Warranty - decorflame MM360-52GCN Manual

WARRANTY

Every electric fireplace heater is tested before it leaves the factory and it is guaranteed
for one year. If the unit should fail to operate correctly within one year from the date of
purchase, please go to our website www.qualitycraft.com and click on customer support.
We will, at our discretion, either repair or replace the unit. It will have to be returned to us
freight prepaid and we will return the repaired or replaced unit to you freight prepaid. The
company's sole obligation is to repair or replace the unit.
warraNty claiM prOcEDUrE
If a claimable defect occurs, please fill out a claim form through our website at
www.qualitycraft.com and click on customer support.
Before you make your claim, please make sure you have:
1. The description of the electric fireplace
2. Proof of sale
3. Details regarding the defect
4. Name and address of the owner
Claims must be filled out in writing and returned within six (6) months of appearance
of defect. Failure to comply with this stipulation will make the warranty null and
void. We reserve the right to a thirty-day (30) delay following receipt of claim in
which to inspect the product. We assume no responsibility for labor costs, removing/
replacing a previously installed product, transportation, or return of a product.
Imported by
quality craft
Laval, Quebec, Canada H7C 0A5
1-800-459-4409
(Monday to Friday, 8:30am to 5:00pm, EST)
www.qualitycraft.com
Made in China
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