Diagnostics And Stream Statistics; Diagnostics - Telos Zephyr IPORT PLUS User Manual

DIAGNOSTICS AND STREAM STATISTICS

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Diagnostics and Stream Statistics

Diagnostics

The Diagnostics page offer information and functions useful for checking Zephyr iPort PLUS for proper operation,
and for troubleshooting should problems arise. There are three ways that you can be alerted to problems and obtain
diagnostics.
Syslog – Problems can be logged to an external standard Linux-style syslog device. Syslog is mostly
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intended for our engineers. Should you have a problem that might be diagnosable via these logs, our
support people will ask you to download and email us the files.
In the Diagnostics page, you can set the Syslog severity level filter to determine how much detail you
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want. On the low end of the scale, 'Emergency: system is unusable', will only bother you when the system
has crashed. At the other end of the spectrum is 'Notice: normal but significant condition', for a more
proactive information flow. Syslog error events and thresholds are set up individually for each codec
under the Options section.
SNMP – Zephyr iPort PLUS uses SNMP (Simple Network Management Protocol) to provide diagnostic
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information about software version and product ID, device status, Livewire interface and codecs.
Internal Log - Zephyr iPort PLUS can log problems with various levels of detail to either an internal or
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external file that can be downloaded and inspected. The internal file is the easiest to use. Simply down-
load it with a web browser. Note however that this file is really a loop in RAM, meaning that when it is
full, it starts to overwrite the old records. About 10K lines of text can be recorded. Note also that this log is
in volatile memory, so it will be lost after a reboot.
On the other hand, the external file requires a simple client to be run on a PC, but the amount of data is
not limited, and the log will not be lost when Zephyr iPort PLUS is rebooted.
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