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Q: Will the USB‐A ports on my laptop work with USB‐C accessories if I use a USB‐A
to USB‐C adapter?
A: USB‐A supports data transmission only, while USB‐C may support video, power
delivery, and data. A USB‐C to USB‐A adapter will support data transfer, but the
video and power delivery features of USB‐C will not work.
Q: How does my USB‐C cable know what device I have and what functions the
USB‐C port on my device can perform?
A: The laptop or tablet and the USB‐C accessory do a "handshake" when first
connected to each other. The "handshake" is a quick exchange of information on
what is supported between the host device and the accessory.
1. The software and hardware embedded in the USB‐C laptop determine what
types of functions are allowed via its USB‐C port, and the capabilities of the
laptop will be communicated to the accessory during the "handshake".
2. Only the functions that are allowed by both the computer and the accessory
via the USB‐C connection will work.
Q: Are the Kensington USB‐C products all Plug & Play?
A: Yes, all our USB‐C devices can be installed without the need for software
downloads or drivers (except Mac devices, see below) when connecting to a host
device using Windows 10 and Chrome OS (R53 or above), given that the laptop
manufacturer has all the supporting features built‐in to the USB‐C port(s):
Please note:
For Windows 10 and Chrome OS (R53 or above), the docking stations are Plug &
Play. The PC may start installing a driver for the peripherals attached through the
dock (keyboard, mouse, etc.) during setup, but no driver is required for the dock
itself.
For Mac OS, docking station users will need to install a driver for the Ethernet
port. The one‐time driver installation can be downloaded at
software.kensington.com.
For all systems, to ensure the best video performance your host device may need to
have its graphics card updated with a driver download by running a system update.
A DIVISION OF ACCO BRANDS CORPORATION
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