Troubleshooting; Self-Test - Dell UltraSharp UP3218K User Manual

Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1 Turn off both your computer and the monitor.
2
Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back of computer.
3
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode,
the power LED remains white. Also, depending upon the selected input, one of the
dialogs shown below will continuously scroll through the screen.
4
This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5
Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
42 | Troubleshooting
Dell UltraSharp 32 Monitor
No DP 1 Cable
The display will go into Power Save Mode in 4 minutes.
www.dell.com/support/monitors
or
Dell UltraSharp 32 Monitor
No DP 2 Cable
The display will go into Power Save Mode in 4 minutes.
www.dell.com/support/monitors
UP3218K
UP3218K