Page 15: Zon Utility
Chapter 19 Introduction Select a site and scan the PoE12-3PD QR code or manually enter the information to add it to the site. You can find the QR code: • On the device label • On the box • In the Web Configurator at Dashboard Section 20.5 on page 12... -
Page 16: Run The Zon Utility
Select a network adapter to which your supported devices are connected. Figure 15 Network Adapter Click the Go button for the ZON Utility to discover all supported devices in your network. Figure 16 Discovery The ZON Utility screen shows the devices discovered. Figure 17 ZON Utility Screen PoE12-3PD User’s Guide... - Page 17 If the feature is enabled, the selected device will try to connect to the NCC. If the selected device has successfully connected to the NCC and is registered on the NCC, it will change to the Nebula cloud mode. PoE12-3PD User’s Guide...
- Page 18 Status This field displays whether changes to the discovered device have been done successfully. As the PoE12-3PD does not support IP Configuration, Renew IP address and Flash Locator LED, this field displays “Update failed”, “Not support Renew IP address” and “Not support Flash Locator LED” respectively.
-
Page 19: Good Habits For Managing The Poe12-3Pd
Figure 19 ZON Utility Screen 19.6 Good Habits for Managing the PoE12-3PD Do the following things regularly to make the PoE12-3PD more secure and to manage the PoE12-3PD more effectively. • Change the password. Use a password that is not easy to guess and that consists of different types of characters, such as numbers and letters. -
Page 20: Hardware
Section 19.4 on page 3 for more information. This chapter describes the ports of the PoE12-3PD and shows you how to make the hardware connections. See the Quick Start Guide for how to do the hardware installation, mounting, and Internet setup. -
Page 21: Grounding And Surge Protection
Connect the port to a PoE switch or PoE injector with power source. 20.2 Grounding and Surge Protection The PoE12-3PD is an outdoor device with built-in surge protection. However, it must be properly grounded. Grounding is a safety measure to direct excess electric charge to the ground. It prevents damage to the PoE12-3PD, and protects you from electrocution. -
Page 22: Surge Protection
This device must be grounded. Do this before you make other connections. 20.2.2 Surge Protection For the PoE switch/PoE injector or PDs that connected to the PoE12-3PD that lack surge protection, it is recommended to add a surge protector between the PoE12-3PD and the device that needs protection. -
Page 23: Power Connection
Slide the cover back onto the PoE12-3PD until it clicks into place. 20.4 Mounting The following figure shows the back of the PoE12-3PD. See the Quick Start Guide for how to do the wall and pole mounting. PoE12-3PD User’s Guide... -
Page 24: Leds
Figure 18 PoE12-3PD Back 20.5 LEDs The LED Indicators show the current status of the PoE12-3PD. After powering the PoE12-3PD on, see the LEDs to ensure the PoE12-3PD is working properly or diagnose any issues. The PoE MAX LED shows the remaining PoE power available for the Powered Devices (PDs) connected to ports 1, 2 and 3. - Page 25 STANDALONE COLOR STATUS CLOUD MODE (NCC DISCOVERY DISABLED) PWR/SYS Green The PoE12-3PD is ready to use. Blinking The PoE12-3PD is connected to the NCC but has not been registered with it. Yellow - Green Fast Blinking The PoE12-3PD is booting.
-
Page 26: Reset Button
1234. Make sure the power LED is on (not blinking). Use a pin to press the Reset button for longer than 5 seconds to set the PoE12-3PD back to its factory- default configurations. - Page 27 Chapter 20 Hardware Figure 20 Reset Button of the PoE12-3PD PoE12-3PD User’s Guide...
-
Page 28: Technical Reference
Technical Reference... -
Page 29: Web Configurator
PoE12-3PD through a wired connection. See the Quick Start Guide. Enter the PoE12-3PD’s DHCP-assigned IP address or https://192.168.1.1 in the browser. If your PoE12-3PD is in cloud mode, check the NCC’s Site-wide > Devices > Accessories screen for the PoE12-3PD’s LAN IP address. - Page 30 NCC's Site-wide > Configure > Site settings screen for the PoE12-3PD's current password. The following screen displays if you log into the PoE12-3PD for the first time. Enter a new password using the keyboard characters (except [ ? ], [ | ], [ ' ], [ " ], [ , ] or [ space ]). The password must be 4 to 63 characters long.
-
Page 31: Dashboard
H A P T E R Dashboard 22.1 Dashboard The Dashboard screen displays when you log into the PoE12-3PD or click the icon at the top left of the Web Configurator. The Dashboard screen displays general device information, port status, system information, and NCC status. - Page 32 This field displays the IP address of the connected device MAC Address This field displays the MAC address of the connected device. Device Registration Scan the QR code to go to the Nebula Mobile app and register your PoE12-3PD with NCC. PoE12-3PD User’s Guide...
-
Page 33: Edit Dashboard
Gray - The PoE12-3PD is not registered on NCC. Nebula Discovery Slide the switch to the right to enable NCC discovery on the PoE12-3PD. The PoE12-3PD will connect to NCC and change to the NCC management mode if it: •... - Page 34 VLAN ID Enter a VLAN ID between 1 and 4090 for your PoE12-3PD to join. The default VLAN ID is 1. Your PC needs to be in the same VLAN group as the PoE12-3PD in order to access the Web Configurator.
-
Page 35: Date/Time
Sync Now Click this button to have the PoE12-3PD get the time and date from a time server (see the Time Server Address field). This also saves your changes (except the daylight saving settings). Manual Select this to enter or select the time and date manually. -
Page 36: Pre-Defined Ntp Time Servers List
Table 70 Default Time Servers time.windows.com time.apple.com time.cloudflare.com The PoE12-3PD continues to use the pre-defined list of NTP time servers if you do not specify a time server or it cannot synchronize with the time server you specified. PoE12-3PD User’s Guide... -
Page 37: Device Setting
Cancel Click this to reset the fields to the previous configuration. Apply Click this to save your changes to the PoE12-3PD. 22.2.4 Port Settings To access this screen, click the Edit icon under the Port Settings and Neighbor section. Figure 20 Dashboard > Edit Port Settings and Neighbor The following table describes the labels in this screen. -
Page 38: Maintenance
The service you may use to access the PoE12-3PD is here. • FTP - Transfer files to and from the PoE12-3PD over a network using the FTP protocol. ZON Utility uses FTP to upgrade firmware. If you disable FTP, you won’t be able to upgrade the firmware through the ZON Utility. -
Page 39: Change Password
Firmware Upgrade Through NCC In cloud mode, NCC will first check if the firmware on the PoE12-3PD needs to be upgraded. If it does, the PoE12-3PD will upgrade the firmware immediately. If the firmware does not need to be upgraded, but there is newer firmware available for the PoE12-3PD, then it will be upgraded according to the firmware upgrade schedule for the PoE12-3PD on the NCC. -
Page 40: Log
After a successful upgrade, the system will reboot, and you will need to log into the PoE12- 3PD again. 23.5 Log Use the Log screen to view the log messages of the PoE12-3PD. Click Maintenance > Log to display the following screen. Note: When a log reaches the maximum number of log messages, new log messages automatically overwrite existing log messages, starting with the oldest existing log message first. -
Page 41: Reboot
This field displays the IP address of the destination of the incoming packet when the log message was generated. Note This field displays any additional information about the log message. 23.6 Reboot Use this screen to restart the PoE12-3PD. PoE12-3PD User’s Guide... -
Page 42: What You Need To Know
Click Reboot to restart the PoE12-3PD immediately. Figure 20 Maintenance > Reboot After the PoE12-3PD reboots, wait a few minutes until the login screen appears. If the login screen does not appear, type the IP address of the PoE12-3PD in your Web browser. -
Page 43: Troubleshooting
Disconnect and re-connect the power adapter or cord to the PoE12-3PD. If the problem continues, contact the vendor. The Link LED does not light up when a device is connected. • Verify that the attached device(s) is turned on and properly connected to your PoE12-3PD. PoE12-3PD User’s Guide... -
Page 44: Improper Network Cabling And Topology
• Ensure to connect the PD to port 1, 2 or 3 of your PoE12-3PD. • Check your PoE12-3PD’s PoE MAX LED. If it blinks quickly in yellow or is off, the remaining power budget of the PoE12-3PD is relatively low, and the connected PDs might not have enough power to function properly. -
Page 45: Appendix A Customer Support
• Date that you received your device. • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications (Taiwan) Co., Ltd. • https://www.zyxel.com Asia China • Zyxel Communications Corporation–China Office •... - Page 46 • https://www.zyxel.com/global/en Philippines • Zyxel Communications Corp. • https://www.zyxel.com/global/en Singapore • Zyxel Communications Corp. • https://www.zyxel.com/global/en Taiwan • Zyxel Communications (Taiwan) Co., Ltd. • https://www.zyxel.com/tw/zh Thailand • Zyxel Thailand Co., Ltd. • https://www.zyxel.com/th/th Vietnam • Zyxel Communications Corporation–Vietnam Office • https://www.zyxel.com/vn/vi...
- Page 47 Appendix A Customer Support • https://www.zyxel.com/bg/bg Czech Republic • Zyxel Communications Czech s.r.o. • https://www.zyxel.com/cz/cs Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da Finland • Zyxel Communications • https://www.zyxel.com/fi/fi France • Zyxel France • https://www.zyxel.com/fr/fr Germany • Zyxel Deutschland GmbH. • https://www.zyxel.com/de/de Hungary •...
- Page 48 • Zyxel Communications A/S • https://www.zyxel.com/se/sv Switzerland • Studerus AG • https://www.zyxel.com/ch/de-ch • https://www.zyxel.com/fr/fr Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en-gb Ukraine • Zyxel Ukraine • https://www.zyxel.com/ua/uk-ua South America Argentina • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Brazil •...
- Page 49 • https://www.zyxel.com/co/es-co Ecuador • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co South America • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Middle East Israel • Zyxel Communications Corp. • https://il.zyxel.com North America • Zyxel Communications, Inc. – North America Headquarters • https://www.zyxel.com/us/en-us PoE12-3PD User’s Guide...
-
Page 50: Appendix B Legal Information
This publication is subject to change without notice. Regulatory Notice and Statement United States of America The following information applies if you use the product within USA area. US Importer: Zyxel Communications, Inc, 1130 North Miller Street Anaheim, CA92806-2001, https://www.zyxel.com/us/en/ Federal Communications Commission (FCC) EMC Statement •... - Page 51 Do not put the device in a place that is humid, dusty or has extreme temperatures as these conditions may harm your device. • Please refer to the device back label, datasheet, box specifications or catalog information for the power rating of the device and operating temperature. PoE12-3PD User’s Guide...
-
Page 52: Important Safety Instructions
Important Safety Instructions Warning! Energy Hazard. Remove all metal jewelry, watches, and so on from your hands and wrists before serving the PoE12-3PD. Caution! The RJ-45 jacks are not used for telephone line connection. Hazardous Moving Parts. Keep body parts away from fan blades. - Page 53 A wiring terminal intended for connection of a Protective Earthing Conductor. Class II equipment: The method of protection against electric shock in the case of class II equipment is either double insulation or reinforced insulation. Viewing Certifications Go to http://www.zyxel.com to view this product’s documentation and certifications. PoE12-3PD User’s Guide...
-
Page 54: Zyxel Limited Warranty
Register your product online at www.zyxel.com to receive email notices of firmware upgrades and related information. Trademarks The trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners. PoE12-3PD User’s Guide... -
Page 55: Index
Innovation, Science and Economic Development Canada ICES statement Internet browser pop-up window supported IP address EMC statement Environment Statement Java permissions JavaScript Faulty cables FCC interference statement feature comparison features PoE Extender firmware version PoE MAX front panel link status login PoE12-3PD User’s Guide... - Page 56 (default) trademarks PoE standard Troubleshooting PoE standards table Improper Network Cabling and Topology PoE type twisted pairs port used voltage range power port power per port maximum Powered Device (PD) unregister Switch product registration voltage range PoE12-3PD User’s Guide...
- Page 57 Index port warranty note Web Configurator overview ZON Utility PoE12-3PD User’s Guide...
Need help?
Do you have a question about the PoE12-3PD and is the answer not in the manual?
Questions and answers