Repeating Defects - Lexmark CS921 User Manual

Troubleshooting

Repeating defects

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Note: Before solving the problem, print the print quality test pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
Step 1
Inspect the test pages to determine which color is affected.
Is only one color affected?
Step 2
a
Using the Print Quality Test Pages, measure the distance
between the repeating defects on the affected color page.
b
Replace the supply item that matches the measurement on the
affected color page.
Photoconductor unit
•
96 mm (3.78 in.)
•
38 mm (1.50 in.)
Developer unit
32 mm (1.26 in.)
c
Print the print quality test pages.
Do the defects still appear?
Yes No
Go to step 2. Go to step 3.
Take note of the The problem is
distance, and then solved.
contact customer
support or your
service
representative.
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