Situations When It Is Necessary To Contact Dealers Before Towing; Steps To Take In An Emergency If Your Vehicle Needs To Be Towed - Toyota Kluger Owner's Manual

If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle's rear wheels and axles must be in
good conditions. (→P. 386, 391)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck,
use a towing dolly. (→P. 386, 391)

Situations when it is necessary to contact dealers before towing

The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
7-2. Steps to take in an emergency
385
7