Table of Contents
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Chapter 5
This chapter describes how to download the update firmware for the Internet Fax PC Board,
and the Network Interface Card.
1. Error Message
When an error occurs, an error message is indicated on the LCD display.
1.1 Input/Output Image Error
Display
IMAGE INPUT ERROR
IMAGE OUTPUT
ERROR
1.2 I-FAX Receive Error
Display
IMAGE DECODING
ERROR
MAIL RECEIVING
ERROR
MEMORY OVERFLW
ERROR ANALY. MAIL
May 2001 © TOSHIBA TEC
Troubleshooting
Cause
The connectors of the Internet Fax
unit are not connected correctly, or
either the machine or Internet Fax
unit has been damaged.
The connectors of the Internet Fax
unit are not connected correctly or
the machine or Internet Fax unit has
been damaged.
Cause
The received document includes
unknown format files or damaged
image or text data.
Failed to receive the document from
the E-mail server.
There is not enough memory to
receive or send the document.
The document is sent in unknown
format by the E-mail server or E-mail
application of the sender.
Confirm that all connectors of the
Internet Fax unit are connected to the
machine correctly. If this Error
Message is repeatedly displayed, the
Internet Fax unit should be replaced.
Ask the sender to re-send a image
file in the TIFF format.
Confirm the E-mail account settings
and E-mail properties are correctly
configured.
When this error message is displayed
during receiving an E-mail, ask the
sender to re-send the document
separately to reduce the size of the
document.
When this error is displayed during
sending an E-mail, reduce the size
set at "MSG Size Limit".
Ask the sender that the E-mail
application and the E-mail server is
compatible with the Internet Fax.
5-1
Solution
Solution
Internet Fax Kit - Troubleshooting
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