Canon Selphy CP1300 User Manual page 69

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Cannot print from a camera
Confirm that your camera supports PictBridge
When printing via USB, confirm that SELPHY is connected directly to the camera with
the USB cable
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Confirm that your camera batteries have enough charge left. If the batteries are
depleted, replace them with fully charged or new ones.
Remove any memory cards or USB flash drives from SELPHY.
Cannot print from a computer
Confirm that you have installed the printer driver correctly
Remove any inserted memory cards or USB flash drives.
When printing via Wi-Fi, confirm that both SELPHY and the computer are correctly
connected to the access point
When printing via USB, confirm that SELPHY is connected directly to the computer
with the USB cable
computer via a USB hub.
Windows: Confirm that the printer is not offline. If so, right-click the printer icon and
bring the printer online.
Mac OS: Confirm that you have added SELPHY to the Printer List
is not listed, add SELPHY to the computer as follows.
1. From [System Preferences], open either [Printers & Scanners] or [Print & Scan].
2. Click [+] below the list.
3. Select "Canon SELPHY CP1300".
Date/file number missing when printing from memory cards or USB
flash drives
Confirm that SELPHY is set up to print the date or file number
grayed-out settings on the [Print settings] screen are not available.
Note that in DPOF printing, date/file number printing is configured on the camera.
Date/file number missing when printing from cameras
Confirm that adding the date/file number is enabled on the camera. Note that under
standard camera settings, the date/file number setting on SELPHY is used.
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