Q: What is the Power Delivery (PD) capability of SD4600P?
A: The SD4600P supports up to 60 watts (Profile 4) of charging. Power requirements
differ based on the manufacturer and model of the USB‐C device. Check with your
manufacturer to find your host device's power needs.
Please note: In some instances, when the other USB ports on the dock are
connected, the PD to your laptop/tablet may be reduced to 36W. This will still be
sufficient, in most cases, to keep the PC running without draining the charge on the
battery.
Q: How many monitors can the SD4500 and SD4600P docks support, and what is
the maximum resolution?
A: Up to two monitors on Windows devices. The Windows laptop/tablet must
support DisplayPort v1.2 (DP) or above with compatible and updated graphic
cards. To ensure that your video will be optimal, please ensure that your graphics
card driver, typically from Intel or AMD, is up to date. If you are having video issues,
it typically can be resolved by downloading the latest graphics driver update from
your device manufacturer. Please review the manufacturers' manual/website or
contact the manufacturer if you are unsure of the version of DP. When running dual
screens, the resolution supported for each of the monitors is 4096x2160 @ 30Hz (4K
resolution). For single display, the docks support 4096x2160 @ 60Hz (4K resolution).
For Mac and Chrome systems, they do not support dual monitors in extend mode.
These PCs only support one extended monitor, but a second monitor can be used to
mirror your laptop screen.
Please note: When connecting the video cables, it must be a direct HDMI‐to‐HDMI
connection or DisplayPort‐to‐DisplayPort connection. Using a passive adapter to
connect to a DVI or VGA port will not allow the video signals to pass through
properly and no video will be shown on your monitor.
Also of note: When displaying on a 4K monitor, you may experience a decrease in
data and Ethernet performance due to bandwidth prioritization limits.
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