SoftBank 920SH First Step Manual

Support

Call these numbers toll free from landlines.
■
Customer Service
SoftBank
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi,
Customer Centers
Fukushima, Niigata, Tokyo, Kanagawa, Chiba,
From a SoftBank handset,
Saitama, Ibaraki, Tochigi, Gunma, Yamanashi,
dial toll free at
Nagano, Toyama, Ishikawa, Fukui
157 (General Information)
113 (Customer Assistance)
Aichi, Gifu, Mie, Shizuoka
SoftBank Global
Call Center
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
From outside Japan, dial
+81-3-5351-3491
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane,
(International charges apply)
Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga,
Call this number immediately
Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima,
if handset/USIM Card is lost
Okinawa
or stolen while outside Japan.
More Information
Handset User Support Online English Manual
Via Yahoo! Keitai Main Menu: See SOFTBANK MOBILE Corp. Website
From above the search field, (http://www.softbank.jp).
select メニューリスト S May be unavailable at purchase.
English S User Support Call Customer Service or try later.

Safety Precautions

• Use specified items (battery, Charger, etc.) only.
Non-specified equipment use may cause malfunction,
or battery to leak, overheat, burst or ignite, leading
to fire, burn injuries or electric shock.
• Do not short-circuit power/charging terminals.
May cause fire, electric shock or malfunction; battery
may leak, overheat, burst or ignite. Keep conductive
material (wire, metal jewelry, pencil lead, etc.) away
from Charger or External Device Port terminals.
• Do not open, modify or disassemble handset
and related hardware.
May cause malfunction, or battery may leak,
overheat, burst or ignite. Fire, injury or electric shock
may also result. Contact SoftBank Customer Center,
Customer Assistance for repairs.
• Do not expose handset or accessories to liquids.
May cause malfunction, overheating, fire or electric
shock. Avoid exposure to water, pet urine, etc.

Before Using Handset

Accessories
• Battery (SHBBG1) • Headphones (with Microphone)
(Black, SHLBG1)
* Complimentary sample, not available for purchase.

USIM Card Installation

1
Slide in USIM Card with IC chip facing down
2
Insert battery (right)
• Turn handset off and remove battery beforehand.
• Do not force USIM Card into or out of handset.
• USIM Card must be inserted to use handset.

USIM PINs

• PIN1
4-digit code; activate PIN Entry to restrict usage.
• PIN2
Required to clear Call Costs and to set Max Cost.
PIN1 and PIN2, 9999 by default, are changeable.

Security Codes

• Handset Code
9999 by default; use or change some functions.
• Center Access Code
4-digit code selected at subscription; access Voicemail
via landlines or subscribe to fee-based information.
• Network Password
4-digit code selected at subscription; restrict
handset services.
Subscription Area Service Center
General Information
Customer Assistance m 0088-240-113
General Information
Customer Assistance m 0088-241-113
General Information
Customer Assistance m 0088-242-113
General Information
Customer Assistance m 0088-250-113
Emergency Numbers
• Police ................................... 110
• Fire & Ambulance
• Maritime Safety Agency
• Do not expose handset/accessories to extreme
heat/direct sunlight (e.g., inside vehicles, etc.).
May cause malfunction/warping; battery may leak,
overheat, burst or ignite. Handset or battery may
become hot to the touch, leading to burn injuries.
• Do not dispose of battery in fire.
May leak, overheat, burst or ignite.
• Do not apply strong shocks or excessive force.
Do not drop/throw handset/accessories. May cause
damage or malfunction. Battery may leak, overheat,
burst or ignite, resulting in fire, shock or injury. Stop
using battery if damaged or warped. Do not sit on or
place heavy objects on handset/accessories (e.g., in
back pants pockets or inside handbags, packs, etc.).
• Keep handset, battery or Charger away from
humidity, dust or extreme temperatures.
Malfunction may result.
• If battery fluid gets in eyes, do not rub; rinse
with water and consult a doctor immediately.
Eyes may be severely damaged.
• USB Cable*
Notch
• PIN Lock & Cancellation (PUK Code*)
Entering incorrect PIN1 or PIN2 three consecutive
times locks USIM Card, disabling handset. Enter
PUK Code to unlock. For details, contact SoftBank
Customer Center, General Information.
* USIM Personal Unblocking Key (PUK Code) unblocks a USIM
Card blocked after the wrong PIN has been entered three
consecutive times. Each USIM Card has a unique PUK Code.
Do not disclose it to unauthorized persons.
• A message appears for incorrect code entry; retry.
• If Network Password is incorrectly entered three
times consecutively, Call Barring settings are
locked. To resolve, Network Password and Center
Access Code must be changed. For details, contact
SoftBank Customer Center, General Information.
First Step Guide
Phone Number
m 0088-240-157
m 0088-241-157
Emergency Numbers
m 0088-242-157
Customer Service
m 0088-250-157
More Information
................ .119
........ 118
Printed in China
TINSEA158EFZZ
08B DS AI ②
• Do not force battery into handset.
Battery may leak, overheat, burst or ignite; make sure
the direction and install properly.
• Do not place handset or accessories in ovens,
microwave ovens or other cooking appliances.
Battery or other parts may leak, burst, overheat or
ignite; may cause malfunction, accident or injury.
• Keep handset off and Charger disconnected
near gas stations or places with fire/explosion
risk. Handset use near petrochemicals or
other flammables may cause fire/explosion;
turn handset off before using S! FeliCa at gas
stations (cancel IC Card Lock beforehand).
• Do not use Mobile Light near people's faces.
May temporarily affect sight leading to accidents.
• Never use handset while driving.
Accidents may result. Park beforehand. Phone use
while driving is prohibited by the Road Traffic Law.
• Utility Software (Japanese)*

Battery Installation

1
Remove cover
• Press and slide as shown.

Charging

Use specified AC Charger ZTDAA1 (sold separately) only.
1
Open Port Cover to connect Charger
2
Plug Charger into AC outlet
• Small Light illuminates red while charging.
• When charging completes Small Light goes out.
3
After charging, unplug Charger, then
disconnect handset

Specifications

SoftBank 920SH
Weight Approximately 123 g
Continuous Approximately 240 minutes (3G)
Talk Time Approximately 260 minutes (GSM)
Continuous Standby Approximately 330 hours (3G)
Time (closed position) Approximately 300 hours (GSM)
AC Charger: Approximately 140 minutes
Charging Time
In-Car Charger: Approximately 140
(power off)
minutes
Use English Interface
Place International Calls
Customize Handset Address
• If an abnormality occurs:
If there is abnormal odor, excessive heat, discoloration
or distortion, unplug Charger, turn off handset and
remove battery immediately; may cause overheating,
bursting, fire or battery leakage.
• If battery does not charge properly, stop trying.
Battery may leak, overheat, burst or ignite.
• At signs of a battery leak, avoid fire sources.
Battery may catch fire or burst.
For more information, see Online English Manual.

Manner Mode

• Minding Mobile Manners
Please use handset responsibly. Inappropriate handset use can be both dangerous
and bothersome. Please take care not to disturb others when using handset. Adjust
handset use according to your surroundings.

Activating/Canceling Manner Mode

,
Press ) for 1+ seconds
2
Insert battery
Small Light
Release Tabs
1
Arrows
Charger Connector
Continuous Video Call
Talk Time
Dimensions
(W x H x D)
Maximum Output
• Above values calculated with battery installed.
And more...
3
Close cover
AC 100V
Blades
AC Charger
Outlet
2
3
External
Device Port
Port Cover
Approximately 120 minutes
Approximately 50 x 110.6 x 18 mm
(closed position, without protruding parts)
0.25 W (3G)
2.0 W (GSM)
First Step Guide