Q: Can I use the USB‐C docks and adapters with my Thunderbolt 3 laptop?
A: Yes, all our USB‐C docks and adapters are compatible with laptops featuring a
Thunderbolt 3 port.
Please note: The USB‐C docks and adapters will not deliver Thunderbolt 3 data
transfer speeds (40Gbps), only what the docking station or adapter supports
(5Gbps). Also, not all Thunderbolt 3 ports support USB‐C power delivery.
Q: What is Alt mode over USB‐C?
A: Alt Mode over USB‐C allows devices to deliver video signals and USB data over a
single USB‐C cable. There is more than one variation of Alt mode. The most popular
version is DisplayPort (DP), which is the version Kensington docks support.
To ensure that your laptop or tablet will work with our dock, please check with the
laptop/tablet manufacturer to ensure that your device supports DisplayPort Alt
Mode over USB‐C. You should be able to find this information via your device
manufacturer's website, in the device's user manual technical specifications, or by
contacting the manufacturer directly.
Q: My USB‐C laptop/tablet has a USB‐C port but it doesn't support DisplayPort Alt
Mode over USB‐C. Will the SD4500 or SD4600P dock work with my device?
A: You will not be able to use the video ports (DP and/or HDMI). All other features of
the dock will be functional.
Please note: In addition to video/graphic support, please remember that USB‐C
Power Delivery (PD) support will also depend on the specifications of USB‐C port on
your device.
Q: Do all Kensington USB‐C docks support Power Delivery (PD)?
A: No, the SD4500 and the SD1500 only support video, audio, data, and
Ethernet. The laptop/tablet will need to be powered separately while connected to
the dock. If you require USB‐C Power Delivery, please refer to further information
on SD4600P.
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