1.TROUBLESHOOTING FOR THE HARDWARE
If paper jams occur frequently
The following are the common causes of paper jams. If the problem persists, check for the following situations.
An unsuitable original is placed on the ADF.
Unavailable paper with the equipment is used.
Paper sizes are not consistent between the size in a tray or the MPT and the size registered in the equipment.
All the jammed paper has not been removed.
There is too much of a gap between the paper and the side or end guide in the tray.
The amount of paper placed in a tray exceeds the limit indicated on the side guide of the tray.
20 Clearing a Paper Jam