Problem Solving Guide - Miele HR1936 Operating Instructions Manual

Problem solving guide

With the aid of the following guide, minor problems can be easily corrected
without contacting Miele.
If having followed the suggestions below, you still cannot resolve the problem,
please contact Miele (see back cover for contact details).

Danger of injury. Installation, maintenance and repairs to electrical
appliances must only be carried out by a suitably qualified and competent
person in strict accordance with current local and national safety regulations.
Do not open the casing of the appliance.
Repairs and other work by unqualified persons could be dangerous and Miele
cannot be held liable for unauthorised work.
Problem
The burners do not
ignite when the hob is
being used for the first
time or after it has been
out of use for a longer
period.
The burner does not
light after several
attempts.
The gas flame goes out
after ignition.
The flame suddenly
looks different.
40
Cause and remedy
There could be an air lock in the gas pipe.
 You may need to make several attempts before the
burner ignites successfully.
The burner is not correctly assembled.
 Assemble the burner correctly.
The gas shut-off device has not been opened.
 Open the gas shut-off device.
The burner is wet and/or dirty.
 Clean and dry the burner.
The flame openings are blocked and/or wet.
 Clean and dry the flame openings.
The burner components are not sitting correctly.
 Assemble the burner components correctly.
There is soiling on the ignition electrode.
 Remove any soiling.
The burner parts are not positioned correctly.
 Position the burner parts correctly.
The burner head or the holes in the burner cap are
dirty.
 Remove any soiling.