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USER GUIDE
MediClient 23.8"
MediClient 21.5"
MediClient 21.5"/23.8"
User Guide Rev. 1.0
Doc. ID: 1069-6642
www.kontron.com
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Summary of Contents for Kontron MediClient 23.8"

  • Page 1  USER GUIDE MediClient 23.8” MediClient 21.5” MediClient 21.5”/23.8” User Guide Rev. 1.0 Doc. ID: 1069-6642 www.kontron.com // 1...
  • Page 2 MediClient – User Guide Rev. 1.0 This page has been intentionally left blank www.kontron.com // 2...
  • Page 3 Kontron with respect to technical processes described in the user guide or any product characteristics set out in the user guide. Kontron assumes no responsibility or liability for the use of the described product(s), conveys no license or title under any patent, copyright or mask work rights to these products and makes no representations or warranties that these products are free from patent, copyright or mask work right infringement unless otherwise specified.
  • Page 4 ENVIRONMENTAL DAMAGE (COLLECTIVELY, "HIGH RISK APPLICATIONS"). You understand and agree that your use of Kontron devices as a component in High Risk Applications is entirely at your risk. To minimize the risks associated with your products and applications, you should provide adequate design and operating safeguards.
  • Page 5 If you have any difficulties using this user guide, discover an error, or just want to provide some feedback, contact Kontron support. Detail any errors you find. We will correct the errors or problems as soon as possible and post the revised user guide on our website.
  • Page 6: Symbols

    Eye protection per manufacturer notice shall review before servicing. This symbol indicates general information about the product and the user guide. This symbol also indicates detail information about the specific product configuration. This symbol precedes helpful hints and tips for daily use. www.kontron.com // 6...
  • Page 7: For Your Safety

    Therefore, in the interest of your own safety and of the correct operation of your new Kontron product, you are requested to conform with the following guidelines.
  • Page 8: Lithium Battery Precautions

    General Instructions on Usage In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way. Changes or modifications to the product, that are not explicitly approved by Kontron and described in this user guide or received from Kontron Support as a special handling instruction, will void your warranty.
  • Page 9: Weee Compliance

    EEE  Improve the environmental performance of all those involved during the lifecycle of EEE Environmental protection is a high priority with Kontron. Kontron follows the WEEE directive You are encouraged to return our products for proper disposal.
  • Page 10: Table Of Contents

    6.2.2. Read Backlight Mode ..................................29 6.2.3. Set Backlight Brightness..................................30 6.2.4. Read Actual Backlight Brightness Setting ............................ 31 Installation and Start ..................................32 7.1. Mounting Instructions VESA ................................. 32 7.2. VESA Mounting ......................................32 7.3. Startup Procedure ....................................33 www.kontron.com // 10...
  • Page 11: List Of Tables

    Technical Support ..................................... 35 9.1. Warranty ........................................35 9.2. Returning Defective Merchandise ..............................36 List of Acronyms ......................................37 About Kontron ........................................38 List of Tables Table 1: Scope of Delivery ....................................17 Table 2: MediClient Accessories ................................. 17 Table 3: Technical Data ....................................21 Table 4: Technical Data of Integrated PC ..............................
  • Page 12: 1/ Introduction

    The MediClient is a medical Panel PC with multiple options. It features different display types (21.5‘‘, 23.8‘‘), a PCAP touchscreen, connectivity and Poweroptions. The system is very easy to clean and disinfect, service-friendly and designed for a long life. Figure 1: MediClient (21.5” Version) www.kontron.com // 12...
  • Page 13: 2/ General Safety Instructions For Electronic Devices

    If the following general safety instructions are not observed, it could lead to injuries to the operator and/or damage of the product; in cases of non-observance of the instructions Kontron Europe is exempt from accident liability, this also applies during the warranty period. 2.1. General Safety Instructions The product has been built and tested according to the basic safety requirements for low voltage (LVD) applications and has left the manufacturer in safety-related, flawless condition.
  • Page 14: Ul Canada: Instructions Générales De Sécurité Pour Les Appareils Électroniques

    Le non-respect des consignes de sécurité générales suivantes peut entraîner des blessures pour l'utilisateur et/ou des dommages pour le produit. En cas de non- respect des consignes, Kontron Europe est exonéré de la responsabilité en cas d'accident, ceci s'applique également pendant la période de garantie.
  • Page 15: Instructions De Sécurité Supplémentaires Pour Les Circuits D'alimentation En Courant Continu (Non E/S1/Selv)

    2014/30/EU on the approximation of the laws of the Member States relating to electromagnetic compatibility. If the user modifies and/or adds to the equipment (e.g. installation of add-on cards) the prerequisites for the CE conformity declaration, (safety requirements) may no longer apply. www.kontron.com // 15...
  • Page 16: Electrostatic Discharge (Esd)

    Keep the work area free of non-conductive materials such as ordinary plastic assembly aids and styrofoam.  Use field service tools such as cutters, screwdrivers, and vacuum cleaners that are conductive.  Always place drives and boards with the PCB-assembly-side down on the foam. www.kontron.com // 16...
  • Page 17: 3/ Scope Of Delivery

    (including 1062- power input. 2463) 1068-1150 AC/DC adapter for 24V DC isolated, 65W (includes power connector and power cord EU) (including ER40- 100008-01) 0-0062-3268 Standard power connector for MediClient power input. No cable included. (with housing: EE04- 100001-01) www.kontron.com // 17...
  • Page 18: Internal Type Label And Product Identification

    The type label (product name, serial number, part number, production date) of your MediClient system is located on the rear side of the device (refer to Figure 2 and Figure 4, pos. 1). Figure 2: Example of MediClient 21.5” type label www.kontron.com // 18...
  • Page 19: 4/ System Specifications

    MediClient – User Guide Rev. 1.0 4/ System Specifications 4.1. Product Views Figure 3: Front View of MediClient 21.5” TFT Display with PCAP Multitouch Front glass RFID reader (optional) LED indicators On/Off Button www.kontron.com // 19...
  • Page 20: Figure 4: Rear View

    MediClient – User Guide Rev. 1.0 Figure 4: Rear View Type Label Rear housing of the MediClient 21.5" Service cover Threaded holes for VESA mounting I/O area (connectors and grounding stud) www.kontron.com // 20...
  • Page 21: Technical Data And Environmental Specification

    Fanless passive cooling OS Support Windows 10 IoT, Linux Ubuntu Options Memory on demand,SATA/NVMe M.2 SSD 128 GB, 256 GB, 512 GB 2.5" HDD/SSD, RFID, WIFI Table 5: Current rating at 24 V Display Size Current [A] 21.5" 23.8” www.kontron.com // 21...
  • Page 22: Table 6: Come Modules (Come Compact Type 6 Modules With A 95X95 Mm Footprint)

    Description Max. TDP COMe-cWL6 Type 6 8th Generation Intel® Core™ / Celeron® Processors 15 W All COMe supports optionally Kontron APPROTECT security solution based on Wibu-Systems CodeMeter. Table 7: Environmental Specification and Certifications Temperature Operating Temperature 0°C to +40°C Storage Temperature -20°C to +70°C...
  • Page 23: Block Diagram

    MediClient – User Guide Rev. 1.0 4.3. Block Diagram Figure 5: System Block Diagram www.kontron.com // 23...
  • Page 24: 5/ Mechanical Specification

    MediClient – User Guide Rev. 1.0 5/ Mechanical Specification 5.1. MediClient, 21.5“ Variant 5.2. MediClient 23.8“ Variant www.kontron.com // 24...
  • Page 25: 6/ Connectors And Leds

    Table 8: Input Power Connector Pinout (Standard Version) Signal Pin 1 Pin 3 Shield VCC (24 VDC only) Table 9: Input Power Connector Pinout (Galvanically Isolated Version) Pin 1 Pin 3 Signal GND (V-) Shield VCC (24 VDC only) (V+) www.kontron.com // 25...
  • Page 26: Power Switch And Status Leds

     If the µC Bootloader mode is active, the green Led blinks even in the Active mode. 6.1.3. USB3.0 Type-A Connector Table 11: Pinout USB 2.0 Signal Name Signal Name +USB_VCC USB_RX- USB_D- USB_RX+ USB_D+ USB_TX- USB_TX+ www.kontron.com // 26...
  • Page 27: Gbe Rj-45 Connector

    The Dual-Mode DisplayPort source automatically detects the presence of a plugged-in Dual-Mode DisplayPort cable adaptor and provides the DVI or HDMI signal, as required, to support the connected DVI or HDMI monitor. Table 13: Pinout DisplayPort Connector Signal Signal TX0+ TX3- TX0- TX1+ AUX+ TX1- TX2+ AUX- TX2- TX3+ www.kontron.com // 27...
  • Page 28: Brightness Control

    0x0032  manufacturer: “Kontron Europe GmbH”  product: “EN01-0167” The driver signed by Kontron must be used. The following settings should be used for the virtual COM port:  8N1 coding  no handshaking Because the CDC interface is a virtual COM port (as opposed to a physical COM port), the baud rate setting is irrelevant.
  • Page 29: Read Backlight Mode

    Length [n] <CR> <LF> < Backlight Mode > 0x3C 0x30 0x3135 0x3032 0x.. 0x3E 0x0D 0x0A Backlight Modes:  01 => OS controlled Backlight (default)  02 => App controlled Backlight  03 => Ambient Light Sensor Controlled www.kontron.com // 29...
  • Page 30: Set Backlight Brightness

    The brightness value set the backlight brightness. It is regulated in 255 steps. The minimum brightness is limited to 10%. Brightness: 1A: minimum brightness  FF: maximum brightness  If value below minimum brightness is selected, backlight brightness value is set to minimum brightness value. www.kontron.com // 30...
  • Page 31: Read Actual Backlight Brightness Setting

    The brightness value set the backlight brightness. It is regulated in 255 human eye linearity steps. The minimum brightness is limited to 10%. Brightness: 00: Backlight is set off  minimum brightness  FF: maximum brightness  www.kontron.com // 31...
  • Page 32: 7/ Installation And Start

    Short exposure may lead to higher temperatures inside the product and cause permanent damage • Direct exposure accelerates long-term aging For intend use in an outdoor environment or a sunlit environment, contact your Kontron representative. Handle with care the screen may be damaged if dropped or bumped. 7.2. VESA Mounting The MediClient’s four threaded holes are compatible with the VESA 100 pattern.
  • Page 33: Startup Procedure

    Support the power and I/O cables to minimize the strain on the connectors. The last cable to be connected must always be the power cable. All essential drivers are available in Kontron Customer section, visit Customer Section | Kontron Europe and Asia.
  • Page 34: 8/ Maintenance

    MediClient – User Guide Rev. 1.0 8/ Maintenance The MediClient contains no user serviceable parts. Return the MediClient to Kontron for maintenance and repair, see Chapter 9.2: Returning Defective Merchandise. Opening product is prohibited due to the risk of electrical shock. There are no customer serviceable parts in the product.
  • Page 35: 9/ Technical Support

    MediClient – User Guide Rev. 1.0 9/ Technical Support If problems of a technical nature occur, contact Kontron Support or return the product for repair. To contact technical support to request support via e-mail, report documentation errors, or general customer feedback, use Kontron’s Contact Support form by visiting:...
  • Page 36: Returning Defective Merchandise

    RMA number. The buyer accepts responsibility for all freight charges for the return of goods to Kontron's designated facility. Kontron will pay the return freight charges back to the buyer's location in the event that the equipment is repaired or replaced within the stipulated warranty period.
  • Page 37: List Of Acronyms

    PCIe PCI-Express PMMA Poly(methyl methacrylate), Power source Return Material Authorization SELV Safety Extra Low Voltage Trusted Platform Module UEFI Unified Extensible Firmware Interface Universal Serial Bus VESA Video Electronics Standards Association WEEE Waste Electrical and Electronic Equipment www.kontron.com // 37...
  • Page 38: About Kontron

    MediClient – User Guide Rev. 1.0 About Kontron Kontron is a global leader in IoT/Embedded Computing Technology (ECT). Kontron offers individual solutions in the areas of Internet of Things (IoT) and Industry 4.0 through a combined portfolio of hardware, software and services. With its standard and customized products based on highly reliable state-of-the-art technologies, Kontron provides secure and innovative applications for a wide variety of industries.

This manual is also suitable for:

Mediclient 21.5"

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