Scanned Image Problems; Uneven Colors, Dirt, Spots, And So On Appear; When Scanning From The Scanner Glass; The Image Quality Is Rough - Epson Expression 12000XL User Manual

User's Guide
❏ If you cannot scan using a TWAIN-compliant scanning program, uninstall the TWAIN-compliant scanning
program and then reinstall it.

Scanned Image Problems

Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏ Clean the scanner glass.
❏ Remove any trash or dirt that adheres to the original.
❏ Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
"Cleaning the Scanner" on page 51
&

The Image Quality is Rough

❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏ In Photo Mode in Epson Scan 2, set the Document Type on the Main Settings tab according to the original
you want to scan.
❏ If the resolution is low, try increasing the resolution and then scanning.
❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
Related Information
"Setting a Resolution That Suits the Scanning Purpose" on page 25
&
"Image Adjustment Features for Photo Mode" on page 27
&
"Image Adjustment Features for Document Mode" on page 33
&

Offset Appears in the Background of Images

Images on the back of the original may appear in the scanned image.
❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
This feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏ When scanning from the scanner glass, place black paper or a desk pad over the original.
Solving Problems
57