GE JB970 series Owner's Manual And Installation Instructions page 40

Self-cleaning convection ranges
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Before You Call For Service...
Troubleshooting Tips
Problem
Control signals after
entering cooking time
or start time
Food does not bake
or roast properly
Food does not
broil properly
Oven temperature
too hot or too cold
Oven door is crooked
40
Possible Causes
You forgot to enter a
bake temperature or
cleaning time.
Oven controls improperly set.
Shelf position is incorrect
or the shelf is not level.
Incorrect cookware or
cookware of improper
size being used.
Oven thermostat needs
adjustment.
Oven controls improperly set.
Door not open to the broil stop • See the Using the oven section.
position as recommended.
Improper shelf position
being used.
Food being cooked
in a hot pan.
Cookware not suited
for broiling.
The probe is plugged into the
outlet in the oven.
Aluminum foil used on the
the broiling pan and grid has
not been fitted properly and
slit as recommended.
In some areas the power
(voltage) may be low.
Oven thermostat
needs adjustment.
The door is out of position.
What To Do
• Press the BAKE pad and desired temperature or
the SELF CLEAN pad and desired clean time.
• See the Using the oven section.
• See the Using the oven section.
• See the Using the oven section.
• See the Adjust the oven thermostat—Do it yourself!
section.
• Make sure you press the BROIL HI/LO pad.
• See the Broiling Guide.
• Use the broiling pan and grid that came with your range.
Make sure it is cool.
• Use the broiling pan and grid that came with your range.
• Unplug and remove the probe from the oven.
• See the Using the oven section.
• Preheat the broil element for 10 minutes.
• Broil for the longest period of time recommended in
the Broiling Guide.
• See the Adjust the oven thermostat—Do it yourself!
section.
• Because the oven door is removable, it sometimes
gets out of position during installation. To straighten
the door, push down on the high corner.

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