Troubleshooting - Viotek NB27C User Manual

Troubleshooting

1. The screen is blank.

Be sure the power button has been pressed to turn the monitor on.

Confirm the brightness and contrast settings are set normally

Check if the Indicator Light is flashing, if so, this indicates there is no
signal from your video source

If your source is a notebook or laptop, be sure that its settings are in
mirror mode and the device itself is powered on.
2. The image is out of focus.

Ensure the video signal cable is inserted properly on both ends.
3. The screen is flashing.

Try an alternative power source as the current one causing the issue
may be insufficient or too week.

Ensure devices such as non-shielded speakers, fluorescent lighting, AC
transformers, table fans etc. are away from your screen to avoid
magnetic disturbances.

Press the Exit Key on the monitor to auto adjust the image and apply
optimum settings.
4. The color bleeds or visual effects appear unusual.

If your screen is all red, blue, or any colors disappear, check to see
that the signal cable is properly inserted. A loose connection can
cause a bad signal.

Ty connecting to another video source for comparison.
5. The screen appears to be scrolling or rolling or moving unusually.

Check that your source frequency is within 55-76Hz.

Reconnect and ensure your video source cable is secure.
6. The monitor needs cleaning.

Make sure the monitor has been powered off.

Always use a soft, non-abrasive cloth when cleaning.

Use dry, non-abrasive to gently remove debris or dust.

If necessary, lightly dampen a non-abrasive cloth with water and
gently clean the surface.

Never use alcohol or ammonia-base cleaning solutions.

Never spray liquid directly onto any part of the monitor.
All specifications and informations are subject to change without notice.
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