Support
■ Call these numbers toll free from landlines.
Customer Service
SoftBank Customer Centers
Hokkaido, Aomori, Akita, Iwate, Yamagata,
Miyagi, Fukushima, Niigata, Tokyo, Kanagawa,
From a SoftBank handset,
Chiba, Saitama, Ibaraki, Tochigi, Gunma,
dial toll free at
Yamanashi, Nagano, Toyama, Ishikawa, Fukui
157 (General Information)
113 (Customer Assistance)
Aichi, Gifu, Mie, Shizuoka
SoftBank Global Call Center
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
From outside Japan, dial
+81-3-5351-3491*
Hiroshima, Okayama, Yamaguchi, Tottori,
(International charges will apply.)
Shimane, Tokushima, Kagawa, Ehime, Kochi,
* C allimmediatelyifhandset/USIMis
Fukuoka, Saga, Nagasaki, Oita, Kumamoto,
lostorstolenwhileoutsideJapan.
Miyazaki, Kagoshima, Okinawa
Emergency Numbers
More Information
110
Handset User Support
Police ...............................
Via Yahoo! Keitai Main Menu: From above search field, Select
119
Fire & Ambulance ............
メニューリスト
English User Support.
118
Coast Guard ....................
Online English Manual
http://www.softbank.jp/mb/r/support/920p/
May be unavailable at purchase. Call Customer Service or try
later.
Safety Precautions
Use specified battery, charger and holder.
Theuseofdevicesotherthanthosespecifiedmayresultin
malfunctionofhandsetorbattery.Leaking,overheating,
explosionorfiremayoccur.
Do not get handset, battery and charger wet.
Ifliquidssuchaswaterorpeturinegetintobatteryand
charger,theymaycauseoverheating,electricshockor
malfunction.Donotusehandsetindampplaceslike
bathrooms.
Handling Precautions
General Notes
SoftBank is not liable for damages from accidental
loss/alteration of handset/microSD Card information
(Phone Book entries, image/sound files, etc.). Back-up
important information.
Handset transmissions may be disrupted inside
buildings, tunnels or underground, or when moving
into/out of such places.
Before Using Handset
Package Contents
Handset (920P)
Battery (PMBAG1)
USIM Card Installation
1
2
3
Claw
Notch
USIM PINs
PIN
4to8-digitcodeusedtopreventunauthorized920Puse.
PINcanbechanged.
WhenPINEntryis ON ,PINentryisrequiredeachtime
handsetisturnedon(withUSIMCardinserted).
PIN2
Requiredtoclearcalltimes/costsorsetmaximumcost.
PIN2canbechanged.
Passwords
Phone Password
Requiredtouse/changesomehandsetfunctions.
appearsforeachdigitentered.
PhonePassword( 9999 bydefault)canbechangedon
handset.
Center Access Code
4-digitnumberspecifiedatinitialsubscription;requiredto
accessVoiceMailvialandlinesorsubscribetofee-based
information.
Subscription Area
Service Center
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
Do not use handset while driving a vehicle.
Doingsomayinterferewithsafedrivingandcausean
accident.Stopyourvehicletoparkinasafeplacebeforeusing
handset.Driversusinghandsetswhiledrivingaresubjectto
prosecution.
Do not throw or otherwise subject to strong force or
impacts.
Batterymayleak,overheat,explode,catchfire,orcause
damagetohandset.
Use handset without disturbing others.
If handset is left with no battery or an exhausted one,
data may be altered/lost. SoftBank is not liable for
any resulting damages.
Handset use near landlines, TVs or radios may cause
interference.
User Guide (Japanese)
First Step Guide
Raku Raku Start Book (Japanese)
Utility Software* (CD-ROM)
* Utility Software updates/upgrades may be released on
SOFTBANK MOBILE Corp. Website (http://www.softbank.jp)
without prior notification. Please check for the newest
versions of utility applications and download as required.
1
Pull out USIM Holder
2
Place USIM (gold IC facing up) in Holder
3
Push in USIM Holder
USIM Card must be inserted to use this handset. Turn handset
off and remove battery before inserting/removing USIM Card.
PIN Lock & Cancellation (PUK)
PINLockorPIN2LockisactivatedifPINorPIN2isincorrectly
enteredthreetimes.CancelPINLockorPIN2Lockbyentering
thePINUnblockingKey(PUK/PUK2).
IfPUKisincorrectlyenteredtentimes,USIMCardislocked
andhandsetisdisabled.WritedownPUK.
ForproceduresrequiredtounlockUSIMCard,contact
SoftBankCustomerCenter,GeneralInformation.
Security Code
4-digitnumberspecifiedatinitialsubscription,requiredto
restricthandsetservices.
Ifenteredincorrectlythreetimes,CallBarringsettingslock;
SecurityCode&CenterAccessCodemustbechanged.Reach
SoftBankCustomerCenter,GeneralInformationfordetails.
First Step Guide
Toll Free Number
0088-240-157
0088-240-113
0088-241-157
0088-241-113
0088-242-157
0088-242-113
0088-250-157
0088-250-113
This manual is printed using
an ink based on soy bean oil.
March 2012,
Second Edition
3TR100019AAA
Turn off handset where use is prohibited, such as
aboard aircraft or in hospitals.
Handsetmayinterferewiththeoperationofsensitivedevices
andelectronicmedicalequipment.Followtheinstructions
givenbytherespectivemedicalfacilitiesregardingtheuseof
mobilephonesontheirpremises.Inaddition,actionssuchas
speakingonamobilephoneaboardaircraftareprohibited
andmaybepunishablebylaw.
Do not disassemble or modify handset.
Maycauseaccidentssuchasfire,bodilyinjury,electricshock
orequipmentmalfunction.
Keep handset off and charger disconnected in filling
stations or places where flammable gas is generated.
Handsetuseinsuchareasmayleadtofire.
Beware of eavesdropping.
Digitalsignalsreduceinterception,howevertransmissions
maybeoverheard.Deliberate/accidentalinterceptionof
communicationsconstituteseavesdropping.
"eavesdropping"meansradiocommunicationisreceivedby
anotherreceiverdeliberatelyoraccidentally.
Horizontal Open Position
Watch TV programs or use PC Site Browser in Horizontal
Open Position (landscape view).
1
Slide and hold Horizontal Open Lever
2
Flip open (as indicated by arrow)
Hingeshouldbeintact
handsetandtryagain.
Do not lift hinge portion
Battery Installation
1
Press and slide to
remove cover
Charging
Use specified AC Charger (sold separately).
1
Connect AC Charger to handset
2
Plug AC Charger into AC Outlet
ChargingIndicatorilluminatesandchargingstarts;may
takeuptoapproximately130minutes.
Whenchargingiscomplete,ChargingIndicatorgoesout.
3
Unplug AC Charger, then disconnect handset
Specifications
Weight
(including battery)
Talk Time
Standby Time
(closed)
Charging Time
Do not use or leave handset or related hardware in
locations subject to high temperatures, such as near
an open flame/heater, in sunlight or inside a car on an
extremely hot day.
Do not charge, leave, use, or be carrying handset or related
hardware in a warm place or where heat collects, such
as under a kotatsu (blanketed warming table) or electric
blanket, next to a kairo (worn warming patch), etc.
Batterymayleak,overheat,explode,orignite.Handsetorrelated
hardwaremaydeformormalfunction.Partofthecasingmayalso
becomehotandcauseburns.
For more information, see "Safety Precautions" in User Guide (Japanese).
Electromagnetic Waves
For body worn operation, this mobile phone has been
tested and meets RF exposure guidelines when used
with an accessory containing no metal and positioning
the handset a minimum 15 mm from the body. Use of
other accessories may not ensure compliance with RF
exposure guidelines.
For more information, see "Handling Precautions" in User Guide (Japanese).
Horizontal
Open Lever
.Ifhingeisdetached,close
A
1
when opening handset.
B
2
3
Insert battery
Replace battery cover
AC Outlet
Charger Blades
2
3
135 g*
TV Reception Time
3G: 220 minutes*
Dimensions(closed) 49 x 106 x 18.8 mm*
Video Call: 110 minutes*
Maximum Output
GSM: 200 minutes*
3G: 580 hours*
Valueswerecalculatedwithbatteryinstalled.
GSM: 340 hours*
* Approximatevalue
AC Charger: 130 minutes*
In-Car Charger: 130 minutes*
Customer Service
Emergency Numbers
More Information
Use English Interface
Call Abroad from Japan
Customize Handset Address
and more...
2
B
A
Charging Indicator
Port Cover
1
Arrows Up
Release Tabs
AC Charger
External Port
Charger Connector
Normal Mode: 4.5 hours*
ECO Mode: 6.75 hours*
3G: 0.25 W
GSM: 2.0 W
First Step Guide
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