Change History; Warranty And Support - visual engineering MFR User Manual

Optical/thermal ptz camera
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MFR

Change History

Version
v1.0

Warranty and Support

All Visual Engineering products are supplied as standard with a 12 month 'Return to Base' warranty.
In the event of a suspected product failure, users should contact the Visual Engineering support
team on the telephone number +44 (0) 1206 211842 or please email us at:
support@visualengineering.co.uk
Should the fault persist or if the support team are unable to resolve the fault, it may be necessary
to return the equipment.
Equipment should only be returned using the RMA (Returns Management Authorisation) process.
Users should contact the support team on the above number and request an RMA form and RMA
number.
visualengineering.co.uk
Visual Engineering
Video solutions. Integrated
Date
17/8/2017
Change Summary
Initial Draft
August 2017
Author
RE
Page 3

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