Repair Instructions; Shipping Directions - Decagon Devices WP4C Operator's Manual

Dewpoint potentiameter

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PotentiaMeter

11. Repair Instructions

If your WP4C ever needs to be sent in for service or

repair*, call Decagon at (509) 332-2756 or 1-800-755-

2751, or fax us at (509) 332-5158. We will ask you for

your address, phone number, and serial number. For non-

warranty repairs, we will also ask for a payment method

(such as a purchase order or credit card number), a repair

budget, and billing address.

*Note: If you purchased your WP4C from one of our international

distributors, please contact them before contacting Decagon. They

may be able to provide you with local service and help you remedy the

problem.

When you ship your instrument back to us, please include

with it a document with the complete shipping address,

name and department of the person responsible for the

instrument, and (most importantly) a description of the

problem. This information will better help our technicians

and our shipping department to expedite repair on your

instrument and ship it back to you in good time.

All WP4Cs returning to Decagon for servicing must be

accompanied with a Return Material Authorization (RMA)

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