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Solving Problems
Scanned Image Problems
Straight Lines Appear when Scanning from ADF
❏ Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏ Remove any trash or dirt that adheres to the original.
❏ Using Detect Glass Dirt feature, alert message appears when dirt is detected on the scanner glass.
Select Scanner Setting tab and then select On-High or On-Low from Detect Glass Dirt in Epson Scan 2
Utility .
When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a
soft cloth.
Note:
❏ Depending on the dirt, it may not be detected correctly.
❏ If the detection does not work correctly, change the setting.
Select On-High if the dirt is not detected. Select On-Low or Off if the alert is displayed by a misdetection.
Related Information
"Cleaning Inside the Scanner" on page 148
&
Glass Dirt Alert Does Not Disappear
If the glass dirt alert screen appears after cleaning the inside of the scanner, check the glass surface again. If there
are scratches on the glass, they will be detected as a glass dirt.
Glass part will be required to replace. Contact your local dealer to repair.
Colors Are Uneven in the Scanned Image
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Scanned Image Problems
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Colors Are Uneven in the Scanned Image
169
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