Ricoh pro c901 Troubleshooting Manual
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Ricoh pro c901 Troubleshooting Manual

Ricoh pro c901 Troubleshooting Manual

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety
Information in "About This Machine" before using the machine.
1
When the Machine Does Not Operate As Wanted
2
Adding Paper, Toner, Staples, Rings and Glue
3
Clearing Misfeeds
4
Remarks

Operating Instructions

Troubleshooting

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Summary of Contents for Ricoh pro c901

  • Page 1: Operating Instructions

    Operating Instructions Troubleshooting When the Machine Does Not Operate As Wanted Adding Paper, Toner, Staples, Rings and Glue Clearing Misfeeds Remarks Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine"...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine..........................5 Notice..................................7 Important.................................7 How to Read This Manual..........................8 Symbols................................8 Names of Major Items...........................8 Notes................................9 1. When the Machine Does Not Operate As Wanted Indicators................................11 Attention Light..............................13 Beep Alert.................................15 Checking Machine Status and Settings......................16 When You Have Problems Operating the Machine..................19 Adjusting the Color Registration........................24 Erasing Print Image Traces..........................25 Adjusting the Image Position...........................26...
  • Page 4 Loading Paper into the Wide Large Capacity Tray..................43 Loading Paper into the Multi Bypass Tray....................48 Loading Paper into the Interposer......................50 Loading Cover Sheets into the Interposer of the Perfect Binder...............52 Loading Tab Stock............................54 Loading Orientation-Fixed Paper or Two-Sided Paper................57 Loading Envelopes............................58 Changing the Paper Size..........................60 Changing the Paper Size in Tray 2......................60 Changing the Paper Size in the Large Capacity Tray................62...
  • Page 5 When Mc1 - Mc4 Is Displayed........................95 When Mc5 or Mc6 Is Displayed.......................95 When Mc7 or Mc8 Is Displayed.......................96 When Mk1 or Mk2 Is Displayed.......................96 When Mk3 - Mk5 Is Displayed........................97 When Mk6 Is Displayed..........................98 When Mk7 or Mk8 Is Displayed.......................98 When Mk9 - Mk11 Is Displayed.......................99 When Mk12 - Mk14 Is Displayed......................100 When N1 Is Displayed..........................101...
  • Page 6 Booklet Finisher SR5020..........................119 Removing Waste Paper..........................120 Perfect Binder.............................120 Trimmer...............................120 4. Remarks Where to Put Your Machine.........................121 Machine Environment..........................121 Power Connection.............................123 Checking the Earth Leakage Breaker......................125 Trademarks..............................127 INDEX ................................129...

  • Page 7: Manuals For This Machine

    Manuals for This Machine Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. •...
  • Page 8 • In addition to the above, manuals are also provided for the Printer function.

  • Page 9: Notice

    Notice Important In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine. For good print quality, the manufacturer recommends that you use genuine toner from the manufacturer. The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.

  • Page 10: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

  • Page 11: Notes

    Notes Contents of this manual are subject to change without prior notice. Some illustrations in this manual might be slightly different from the machine. Certain options might not be available in some countries. For details, please contact your local dealer. Depending on which country you are in, certain units may be optional.

  • Page 13: When The Machine Does Not Operate As Wanted

    1. When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures. Indicators This section describes indicators that appear on the display panel when the machine requires the user to clear misfeeds, add paper, or perform other troubleshooting procedures. Display Panel Indicator Indicator Status...
  • Page 14 1. When the Machine Does Not Operate As Wanted • p.39 "Loading Paper" • p.71 "Adding Toner" • p.74 "Adding Staples" • p.85 "Removing Jammed Paper" • p.117 "Removing Punch Waste" • p.119 "Removing Staple Waste"...

  • Page 15: Attention Light

    Attention Light Attention Light This section describes the names and functions of the attention light. • Do not push or pull the attention light when installed to the machine. Doing so may result in damage or malfunction of the attention light or the machine. CAL154 The attention light notifies the user by light when there is a paper jam or no paper is left.
  • Page 16 1. When the Machine Does Not Operate As Wanted Lamp Status The top lamp flashes red. Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action.

  • Page 17: Beep Alert

    Beep Alert Beep Alert This section describes the different types of beep patterns that alert the users to the machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input A key on the control or display panels accepted. was pressed. Short, then long beep Panel/screen input rejected.

  • Page 18: Checking Machine Status And Settings

    1. When the Machine Does Not Operate As Wanted Checking Machine Status and Settings This section describes how to check the machine's system status. Maintenance Info You can check the following items under [Maintenance Info]: • [Remaining Toner] Displays the amount of remaining toner. •...
  • Page 19 Checking Machine Status and Settings [Manual Configuration Address] displays the IPv6 address configured manually. Inquiry You can check the following items under [Inquiry]: • [Machine Repairs] Displays the machine number and contact number that are required for service. • [Sales Representative] Displays the sales representative's telephone number.
  • Page 20 1. When the Machine Does Not Operate As Wanted • Depending on the security settings, the [Machine Address Info] tab might not be displayed. • For details about how to locate and remove misfeeds, see "Removing Jammed Paper". • p.85 "Removing Jammed Paper"...

  • Page 21: When You Have Problems Operating The Machine

    When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The operation switch This occurs in the following Check if the machine is communicating indicator continues blinking cases:...
  • Page 22 1. When the Machine Does Not Operate As Wanted Problem Causes Solutions "Self checking..." appears. The machine is performing The machine may perform periodic image adjustment maintenance during operations. The operations. frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type.
  • Page 23 When You Have Problems Operating the Machine Problem Causes Solutions Misfeeds occur frequently. The side or end fences of the • Remove misfed paper. For details, paper trays may not be set see p.85 "Removing Jammed properly. Paper". • Check the side or end fences are set properly.
  • Page 24 1. When the Machine Does Not Operate As Wanted Problem Causes Solutions Z-folded paper is not The Z-fold support tray is not Set the Z-fold support tray for the finisher properly aligned. set. shift tray. For details about how to add the Z-fold support tray, see p.34 "When Z-folded Paper Is Not Properly Aligned".
  • Page 25 When You Have Problems Operating the Machine Problem Causes Solutions Paper delivered to the stacker When using coated paper, it Select [Adjust Curl: Weak] or [Adjust is curled, causing it to not might become curled or might Curl: Strong] under [Adjust Paper align properly.

  • Page 26: Adjusting The Color Registration

    1. When the Machine Does Not Operate As Wanted Adjusting the Color Registration This section describes how to adjust the color registration by specifying a setting in [Maintenance]. When the machine is moved, the fusing unit is replaced, or after printing repeatedly for some time, registration shifting might occur.

  • Page 27: Erasing Print Image Traces

    Erasing Print Image Traces Erasing Print Image Traces This section describes how to erase print image traces. When the same image is printed repeatedly or if the paper is changed to a larger size, there may be a difference in glossiness. These are called "print image traces". By executing Erase Print Image Traces, 50 sheets are printed on both sides entirely in black to erase print image traces.

  • Page 28: Adjusting The Image Position

    1. When the Machine Does Not Operate As Wanted Adjusting the Image Position Depending on your machine, the procedure for adjusting the image position may be slightly different. For details, refer to the procedure for your machine.

  • Page 29: Removing Bound Booklets From The Ring Binder Tray

    Removing Bound Booklets from the Ring Binder Tray Removing Bound Booklets from the Ring Binder Tray This section explains how to remove bound booklets from the ring binder tray. • Keep your hands clear of the inside of the ring binder and the space under the ring binder tray. You can trap your fingers if you do not.

  • Page 30: Removing Paper From The Stacker

    1. When the Machine Does Not Operate As Wanted Removing Paper from the Stacker This section describes how to remove prints and copies from the stacker. • Use the stacker cart for transporting paper from the stacker. Do not use the stacker cart for any other purpose.
  • Page 31 Removing Paper from the Stacker Open the stacker front cover. CAL028 Carefully pull out the stacker cart. CAL031 Take care not to let the paper stack topple. Rest the paper press on top of the paper stack. CAL071...
  • Page 32 1. When the Machine Does Not Operate As Wanted Pull the lever on the paper press toward you. CAL030 Transport the paper to where it is required, and then unload the stacker cart. Return the paper press to its original position. CAL072 Put the stacker cart back inside the stacker.
  • Page 33 Removing Paper from the Stacker CAL032 Close the stacker front cover. The stacker tray begins elevating automatically and the Tray Moving Indicator begins flashing. When the Tray Moving Indicator stops flashing, the tray is fully elevated. • Before moving the stacker, be sure to take the stacker cart out of the stacker.

  • Page 34: Pausing Print When Using Finisher Sr5000 Or Booklet Finisher Sr5020

    1. When the Machine Does Not Operate As Wanted Pausing Print When Using Finisher SR5000 or Booklet Finisher SR5020 This section describes how to suspend a large print job when using the Finisher SR5000 or Booklet Finisher SR5020. Depending on the image you are printing, prints might not stack properly. If this happens, suspend the job, remove the prints and then restart the job.

  • Page 35: Booklet Finisher Sr5020

    Pausing Print When Using Finisher SR5000 or Booklet Finisher SR5020 • You can suspend printing only when the finisher's shift tray is selected as the output tray. Booklet Finisher SR5020 This section describes how to suspend a large print job when using the Booklet Finisher SR5020. Press the [Suspend/Resume] key.

  • Page 36: When Z-Folded Paper Is Not Properly Aligned

    1. When the Machine Does Not Operate As Wanted When Z-folded Paper Is Not Properly Aligned This section describes what to do if Z-folded prints are not properly aligned. Finisher SR5000 This section describes how to attach the Z-fold support tray for Finisher SR5000 to the finisher shift tray. Press the [Suspend/Resume] key.

  • Page 37: Booklet Finisher Sr5020

    When Z-folded Paper Is Not Properly Aligned Booklet Finisher SR5020 This section describes how to attach the Z-fold support tray for Booklet Finisher SR5020 to the finisher shift tray. Press the [Suspend/Resume] key. The key lights up. CAL001 Remove the prints. Set the Z-fold support tray for the finisher shift tray.

  • Page 38: When Large Size Paper Is Not Properly Aligned

    1. When the Machine Does Not Operate As Wanted When Large Size Paper Is Not Properly Aligned This section describes what to do if paper larger than B4 JIS or 8 " × 14" is not properly aligned or falls from the finisher shift tray.

  • Page 39: Booklet Finisher Sr5020

    When Large Size Paper Is Not Properly Aligned CAL076 Press the [Suspend/Resume] key. The key turns off, and then printing restarts. Booklet Finisher SR5020 This section describes what to do if paper larger than B4 JIS or 8 " × 14" is not properly aligned or falls from the finisher shift tray when using Booklet Finisher SR5020.
  • Page 40 1. When the Machine Does Not Operate As Wanted Pull out the finisher shift tray's extension. CAL077 Set the auxiliary paper tray. CAL078 Press the [Suspend/Resume] key. The key turns off, and then printing restarts.

  • Page 41: Adding Paper, Toner, Staples, Rings And Glue

    2. Adding Paper, Toner, Staples, Rings and Glue This chapter describes how to load paper, add toner or replace staples and other consumables. Loading Paper This section describes how to load paper into the paper tray. • When loading paper, take care not to trap or injure your fingers. Tray 1 uses 8 "...

  • Page 42: Loading Paper Into The A3/11" × 17" Tray Unit

    2. Adding Paper, Toner, Staples, Rings and Glue Carefully pull out the paper tray until it stops. CAL066 Square the paper, and then place it print side down. • Whole tray pulled out CAL040 • Left half of the tray pulled out CAL041 Carefully push the paper tray fully in.

  • Page 43: Loading Paper Into Tray 2

    Loading Paper • To use the A3/11" × 17" tray unit, you must replace Tray 1. • Make sure the paper stack is flush to the right side fence. • The tray can hold up to 1,000 sheets of paper. Do not stack paper over the limit mark. Carefully pull out the paper tray until it stops.

  • Page 44: Loading Paper Into The Large Capacity Tray

    2. Adding Paper, Toner, Staples, Rings and Glue Carefully pull out the paper tray until it stops. CAL044 Square the paper, and then load it print side down. CAL045 Carefully push the paper tray fully in. • If you load paper that cannot be automatically detected, specify its size using the display panel. For details, see "Changing to a Size That Is Not Automatically Detected".

  • Page 45: Loading Paper Into The Wide Large Capacity Tray

    Loading Paper • The tray can hold up to 1,100 sheets in Tray 3 and 4, and 2,800 sheets in Tray 5. Do not stack paper over the limit mark. Carefully pull out the paper tray until it stops. CAL080 Load paper into the paper tray by pushing it against to the left side of the paper tray.
  • Page 46 2. Adding Paper, Toner, Staples, Rings and Glue Carefully pull out the paper tray until it stops. CAL082 1. Paper transfer unit Do not open the paper transfer unit when the paper tray is in use, or a misfeed might occur. Release the end fence.
  • Page 47 Loading Paper To load paper smaller than B5 JIS that has a vertical length of 139.7 to less than 257 mm (5.5 to less than 10.12 inches), remove the paper supports. For details about how to remove the paper supports, see "Loading small size paper into the Wide Large Capacity Tray". Make sure the paper rest on top of the supporting plates on both sides.
  • Page 48 2. Adding Paper, Toner, Staples, Rings and Glue Load additional sheets, if necessary. CAL047 Tightly fit the end fence to the loaded paper, and then re-lock the end fence again. CAL064 Carefully slide the paper tray fully in. Check the size on the display. •...
  • Page 49 Loading Paper Set the paper Pull out the paper tray Make sure that the carefully until it stops. supports in their paper supports are storage positions. properly set. Change paper size. Remove paper if Load paper into the paper loaded. tray, and then carefully Remove the paper slide the paper tray fully in.

  • Page 50: Loading Paper Into The Multi Bypass Tray

    2. Adding Paper, Toner, Staples, Rings and Glue Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CAL087 CAL088 Make sure there is space between the sheets. CAL089 Loading Paper into the Multi Bypass Tray This section describes how to load paper in the multi bypass tray.
  • Page 51 Loading Paper • When two Wide LCTs are installed, the multi bypass tray cannot be installed on the second Wide LCT. • Check that the paper edges are aligned at the left side. • The maximum number of sheets you can load into the multi bypass tray depends on paper type. The number should not exceed the upper limit.

  • Page 52: Loading Paper Into The Interposer

    2. Adding Paper, Toner, Staples, Rings and Glue CAL092 Press the elevator switch on the multi bypass tray. CAL093 The green lamp of the elevator switch flashes when the tray is moving and remains lit when the tray is still. If you want to add new paper or remove jammed paper, first press the elevator switch to lower the tray.
  • Page 53 Loading Paper • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly detected or paper jams. • When using the Z-fold function, the paper in the interposer must be of the same size as the prints after they have been Z-folded.

  • Page 54: Loading Cover Sheets Into The Interposer Of The Perfect Binder

    2. Adding Paper, Toner, Staples, Rings and Glue Loading Cover Sheets into the Interposer of the Perfect Binder This section describes how to load cover sheets into the interposer of the perfect binder. • The length/size of cover sheets depends on the thickness of the spine. Estimating the thickness of the spine This section explains how to calculate the approximate spine thickness and the cover sheet length and size.
  • Page 55 Loading Paper • You cannot perfect bind a booklet if the thickness of the book block's spine exceeds 23 mm (0.9 inches). Orientation and binding position of covers and originals This section explains the orientation and binding positions of covers and originals. Place covers and originals in the orientation in which they are read.

  • Page 56: Loading Tab Stock

    2. Adding Paper, Toner, Staples, Rings and Glue While lightly pinching the side fence, align it with the paper size to be loaded. CAL096 Load paper face up and neatly stacked. Slide the side fence tightly against the loaded paper. CAL097 •...
  • Page 57 Loading Paper CAL036 1. Original width 2. Index width • Specify the size of tab stock under Paper Size in Tray Paper Settings. The sizes that can be used are A4 , 8 " × 11" , and 8 " × 14" . •...
  • Page 58 2. Adding Paper, Toner, Staples, Rings and Glue Place the tab sheet holder on the loaded tab stock. CAL098 Wide LCT Place the tab sheet holder on the loaded tab stock. CAL037 Multi Bypass Tray Adjust the end fence position so that the tab sheet holder will fit the tab stock. CAL090...

  • Page 59: Loading Orientation-Fixed Paper Or Two-Sided Paper

    Loading Paper CAL099 • Check the position of the index tab to avoid cropping the image. • Align the image you want to print by checking the position of the index tab. If the image extends beyond the index tab, the backs of sheets may get soiled with toner. •...

  • Page 60: Loading Envelopes

    2. Adding Paper, Toner, Staples, Rings and Glue Paper Orientation LCT (Tray 3 - 5) Tray 1, 2 Wide LCT (Tray 3 - 6) Multi Bypass Tray (Tray 7) Paper orientation: Paper orientation: • Press the [Paper Setting] key, and specify "Letterhead" for the [Paper Type] setting of the paper tray you want to use.
  • Page 61 Loading Paper CAL149 • Multi Bypass Tray CAL150...

  • Page 62: Changing The Paper Size

    2. Adding Paper, Toner, Staples, Rings and Glue Changing the Paper Size This section explains how to change the paper size. • When loading paper, take care not to trap or injure your fingers. Procedures for changing the paper size differ depending on the tray. •...
  • Page 63 Changing the Paper Size Release the lock on the side fence. CAL050 While pressing down the release lever, slide the side fences until they are aligned with the paper size you want to load. CAL051 Slide the end fence until it is aligned with the paper size you want to load. CAL052...

  • Page 64: Changing The Paper Size In The Large Capacity Tray

    2. Adding Paper, Toner, Staples, Rings and Glue When adjusting the paper tray for custom size paper, pull up on the end fence to secure it at the required position. CAL100 Square the paper, and then load it print side down. Re-lock the side fences again.
  • Page 65 Changing the Paper Size Carefully pull out the paper tray until it stops. CAL080 Remove the screws holding the side fence in position. CAL055 Set the side fences to the size you want. CAL054...
  • Page 66 2. Adding Paper, Toner, Staples, Rings and Glue Fasten the side fence with the screws. CAL056 Set the end fence along the paper size. CAL101 Square the paper, and then set it in the tray. CAL102...
  • Page 67 Changing the Paper Size Set the paper size selector in the innermost part of the tray to the new paper size. CAL057 Carefully slide the paper tray fully in. Check the size on the display. Changing to A4 , 8 "...

  • Page 68: Changing The Paper Size In The Wide Large Capacity Tray

    2. Adding Paper, Toner, Staples, Rings and Glue Fasten the end fence using the screw provided. CAL058 • When loading index tabs, shift the end fence for A4 , 8 " × 11" to position before setting the end fence for index tabs. Changing the Paper Size in the Wide Large Capacity Tray This section explains how to change the paper size in the Wide LCT.
  • Page 69 Changing the Paper Size Release the end fence. CAL062 Loosen the screws holding the side fences in position. CAL083 Load paper by aligning the paper with the left side of the paper tray. Place paper with print side up. Load a stack of paper about 5 - 10 mm (0.25 - 0.4 inches) high. To load paper smaller than B5 JIS that has a vertical length of 139.7 to less than 257 mm (5.5 to less than 10.12 inches), remove the paper supports.
  • Page 70 2. Adding Paper, Toner, Staples, Rings and Glue Slide the side fences into position according to the size of the paper. CAL060 Set the paper flush against the protrusions in the bottom of the inner side fence. Slide the side fences into position according to the paper size. Secure the side fences by carefully tightening the screws.

  • Page 71: Changing To A Size That Is Not Automatically Detected

    Changing the Paper Size Tightly fit the end fence to the loaded paper, and then re-lock the end fence again. CAL064 Carefully slide the paper tray fully in. Check the size on the display. • p.46 " Loading small size paper into the Wide Large Capacity Tray" Changing to a Size That Is Not Automatically Detected This section describes how to set the paper size that is not automatically detected.

  • Page 72: Specifying Custom Size Paper

    2. Adding Paper, Toner, Staples, Rings and Glue • For details about paper sizes selected automatically, see "Recommended Paper Sizes and Types", About This Machine. Specifying Custom Size Paper This section describes how to specify the custom size paper. When the custom size paper is loaded, the user must set the paper size on the control panel. Press the [Paper Setting] key.

  • Page 73: Adding Toner

    Adding Toner Adding Toner This section describes how to add and store toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns.

  • Page 74: Replacing Toner

    2. Adding Paper, Toner, Staples, Rings and Glue • Do not crush or squeeze toner containers. Doing so can cause toner spillage, possibly resulting in dirtying of skin, clothing, and floor, and accidental ingestion. • Fault may occur if you use toner other than the recommended type. •...
  • Page 75 Adding Toner Take the new toner Remove the toner Hold both ends of Open the toner container out of its the toner container cover. container carefully. box. firmly. Pull out the lever. Shake the toner Insert the new toner Push the new toner container 5 to 6 container.

  • Page 76: Adding Staples

    2. Adding Paper, Toner, Staples, Rings and Glue Adding Staples This section describes what to do when staples need replacing. • Keep your hands clear of the booklet finisher tray when removing misfed paper, pulling out or pushing in the finisher's staple unit. You can trap and injure your fingers if you do not. •...

  • Page 77: Booklet Finisher Sr5020

    Adding Staples Open the finisher Pull out the cartridge Pull out the cartridge Remove the empty lever. gently. refill in the direction front cover. of the arrow. Pull out the staple unit. Turn knob R10 counterclockwise to rotate the staple unit. Push the new refill Hold the lever, and Return the staple...

  • Page 78: Booklet Finisher Sr5020 (Saddle Stitch)

    2. Adding Paper, Toner, Staples, Rings and Glue Remove the empty Open the finisher Pull out the cartridge Pull out the cartridge front cover. refill in the direction lever. gently. of the arrow. Pull handle Rb18, and then pull out the staple unit.
  • Page 79 Adding Staples Open the finisher front cover. Raise the levers. Pull out the cartridges gently. Pull out the staple unit. Hold both sides of the cartridge, Remove the empty refill in Push in the new staples and then raise the upper unit. the direction of the arrow.

  • Page 80: Replacing Ring Combs

    2. Adding Paper, Toner, Staples, Rings and Glue Replacing Ring Combs This section describes how to replace ring combs. • Keep your hands clear of the inside of the ring binder and the space under the ring binder tray. You can trap your fingers if you do not. •...

  • Page 81: Changing The Type Of Ring Combs

    Replacing Ring Combs • The ring comb cartridge can hold both 100-sheet and 50-sheet type ring combs, but be sure not to mix the two sizes inside the cartridge. • We recommend that you prepare separate ring comb cartridges for each type and colour of ring comb.
  • Page 82 2. Adding Paper, Toner, Staples, Rings and Glue Place your fingers between the cartridge and the ring combs, and then remove the ring combs. CAL107 Insert the ring combs you want to use into the cartridge. Put the cartridge back into the machine.

  • Page 83: Adding Binding Glue

    Adding Binding Glue Adding Binding Glue This section explains how to fill the glue container with binding glue. • Store binding glue in a cool (-20 to 40°C), dark place, away from moisture, extremely high temperatures, direct sunlight, and naked flames. •...

  • Page 84: Inserting Pages Into An Existing Ring Bound Booklet

    2. Adding Paper, Toner, Staples, Rings and Glue Inserting Pages into an Existing Ring Bound Booklet This section describes how to insert pages into an existing ring bound booklet. To insert new pages into a ring bound booklet, perform the following procedure. •...
  • Page 85 Inserting Pages into an Existing Ring Bound Booklet Insert the spine of the ring comb into the fixing lug of the ring stand. Gently press down on the ring comb to lock it into place. CAL110 Open the bound booklet to where you want to insert the new pages, and then place one of your hands on the ring stand.
  • Page 86 2. Adding Paper, Toner, Staples, Rings and Glue Holding the sides of the ring opener, carefully press down the opened rings. To close a 100-sheet type binding ring comb, use the side of the ring opener that has the smaller grooves.

  • Page 87: Clearing Misfeeds

    3. Clearing Misfeeds This chapter describes what to do if a paper jam (misfeed) occurs. Removing Jammed Paper This section describes how to locate and remove jammed paper. • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface."...

  • Page 88: Locating Jammed Paper

    3. Clearing Misfeeds • You can also use the procedure indicated in [System Status] to remove jammed paper. Locating Jammed Paper If a misfeed happens, remove the misfed paper or original following the procedures stated on the sticker inside the finisher or front cover. The location of the paper jam (misfeed) is indicated by the letter shown on the display panel.
  • Page 89 Removing Jammed Paper After each step is completed, press [Next]. To go back to the previous step, press [Previous]. Press [Entire View], the entire machine is displayed. When all jammed paper is removed, restore the machine to the original state. •...

  • Page 90: When A Is Displayed

    3. Clearing Misfeeds When A Is Displayed Open the right front Turn knobs A2 and If you cannot remove cover. A3, and then remove misfed paper, open the misfed paper. paper tray, and then Push button A, and remove misfed paper. then open the guide Close the guide board.

  • Page 91: When B Is Displayed

    Removing Jammed Paper When B Is Displayed Open the right front Turn knob Z2 18 to 25 Turn lever B3 to the cover. times. left, and then pull out the unit. Turn knobs B1 and B2 18 to 25 times. Open B4 guide board, and then remove Open B5 guide board, Open the guide...

  • Page 92: When C Is Displayed

    3. Clearing Misfeeds When C Is Displayed Open both front If you cannot remove Turn knob Z3 18 to 25 Turn lever C2 to the misfed paper, turn times. covers. left, and then pull knob C1 18 to 25 times. out the unit.

  • Page 93: When D Is Displayed

    Removing Jammed Paper When D Is Displayed Turn lever C2 to the Open both front Turn knob C1 18 to 25 Turn knob Z3 18 to 25 covers. times. times. left, and then pull out the unit. Remove misfed paper from the bottom left hand corner.

  • Page 94: When E Is Displayed

    3. Clearing Misfeeds When E Is Displayed Open the front left cover. Remove misfed paper. Close the front left cover. CAL121...

  • Page 95: When K Is Displayed

    Removing Jammed Paper When K Is Displayed Open the buffer pass Remove misfed paper. Push Kc3 button to Turn knob Kc4 20 to unit front cover. close Kc2 cover. 22 times clockwise. Turn knob Kc1 20 to 22 times counterclockwise. Open Kc2 cover.

  • Page 96: When L Is Displayed

    3. Clearing Misfeeds When L Is Displayed Open the stacker Raise lever L2, Turn knob L4 Raise lever L3. upper cover. and then remove 17 to 19 times misfed paper. counterclockwise, Raise lever L1, and then remove and then remove Return lever L2 misfed paper.

  • Page 97: When Mc1 - Mc4 Is Displayed

    Removing Jammed Paper When Mc1 - Mc4 Is Displayed Open the ring binder Raise lever Mc2, Raise lever Mc3, Raise lever Mc4, and then remove and then remove and then remove front right and front misfed paper. left covers. misfed paper. misfed paper.

  • Page 98: When Mc7 Or Mc8 Is Displayed

    3. Clearing Misfeeds When Mc7 or Mc8 Is Displayed Open the ring binder Remove the unit Remove any bound Remove misfed front right cover. fully by pulling on paper. booklets that are handle Mc8. inside the machine. Pull down lever Return the unit to its Mc7.

  • Page 99: When Mk3 - Mk5 Is Displayed

    Removing Jammed Paper When Mk3 - Mk5 Is Displayed Raise the interposer Raise levers Mk4 Remove misfed Remove misfed of the perfect binder. and Mk5. paper. paper. Open the upper left Return levers Mk4 cover (Mk3). and Mk5 to their original positions.

  • Page 100: When Mk6 Is Displayed

    3. Clearing Misfeeds When Mk6 Is Displayed Open the bridge unit front cover (to the right of the perfect binder). Raise lever Mk6, and then remove misfed paper. Return lever Mk6 to its original position. Close the bridge unit front cover. CAL014 When Mk7 or Mk8 Is Displayed Raise lever Mk8,...

  • Page 101: When Mk9 - Mk11 Is Displayed

    Removing Jammed Paper When Mk9 - Mk11 Is Displayed Check that the LED Hold down lever Remove misfed Turn knob Mk10 Mk11. paper. on the perfect binder clockwise. front right cover Remove misfed Return lever Mk11 is unlit. paper. to its original Open the perfect position.

  • Page 102: When Mk12 - Mk14 Is Displayed

    3. Clearing Misfeeds When Mk12 - Mk14 Is Displayed Remove misfed Turn lever Mk13 to Check that the LED Return lever Mk12 paper. the left. on the perfect binder to its original front right cover is position. unlit. Open the perfect binder front right and front left covers.

  • Page 103: When N1 Is Displayed

    Removing Jammed Paper When N1 Is Displayed Open the Z-folding Raise lever N1. Remove misfed unit upper cover. paper. Lower lever N1, and then close the Z-folding unit upper cover. CAL122 When N2 or N3 Is Displayed Open the Z-folding Open the N2 cover.

  • Page 104: When Q1 - Q4 Is Displayed

    3. Clearing Misfeeds When Q1 - Q4 Is Displayed Turn knob Q1 Turn knob Q2 Open the interposer Open the interposer counterclockwise. upper tray cover and counterclockwise. main cover or right interposer lower tray cover. Remove misfed cover. paper. Remove misfed paper.

  • Page 105: When R1 - R3 Is Displayed

    Removing Jammed Paper When R1 - R3 Is Displayed Open the front Remove misfed If you cannot Remove misfed cover of the paper, and then paper, and then remove misfed paper, Finisher SR5000. return lever R1 to turn lever R2 return lever R2 to its original position.

  • Page 106: When R4 - R8 Is Displayed

    3. Clearing Misfeeds When R4 - R8 Is Displayed Lower lever R5 to Open the front cover Remove misfed Remove misfed the left. of the Finisher SR5000. paper. paper. Lower lever R4 to the left. Remove misfed Remove misfed If you cannot If you cannot paper.

  • Page 107: When Rb1 - Rb5 Is Displayed

    Removing Jammed Paper When Rb1 - Rb5 Is Displayed Return lever Rb3 to Open the front cover Raise lever Rb3, Turn knob Rb2, its original position. of the Booklet Finisher and then remove and then remove misfed paper. SR5020. misfed paper. Raise lever Rb1, Return lever Rb1 to and then remove...

  • Page 108: When Rb6 - Rb9 Is Displayed

    3. Clearing Misfeeds When Rb6 - Rb9 Is Displayed Open the front cover Pull lever Rb7 to the Turn knob Rb8, of the Booklet Finisher and then remove left. SR5020. misfed paper. Lower lever Rb6. Return levers Rb6 and Rb7 to their original positions.

  • Page 109: When Rb10 - Rb17 Is Displayed

    Removing Jammed Paper When Rb10 - Rb17 Is Displayed Turn knob Rb11 Open the front cover Pull handle Rb12, Raise lever Rb13, 9 to 11 times. of the Booklet Finisher and then pull out and then remove SR5020. the staple unit. misfed paper.

  • Page 110: When U Is Displayed (When The Large Capacity Tray Is Installed)

    3. Clearing Misfeeds When U Is Displayed (when the Large Capacity Tray is installed) Open the front Turn knob U2, and Turn knob U4. Hold down lever U3. then remove misfed cover of the machine. paper. Hold down lever U1. Return lever U1 to its original position.

  • Page 111: When U1 - U6 Is Displayed (When The Wide Large Capacity Tray Is Installed)

    Removing Jammed Paper When U1 - U6 Is Displayed (when the Wide Large Capacity Tray is installed) Open the front cover of Turn knob U2, and then Hold down lever U3. Tray 3, 4. remove misfed paper. Hold down lever U1. Return lever U1 to its original position.

  • Page 112: When U7 - U9 Is Displayed (When The Wide Large Capacity Tray Is Installed)

    3. Clearing Misfeeds When U7 - U9 Is Displayed (when the Wide Large Capacity Tray is installed) Open the Wide LCT front Turn knob U9, and then Turn knob U7, and then left cover. remove misfed paper. remove misfed paper. Hold down lever U8, and Return lever U8 to its then turn knob U5.

  • Page 113: When Z Is Displayed

    Removing Jammed Paper When Z Is Displayed Open both front Lower lever Z1 by Turn knobs C1 and Turn lever C2 to the covers. Z3 18 to 25 times. pressing it down. left, and then pull out the unit. Remove misfed Remove misfed paper.

  • Page 114: Removing Jammed Staples

    3. Clearing Misfeeds Removing Jammed Staples This section describes how to remove jammed staples. • Keep your hands clear of the booklet finisher tray when removing misfed paper, pulling out or pushing in the finisher's staple unit. You can trap and injure your fingers if you do not. •...

  • Page 115: Booklet Finisher Sr5020

    Removing Jammed Staples Open the finisher Turn knob R10 Pull out the cartridge Pull out the cartridge front cover. counterclockwise to lever. gently. rotate the staple unit. Pull out the staple unit. Remove jammed Pull down the face Open the face plate Hold the lever, plate until it clicks.
  • Page 116 3. Clearing Misfeeds When S1 Is Displayed Open the finisher Turn knob Rb19 Pull out the Pull out the cartridge front cover. counterclockwise to cartridge lever. gently. rotate the staple unit. Pull handle Rb18, and then pull out staple unit. Hold the lever, Open the face Remove jammed...
  • Page 117 Removing Jammed Staples When S2 Is Displayed (Saddle Stitch) Open the finisher Pull out the Open the Pull out the cartridge gently. front cover. cartridge levers. cartridge’s face plate. Pull handle Rb12, and then pull out the staple unit. Hold the levers, Remove jammed Pull up the face Push down the...

  • Page 118: Removing Jammed Ring Combs

    3. Clearing Misfeeds Removing Jammed Ring Combs This section describes how to remove jammed ring combs. • Keep your hands clear of the inside of the ring binder and the space under the ring binder tray. You can trap your fingers if you do not. If ring combs become jammed, a message appears on the display panel.

  • Page 119: Removing Punch Waste

    Removing Punch Waste Removing Punch Waste This section describes how to remove punch waste. • While " Hole Punch Receptacle is full." is displayed, you cannot use the punch function. • " Hole Punch Receptacle is full." is displayed until the punch waste box is reinstalled. •...

  • Page 120: Ring Binder

    3. Clearing Misfeeds Ring Binder This section describes how to remove the comb binding punch waste from the ring binder. Open the ring binder Empty the comb front right cover. binding punch receptacle. Using both hands, pull out the comb Reinstall the comb binding punch binding punch...

  • Page 121: Removing Staple Waste

    Removing Staple Waste Removing Staple Waste This section describes how to remove staple waste. • While " Waste Staple Receptacle is full." is displayed, you cannot use the staple function. • " Waste Staple Receptacle is full." is displayed until the staple waste box is reinstalled. •...

  • Page 122: Removing Waste Paper

    3. Clearing Misfeeds Removing Waste Paper This section describes how to remove the waste paper. • While "The waste paper receptacle is full." is displayed, you cannot use the perfect binding function. • "The waste paper receptacle is full." is displayed until the receptacle is reinstalled. •...

  • Page 123: Remarks

    4. Remarks This chapter describes where to place your machine for optimal performance. Where to Put Your Machine This section describes precautions for installation and movement. Machine Environment Select your machine's location carefully. Environmental conditions greatly affect its performance. Moving To move your machine, contact your service representative.

  • Page 124: Environments To Avoid

    4. Remarks • Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur. • Make sure the room where you are using the machine is well ventilated and spacious. Good ventilation is especially important when the machine is used heavily. •...

  • Page 125: Power Connection

    Where to Put Your Machine CAL126 1. Rear: 80 cm (31.5 inches) or more 2. Right: 100 cm (39.4 inches) or more 3. Front: 100 cm (39.4 inches) or more 4. Left: 100 cm (39.4 inches) or more • For the required space when options are installed, contact your service representative. Power Connection This section describes power supply.
  • Page 126 4. Remarks • Do not use multi-socket adaptors. Doing so could result in fire or electric shock. • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock.

  • Page 127: Checking The Earth Leakage Breaker

    Checking the Earth Leakage Breaker Checking the Earth Leakage Breaker This section explains how to check the earth leakage breaker. • When this machine's circuit breaker is set to "Off", do not switch it to "On". Doing so could result in electric shock, fire, smoke, or tripping of the room's breakers.
  • Page 128 4. Remarks Check that the earth leakage breaker moves to the Off position. CAL152 Return the earth leakage breaker to the On position. CAL153 Turn on the main power. • If the machine does not start up when you turn its main power switch back on, check whether the earth leakage breaker is in the Off position.

  • Page 129: Trademarks

    Trademarks Trademarks Adobe, Acrobat, Acrobat Reader and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. ® Windows is either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 130 4. Remarks...

  • Page 131: Index

    INDEX Inserting pages into an existing ring bound booklet ................Access to the machine........Interposer............... Adding binding glue..........Adding staples............Loading cover sheets into the interposer of the Adding toner............perfect binder............Adjusting the color registration......Loading envelopes..........Adjusting the image position........ Loading orientation-fixed paper or two-sided Attention light............
  • Page 132 Problems operating the machine......When Mk3 - Mk5 is displayed......When Mk6 is displayed........When Mk7 or Mk8 is displayed......Removing bound booklets from the ring binder tray When Mk9 - Mk11 is displayed......................When N1 is displayed........Removing jammed paper........When N2 or N3 is displayed......
  • Page 133 MEMO...
  • Page 134 MEMO M077-2173...
  • Page 135 © 2010...
  • Page 136 M077-2173...

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