Problems And Solutions; Password; Name; Connections - Western Digital MY PASSPORT WIRELESS PRO User Manual

Problems and Solutions

14
P P assword
I forgot the Wi-Fi password of my drive.
Reset the drive to its default settings by powering on the drive, pressing the Power and WPS
buttons at the same time for about 10 seconds until the Power LED blinks white.
Once the drive has powered up completely and the Wi-Fi LED turns blue, you can connect to the
drive's default wireless name of MyPassport and set up the Wi-Fi password.

Name

What is the difference between the Wi-Fi name and the drive name
The Wi-Fi name is also known as the SSID (Service Set Identifier) and is used to connect to the Wi-Fi
network before you access the drive. The Wi-Fi screen allows you to change the Wi-Fi name. (See
"Viewing or Changing the Drive's Advanced Wi-Fi Settings".)
The drive name is the name a DLNA device or other computer uses to access the drive's contents.
This is NOT the same as the Wi-Fi name. You must be connected to the Wi-Fi network before you can
access the drive. The Admin screen enables you to change the drive name. (See "Changing the
Password and Device Name".)

Connections

I disconnected the drive from the WD My Cloud Mobile app. Do I
have to set up the connection to the mobile app next time
No. As long as you set up the connection previously, and your mobile device is wirelessly connected
to the drive, there is no need to set up the device again.
I took my drive out of range and the connection was lost.
If the drive is configured for home or hotspot mode, when you bring the drive back into range, it will
automatically reconnect to the same wireless network. If the drive was configured in direct connection
mode, make sure the Wi-Fi LED is blue and your device can reconnect to it.
I want to share content on my drive with other wireless devices in
my house.
Connect the drive in home network mode to your home Wi-Fi network. Devices already connected to
the drive may automatically connect to your home network (if previously connected to it), or you can
manually connect them. Once all the devices are connected to the Wi-Fi network, the drive acts as a
wireless NAS device.
My Passport Wireless Pro
User Manual
Problems and Solutions
53