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9/ Technical Support
For technical support, please contact Kontron http://www.kontron.com/support
To request support via e-mail, report documentation errors, or general customer feedback, use Kontron's Contact
Support form by visiting:
http://www.kontron.com/about-kontron/company-overview/contact-us/forms/contact-support.
In case the request form does not work or you do not get a response within 48 hours, follow up with
support@kontron.com
Make sure you have the following product identification information on hand when you call:
Product name,
Product Model number
Serial number (SN) of the unit
The serial number can be found on the type label, placed on the rear side of the system.
For more information see, Chapter 0
Be ready to explain the nature of your problem to the service technician.
9.1. Warranty
Due to their limited service life, parts which by their nature are subject to a particularly high degree of wear (wearing
parts) are excluded from the warranty beyond that provided by law. This applies to the CMOS battery, for example.
There is a protection label on your FlatClient Monitor.
If the product is opened, the warranty is lost!
www.kontron.com
FlatClient ECO and FlatClient PRO – Rev. 1.6
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