Cannot print from a camera
•
Confirm that your camera supports PictBridge
•
When printing via USB, confirm that SELPHY is connected directly to the camera with
the USB cable
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•
Confirm that your camera batteries have enough charge left. If the batteries are
depleted, replace them with fully charged or new ones.
•
Remove any memory cards or USB flash drives from SELPHY.
Cannot print from a computer
•
Confirm that you have installed the printer driver correctly
•
Remove any inserted memory cards or USB flash drives.
•
When printing via Wi-Fi, confirm that both SELPHY and the computer are correctly
connected to the access point
•
When printing via USB, confirm that SELPHY is connected directly to the computer
with the USB cable
computer via a USB hub.
•
Windows: Confirm that the printer is not offline. If so, right-click the printer icon and
bring the printer online.
•
Mac OS: Confirm that you have added SELPHY to the Printer List
is not listed, add SELPHY to the computer as follows.
1. From [System Preferences], open either [Printers & Scanners] or [Print & Scan].
2. Click [+] below the list.
3. Select "Canon SELPHY CP1300".
Date/file number missing when printing from memory cards or USB
flash drives
•
Confirm that SELPHY is set up to print the date or file number
grayed-out settings on the [Print settings] screen are not available.
Note that in DPOF printing, date/file number printing is configured on the camera.
Date/file number missing when printing from cameras
•
Confirm that adding the date/file number is enabled on the camera. Note that under
standard camera settings, the date/file number setting on SELPHY is used.
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64). The printer may not work correctly if it is connected to a
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43). Note that