SHOWTEC PHANTOM 65 V1 Manual page 26

Phantom 65
Problem Probable cause(s)
One or more No power to the fixture.
fixtures do not
function at all
Primary fuse blown.
Fixtures reset The controller is not connected.
correctly, but all
3-pin XLR Out of the controller does
respond erratically not match XLR Out of the first fixture
or not at all to the
on the link (i.e. signal is reversed).
controller.
Poor data quality
Bad data link connection
Fixtures reset
correctly, but some Data link not terminated with 120
Ohm termination plug.
respond erratically
or not at all to the Incorrect addressing of the fixtures.
controller.
One of the fixtures is defective and
disturbs data transmission on the
link.
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed).
Shutter closes The color wheel, gobo wheel or a
suddenly gobo has lost its index position and
the fixture is resetting the effect.
Fixture is too hot.
No light or LEDs cut
LEDs damaged
out intermittently
The power supply settings do not
match local AC voltage and
frequency.
Ordercode: 40070
Remedy
 Check if power is switched on and
cables are plugged in.
 Replace fuse.
 Connect controller.
 Install a phase reversing cable between
the controller and the first fixture on the
link.
 Check data quality. If much lower than
100 percent, the problem may be a
bad data link connection, poor quality
or broken cables, missing termination
plug, or a defective fixture disturbing
the link.
 Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables.
 Insert termination plug in output jack of
the last fixture on the link.
 Check address setting.
 Bypass one fixture at a time until normal
operation is regained: unplug both
connectors and connect them directly
together.
 Have the defective fixture serviced by a
qualified technician.
 Install a phase-reversing cable between
the fixtures or swap pin 2 and 3 in the
fixture, that behaves erratically.
 Contact a technician for servicing the
problem persists.
 Allow fixture to cool.
 Clean fan.
 Make sure air vents are not blocked.
 Turn up the air conditioning.
 Disconnect fixture and return to your
dealer.
 Disconnect fixture. Check settings and
correct if necessary.
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