Lenovo Thinkserver Easystartup Program Problems; Optical Drive Problems - Lenovo ThinkServer TS150 User Manual And Hardware Maintenance Manual

• If an action step is preceded by "(Trained service technician only)," this action step is reserved for a trained
service technician and must be performed only by a trained service technician.

Lenovo ThinkServer EasyStartup program problems

Symptom
The disc with the ThinkServer
EasyStartup ISO image does not start.
The USB flash drive with the ThinkServer
EasyStartup ISO image does not start.
The operating system installation
program continuously loops.
The Lenovo ThinkServer EasyStartup
program cannot start the operating
system medium.

Optical drive problems

Symptom
The optical drive is not recognized.
A disc is not working correctly.
104
ThinkServer TS150 User Guide and Hardware Maintenance Manual
1. Ensure that:
• The server supports the ThinkServer EasyStartup program and has
a bootable optical drive.
• You have set the optical drive with the disc as the first startup
device.
2. Verify whether the optical drive or the disc has problems. See "Optical
drive problems" on page 104.
1. Ensure that:
• The server supports the ThinkServer EasyStartup program.
• You have set the USB flash drive as the first startup device.
2. Verify whether the USB flash drive has problems. See "USB device
problems" on page 106.
Make more space available on the storage drive.
Ensure that the operating system medium is supported by the Lenovo
ThinkServer EasyStartup program version your are using. For a list of the
supported operating systems, refer to the user guide and compatibility
notes for the Lenovo ThinkServer EasyStartup program. See "Using the
ThinkServer EasyStartup program" on page 31.
1. Ensure that:
• The related cables and connectors are not damaged and the
connector pins are not bent.
• The optical drive is securely connected to the correct SATA
connector on the system board and the SATA connector is enabled
in the Setup Utility program. See "Using the Setup Utility program"
on page 25.
• All cables and jumpers (if any) are installed correctly.
• The correct device driver is installed for the optical drive.
2. Run any optical drive diagnostic programs if you have.
3. Reinstall the optical drive and reconnect cables.
4. Replace the signal cable for the optical drive.
5. Replace the power cable for the optical drive.
6. Replace the optical drive.
7. (Trained service technician only) Replace the system board.
1. Ensure that the disc is in the optical drive with the shiny side facing
down.
2. Ensure that the disc surface is clean and not scratched.
Action
Action