Page 1 echnical ulletin PAGE: 1/5 Reissued: 09-Jan-14 Model: Date: 04-Oct-10 .: RM077001h Aries-P1.5 RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: Engine T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 2 echnical ulletin PAGE: 2/5 Reissued: 09-Jan-14 Model: Date: 04-Oct-10 .: RM077001h Aries-P1.5 Version Modified Points or Symptom Corrected 1.008 :16 Modified Points Support for both ProC901 and ProC901 PLUS Following Firmware need to be updated together. Part number Version Web Support M0776083A 1.04 Engine...
Page 3 echnical ulletin PAGE: 3/5 Reissued: 09-Jan-14 Model: Date: 04-Oct-10 .: RM077001h Aries-P1.5 Version Modified Points or Symptom Corrected Ope Panel CHN M0776387 1.05 Ope Panel NA M0776385C 1.05 Ope Panel EU M0776386C 1.05 Language M0776390B 1.04 Network Support M0776692C 7.12 1.005:16 Modified Points Early web cleaning indication has been fixed...
Page 4 echnical ulletin PAGE: 4/5 Reissued: 09-Jan-14 Model: Date: 04-Oct-10 .: RM077001h Aries-P1.5 Version Modified Points or Symptom Corrected 1.003:16 Modified Points ＜Specification Changes＞ 1. Creo controller is supported. 2. New function has been added to avoid decrease in productivity which occurs when frequently activating/deactivating the units involving image creation.
Page 5 echnical ulletin PAGE: 1/2 Reissued: 12-Jul-11 Model: Date: Aries-P1.5 04-Oct-10 .: RM077002b RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Language Install H. Kawamura From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical...
Page 6 echnical ulletin PAGE: 2/2 Reissued: 12-Jul-11 Model: Date: Aries-P1.5 04-Oct-10 .: RM077002b Version Modified Points or Symptom Corrected 1.03 Modified point fuser unit PM counter is corresponding to several fusing unit to prevent fusing belt from wearing away Following firmware need to be upgraded together Part number Version Engine...
Page 7 echnical ulletin PAGE: 1/3 Reissued: 11-Jul-11 Model: Date: Aries-P1.5 04-Oct-10 .: RM077003b RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: OpePanel.EXP H. Kawamura From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical...
Page 8 echnical ulletin PAGE: 2/3 Reissued: 11-Jul-11 Model: Date: Aries-P1.5 04-Oct-10 .: RM077003b For US Models Version Modified Points or Symptom Corrected 1.05 Modified Points In the Paper Library, Advanced setting for paper created from "*Not Programmed" can be adjusted. When replacing GW-Controller, data saved to paper library can be restored.
Page 9 echnical ulletin PAGE: 3/3 Reissued: 11-Jul-11 Model: Date: Aries-P1.5 04-Oct-10 .: RM077003b For EU Models Version Modified Points or Symptom Corrected 1.05 Modified Points In the Paper Library, Advanced setting for paper created from "*Not Programmed" can be adjusted. When replacing GW-Controller, data saved to paper library can be restored.
Page 10 echnical ulletin PAGE: 1/2 Reissued: 12-Jul-11 Model: Date: Aries-P1.5 04-Oct-10 .: RM077004b RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Network Support H.Kawamura From: PPBG Service Planning Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical...
Page 11 echnical ulletin PAGE: 2/2 Reissued: 12-Jul-11 Model: Date: Aries-P1.5 04-Oct-10 .: RM077004b Version Modified Points or Symptom Corrected 7.11 Symptom corrected: 1. Scan to SMB fails if the file submitted to the DFS folder in the destination and the file of the same name exist in the DFS folder. 2.
Page 12 echnical ulletin PAGE: 1/2 Reissued: 22-Feb-13 Model: Date: Aries-P1.5 04-Oct-10 .: RM077005d RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Web Support T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 13 echnical ulletin PAGE: 2/2 Reissued: 22-Feb-13 Model: Date: Aries-P1.5 04-Oct-10 .: RM077005d Version Modified Points or Symptom Corrected SP2-992-001: 0.0 -> 0.5 SP2-993-001: 0 -> 1 Following Firmware need to be updated together Part number Version Web Support M0776083 1.03.1 Engine M0775253 1.007:16...
Page 14 echnical ulletin PAGE: 1/3 Reissued: 22-Feb-13 Model: Date: Aries-P1.5 04-Oct-10 .: RM077006g RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: System T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 15 echnical ulletin PAGE: 2/3 Reissued: 22-Feb-13 Model: Date: Aries-P1.5 04-Oct-10 .: RM077006g Version Modified Points or Symptom Corrected 7. Countermeasure against jam in SR5020 soon after recovering from pause during stapling, and irregular paper stock. When the flywheel is added to the machine for a countermeasure against the shockjitter, following SP need to be changed together.
Page 16 echnical ulletin PAGE: 3/3 Reissued: 22-Feb-13 Model: Date: Aries-P1.5 04-Oct-10 .: RM077006g Version Modified Points or Symptom Corrected 1.03 Modified Points Early web cleaning indication has been fixed fuser unit PM counter is corresponding to several fusing unit to prevent fusing belt from wearing away Following firmware need to be upgraded together Part number...
Page 17 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 25-Oct-10 RM077007 Subject: Prepared by: Latest firmware version List N.Iida From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2 This RTB has been issued to announce the firmware versions applied to the 1...
Page 18 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 25-Oct-10 RM077007 The firmware versions in the following table are required for proper operation of the unit. Please prepare the firmware in advance to perform the update upon site installation. Note Peripheral devices must be updated from the units installed closest to the mainframe. Power cycle the mainframe after updating each peripheral.
Page 19 echnical ulletin PAGE: 1/3 Reissued:27-Apr-11 Model: Date: No.: Aries-P1.5/C1.5 25-Oct-10 RM077008c RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Paper Libraly Data for AriesP1.5/C1.5 H. Kawamura From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required...
Page 20 echnical ulletin PAGE: 2/3 Reissued:27-Apr-11 Model: Date: No.: Aries-P1.5/C1.5 25-Oct-10 RM077008c Media List & MQP file The Media List and MQP file have been uploaded onto the GKM support site Tier2 under the title “Pro C901and 901S Media List/Paper Library Data” in the ‘Summary’ column. Download the latest version from the GKM, and install the MQP file when setting up the machine.
Page 21 echnical ulletin PAGE: 3/3 Reissued:27-Apr-11 Model: Date: No.: Aries-P1.5/C1.5 25-Oct-10 RM077008c Installation Procedure: Paper Library 1. Create a folder on the SD card, and name the folder "mqp". 2. Copy the MQP file onto the "mqp" folder, and then rename the copied file "library.mqp". 3.
Page 22 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 08-Nov-10 RM077009 Subject: Prepared by: Change the PM Yield of Fusing Belt Hiroaki Matsui From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 23 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 16-Nov-10 RM077010 Subject: Prepared by: Manual Correction for Aries-P1.5/C1.5 Air Separator Hidetoshi Kawamura From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
Page 24 Label : ROHS : CHN : date : 40mm G1787776 Decal : CMIIT : CHN : AEGIS Affected Units (Total of 10 units) Product Product Serial Numbers Number of Description Description affected units T010100001 ～ T010100003 Pro C901 M07729 T010110001 ～ T010110007...
Page 25 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5 / C1.5 06-Dec-10 RM077011 The 2 decals and 1 label are attached to the locations shown in the diagram below. H5554492A Decal : ROHS : CHN : 10 : 20mm H5554496A Label : ROHS : CHN : date : 40mm G1787776 Decal : CMIIT : CHN : AEGIS...
Page 26 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 21-Dec-10 RM077012 Subject: Prepared by: Counter Display Hidetoshi Kawamura From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2 The Service Manual for Aries-P1.5/C1.5 was corrected...
Page 27 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 21-Dec-10 RM077012 -“Developer (A3/DLT & Larger)” displays, SP 5041-001-0, “Developer” and Developer counter raised by using A3/DLT or larger size. -“Prints (A3/DLT & Larger)” displays, SP 5041-001-1, “Prints” and Print counter raised by using A3/DLT or larger size.
Page 28 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 09-Jun-11 RM077013a RTB Reissue The items in bold italics were added. Subject: Prepared by: Hot Roller Modification H. Matsui From: 1st PP Service Planning Sec., PP Service Planning Classification: Troubleshooting Part information Action required Mechanical Electrical...
Page 29 Notes on the Old Hot Roller (M0774105) and the New Hot Roller (M0774160) Some of the old Hot Rollers (M0774105) installed in the Pro C901/C901s of the initial production could be found with a “spacer” attached to the core to compensate for the deviation in the core size.
Page 30 The auxiliary tray should be used in the following conditions: S/N of the Booklet Finisher is V5301200075 or older Booklet Finisher is connected to Pro C901/C901s Paper type is “Coated & Thin” Poor stacking on the shift tray Attaching the Auxiliary Tray: 1.
Page 31 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 24-Jan-11 RM077015 Subject: Prepared by: Paper Library Data Version Check J. Kobayashi From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2...
Page 32 : Early April, 2011 Force Print from Command Work Station Force Print is a conventional feature available on Ricoh printers and is operated on the control panel. However, when operated from Command Work Station (CWS) the Force Print dialog box (Figure 1) will open but will result in another dialog box (Figure 2), and disables completion of the process.
Page 33 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 28-Jan-11 RM077016 Figure 2 below shows the actual error: Paper Tray information does not appear in the blue box under “Document default”. The “OK” button is invalid. Paper Tray information is not displayed. The dialog box will remain open even after selecting “Document default”...
Page 34 echnical ulletin PAGE: 1/3 Model: Date: No.: Aries-P1.5/C1.5 15-Feb-11 RM077017 Subject: Prepared by: Notice for Exhasuting Developer H. Kawamura From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2...
Page 35 echnical ulletin PAGE: 2/3 Model: Date: No.: Aries-P1.5/C1.5 15-Feb-11 RM077017 developer bottle moves about 3mm either side of the bottle as shown below. Serial numbers of machines that contains development units without countermeasure T0100880001 to T0100880018 T0100890001 to T0100890009 T0100980001 to T0100980051 T0100990001 to T0100990037 T0101000001 to T0101000003 T0101080001 to T0101080027...
Page 36 echnical ulletin PAGE: 3/3 Model: Date: No.: Aries-P1.5/C1.5 15-Feb-11 RM077017 Location of the serial number of the development unit...
Page 37 echnical ulletin PAGE: 1/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Subject: Prepared by: Manual Correction for Aries-P1.5/C1.5 SC information Hidetoshi Kawamura From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
Page 38 echnical ulletin PAGE: 2/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Correction Page 117 to 131...
Page 39 echnical ulletin PAGE: 3/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Service Call Tables - 4-2 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ITB cleaning motor lock error The machine detects an error of the ITB cleaning motor while it is rotating.
Page 40 echnical ulletin PAGE: 4/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The machine cannot complete the ITB centering control for 120 seconds after the ITB motor has started rotating. Belt centering roller out of home position ITB motor rotation sensor defective Belt centering roller sensor defective Belt centering roller motor defective...
Page 41 echnical ulletin PAGE: 5/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ITB position error 1 The belt centering sensor detects an ITB position error. ITB abnormal Belt centering roller out of home position ITB motor rotation sensor defective Belt centering roller sensor defective Belt centering roller motor defective 1.
Page 42 echnical ulletin PAGE: 6/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 1. Replace the belt overrun sensor: rear. 2. Reinstall the ITB in the opposite direction or replace it. 3. Execute "Clearing SC471/475/476". ( "Clearing SC 471, 475 or 476"...
Page 43 echnical ulletin PAGE: 7/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Harness loose or disconnected Waste toner transport motor 1 defective Blocking in the toner collection tube to the waste toner bottle. 1. Check the harness connection. 2.
Page 44 echnical ulletin PAGE: 8/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Possible causes are same as SC490-001. Countermeasures are same as SC490-001. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Charge unit cleaning motor M error The machine detects a short or open signal of the coil in the -003 charge unit cleaning motor M (magenta).
Page 45 echnical ulletin PAGE: 9/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Drum motor Y error The machine detects a short or open signal of the coil in the drum -008 motor Y (yellow). Possible causes are same as SC490-005. Countermeasures are same as SC490-005.
Page 46 echnical ulletin PAGE: 10/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ITB drive motor error The machine detects a short or open signal of the coil in the ITB -012 drive motor. ITB drawer incorrectly set Harness from IOB 2 to this motor short, broken or disconnected Coil in this motor short or open...
Page 47 echnical ulletin PAGE: 11/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ID/MUSIC sensor unit shutter defective Harness of sensor unit disconnected or broken Front, center or rear MUSIC sensor defective 1. Check the harness and connection. 2.
Page 48 echnical ulletin PAGE: 12/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 1. Execute the manual process control with SP3820-001. 2. Clean or replace the ITB. 3. Replace the laser unit YM or CK. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) MUSIC sensor: Y color shift error 2 -023...
Page 49 echnical ulletin PAGE: 13/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ITB scratched or broken Dust on the ITB New Laser unit installed Process control execution incorrect 1. Execute the manual process control with SP3820-001. 2.
Page 50 echnical ulletin PAGE: 14/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Page 133 to 149...
Page 51 echnical ulletin PAGE: 15/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Service Call Tables - 5-1 SC codes Group 5: Paper Feed Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Tray 1 (tandem tray) feed error The tray 1 lift sensor does not switch on 10 s after the tray lift motor switches on and starts lifting the bottom plate.
Page 52 echnical ulletin PAGE: 16/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Poor connection or defective tray 3, 4 or 5 lift motor Poor connection or defective tray 3, 4 or 5 lift sensor Remaining paper or another obstruction has stopped the tray and motor.
Page 53 echnical ulletin PAGE: 17/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Poor connection or defective tray 5 or 6 lift motor Poor connection or defective tray 5 or 6 lift sensor Remaining paper or another obstruction has stopped the tray and motor.
Page 54 echnical ulletin PAGE: 18/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 22. Check the harness connection. 23. Replace the LCT exit roller contact motor. 24. Replace the LCT exit roller sensor. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Registration gate position error The registration gate HP sensor does not detect the registration gate position properly.
Page 55 echnical ulletin PAGE: 19/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Overload on the paper exit motor because the paper transfer belt stuck to the PTB rollers. This happened because there was no operation for a long time. Overload on the paper exit motor due to the different rotation speeds between the paper exit motor and fusing motor.
Page 56 echnical ulletin PAGE: 20/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fan alarm 1: PTB (Paper Transport Belt) fan 2 The machine detects a fan alarm signal from PTB fan 2 for 0.1 -002 second during the fan operation.
Page 57 echnical ulletin PAGE: 21/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fan alarm 1: Paper cooling fan 1 The machine detects a fan alarm signal from paper cooling fan 1 -006 for 0.1 second during the fan operation. An obstruction has stopped paper cooling fan 1.
Page 58 echnical ulletin PAGE: 22/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 67. Pull out the registration unit drawer and then push it into the machine. 68. Check the harness connection to the CIS cleaning fan. 69.
Page 59 echnical ulletin PAGE: 23/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) An obstruction has stopped the development unit K, C, M or Y fan. Harness disconnected 77. Check the harness connection to the development unit K, C, M or Y fan.
Page 60 echnical ulletin PAGE: 24/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Fan alarm 2: PSU fan 1 -005 -006 Fan alarm 2: PSU fan 2 -007 Fan alarm 2: PSU fan 3 -008 Fan alarm 2: PSU fan 4 The machine detects a fan alarm signal from PSU fan 1, 2, 3 or 4 for 0.1 second during the fan operation.
Page 61 echnical ulletin PAGE: 25/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) (Right fan from front view) -021 Fan alarm 2: Compressor fan 2 (Left fan from front view) The machine detects a fan alarm signal from the plotter cooling fan 1, 2, 3, or compressor fan 1 or 2 0.1 second during the fan operation.
Page 62 echnical ulletin PAGE: 26/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) An obstruction has stopped front or rear air assist fan 3. Harness disconnected 97. Check the harness connection to front or rear air assist fan 3. 98.
Page 63 echnical ulletin PAGE: 27/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Page 182 to 203...
Page 64 echnical ulletin PAGE: 28/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Service Call Tables - 7-1 SC Codes Group 7: Peripherals Type Details (Symptom, Possible Cause, Troubleshooting Procedures) ADF Pickup Roller Release Malfunction (D095 only) The pick-up roller HP sensor does not activate or de-activate when the pick-up motor turns on.
Page 65 echnical ulletin PAGE: 29/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Transport belt motor defective Poor connection between the transport motor and ADF main board ADF main board defective 107. Replace the transport belt motor. 108.
Page 66 echnical ulletin PAGE: 30/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Upper transport motor disconnected, defective Finisher connection to transport motor loose, defective Upper transport motor defective Finisher main board defective 117. Check the harness of the upper transport motor. 118.
Page 67 echnical ulletin PAGE: 31/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Finisher (D434) jogger motor error: Front Finisher (D434) jogger motor error: Rear The jogger fences move out of the home position but the HP sensor output does not change within the specified number of pulses.
Page 68 echnical ulletin PAGE: 32/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Stapler hammer motor overloaded due to obstruction, jammed staple, number of sheets exceeds limit for stapling Stapler hammer motor disconnected, defective Staple hammer motor HP sensor disconnected, defective 136.
Page 69 echnical ulletin PAGE: 33/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Shift jogger retraction motor error The side fences do not retract within the prescribed time after the retraction motor switches on. The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
Page 70 echnical ulletin PAGE: 34/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Shift Tray Exit Motor: 3K Finisher B830 The shift tray exit motor is not operating. The 1st failure issues this SC code. Motor harness loose, broken, defective Motor is blocked by an obstruction Motor defective Finisher main control board defective...
Page 71 echnical ulletin PAGE: 35/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 170. Check or clear obstacles around the motor drive mechanism. 171. Check the harness connection. 172. Replace the upper tray junction gate HP sensor. 173.
Page 72 echnical ulletin PAGE: 36/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 180. Check or clear obstacles around the motor drive mechanism. 181. Check the harness connection. 182. Replace the pre-stack junction gate HP sensor. 183.
Page 73 echnical ulletin PAGE: 37/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) The stapler motor did not switch off within 600 ms after operating. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Page 74 echnical ulletin PAGE: 38/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Motor overload Loose connection of the stapler home position sensor Loose connection of the stapler movement motor Defective stapler home position sensor Defective stapler movement motor 203.
Page 75 echnical ulletin PAGE: 39/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 212. Check or clear obstacles around the motor drive mechanism. 213. Check the harness connection. 214. Replace the booklet stapler motor - rear. 215.
Page 76 echnical ulletin PAGE: 40/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 221. Check or clear obstacles around the motor drive mechanism. 222. Check the harness connection. 223. Replace the stack plate HP sensor (center). 224.
Page 77 echnical ulletin PAGE: 41/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 231. Check or clear obstacles around the motor drive mechanism. 232. Check the harness connection. 233. Replace the stack plate HP sensor (rear). 234.
Page 78 echnical ulletin PAGE: 42/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 241. Check or clear obstacles around the motor drive mechanism. 242. Check the harness connection. 243. Replace the drag drive HP sensor. 244. Replace the drag drive motor.
Page 79 echnical ulletin PAGE: 43/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Finisher punch motor error: 3K Finisher B830 The punch HP sensor is not activated within the specified time after the punch motor turned on. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Page 80 echnical ulletin PAGE: 44/44 Model: Date: No.: Aries-P1.5/C1.5 17-Feb-11 RM077018 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 263. Check or clear obstacles around the motor drive mechanism. 264. Check the harness connection. 265. Replace the fold bottom fence HP sensor. 266.
Page 81 echnical ulletin PAGE: 1/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Trouble shooting for banding / shock jitter H. Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required...
Page 82 echnical ulletin PAGE: 2/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g 3. Adjust the image transfer current. Black: 55uA 70uA Cyan: 50uA 70uA Magenta: 50uA 70uA Yellow: 55uA 70uA 4. Reduce the process speed from normal to low. 5. Change the paper interval. No.2 Shock-jitter at Actions for No.1 &...
Page 83 echnical ulletin PAGE: 3/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No.8 Banding at 10 Remove the modified fly wheel. Possible shock-jitter mm intervals at OPC (No.2) No.9 Banding at 56 Replace the drum cleaning None mm intervals unit. No.10 Banding at 8 Replace the developer gear...
Page 84 echnical ulletin PAGE: 4/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No1. Shock-jitter at ITB Cause ITB vibrates due to the shock generated when the leading edge enters the PTR nip. Location of the band by color and paper size Y: 166 mm from leading edge (5 page and later) M: 208 mm from leading edge (4...
Page 85 echnical ulletin PAGE: 5/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g 8.5” x 14” Y: 20 mm from leading edge (4 page and later) M: 208 mm from leading edge (3 page and later) C: Does not occur K: 147 mm from leading edge (2 page and later) 11”...
Page 86 echnical ulletin PAGE: 6/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No2. Shock-jitter at OPC Cause OPC vibrates due to the shock generated when the leading edge enters the PTR nip. Location of band by color and paper size Y: 26 mm from leading edge (6 page and later) M: 68 mm from leading edge (5...
Page 87 echnical ulletin PAGE: 7/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g SRA3 Y: 343 mm from leading edge (3 page and later) M: 93 mm from leading edge (3 page and later) C: 415 mm from leading edge (2 page and later) K: 165 mm from leading edge (2 page and later)
Page 88 echnical ulletin PAGE: 8/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g 12”x18” Y: 343 mm from leading edge (3 page and later) M: 93 mm from leading edge (3 page and later) C: 415 mm from leading edge (2 page and later) K: 165 mm from leading edge (2 page and later)
Page 89 echnical ulletin PAGE: 9/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g 6. Increase the transfer current for all stations in the Advanced Settings as follows. -No 18: Image Transfer Current: FC: Black 55uA 70uA -No 19: Image Transfer Current: FC: Cyan 50uA 70uA -No 20: Image Transfer Current: FC: Magenta...
Page 90 echnical ulletin PAGE: 10/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g Side effects a) Possible toner scattering of poor transfer b) Productivity will reduce to approximately 78% c) Productivity will reduce as follows: “No 37: Paper Feed Interval Setting” Approx 90% productivity Approx 85% productivity Approx 80% productivity...
Page 91 echnical ulletin PAGE: 11/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g Installing the Modified Fly Wheels Required parts: Fly wheel (P/N M0771294) 8 pcs per machine; 2 pcs per station TAPPING SCREW: 4X12 (P/N: 04514012N) 12 pcs per machine; 3 pcs per station 1.
Page 92 echnical ulletin PAGE: 12/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g Simplified Paper Feed Interval Setting Apply the simplified paper feed interval setting by referring to the table below. The values are described for each paper size and color, which allows the shock-jitter to occur not on the sheets but in between the sheets.
Page 93 echnical ulletin PAGE: 13/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No3. Shock-jitter at PTR Cause PTR vibrates due to the shock generated when the leading edge enters the fusing unit. Location of the band by color and paper size 362 mm from the leading edge in all colors and paper sizes 362 mm Band appears starting from the 1...
Page 94 echnical ulletin PAGE: 14/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g 5. Set the paper transfer current back to the default value. 6. Apply a different paper that has its grain in cross direction. Side effects a) Possible banding at 85 mm trailing edge (No.4) b) Possible banding at 5 mm intervals (No.7) c) Possible change in image length d) White spots could be generated due to insufficient paper transfer current...
Page 95 echnical ulletin PAGE: 15/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No4. Banding at 85 mm TE (due to the shock generated when the trailing edge exits the PTR) Cause Change in the image transfer properties when the trailing edge exits the registration gate Location of the band by color and paper size 85 mm from the trailing edge in all colors and paper sizes 85 mm...
Page 96 echnical ulletin PAGE: 16/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No5. Banding at 1.8 mm Intervals Cause If the bands appear in every color, the problem is originating in the ITB drive motor/ gear. If the bands appear in certain color(s), the problem is originating in the drum drive motor/gear of the affected color.
Page 97 echnical ulletin PAGE: 17/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No6. Banding at 2.5 mm Intervals Cause The problem is originating in the development roller gear of the affected color. Location of the band by color and paper size Across the entire page in all or specific color(s) 2.5 mm Action...
Page 98 echnical ulletin PAGE: 18/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No7. Banding at 5 mm Intervals Cause PTR Roller Gear Location of the band by color and paper size Across the entire page 5 mm Action 1. Register the paper that is now being used into the Paper Library. 2.
Page 99 echnical ulletin PAGE: 19/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No8. Banding at 10 mm Intervals Cause Addition of the two modified fly wheels causes the fly wheels to resonate with either the PTR drive assembly or the Drum drive assembly. Location of the band by color and paper size Across the entire page 10 mm...
Page 100 echnical ulletin PAGE: 20/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g No9. Banding at 56 mm Intervals Cause Drum cleaning brush was damaged because the machine was not used for a long time Location of the band by color and paper size Across the entire page in specific color(s) Action Replace the drum cleaning unit.
Page 101 echnical ulletin PAGE: 21/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g Appendixes...
Page 102 echnical ulletin PAGE: 22/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g Double click on the diagram below for an enlarged view in PDF format. These diagrams show the locations of the bands that appear according to the values set in “No 37 Paper Feed Interval Setting”...
Page 103 echnical ulletin PAGE: 23/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g Double click on the diagram below for an enlarged view in PDF. This graph describes the relationship of the location of the bands, values set in “No 37 Paper Feed Interval Setting”...
Page 104 echnical ulletin PAGE: 24/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g -Legend- Solid lines: Shock-jitter at ITB Dotted lines: Shock-jitter at OPC The color of the lines correspond to the toner colors Y axis (left): Distance from the leading edge of the first page X axis: Value set in “No 37 Paper Feed Interval Setting”...
Page 105 echnical ulletin PAGE: 25/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g sheet Paper Interval between and 3 sheet sheet Paper Interval between and 2 sheet sheet...
Page 106 echnical ulletin PAGE: 26/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g The following describes an example of a result obtained after adjusting the paper feeding speed. Brown line: When No37: Paper Feed Interval Setting is set to 0.0 (Default) The shock-jitter/banding appears on the 2 page as follows: Shock-jitter at ITB in Black and Cyan...
Page 107 echnical ulletin PAGE: 27/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g The following charts describe the location of the shock-jitter/banding that could appear if the default settings are used. Double click on the diagrams below for an enlarged view in PDF, and print these PDF files to the controller.
Page 108 echnical ulletin PAGE: 28/28 Reissued: 07-Aug-2012 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077019g The following diagrams illustrate the mechanism of the shock-jitter. Double click on the diagrams for an enlarged view in PDF.
Page 109 echnical ulletin PAGE: 1/1 Reissued:24-Mar-11 Model: Date: No.: Aries-P1.5/C1.5 18-Feb-11 RM077020a RTB Reissue The illustrations have changed as shown below. Subject: Prepared by: Countermeasure for toner scatter H. Kawamura From: PPBG Service Planning Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 110 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 28-Feb-11 RM077021 Subject: Prepared by: Additonal explanation on screw types for installing the H. Matsui operation panel From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 111 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 28-Feb-11 RM077021 Service Manual Corrections Add the description “M4 x 8 “ Add the description “M4 x 6” Correct the description to “M4 x 8...
Page 112 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries C1.5 / P1.5 23-Mar-11 RM077022 Subject: Prepared by: PAPER EXIT UNIT:ASS'Y H. Kawamura From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
Page 113 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries C1.5 / P1.5 23-Mar-11 RM077022 Supplying of the Paper Exit Unit; Ass’Y Delivery will take approximately 2 months after order placements. (Although this will depend on the stock). Notes This unit contains parts mentioned in part catalog, “Paper Exit Unit” from section 1 to This unit is too heavy for one person to lift or move safely.
Page 114 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 28-Mar-11 RM077023 Subject: Prepared by: Parts Description Correction - Operation Panel N.Iida From: PPBG Service Planning Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2...
Page 115 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 28-Mar-11 RM077023 <Reference> Combinations of the Plate and Keytop according to the Model, Region, and Controller are as follows: Model Region Controller NA/AA Index No.9 Index No.1 Index No.2 Index No.8 Index No.3 Index No.4 Index No.5 Creo...
Page 116 Other ( Tier 2 Symptom The Buffer Pass Unit of the initial production connected to the Pro C901/C901s may cause image quality problems of “roller marks on paper edges” and/or “vertical white streaks”. Cause The Transport Rollers and the Guide Plates installed in the Buffer Pass Unit of the initial production tend to easily pick up toner when printing high density images, and may result in the following image quality problems.
Page 117 echnical ulletin PAGE: 2/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 SOLUTION: Please replace the Transport Rollers, Spring, and Guide Plates at your next service visit (or for a new site installation) by ordering the following replacement kits. Replacement will require both kits; M3799901 & M3799902. Kit # Kit Description Part Number...
Page 118 echnical ulletin PAGE: 3/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Affected Units Units of the serial numbers below M379-17S6701100001 and connected to the C901/C901s Units of the serial numbers below M379-27S6701200007 and connected to the C901/C901s NOTE (Only EU): Units attached with a sticker on the bottom frame (See the photo below) have already been implemented of the modification.
Page 119 echnical ulletin PAGE: 4/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Transport Roller & Spring Replacement Procedure: M3799901 MODIFICATION KIT: BUFFER PASS Modification Kit: Step 1-1. Open the front door, pull out the transport unit, remove four screws from the slide rails and seven from the inner cover, and remove the inner cover and lever.
Page 120 echnical ulletin PAGE: 5/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Step 1-3. Remove a total of twelve Transport Rollers from the unit in the following order. 3. Remove the two rollers from the rear side. 2. Remove the retaining ring, gear, and ball bearing.
Page 121 echnical ulletin PAGE: 6/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Step 1-4. Move the Pulley, Timing Pulley, and Retaining Ring from the current Transport Roller to the modified Transport Roller. Sliding the Rollers Step 1-5. Follow steps ‘1-1’ to ‘1-3’ in reverse order to install the Transport Roller, and re-install the Timing Belt, Tightener Pulley, and Knob.
Page 122 echnical ulletin PAGE: 7/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Transport Roller & Spring Replacement Procedure: M3799901 MODIFICATION KIT: BUFFER PASS Modification Kit: Step 2-1. Remove the four screws on the Guide Plate Cover and the Release Grip. Release Grip Step 2-2.
Page 123 echnical ulletin PAGE: 8/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Vertical Transport Guide Plate & Lower Guide Plate Replacement Procedure: M3799902 MODIFICATION KIT: BUFFER PASS-1 Modification Kit: Step 3-1. Remove the sensor bracket. Remove the following: Screws; x5 Connectors;...
Page 124 echnical ulletin PAGE: 9/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Step 3-2. Remove the Upper-Right and Upper-Middle Guide Plates. Guide Plate: Right: Upper 1. Release the Coil Springs from both front and rear sides. 2. Remove the Retaining Rings from both front and rear sides and remove the Upper-Right Guide Plate.
Page 125 echnical ulletin PAGE: 10/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Step 3-3. Remove the Lower-Right and Lower-Left Guide Plates. Guide: Right: Lower 1. Release the spring hooks from both front and rear sides. 2. Remove the Retaining Ring and Bracket.
Page 126 echnical ulletin PAGE: 11/11 Model: Date: No.: AG-P1 / C1 20-Apr-11 RM077024 Step 3-5. Remove the Vertical Transport and Lower Guide Plates. Rear Front There is the same screw at the other side for the Guide Plate: Lower. Guide Plate: Vertical Transport: Right (Screw x8) Guide Plate: Lower (Screw x6) Guide Plate: Vertical Transport: Right Guide Plate: Lower...
Page 127 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 20-Apr-11 RM077025 Subject: Prepared by: Additional Procedures Required for Output Checks Hiroaki Matsui From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
Page 128 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 10-May-11 RM077026 Subject: Prepared by: Additional SC codes SC57X Hiroaki Matsui From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 129 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 10-May-11 RM077026 Type Details (Symptom, Possible Cause, Troubleshooting Procedures) Hot roller warm-up error (Fusing belt thermistor) The temperature of the fusing belt does not reach 90 degrees Celsius for 306 seconds after the hot roller lamp turned on. The temperature of the fusing belt does not reach the “warm-up temperature –...
Page 130 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 12-May-11 RM077027 Subject: Prepared by: New part HEXAGONAL BOLT Hiroaki Matsui From: 1st PP Service Planning Sec., PP Service Planning Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 131 echnical ulletin PAGE: 1/3 Reissued:15-Jun-11 Model: Date: No.: Aries-P1.5/C1.5 12-May-11 RM077028a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Exploded view of Aries H. Kawamura From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required...
Page 132 echnical ulletin PAGE: 2/3 Reissued:15-Jun-11 Model: Date: No.: Aries-P1.5/C1.5 12-May-11 RM077028a Victoria...
Page 133 echnical ulletin PAGE: 3/3 Reissued:15-Jun-11 Model: Date: No.: Aries-P1.5/C1.5 12-May-11 RM077028a Columbia...
Page 134 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 13-May-11 RM077029 Subject: Prepared by: Fusing Cleaning Web Near-end Not Detected Hiroaki Matsui From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 135 echnical ulletin PAGE: 1/1 Reissued:19-May-11 Model: Date: No.: Aries-P1.5/C1.5 13-May-11 RM077030a RTB Reissue The items in bold italics were corrected. Subject: Prepared by: Additional output check when toner feeding Hiroaki Matsui From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required...
Page 136 echnical ulletin PAGE: 1/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Trouble shooting for vertical lines H. Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 137 echnical ulletin PAGE: 2/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d 5. Do “No.203 Execute Photoconductor Refreshing” in the Adjustment Settings for Skilled Operators Menu for the affected color and check the results with the customer job. Are the results accepted by the customer? YES: Finished (Refer to Lines No 4, below this procedure) NO: Go to the next step.
Page 138 echnical ulletin PAGE: 3/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d Troubleshooting procedures in detail Line No.1: White lines caused by ITB Feed direction Cause Lubricant powder on the ITB is not evenly spread out, causing poor transfer in areas with less lubricant.
Page 139 echnical ulletin PAGE: 4/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d Line No.2: White lines caused by Dust Shield Glass Cause Light exposed to the drum is insufficient due to a dirty dust shield glass. Procedure 1. Clean the dust shield glass. Line No.3: Color lines caused by Charge Corona Unit Cause Charge level is insufficient due to a dirty charge corona unit.
Page 140 echnical ulletin PAGE: 5/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d Line No.4: Color lines caused by OPC Drum Cause Lubricant powder on the OPC drum is not evenly spread out, causing poor transfer in areas with less lubricant. Procedure 1.
Page 141 echnical ulletin PAGE: 6/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d Line No.5: White lines caused by Development Unit Cause a) The edge of the mylar attached to M0773457 (index #5 in Figure1 on the next page) is torn and split, and is contacting the development roller. Due to this contact, toner supply is blocked and a sufficient amount of toner is not transferred to the drum.
Page 142 echnical ulletin PAGE: 7/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d Procedure 1. To identify the color causing the lines, print 3 sheets of the halftone pattern (SP2-106- 002-16) in each color. 2. Check if the edge of the mylar attached to M0773457 is torn or not. If torn, replace M0773457 and print a halftone pattern in the color causing the line.
Page 143 echnical ulletin PAGE: 8/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d 3. Clean the doctor gap as follows. a) Remove the PCDU from the mainframe. b) Remove the drum cleaning unit and OPC Drum. c) Remove the development unit upper cover. (screw x3) Development unit upper cover d) Rotate the development roller downward until the upper development roller is clear...
Page 144 echnical ulletin PAGE: 9/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d e) Slide in a piece of paper in と the doctor gap to remove developer stuck in the gap. Use a vacuum cleaner to remove the remaining particles. IMPORTANT: Work carefully to avoid damage to the development rollers. g) Follow the above stepｓ...
Page 145 echnical ulletin PAGE: 10/10 Reissued:18-Apr-14 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077031d Notes 1: To prevent recurrence of White Lines originating in the color development units, Cyan, Magenta and Yellow, modify the value set in SP 2-907-001 (ACS Switch Set) to 10. Higher toner consumption will prevent degradation of toner and developer and maintain better flow of the mixture in the unit.
Page 146 echnical ulletin (CONFIDENTIAL) PAGE: 1/3 Reissued:10-Jan-12 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077032a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Trouble shooting for white / color band in trailing H. Kawamura edge From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required...
Page 147 echnical ulletin (CONFIDENTIAL) PAGE: 2/3 Reissued:10-Jan-12 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077032a Cause Reduced Color Density After the trailing edge passes the ITB entrance guide, the angle of paper entering the PTR nip changes, and the electrical charge properties of the paper change; therefore, the paper transfer current is not enough to transfer the image properly.
Page 148 echnical ulletin (CONFIDENTIAL) PAGE: 3/3 Reissued:10-Jan-12 Model: Date: No.: Aries-P1.5/C1.5 16-May-11 RM077032a “No 30. Paper Transfer Current; Trail Edge : B&W” “No 31. Paper Transfer Current; Trail Edge : FC” Default setting +10% Go to Step 9 7. Has the copy quality of the customer’s job been accepted by the customer? YES: Done No: Go to Step 8 8.
Page 149 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 23-May-11 RM077033 Subject: Prepared by: New part Counter measure Fly Wheel H. Kawamura From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 150 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 23-May-11 RM077034 Subject: Manual Correction for Aries-P1.5/C1.5 Safety Prepared by: he Hidetoshi Kawamura Instructions for this Machine From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 151 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 30-May-11 RM077035 Subject: Prepared by: New part Frames Hiroaki Matsui From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 152 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 13-May-11 RM077036 Subject: Prepared by: PM Counter Clearance Unfunctional for Heating Hiroaki Matsui Roller Thermistor From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive...
Page 153 C) Tray Elevation Gear Slippage The tray belt tension allows a max load capacity of 100kg. But the load could exceed this max capacity when coated thin and heavy paper is fed from the Pro C901/C901s, resulting in slippage of the gear.
Page 154 echnical ulletin PAGE: 2/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Please place an order for the following modification kit and modify the High Capacity Stacker on your next service visit for existing sites. The same procedure muat be done also for new site installations.
Page 155 How to identify an affected unit and determine the required modification If a stacker registered with the S/N V05510200001 is connected to a Pro C901/C901s and does not have a blue sticker, this indicates that this stacker has received modifications “A” and “B”, and will only require modification “C”.
Page 156 How to identify an affected unit and determine the required modification If a stacker registered with the S/N V05510100001 is connected to a Pro C901/C901s and does not have a blue sticker, this indicates that this stacker has received modification “A”, and will require modifications “B”...
Page 157 echnical ulletin PAGE: 5/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Modification “A”: Shift Tray Jams Caused by Static Electricity [Overview of the Modification] Apply alcohol and wipe the tray surface with a piece of cloth. Use water if alcohol is not at hand. Attach the 3 Mylars to the position outlined in red in the photo below: 2mm inside the black line.
Page 158 echnical ulletin PAGE: 6/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step A-1. “D4477579: SHEET: SHIFT TRAY: MIDDLE” The Mylar is attached to 2 separate sheets divided by a slit. Peel off only the ‘Top’ part. Slit Bottom Step A-2. Keep in mind the corner indicated ‘A’ as a reference point, and attach the ‘Top’ part of the Mylar to the tray so that all edges of the Mylar are positioned 2mm inside the edges of the tray.
Page 159 echnical ulletin PAGE: 7/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step A-5. “D4477578: SHEET*SHIFT TRAY: INNER BACK” The Mylar is attaxhed to 3 separate sheets divided by slits. Peel off only the ‘Center’ sheet. Slit Slit Center Bottom Step A-6. Keep in mind the corner indicated ‘B’ as a reference point, and attach the ‘Center’ part of the Mylar to the tray so that all edges of the Mylar are positioned 2mm inside the edges of the tray.
Page 160 echnical ulletin PAGE: 8/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step A-9. “D4477581:SHEET*SHIFT TRAY*FRONT” The Mylar is attached to 3 separate sheets divided by slits. Peel off only the ‘Center’ part. Center Bottom Slit Slit Step A-10. Keep in mind the corner indicated ‘C’ as a reference point, and attach the ‘Center’ part of the Mylar to the tray so that all edges of the Mylar are positioned 2mm inside the edges of the tray.
Page 161 echnical ulletin PAGE: 9/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Modification “B”: Roller Marks on Coated Paper Step B-1. Remove the left covers in the order “1” “2”. Remove all rear covers (in the order indicated with the numbers). 2. Cover: Rear Upper 3.
Page 162 echnical ulletin PAGE: 10/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-4. Remove the “Proof Tray” and “Cover: Upper: Middle”. Proof Tray Cover: Upper: Middle (screw x2) (screw x2) Step B-5. Remove the rear upper cover. Remove the “Bracket: Lengthwise: Cover: Rear”. Bracket:Lengthwise: Cover: Rear Step B-6.
Page 163 echnical ulletin PAGE: 11/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-7. Remove the front upper cover. Release the 2 harness clamps and 1 edge-saddle. Remove the 2 screws and slide the cover forward to remove Close –up view from underneath Close-up view from underneath Slightly pull up the cover so that...
Page 164 echnical ulletin PAGE: 12/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-8. Remove the 2 guide plates. Release the 4 harness clamps attached to the stay. Remove the stay (screw x3). Remove the Guide Plate: Proof Tray (screw x4). Remove the Guide Plate: Proof Tray: Upper: Ass’y (screw x2). Stay Guide Plate: Proof Tray: Upper: Ass'y Guide Plate: Proof Tray...
Page 165 echnical ulletin PAGE: 13/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-9. Remove the “Guide Plate: Entrance”. Rear Hex-head Front screw Guide Plate: Entrance Round-head screw Step B-10. Remove the 2 brackets: bracket routed with the harnesses and the bracket for the switch.
Page 166 echnical ulletin PAGE: 14/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-11. Remove the brackets for the junction gates. Remove the 2 screws for the upper and lower junction gates respectively. Disconnect the harness from the motor. Bracket for lower junction gate Bracket for upper junction gate Be careful not to drop the white bushing from the bracket.
Page 167 echnical ulletin PAGE: 15/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-12. Remove the “Guide Plate: Proof Tray: Left Upper”. Release the 1 harness clamp located at the rear side and disconnect the 2 connectors. Remove 4 screws and the guide plate. Guide Plate: Proof Tray: Left Upper Front Harness clamp...
Page 168 echnical ulletin PAGE: 16/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-13. Remove the “Guide Plate: End Fence: Proof Tray” and the “Exit Roller: Proof Tray”. Exit Roller: Proof Tray To remove the Guide Plate: Remove the 4 screws. To remove the Exit Roller: Remove the E-ring and the bearing located at the front side.
Page 169 echnical ulletin PAGE: 17/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-14. Remove the “Guide Plate: Proof Tray: Left Lower”. (screw x4) Guide Plate: Proof Tray: Rear Front Left Lower Step B-15. Remove the Supporting Plate. Remove the 2 screws and the spring. Then, remove the 5 remaining screws to remove the plate.
Page 170 echnical ulletin PAGE: 18/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-16. Remove the shift tray motor bracket. Disconnect the 3 connectors, release the 1 harness clamp, and remove the 4 screws. Shift tray motor bracket IMPORTANT Mark the connectors in advance to prevent false connection.
Page 171 echnical ulletin PAGE: 19/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-18. Remove the gear “A” and the bearing. Rear Gear “B” Gear “A” Bearing Step B-19. Remove the E-ring and the gear “B”. Rear Gear “B” and E-ring Step B-20. Remove the front and rear links. Remove the 2 E-rings from both links respectively.
Page 172 echnical ulletin PAGE: 20/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-21. Remove the 2 brackets located in the front and rear sides. Remove the 2 screws, spring, and the bearing. When reinstalling the bearing, Spring Rear make sure the flanged side faces the outside.
Page 173 echnical ulletin PAGE: 21/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-23. Pull out the 2 shafts. Remove only the E-ring installed at the rear side and pull out the shaft from the front side. Rear Front E-ring Shaft Step B-24. Remove the upper exit guide plate. (screw x4) Front Rear Upper Exit...
Page 174 echnical ulletin PAGE: 22/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-25. Remove the lower exit guide plate. (screw x4) Remove the junction gate bushing, sensor bracket (screw x1; rear), and the guide plate (screw x4). Rear Lower Exit Front Guide Plate 分岐爪軸受...
Page 175 echnical ulletin PAGE: 23/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-26. Remove the shift tray exit drive roller. Shift Tray Exit Drive Roller Disconnect the connector from the end-fence, and release the silencer and the harness clamps. End-fence Remove the 3 screws to remove the end-fence. End-fence Rear...
Page 176 echnical ulletin PAGE: 24/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-27. Replace with the modified end-fence. Blue: Discard Replacement of the Shift Tray related parts Green: Reuse Red: Newly added Install al the newly added parts to the modified Pink: Differences between Old end-fence.
Page 177 echnical ulletin PAGE: 25/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-28. Replace the lower exit guide plate. Replace with the NEW lower exit guide plate. Install all the new parts except for the film and the 2 clamps, which are affixed and cannot be removed. NEW film and clamps to be installed additionally.
Page 178 echnical ulletin PAGE: 26/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-30. Replace the shift tray exit drive rollers. Assemble the new parts for the shift tray exit rollers. OLD shift tray exit drive roller Roller x2 Parallel pin x2 （D4342474) （06330120G) E-ring x2...
Page 179 echnical ulletin PAGE: 27/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-31. Replace the “Guide Plate: Proof Tray: Left Upper”. Replace with the NEW exit roller and guide plate. Install the new parts except for the irremovable harness clamp. New harness clamp to be installed additionally. B-12 NEW guide plate （D4472434)
Page 180 echnical ulletin PAGE: 28/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-32. Replace the exit rollers. OLD exit roller B-13 NEW exit roller （D4342576) Step B-33. Replace with the NEW “Guide Plate: End Fence: Proof Tray”. Install all the new parts on the new guide plate. OLD guide plate NEW guide plate （D4472454)
Page 181 echnical ulletin PAGE: 29/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step B-34. Replace with the NEW driven exit rollers. OLD driven exit roller Guide plate Spring x4 Rotate the roller 90 degrees to remove. B-15 NEW exit driven roller x2 （D4342551) B-16 NEW Bushing -4x5x7...
Page 182 echnical ulletin PAGE: 2/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 If the Modification “C”(Tray Elevation Gear Slippage) will be executed immediately afterwards, it is not necessary to reattach the following parts. These will be removed in the process of Modification C. * All Rear Covers ………………………………………………………..…removed in Step B-1 * Front door No.1 / No.2 / No.3 / No.4 …………………………………..removed in Step B-2 * Bracket Lengthwise: Cover:Rear …….……….………………………...removed in Step B-5...
Page 183 echnical ulletin PAGE: 3/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Modification “C”: Tray Elevation Gear Slippage Step C-1. Remove all rear covers (in the order indicated with the numbers). 2. Cover: Rear Upper 3. Cover: Left Rear 1. Cover: Rear Lower Step C-2.
Page 184 echnical ulletin PAGE: 4/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step C-4. Replace with the new “Bracket: Protect: Drive Sub-unit”. D4474121 : BRACKET:PROTECT:DRIVE SUB-UNIT Step C-5. Attach the “BRACKET:AUXILIARY” to the “Bracket: Protect: Drive Sub-unit “. D4474123: BRACKET: AUXILIARY AE030030: BALL BEARING 8X19X6 Install AE030030: BALL BEARINGS (x3) on the pin on the D4774123: BRACKET, and secure the bearings with 07200060E: REATINING RING.
Page 185 echnical ulletin PAGE: 5/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step C-6. Change the harness routing as shown below. Remove this clamp. This clamp will not be used. Use this clamp to clamp both bundles. Step C-7. Replace with the new “BRACKET:PROTECT:SHAFT:LEFT INNER REAR”. D4474425 Notice the 3 screw holes.
Page 186 echnical ulletin PAGE: 6/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step C-8. Install the new SUPPORTING PLATE and fix it with 6 screws (M4x8). FILM:GUARD:DC BRUSHLESS MOTOR Attach the Film D4474533A to (D4474533A) the supporting plate: D4474534. TAPPING SCREW: 4X6 (D4514008N) NEW SUPPORTING PLATE: (D4474534)
Page 187 echnical ulletin PAGE: 7/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step C-10. Remove the following 2 brackets. Remove 2 screws and “Bracket: Cover: Rear Lower” Remove 2 screws, ground wire, and “Bracket: Inlet: Leak Breaker”. Step C-11. Disconnect the PCB connectors, and remove the inner cover and the bracket. C-11-3.
Page 188 echnical ulletin PAGE: 8/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step C-12. Remove the “Inner Cover: Rear Left”. (screw x4) Step C-13. Remove the front covers in the order as indicated in the photo below. Step C-14. Remove the bracket. (screw x4)
Page 189 echnical ulletin PAGE: 9/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step C-15. Adjust the height of bracket “B”. (See below for details.) Manually rotate the DC Brushless Motor located at the rear side to adjust the height of bracket “B”. Rear Side Bracket “B”...
Page 190 echnical ulletin PAGE: 10/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step C-16. Replace with the new Tension Spring. (Front side: x2, Rear side: x2) Front Side Replace with the new TENSION SPRING D4474318, and then fasten the screws. New TENSION SPRING (D4474318) Rear Side Step C-17.
Page 191 echnical ulletin PAGE: 11/39 Model: Date: No.: Aries-P1.5/C1.5 15-Jun-11 RM077037 Step C-18. Reinstall the following parts that have been removed. * Bracket (screw x4).……………………………………………………..…removed in Step C-14 * Inner Cover: Rear Left (screw x4)…………………… ………………..removed in Step C-12 * Inner Cover: Rear Right…………………………………………………...removed in Step C-11 * Bracket holding PCB: Main Control: Ass’y (screw x4)…….…………..removed in Step C-11 * PCB………………………………………………………………………….removed in Step C-11 * Bracket: Inlet: Leak Breaker (screw x2, ground wire)….………………removed in Step C-10...
Page 192 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 23-May-11 RM077038 Subject: Note for installing Buffer Pass Unit in China and Manual Prepared by: Hidetoshi Kawamura Correction for Aries-P1.5/C1.5 related to it From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required...
Page 193 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 23-May-11 RM077038 Page 281 Decal [A] in above the correction is the following decal. Note for installing Buffer Pass Unit for Aries in China Please ask your supervisor and use a power cord specified for use in China. Supervisors >...
Page 194 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 23-May-11 RM077039 Subject: Prepared by: Manual Correction for Aries-P1.5/C1.5 Hidetoshi Kawamura From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 195 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 6-July-11 RM077040 Subject: Manual Correction for Aries-P1.5/C1.5 Prepared by: Hidetoshi Kawamura From: 1st PP Service Planning Sec., PP Service Planning Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 196 echnical ulletin PAGE: 1/4 Model: Date: No.: Aries-P1.5/C1.5 11-Jul-11 RM077041 Subject: Prepared by: New ITB Guide Plate / Troubleshooting Hiroaki Matsui From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 197 echnical ulletin PAGE: 2/4 Model: Date: No.: Aries-P1.5/C1.5 11-Jul-11 RM077041 SYMPTOM Printed images could appear as if “scratched” as shown in the photo below when feeding highly stiff paper stocks. Leading Edge Feed Direction CAUSE Feeding stiff & thick paper causes the paper to lift up the Guide Plate as the paper enters the PTR nip.
Page 198 echnical ulletin PAGE: 3/4 Model: Date: No.: Aries-P1.5/C1.5 11-Jul-11 RM077041 When to use the modified Guide Plate “AX” The modified Guide Plate “AX” is to be used when scratched image appear in the trailing edge as shown in the photo below. Leading Edge When to use the original Guide Plate “AD”...
Page 199 echnical ulletin PAGE: 4/4 Model: Date: No.: Aries-P1.5/C1.5 11-Jul-11 RM077041 Appendix The diagram below shows the differences between the Original Guide Plate and the Modified Guide Plate. Original (Type AD) Modified (Type AX) Metal Plate 板金 Metal Plate 板金 Mylar A Mylar A 導電性PE Mylar B...
Page 200 Requirements This modification will become available by installing the firmware versions listed below. Pro C901 Part number Version Engine M0775252D 1.005:16...
Page 201 echnical ulletin PAGE: 2/8 Model: Date: No.: Aries-P1.5/C1.5 15-Jul-11 RM077042a The mainframe is capable of managing PM counters for a maximum of 4 fusing units. Fusing Unit 1: Originally installed at the factory Fusing Unit 2, 3 & 4: Optional A decal has been registered as a new service part, which will be attached to the fusing unit cover to distinguish between the units.
Page 202 echnical ulletin PAGE: 3/8 Model: Date: No.: Aries-P1.5/C1.5 15-Jul-11 RM077042a <Newly Added SPs> The following SPs have been added to enable management of multiple fusing units. Fusing Unit Number 1-210-001 Input the fusing unit ID number (1~4). Fusing Unit Number: Present 1-210-002 Displays the ID number of the fusing unit Value...
Page 203 echnical ulletin PAGE: 4/8 Model: Date: No.: Aries-P1.5/C1.5 15-Jul-11 RM077042a <How PM Counters are Managed> There are 2 possible ways to manage the PM counter; either using the Distance Counter or the Page Counter. Display of the counter values can be selected by specifying SP7943-001 (Drive Distance PM mode).
Page 204 echnical ulletin PAGE: 5/8 Model: Date: No.: Aries-P1.5/C1.5 15-Jul-11 RM077042a <How to Register Multiple Fusing Units> 1. “Administrator login” from Adjustment Setting for Skilled Operators 2. Press “Next” and open the menu screen 2/3. Select “0303:Counter Setting for Fusing Unit Replacement”. 3.
Page 205 echnical ulletin PAGE: 6/8 Model: Date: No.: Aries-P1.5/C1.5 15-Jul-11 RM077042a Flowchart: Replacing, Adding & Switching the Fusing Unit NOTE Start Clear the web cleaning counter before IMPORTANT replacing the fusing unit if the a) If an already used fusing unit is to be operation panel displays the web installed in another mainframe, write the PM Open the front doors.
Page 206 echnical ulletin PAGE: 7/8 Model: Date: No.: Aries-P1.5/C1.5 15-Jul-11 RM077042a Flowchart: Installing a Used Fusing Unit in a Different Mainframe Start Open the front doors. (Leave the doors open to prevent the system from activating.) Install the fusing unit and close the front After installing the Fusing Unit, input the counter values on the decal into the SP for the selected Fusing unit.
Page 207 echnical ulletin PAGE: 8/8 Model: Date: No.: Aries-P1.5/C1.5 15-Jul-11 RM077042a Flowchart: Replacing, Adding & Switching the Fusing Unit Components (Web Cleaning Unit/Hot Roller/Fusing Belt/Pressure Roller/Thermistor) * The flowchart below is an example of when replacing the Web Cleaning Unit. Start Open the front doors.
Page 208 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 10-Aug-11 RM077043 Subject: Prepared by: New part Bracket of Fusing Unit Hiroaki Matsui From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 209 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 21-Sept-11 RM077044 Subject: Prepared by: Manual Correction for Aries-P1.5/C1.5 H Matsui From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 210 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 26-Sept-11 RM077045 Subject: Prepared by: Additional SC code SC590-021 Hiroaki Matsui From: PPBG Service Planning Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2...
Page 211 echnical ulletin PAGE: 1/4 Model: Date: No.: Aries-P1.5/C1.5 21-Oct-11 RM077046 Subject: Prepared by: Guide Attachment to Prevent Purge Tray Jams J. Kobayashi From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 212 echnical ulletin PAGE: 2/4 Model: Date: No.: Aries-P1.5/C1.5 21-Oct-11 RM077046 Attaching the “Guide: Lower: Duct” 1. Remove the clip and open the front left door. Lift up the door and remove it. (Fig 1) 2. Pull out the fusing unit handle. (Fig 1) 3.
Page 213 echnical ulletin PAGE: 3/4 Model: Date: No.: Aries-P1.5/C1.5 21-Oct-11 RM077046 4. Clean the surface of the duct with alcohol where the “Guide: Lower Duct” is to be attached. 5. Attach the “Guide: Lower Duct” along the surface of the duct. Make sure the edge of the “Guide: Lower Duct”...
Page 214 echnical ulletin PAGE: 4/4 Model: Date: No.: Aries-P1.5/C1.5 21-Oct-11 RM077046 Guide: Lower: Duct Duct Purge guide plate Attach the “Guide: Lower: Duct” along the surface of the duct. Guide: Lower: Duct Duct Edge of the Purge guide plate Confirm edges are in contact.
Page 215 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 24-Oct-11 RM077047 Subject: Prepared by: Note on servicing the ITB belt cleaning unit J. Kobayashi From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive...
Page 216 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 24-Oct-11 RM077047 Good example The ” Entrance Seal: Belt Cleaning” is positioned above the “Seal: Belt Cleaning: Entrance: Side”. Possible Symptoms The following symptoms may occur if the ” Entrance Seal: Belt Cleaning” is positioned underneath the “Seal: Belt Cleaning: Entrance: Side”.
Page 217 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 04-Nov-11 RM077048 Subject: Prepared by: Manual Correction – Process Control Self-check Shinnosuke Sasaki From: 1st PP Technical Service Section Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 218 echnical ulletin PAGE: 1/7 Model: Date: No.: Aries-P1.5/C1.5 04-Nov-11 RM077049 Subject: Prepared by: PCDU Slide-rail Rework J. Kobayashi From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 219 echnical ulletin PAGE: 2/7 Model: Date: No.: Aries-P1.5/C1.5 04-Nov-11 RM077049 Solution Replace the current slide-rails with the modified slide-rails for C, M, and Y stations either on new installs or a service visit for the affected units shown on the following page. The modified slide-rails are either attached to the mainframe as an accessory or have already been shipped to the local service stations.
Page 220 PAGE: 3/7 Model: Date: No.: Aries-P1.5/C1.5 04-Nov-11 RM077049 Affected Units Total Number of Affected units in NA: 26 Model Product code No Serial Numbers Total Pro C901 M07757 T0115700001 T0115700002 T0115700005 T0115600053 T0115600054 T0115600052 T0115600040 T0115600051 T0115600050 T0115700008 Pro C901S...
Page 221 echnical ulletin PAGE: 4/7 Model: Date: No.: Aries-P1.5/C1.5 04-Nov-11 RM077049 Slide-rail: Replacement Procedure Note 1: Make sure the machine power is turned off before doing this procedure. Note 2: Handle Development units, Drum cleaning units and photoconductor drums with care by following the Note in RTB RG178128b to prevent drum scratching.
Page 222 echnical ulletin PAGE: 5/7 Model: Date: No.: Aries-P1.5/C1.5 04-Nov-11 RM077049 4. Remove the “Holder: Slide-rail” for Cyan / Magenta / Yellow. Pull out the slide-rail and remove 2 screws that secure the “Holder Slide-rail” to the slide-rail. Holder: Slide-rail Slide-rail 5.
Page 223 echnical ulletin PAGE: 6/7 Model: Date: No.: Aries-P1.5/C1.5 04-Nov-11 RM077049 6. Install the modified Slide-rail for Cyan / Magenta / Yellow. Extend the slide-rail and align its hole with the latch on the Stay. Stay Extend the Slide-rail to latch it with the Stay. Stay Drum Development...
Page 224 echnical ulletin PAGE: 7/7 Model: Date: No.: Aries-P1.5/C1.5 04-Nov-11 RM077049 7. Install the Holder:Slide rail. Pull out the Slide-rail and attach it to the “Holder: Slide-rail” removed in step 2 with the 2 screws. Holder : Slide rail Slide rail 7.
Page 225 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 10-Nov-11 RM077050 Subject: Prepared by: Adjustment Item Menu Guide: TCRU/ORU Shinnosuke Sasaki Correction From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 226 echnical ulletin PAGE: 1/8 Reissued: 20-Jun-14 Model: Date: 22-Nov-11 .: RM077051m Aries-P1.5/C1.5 RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Paper Library EU T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 227 echnical ulletin PAGE: 2/8 Reissued: 20-Jun-14 Model: Date: 22-Nov-11 .: RM077051m Aries-P1.5/C1.5 Rev.11 D0956165_R11 Not available Rev.10 D0956165 Not available Note: Definition of Availability of RFU via @Remote “Available” The firmware can be updated via RFU or SD card. “Not available”: The firmware can only be updated via SD card. Aries P1.5 Version Modified Points or Symptom Corrected...
Page 228 (2) RE0022, RE0023, RE0024, RE0025: Corrected Production Name from "UPM DIGI Fine" to "UPM DIGI Finesse gloss". (3) RE0022A: Corrected RCL Control Number from "Ricoh Pro-Graphic Gloss (RE1696A)" to RE0022A. (4) RE0022B: Corrected RCL Control No. from RE1020 to RE0022B.
Page 229 echnical ulletin PAGE: 4/8 Reissued: 20-Jun-14 Model: Date: 22-Nov-11 .: RM077051m Aries-P1.5/C1.5 Version Modified Points or Symptom Corrected Rev.12 (1) Add 21 media (2) RE1537: Correct the Paper thickness (3) RE1702: Correct the Paper setting Type Rev.11 (1) Add 53 media (2) RE0033: Correct the paper thickness Rev.10 31 media are added...
Page 230 (2) RE0022, RE0023, RE0024, RE0025: Corrected Production Name from "UPM DIGI Fine" to "UPM DIGI Finesse gloss". (3) RE0022A: Corrected RCL Control Number from "Ricoh Pro-Graphic Gloss (RE1696A)" to RE0022A. (4) RE0022B: Corrected RCL Control No. from RE1020 to RE0022B.
Page 231 echnical ulletin PAGE: 6/8 Reissued: 20-Jun-14 Model: Date: 22-Nov-11 .: RM077051m Aries-P1.5/C1.5 Version Modified Points or Symptom Corrected Rev.12 (1) Add 21 media (2) RE1537: Correct the Paper thickness (3) RE1702: Correct the Paper setting Type Rev11 (1) Add 53 media (2) RE0033: Correct the paper thickness Rev.10 31 media are added...
Page 232 echnical ulletin PAGE: 7/8 Reissued: 20-Jun-14 Model: Date: 22-Nov-11 .: RM077051m Aries-P1.5/C1.5 About the Media List Media has been evaluated under 4 categories of “Image Quality”, “Image Permanence”, “Feed Performance” and “Others”, which are ranked in 3 levels except for “Image Quality” evaluated in 4 levels.
Page 233 echnical ulletin PAGE: 8/8 Reissued: 20-Jun-14 Model: Date: 22-Nov-11 .: RM077051m Aries-P1.5/C1.5 Enter SP5-711-001, and then press "Execute" on the control panel. Press "Execute" again on the control panel. Wait for the message "Completed" to appear, and then Press "OK". Exit the SP mode. Turn off the mainframe, and then remove the SD card from the controller.
Page 234 echnical ulletin PAGE: 1/6 Model: Date: No.: Aries-P1.5 (M077) 25-Nov-11 RM077052 Subject: Prepared by: Procedures for installing the GBC StreamPunch Shinnosuke Sasaki From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 235 echnical ulletin PAGE: 2/6 Model: Date: No.: Aries-P1.5 (M077) 25-Nov-11 RM077052 2. Required Parts Make sure that you order the following special parts together. Install these parts by following the installation procedure in the next section “3. Installation”. Part Description Q’ty Note number...
Page 236 echnical ulletin PAGE: 3/6 Model: Date: No.: Aries-P1.5 (M077) 25-Nov-11 RM077052 3. Installation Installation Overview Step 1. Installing the special bracket Step 2. Removing the guide plate supplied with the GBC StreamPunch (if installed) Step 3. Installing the special guide plate Step 4.
Page 237 echnical ulletin PAGE: 4/6 Model: Date: No.: Aries-P1.5 (M077) 25-Nov-11 RM077052 Step 3. Installing the special guide plate (Guide Plate:GBC:ASS’Y M0774707) Front Rear 3.1. Install the special guide plate [A] (2 screws) (GUIDE PLATE:GBC:ASS’Y: M0774707), so that the oval shaped hole [B] indicated with the red circle positions to the front side. 6mm / approx 0.2inches 3.2.
Page 238 echnical ulletin PAGE: 5/6 Model: Date: No.: Aries-P1.5 (M077) 25-Nov-11 RM077052 Step 4 Docking the GBC StreamPunch to the G178/D095/M077/D016 copier/printer Loosen the nut and make a space of approx 2mm. Turn the bottom bolt clockwise so that it contacts the plate. 4.1.
Page 239 echnical ulletin PAGE: 6/6 Model: Date: No.: Aries-P1.5 (M077) 25-Nov-11 RM077052 Step 5. Mainframe height adjustment 5.1. Adjust the height of the mainframe so that the top edge of the mainframe bracket [A] aligns with the top edge of the GBC StreamPunch bracket [B]. 5.2.
Page 240 echnical ulletin PAGE: 1/5 Model: Date: No.: Aries-P1.5/C1.5 14-Dec-11 RM077053 Subject: Prepared by: Troubleshooting Paper Skews H. Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 241 echnical ulletin PAGE: 2/5 Model: Date: No.: Aries-P1.5/C1.5 14-Dec-11 RM077053 CIS Luminance Adjustment Flow Chart Print 50 pages in simplex. J098 issued? Finish Repeat this procedure Change the CIS luminance from 1.6 to 3.0 in until J098 occurs. the Color Paper Edge Detection Adjustment, and then print another 50 pages in simplex.
Page 242 echnical ulletin PAGE: 3/5 Model: Date: No.: Aries-P1.5/C1.5 14-Dec-11 RM077053 Appendix Accessing 06 Color Paper Edge Detection Adjustment in Advanced Settings The machine's administrator can adjust the custom paper settings registered in [Program/ Change/ Delete Custom Paper]. To directly access the advanced settings for custom paper adjustment, you must first configure your machine's Administrator Authentication Management setting.
Page 243 echnical ulletin PAGE: 4/5 Model: Date: No.: Aries-P1.5/C1.5 14-Dec-11 RM077053 4. Enter your login user name, and then press [OK]. If you are logging in as the administrator for the first time, enter "admin". 5. Enter your login password, and then press [OK]. 6.
Page 244 echnical ulletin PAGE: 5/5 Model: Date: No.: Aries-P1.5/C1.5 14-Dec-11 RM077053 8. Check that [Program/ Change] is selected. 9. Select the program number of the custom paper setting you wish to adjust. Press [Advanced Settings]. 10. The advanced settings for custom paper adjustment appear. Select 06 Color Paper Edge Detection Adjustment.
Page 245 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5 (M077) 06-Jan-12 RM077054 Subject: Prepared by: Addition of Decal to the development roller cover A. Takada From: PP Tech Service Dept., 1st PP Tech Service Sect. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 246 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5 (M077) 06-Jan-12 RM077054 Model: Aries-P1.5 (M077) Old Part New Part Description Q’ty Page Index Note Number Number GA000063 Decal:Development Unit:Display ・ The modification described in this bulletin also applies to Aries-C1.5 (D095), Aries-P1 Lt (M078), Aries-C1 Lt (D097), Aegis-P1 (G178), Aegis-C1 (D016).
Page 247 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 06-Jan-12 RM077055 Subject: Prepared by: Manual Correction SC detail H.Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 248 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 06-Jan-12 RM077055 SC 636-99 Symptom Error in software Cause Incorrect certification information accumulated inside the software. Action Turn the main power off and on SC 823 Symptom Self-diagnostic error: NIB Cause [6101]: MAC address check sum error The result of the MAC address check sum does not match the check sum stored in ROM.
Page 249 Other ( Tier 2 This RTB is only for Ricoh China, to inform about the Rating Name Plate The Rating Name Plate is in the accessory box which contains the operation touch panel The rating name plate is in the plastic bag circled in red.
Page 250 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 17-Jan-12 RM077056 Action Required When installing a new machine, please attach the rating name plate above the old rating name plate. The attachment location is shown in the diagram below, indicated in a red square.
Page 251 echnical ulletin PAGE: 1/5 Reissued: 31-Mar-14 Model: Date: No.: Aries-P1.5 (M077) 23-Jan-12 RM077057b RTB Reissue The items in were corrected or added. bold italics Subject: Prepared by: J. Kobayashi Part changes in image transfer area From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information...
Page 252 echnical ulletin PAGE: 2/5 Reissued: 31-Mar-14 Model: Date: No.: Aries-P1.5 (M077) 23-Jan-12 RM077057b Modification 2: The ITB cover and the guide plate were divided into 2 separate components. Model: Aries-P1.5 (M077) Old Part New Part Description Page Index Note Q’ty Number Number M0776527 Guide Plate...
Page 253 echnical ulletin PAGE: 3/5 Reissued: 31-Mar-14 Model: Date: No.: Aries-P1.5 (M077) 23-Jan-12 RM077057b ・ The modified guide plate Type BX could cause “poor transfer on leading edge” as a side effect. If this side effect is confirmed, switch the guide plate back to the mass production Type AD, or replace M0776527...
Page 254 echnical ulletin PAGE: 4/5 Reissued: 31-Mar-14 Model: Date: No.: Aries-P1.5 (M077) 23-Jan-12 RM077057b 3. Image quality problem occurrence rate accordingly with the guide plate types Type "AX" (See RTB Type Type AD Type BX Type BF RM077041 for detail.) M0776720 M0776528 + M0776527 M0776720 + M0776514 Part Number...
Page 255 echnical ulletin PAGE: 5/5 Reissued: 31-Mar-14 Model: Date: No.: Aries-P1.5 (M077) 23-Jan-12 RM077057b The following part was newly registered as a service part for units that use Type AD (p/n: M0776720). New part Description Page Index Q’ty number M0776513 GUIDE PLATE:INTERMEDIATE TRANSFER:ASS'Y NOTE: ...
Page 256 echnical ulletin PAGE: 1/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Part information about drum drive gear H. Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required...
Page 257 echnical ulletin PAGE: 2/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a Cause After shaping the GEAR:DEVELOPMENT ROLLER Z29, the plastic around the gear shrinks. Refer to figure 1 below The plastic around the gear breaks (refer to the red lines in figure 2) and creates a backlash.
Page 258 echnical ulletin PAGE: 3/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a Action Temporary countermeasure: Replace the GEAR:DEVELOPMENT ROLLER Z29 Permanent countermeasure will be released by end of February, and the RTB will be RTB 67 reissued. New Part Number: TBD Replace the part when 8mm pitch banding occurred.
Page 259 echnical ulletin PAGE: 4/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a Procedure 1. Pull out the PCDU and put paper on top of drum to protect the drum from exposure to light. 2. Remove the fly wheel. 3 screws. 3. Remove 8 connectors and open the harness...
Page 260 echnical ulletin PAGE: 5/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a 4. Remove 3 screws. * A long Phillips screwdriver is required to remove the screws. 5. Pull out the drum drive unit. CASE:TERMINAL: DEVELOPMENT BIAS 6. Remove CASE:TERMINAL:DEVELOPMENT BIAS. 1 screw...
Page 261 echnical ulletin PAGE: 6/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a Snap fit at side COVER:BIAS:DEVELOPMENT ROLLER 7. Remove COVER:BIAS:DEVELOPMENT ROLLER. 1 screw and 1 snap fit When rebuilding the unit, use the same screw. HOLDER:DEVELOPMENT BIAS:ASS'Y Screw:M4: Exterior 8. Remove HOLDER:DEVELOPMENT VIAS:ASS'Y. 1 screw and 2 Screw:M4:Exterior...
Page 262 echnical ulletin PAGE: 7/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a 9. Hold HOLDER:DEVELOPMENT BIAS:ASS'Y, pull it in direction A slightly and rotate it in direction B Gear box 9. Remove the gear box. 4 screws...
Page 263 echnical ulletin PAGE: 8/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a 10. Pull the gear box downward and GEAR:DEVELOPMENT ROLLER:Z29 together, in the direction shown by the arrows. Gears in the gear box may fall. Hold the gear so that the gears will face up. These gears do not need to be replaced.
Page 264 echnical ulletin PAGE: 9/9 Reissued:23-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 23-Jan-12 RM077058a Note: When putting back the gear box, it is easier to put the gear box and DEVELOPMENT SLEEVE:JOINT:GEAR:ASS'Y back together. It is impossible to put back the DEVELOPMENT SLEEVE:JOINT:GEAR:ASS'Y after the gear box is put back.
Page 265 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 26-Jan-12 RM077059 Subject: Prepared by: Part Catalog Correction H.Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
Page 266 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 26-Jan-12 RM077059...
Page 267 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1/C1 27-Jan-12 RM077060 Subject: Prepared by: Part information for COVER:CONTROL UNIT:LEFT Hidetoshi Kawamura LOWER From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 268 echnical ulletin PAGE: 1/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a RTB Reissue Affected machine’s list is simplified Subject: Prepared by: Modified Fusing Unit Handle H. Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical...
Page 269 To confirm replacement of all affected handles, RCL kindly requests you to send an e-mail listing the serial numbers of the units for which replacement has been completed on a bi- weekly basis to the following contact: Kawamura Hidetoshi (Hidetoshi Kawamura/R/RICOH). PART INFORMATION Part Number...
Page 270 echnical ulletin PAGE: 3/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a APPENDIX Serial Number Welding T0101000001 3 points welding T0101000002 3 points welding T0101000003 3 points welding T0101100001 3 points welding T0101100002 3 points welding T0101100003 5 points welding T0101100004 5 points welding T0101100005 5 points welding...
Page 271 echnical ulletin PAGE: 4/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9910100003 5 points welding V9910100004 5 points welding V9910100005 5 points welding V9910100006 5 points welding V9910100007 5 points welding V9910100008 5 points welding V9910100009 5 points welding V9910200001 5 points welding V9910300001 5 points welding...
Page 272 echnical ulletin PAGE: 5/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a T0105800007 3 points welding V9905800030 3 points welding V9905800028 3 points welding V9905900009 3 points welding V9905800026 3 points welding V9905800032 3 points welding V9905900005 3 points welding V9905800024 3 points welding V9905900004 3 points welding...
Page 273 echnical ulletin PAGE: 6/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a T0106000001 3 points welding V9905900018 3 points welding T0105900006 3 points welding V9905900033 3 points welding V9905900036 3 points welding T0105900007 3 points welding V9905900037 3 points welding V9906000004 3 points welding V9906000006 3 points welding...
Page 274 echnical ulletin PAGE: 7/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9906000034 3 points welding 3 points welding V9906000033 T0106000006 3 points welding T0106000007 3 points welding 3 points welding T0106000002 3 points welding V9906000030 V9906000035 3 points welding 5 points welding T0114900001 5 points welding T0114900002...
Page 275 echnical ulletin PAGE: 8/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9914900007 5 points welding 5 points welding V9914900004 V9914900010 5 points welding V9914900015 5 points welding 5 points welding V9914900011 5 points welding V9914900009 V9914900008 5 points welding 5 points welding V9914900003 5 points welding V9914900012...
Page 276 echnical ulletin PAGE: 9/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a T0115000003 5 points welding 5 points welding V9915000003 T0115000007 5 points welding T0115000006 5 points welding 5 points welding T0115000004 5 points welding V9915000018 V9915000019 5 points welding 5 points welding V9915000017 5 points welding V9915000012...
Page 277 echnical ulletin PAGE: 10/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9915000054 5 points welding 5 points welding V9915000050 V9915100028 5 points welding V9915000049 5 points welding 5 points welding V9915000052 5 points welding V9915100024 V9915100026 5 points welding 5 points welding V9915100029 5 points welding V9915100030...
Page 278 echnical ulletin PAGE: 11/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9915100034 5 points welding 5 points welding V9915100057 T0115100001 5 points welding V9915100053 5 points welding 5 points welding V9915100058 5 points welding T0115100012 T0115100016 5 points welding 5 points welding T0115100004 5 points welding T0115100007...
Page 279 echnical ulletin PAGE: 12/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a T0115100026 5 points welding 5 points welding V9915100049 V9915100042 5 points welding V9915100048 5 points welding 5 points welding V9915100045 5 points welding T0115100021 V9915100044 5 points welding 5 points welding T0115100027 5 points welding V9915100052...
Page 280 echnical ulletin PAGE: 13/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9915200017 5 points welding 5 points welding T0115200008 T0115200011 5 points welding V9915200007 5 points welding 5 points welding V9915400035 5 points welding T0115300003 T0115300005 5 points welding 5 points welding V9915300007 5 points welding V9915300008...
Page 281 echnical ulletin PAGE: 14/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9903600001 3 points welding 3 points welding V9903500004 T0103400007 3 points welding T0103500001 3 points welding 3 points welding V9903600002 3 points welding V9903500003 V9903500001 3 points welding 3 points welding T0103400002 3 points welding V9903500006...
Page 282 echnical ulletin PAGE: 15/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9912500002 3 points welding 3 points welding V9903600006 V9903600012 3 points welding T0112500005 3 points welding 3 points welding T0112500013 3 points welding T0112500012 V9912500008 3 points welding 3 points welding V9912500005 3 points welding V9903600015...
Page 283 echnical ulletin PAGE: 16/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a T0112600001 3 points welding 3 points welding V9912500018 T0112500018 3 points welding V9912600014 3 points welding 3 points welding T0112600006 3 points welding T0112600016 T0112600012 3 points welding 3 points welding T0112600021 3 points welding V9912600006...
Page 284 echnical ulletin PAGE: 17/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a V9912700005 5 points welding V9912700002 5 points welding V9912700007 5 points welding V9912700003 5 points welding V9912700009 5 points welding V9912700001 5 points welding T0112700016 5 points welding T0112700007 5 points welding T0112700009 5 points welding...
Page 285 echnical ulletin PAGE: 18/18 Reissued:22-Feb-12 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077061a T0112700018 5 points welding T0112900009 5 points welding T0112700020 5 points welding V9912900012 5 points welding T0112700017 5 points welding V9912700016 5 points welding T0112800001 5 points welding V9912900004 5 points welding V9912800002 5 points welding...
Page 286 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5 27-Jan-12 RM077062 Subject: Prepared by: New Part - Sheet for the Decurl Unit Shinnosuke Sasaki From: 1st PP Tech Service Sec., PP Tech Service Dept., Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 287 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5 27-Jan-12 RM077062 Note on attaching the sheet Align the edges of the sheet to the edges of the guide plate. SHEET:DECURA:MIDDLE SHEET:DECURA:MIDDLE...
Page 288 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077063 Subject: Prepared by: Parts Change – New Flip Gates S. Sasaki From: 1st PP Tech Service Sec., PP Tech Service Dept., Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 289 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 13-Feb-12 RM077064 Subject: Prepared by: Parts Change – Fusing Unit Exit Guide Plates S. Sasaki From: 1st PP Tech Service Sec., PP Tech Service Dept., Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 290 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 13-Feb-12 RM077064...
Page 291 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries P1.5/C1.5 29-Feb-12 RM077065 Subject: Part Changes - New ball bearings- Prepared by: H. Kawamura From: PP Service Planning Department 1G Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 292 echnical ulletin PAGE: 1/5 Reissued: 03-Jul-13 Model: Date: Aries-P1.5/C1.5 29-Feb-12 .: RM077066d RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: Paper Library AP T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required...
Page 293 (4) RE0996: Corrected RCL Control Number from "Arjowiggins Satimat green 300 (RE0252)" to RE0996 (5) RE1075, RE1076, RE1953: Corrected Media Type from Matt to Metallic (6) RA0030, RE0129, RE0130, RE0132, RE0133, RA0029: Corrected Media Type from Matt to Silk (7) Delete Ricoh Pro-graphic media from Paper lib.
Page 294 echnical ulletin PAGE: 3/5 Reissued: 03-Jul-13 Model: Date: Aries-P1.5/C1.5 29-Feb-12 .: RM077066d Version Modified Points or Symptom Corrected (1) Add 59 media (2) RE1070: Corrected Production Name from Bianco Flash Premium to Biancoflash Premium (3) RE1532 Corrected Media type from Gloss to Cast Coated and Production name from Bindakote Cover to Bindakote Cover Bianco (4) RE1008, 1009, 1010, 1011, 1053, 1054, 1055, 1056, 1057, 1058, 1164, 1165, 1815: Correct the Manufacturer...
Page 295 (5) RE1075, RE1076, RE1953: Corrected Media Type from Matt to Metallic (6) RA0030, RE0129, RE0130, RE0132, RE0133, RA0029: Corrected Media Type from Matt to Silk (7) Delete Ricoh Pro-graphic media from Paper lib. (1) Add 59 media (2) RE1070: Corrected Production Name from Bianco Flash Premium to Biancoflash Premium...
Page 296 echnical ulletin PAGE: 5/5 Reissued: 03-Jul-13 Model: Date: Aries-P1.5/C1.5 29-Feb-12 .: RM077066d Not suggested for use Example of media evaluation results: Image Feed Overall Rank Image Quality Others Permanence Performance NOTE  The Printer model and the Copier model apply different MQP files; no interchangeability.
Page 297 echnical ulletin PAGE: 1/8 Reissued:07-Aug-12 Model: Date: No.: Aries-P1.5/C1.5 21-Mar-12 RM077067a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Part information about drum drive gear H. Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 298 echnical ulletin PAGE: 2/8 Reissued:07-Aug-12 Model: Date: No.: Aries-P1.5/C1.5 21-Mar-12 RM077067a CAUSE The plastic piece incorporated with the sintered gear (GEAR: DEVELOPMENT ROLLER Z29) shrinks and breaks over time, resulting in a backlash which disables consistent revolution of the development roller. (See figures 1 & 2 below.) Figure 1: Gears installed in the drum drive unit JOINT (Development Roller GEAR:DEVELOPMENT...
Page 299 echnical ulletin PAGE: 3/8 Reissued:07-Aug-12 Model: Date: No.: Aries-P1.5/C1.5 21-Mar-12 RM077067a ACTION Replace the currently installed GEAR:DEVELOPMENT ROLLER Z29 with the following part: a) Gear assembly supplied Free of Charge Description Q’ty Int Page Index MODIFICATION :GEAR:DEVELOPMENT M0779904 ROLLER ASS'Y IMPORTANT Please send to RCL 60~80% halftone samples in YMCK printed before and after replacing the above modified gears for every machine implementing the...
Page 300 echnical ulletin PAGE: 4/8 Reissued:07-Aug-12 Model: Date: No.: Aries-P1.5/C1.5 21-Mar-12 RM077067a Required parts and equipments Piece of cloth (to wipe off grease) A Pillips screwdriver approx 30 cm long MODIFICATION:GEAR:DEVELOPMENT ROLLER ASS'Y Procedure 1. Pull out the PCDU from the mainframe and cover the drum with paper to prevent the drum from exposure to light.
Page 301 echnical ulletin PAGE: 5/8 Reissued:07-Aug-12 Model: Date: No.: Aries-P1.5/C1.5 21-Mar-12 RM077067a 4. Remove the 3 screws. * A relatively long screwdriver is needed to remove these screws. 5. Pull out the drum drive unit. 6. Remove CASE:TERMINAL:DEVELOPMENT BIAS. (screw x1) CASE:TERMINAL: DEVELOPMENT BIAS...
Page 302 echnical ulletin PAGE: 6/8 Reissued:07-Aug-12 Model: Date: No.: Aries-P1.5/C1.5 21-Mar-12 RM077067a 7. Remove the COVER:BIAS:DEVELOPMENT ROLLER. (screw x1, snap-fit x1) * Keep the screw and the snap-fit. They will be used when reassembling the unit. Snap fit at side COVER:BIAS:DEVELOPMENT ROLLER 8.
Page 303 echnical ulletin PAGE: 7/8 Reissued:07-Aug-12 Model: Date: No.: Aries-P1.5/C1.5 21-Mar-12 RM077067a 10. Remove the gear box. (screw x4) Gear box 11. Pull out the gear box and the GEAR:DEVELOPMENT ROLLER:Z29 together. * To prevent the gears inside the gear box from falling out, hold the gear box so that it faces up.
Page 304 echnical ulletin PAGE: 8/8 Reissued:07-Aug-12 Model: Date: No.: Aries-P1.5/C1.5 21-Mar-12 RM077067a 12. Take approx 0.2g of grease from the gear box with a piece of cloth and apply it to the two areas circled in red. * DO NOT apply other grease types. Follow the procedure in reverse order to reassemble the drum drive unit.
Page 305 echnical ulletin PAGE: 1/2 Reissued:30-Aug-13 Model: Date: No.: Aries-P1.5/C1.5 22-Mar-12 RM077068a RTB Reissue The items in bold italics were added. Subject: Prepared by: Part Changes –For vertical lines H. Kawamura From: 1st PP Service Planning Sec., PP Service Planning Troubleshooting Part information Action required Classification:...
Page 306 echnical ulletin PAGE: 2/2 Reissued:30-Aug-13 Model: Date: No.: Aries-P1.5/C1.5 22-Mar-12 RM077068a If the drum cleaning unit needs to be replaced, replace with the new unit described below. Old Part New Part Description Q’ty Page Index Note Number Number M0773601 CLEANING UNIT: AROUND THE M0773600 Change PHOTOCONDUCTOR...
Page 307 echnical ulletin PAGE: 1/1 Reissued:17-Apr-12 Model: Date: No.: Aries-P1.5/C1.5 10-Apr-12 RM077069a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Manual Correction – LD Units H. Kawamura From: 1st Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 308 echnical ulletin PAGE: 1/1 Model: Date: No.: Katana-C2 (Bellini-C4) 13-Apr-12 RD059099 Subject: Service Manual Correction (Booklet Finisher Prepared by: J. Ohno SR5020 Punch Unit) From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 309 echnical ulletin PAGE: 1/3 Reissued: 13-Nov-12 Model: Date: 23-May-12 .: RM077070b Aries-P1.5/C1.5 The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Paper Library NA T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 310 echnical ulletin PAGE: 2/3 Reissued: 13-Nov-12 Model: Date: 23-May-12 .: RM077070b Aries-P1.5/C1.5 Aries P1.5 Version Modified Points or Symptom Corrected Rev.11 Add 30 media Rev.10 Added 42 media RC1088: Changed Overall Rank from A to C due to NCR. RC2004, RC2005: Corrected the Production Name RC2004: Corrected the Media Type Rev.9 Add 4 media...
Page 311 echnical ulletin PAGE: 3/3 Reissued: 13-Nov-12 Model: Date: 23-May-12 .: RM077070b Aries-P1.5/C1.5 Example of media evaluation results: Image Feed Image Quality Others Overall Rank Permanence Performance NOTE The Printer model and the Copier model apply different MQP files; no interchangeability. Install the MQP file according to the machine. The software is designed to reject the installation if the MQP file does not correspond with the machine.
Page 312 echnical ulletin PAGE: 1/5 Reissued: 24-Jul-13 Model: Date: Aries-P1.5/C1.5 28-May-12 .: RM077071a RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: Paper Library CH T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required...
Page 313 echnical ulletin PAGE: 2/5 Reissued: 24-Jul-13 Model: Date: Aries-P1.5/C1.5 28-May-12 .: RM077071a Aries P1.5 Version Modified Points or Symptom Corrected (1) Add 86 media. (2) RE1070: Corrected Production Name from Bianco Flash Premium to Biancoflash Premium. (3) RE1532: Corrected Media type from Gloss to Cast Coated and Production name from Bindakote Cover to Bindakote Cover Bianco.
Page 314 echnical ulletin PAGE: 3/5 Reissued: 24-Jul-13 Model: Date: Aries-P1.5/C1.5 28-May-12 .: RM077071a Aries C1.5 Version Modified Points or Symptom Corrected (1) Add 86 media. (2) RE1070: Corrected Production Name from Bianco Flash Premium to Biancoflash Premium. (3) RE1532: Corrected Media type from Gloss to Cast Coated and Production name from Bindakote Cover to Bindakote Cover Bianco.
Page 315 echnical ulletin PAGE: 4/5 Reissued: 24-Jul-13 Model: Date: Aries-P1.5/C1.5 28-May-12 .: RM077071a About the Media List Media has been evaluated under 4 categories of “Image Quality”, “Image Permanence”, “Feed Performance” and “Others”, which are ranked in 3 levels except for “Image Quality” evaluated in 4 levels.
Page 316 echnical ulletin PAGE: 5/5 Reissued: 24-Jul-13 Model: Date: Aries-P1.5/C1.5 28-May-12 .: RM077071a Enter SP5-711-001, and then press "Execute" on the control panel. Press "Execute" again on the control panel. Wait for the message "Completed" to appear, and then Press "OK". Exit the SP mode. Turn off the mainframe, and then remove the SD card from the controller.
Page 317 echnical ulletin PAGE: 1/7 Reissued: 4-Aug-15 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077072d RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Additional procedures for removing excess T.Miyamoto developer and preventing toner scattering From: 1st Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 318 echnical ulletin PAGE: 2/7 Reissued: 4-Aug-15 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077072d -Toner Refresh Amount Adjustment- Modify the toner refresh amount as shown in the table below. D e f a u l t M o d i f i c a t i o n M o d i f i c a t i o n ％...
Page 319 echnical ulletin PAGE: 3/7 Reissued: 4-Aug-15 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077072d - Procedure 1 - The goal of this procedure is to decrease the Tc (toner concentration) to allow proper removal of remaining developer and achieve the optimum ratio of toner against developer when initializing the new developer.
Page 320 echnical ulletin PAGE: 4/7 Reissued: 4-Aug-15 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077072d - Procedure 2 – 2-1. Execute the standard developer removal operation. Procedure 2 (manual developer removal; 2-2 through 2-10) and all of Procedure 3 were deleted. These procedures are no longer needed due to the adoption of improved toner.
Page 321 echnical ulletin PAGE: 5/7 Reissued: 4-Aug-15 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077072d 4-4. Put back the TD sensor and development units to complete the procedure.
Page 322 echnical ulletin PAGE: 6/7 Reissued: 4-Aug-15 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077072d APPENDIX Adjustments for further security In order to achieve further security for toner scattering and development motor locking, modify the relative parameters in the SP mode after carrying out “Procedures 1~3”. Table: Notices and side effects concerning SP modification When NOT to SP modification...
Page 323 echnical ulletin PAGE: 7/7 Reissued: 4-Aug-15 Model: Date: No.: Aries-P1.5/C1.5 27-Jan-12 RM077072d A) Increasing the toner refresh threshold 1. Make sure that the value of SP3-701-009 (Toner refresh mode: Max Pattern Length) is 25. (If this SP is set to a value other than 25, change it to 25.) 3-701 Toner Refresh Mode: Max Pattern Length...
Page 324 echnical ulletin PAGE: 1/3 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 06-Jun-12 RM077073 Subject: Procedure for Adjusting the CIS LED upon Prepared by: J. Kobayashi Replacement of the CIS Unit From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required...
Page 325 echnical ulletin PAGE: 2/3 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 06-Jun-12 RM077073 Registration timing roller Edge of the guide plate Front edge of the paper Paper Shift roller 3. Insert one sheet of plain white paper in the paper path so that the front edge of the paper aligns with the edge of the registration timing roller guide plate.
Page 326 echnical ulletin PAGE: 3/3 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 06-Jun-12 RM077073 5. Turn on the machine power. Note Jam001 will be initiated when the machine is turned on in this state but disregard this jam. 6. Enter the SP mode and execute SP1-912-001. 7.
Page 327 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries P1.5 / C1.5 07-Jun-12 RM077074 Subject: Correction on Perfect Binder (GB5000)’s supported Prepared by: H. Kawamura paper thickness for signature From: 1st PP Tech Service Section, PP Tech Service Dep. Classification: Troubleshooting Part information Action required Mechanical...
Page 328 echnical ulletin PAGE: 1/6 Reissued: 28th-Sep-12 Model: Date: No.: AG-P1/C1, AGL-P1/C1, Aries-P1.5/C1.5 06-Dec-10 RG178128c RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Notes on Handling PCDUs to prevent drum scratching H. Kawamura From: PPBG Service Planning Dept. Classification: Troubleshooting Part information...
Page 329 echnical ulletin PAGE: 2/6 Reissued: 28th-Sep-12 Model: Date: No.: AG-P1/C1, AGL-P1/C1, Aries-P1.5/C1.5 06-Dec-10 RG178128c 1-2. Confirming Correct Installation of the Developer Unit - Proper engagement of the drum internal and drum drive external gears - Make sure the development unit is correctly installed by checking the appearance of the knob and the screw holes.
Page 330 echnical ulletin PAGE: 3/6 Reissued: 28th-Sep-12 Model: Date: No.: AG-P1/C1, AGL-P1/C1, Aries-P1.5/C1.5 06-Dec-10 RG178128c If the development unit is not correctly installed, pull out the PCDU and slightly reposition the drum so that the internal and external gears are engaged properly. Do not attempt to forcefully fasten the (cross-shaped) drawer stop knob by shoving in the unit.
Page 331 echnical ulletin PAGE: 4/6 Reissued: 28th-Sep-12 Model: Date: No.: AG-P1/C1, AGL-P1/C1, Aries-P1.5/C1.5 06-Dec-10 RG178128c 2. Correct Procedures for Fastening the Drum Knob Take note of the information in the following section to avoid the problems listed below. 1) Different density between left and right sides on a page 2) Toner adhesion to the development rollers 3) Scratches on the drums resulting from toner adhesion to the development rollers 4) Toner clumps caused by narrowed PG...
Page 332 echnical ulletin PAGE: 5/6 Reissued: 28th-Sep-12 Model: Date: No.: AG-P1/C1, AGL-P1/C1, Aries-P1.5/C1.5 06-Dec-10 RG178128c Tighten the Drum Knob so that the groove on the Drum Knob goes past the plastic protrusion on the PCDU as shown in the photo below. Correct Drum Knob Position Incorrect Drum Knob Position...
Page 333 echnical ulletin PAGE: 6/6 Reissued: 28th-Sep-12 Model: Date: No.: AG-P1/C1, AGL-P1/C1, Aries-P1.5/C1.5 06-Dec-10 RG178128c 3. Handling the Development Unit Take note of the information in the following section to avoid the problems listed below. 1) Variation in image density 2) Different density between left and right sides on a page 3) Toner adhesion to the development rollers 4) Scratches on the drums resulting from toner adhesion to the development rollers 5) Toner clumps caused by narrowed PG...
Page 334 echnical ulletin PAGE: 1/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: New service part: External Power Supply Unit Junji Kobayashi From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information...
Page 335 echnical ulletin PAGE: 2/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c Symptom 40mm wide dark bands appear at 314mm intervals Cause Normally, the exhaust fans behind the PCDU that operate for a prescribed time after completing a job could ventilate the ozone in approximately two hours. However, when the machine is run under most, if not all, of the following conditions, ozone emission increases and causes ozone to accumulate easily.
Page 336 echnical ulletin PAGE: 3/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c NOTE: Make sure the Dust, Development and Ozone filters are replaced at the prescribed PM intervals. Clogged filters will decrease the air current from the fans and prevent complete removal of corona products.
Page 337  The LED will not light up if the breaker switch is turned off or if the timer is set to off.  Refer to the last section of this document for instructions on how to switch supply source between Pro C900 / Pro C901 and the external PSU.
Page 338 echnical ulletin PAGE: 5/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c How to Install the External PSU Caution: Make sure the external PSU and main power are turned off before carrying out the following procedure. 1. Open the rear controller box. 2.
Page 339 echnical ulletin PAGE: 6/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c 3. Disconnect the fan connectors from the IOB (CN241/CN243). 4. Relay the harnesses from the external PSU. 4-1. Connect the two connectors from the external PSU circled in red to CN241 and CN243.
Page 340 echnical ulletin PAGE: 7/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c 4-2. Connect the two connectors circled in red to the fan connectors.
Page 341 echnical ulletin PAGE: 8/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c 4-3. Connect the ground cable.
Page 342 echnical ulletin PAGE: 9/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c 5. Close the rear controller box. 6. Connect the power cable to the external PSU.
Page 343 echnical ulletin PAGE: 10/11 Reissued:04-Apr-14 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c 7. Turn on the breaker switch.
Page 344 Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077075c Switching Supply Source Between Pro C900 / Pro C901 and the External PSU When the external PSU is used The LED will light up by default when the external PSU is connected. When Pro C900 / Pro C901 is used...
Page 345 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 01-Oct-12 RM077076 Subject: Prepared by: Notice of Failure - Adjustment #0218 of Adjustment Hidetoshi Kawamura Setting for Skilled Operators From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical...
Page 346 echnical ulletin PAGE: 1/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b RTB Reissue The items in bold italics were corrected or added. Subject: Troubleshooting “Mottled Effect” Prepared by: J. Kobayashi From: PP Tech Service Sec., PP Tech Service Dept. Troubleshooting Part information Action required...
Page 347 echnical ulletin PAGE: 2/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b Toner transfer on bumpy surfaced paper Result Partial image deletion; blank areas -Toner degradation- Toner is supplied proportionately Average coverage is 4% or lower. to its consumption rate. Toner stays in the dev unit for an extended time and is applied with a lot of stress in the mixing process.
Page 348 echnical ulletin PAGE: 3/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b Solution flowchart for mottled effect caused by paper with an unsmooth surface Customer requested an adjustment to resolve the mottled effect. Perform calibration for the paper in use by the customer. Procedure 1: Calibration Results accepted by customer? Finish...
Page 349 echnical ulletin PAGE: 4/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b Procedure 1: Calibration 1-1. In Command Work Station > Job Center, select Calibrate. 1-2. In the Calibrator dialog box, select the measurement method, check the print settings, and click “Print”.
Page 350 echnical ulletin PAGE: 5/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b 1-3. Click “Measure” to get the measurements. 1-4. In the printer driver setting, select the Color tab. 1-5. Select standard or expert, and the paper type from the following 3 default options: Plain, Gloss, or Matte.
Page 351 echnical ulletin PAGE: 6/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b Procedure 2: Screen Setting 2-1. In the printer driver setting, select the Image tab. 2-2. Select several screening settings from the Halftone Mode drop-down list and run test prints to determine the most effective setting.
Page 352 echnical ulletin PAGE: 7/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b 2-3. In Command Work Station > Job Center tab, select Calibrate.
Page 353 echnical ulletin PAGE: 8/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b 2-4. In the Calibrator dialog box, select Manage from the drop-down list ‘NAME’.
Page 354 echnical ulletin PAGE: 9/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b 2-5. In the Manage Calibration Settings dialog box, select the paper type in use and type in a description, for example, paper type and dot/line value in the Recommended Paper field.
Page 355 echnical ulletin PAGE: 10/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b 2-6. Select the screening setting determined in step 2-2. 2-7. Click Save. (A number may be appended for the calibration set name but it is not necessary to pay attention to this number.)
Page 356 echnical ulletin PAGE: 11/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b 2-8. In the field calibration set name, type in the description specified in step 2-5 for Recommended Paper. Also, make sure that the output profile corresponds with the paper type specified in step 2-5.
Page 357 echnical ulletin PAGE: 12/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b 2-10. Click Print. Click Apply after the calibration completes. 2-11. Apply printer driver settings (see steps 1-1 ~ 1-4 in Procedure 1: Calibration) and select the profile that was calibrated. 2-12.
Page 358 echnical ulletin PAGE: 13/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b Solution caused by toner degradation Procedure 1: Toner Refresh Amount Adjustment Modify the following SP to increase the toner refresh amount. 1-1. Make sure that the current value in SP3-701-009 (Max Pattern Length) is “25”. 3-701-009 Toner Refresh Mode: Max Pattern Length [0 to 25 /...
Page 359 echnical ulletin PAGE: 14/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b Procedure 2: ACS Switch Set Modification Modify the following SP to minimize the idling operation time of Y, M and C development units, if color images show more mottled effects compared to mono- chrome images.
Page 360 echnical ulletin PAGE: 15/15 Reissued:16-Oct-12 Model: Date: No.: Aries-C1.5 (D095) / Aries-P1/.5(M077) 8-Nov-2012 RM077077b Procedure 3: Manual Toner Refreshing While Procedures 1 and 2 are SP modifications to prevent problem occurrences, the following is a troubleshooting procedure to resolve a problem that is present and caused by toner degradation.
Page 361 echnical ulletin PAGE: 1/5 Reissued: 09-Nov-12 Model: Date: No.: 11-May-06 RB234014o Aries-C1.5/P1.5, AG-C1/P1, AGL-C1/P1, B-C3/C3.5/C4, DDP RTB Reissue The items in bold italics have been added. Subject: Prepared by: Controller firmware (Finisher) J. Ohno From: 1st PP Tech Service Sect.,PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 362 Modified Points or Symptom Corrected 2.000:61 Specification Change ・ Process Speed Setting (Low) on the Pro C901/C901S is supported. ・ Z-fold staple job is supported for 8K paper size (267×390mm applied in China) on the RICOH Pro 907/1107/1357. ・ Initialization behavior of the exit guide plate rollers have been changed to rotate the drive rollers to prevent the drive rollers from adhering to the driven rollers.
Page 363 echnical ulletin PAGE: 3/5 Reissued: 09-Nov-12 Model: Date: No.: 11-May-06 RB234014o Aries-C1.5/P1.5, AG-C1/P1, AGL-C1/P1, B-C3/C3.5/C4, DDP Version Modified Points or Symptom Corrected 2. The machine stalls at a "printing in process" status in a jam where the paper is not exit to the shift tray. This symptom occurs only when installing the Katana-C2 and the EFI controller.
Page 364 echnical ulletin PAGE: 4/5 Reissued: 09-Nov-12 Model: Date: No.: 11-May-06 RB234014o Aries-C1.5/P1.5, AG-C1/P1, AGL-C1/P1, B-C3/C3.5/C4, DDP Version Modified Points or Symptom Corrected 1.500 Symptom Corrected: 1. Operation stops and will not recover when "stop" button on VICTORIA-E_LED is pressed during stacker exit. 2.
Page 365 echnical ulletin PAGE: 5/5 Reissued: 09-Nov-12 Model: Date: No.: 11-May-06 RB234014o Aries-C1.5/P1.5, AG-C1/P1, AGL-C1/P1, B-C3/C3.5/C4, DDP Version Modified Points or Symptom Corrected cleared. SC625 occurs after a staple jam is cleared. Conditions: The staple jam occurs when the operator opens the door during staple stacking.
Page 366 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 14-Nov-12 RM077078 Subject: Prepared by: Release note: modified development unit Hidetoshi Kawamura From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 367 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1 14-Nov-12 RM077078 Explanation of Fuzzy Lines The symptom known as “fuzzy lines” is a result of insufficient supply of toner/developer mixture to the drum surface via the development rollers. Photos A and B below show the slit between the upper and lower development rollers viewed from the drum.
Page 368 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5 20-Nov-12 RM077079 Subject: Prepared by: Preventing SC36x (Low toner density) T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 369 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5 20-Nov-12 RM077079 WORKAROUND Check for toner clumps in the toner supply path between the sub-hopper and the development unit (circled in red in the photos below), and if found, remove the clumps with a vacuum cleaner.
Page 370 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5 11-Dec-12 RM077080 Subject: Prepared by: JAM170 (SR5020 booklet unit exit sensor paper jam) T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 371 echnical ulletin PAGE: 1/5 Model: Date: No.: Aries-P1.5 28-Dec-12 RM077081 Subject: Cleaning to prevent toner offset on printed paper Prepared by: T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 372 echnical ulletin PAGE: 2/5 Model: Date: No.: Aries-P1.5 28-Dec-12 RM077081 Cleaning the fusing exit guide assembly Disassemble as described below to check for toner adhesion at the tip of the paper exit guide assembly. If toner adhesion is confirmed, clean with alcohol. Check for toner adhesion on these tips.
Page 373 echnical ulletin PAGE: 3/5 Model: Date: No.: Aries-P1.5 28-Dec-12 RM077081 (5) Remove screw “1” at the front side and the small plate. (6) Remove screws “2, 3 & 4” at the rear side. ② ③ ④ ① ① ① ① (7) Remove the paper exit guide assembly.
Page 374 echnical ulletin PAGE: 4/5 Model: Date: No.: Aries-P1.5 28-Dec-12 RM077081 Cleaning the de-curl unit Remove the de-curl unit by following the procedure described below to check for toner adhesion on its guide plates and rollers. If toner adhesion is confirmed, clean with alcohol. Entrance Rollers Paper guides...
Page 375 echnical ulletin PAGE: 5/5 Model: Date: No.: Aries-P1.5 28-Dec-12 RM077081 (1) Remove the left cover. (screw x4) (2) Remove the left upper stay [A] and the left middle stay [B]. (screw x4) (3) Remove the de-curl unit [C]. (connector x3 , screw x4)
Page 376 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5 23-Jan-13 RM077082 Subject: Prepared by: T. Miyamoto New service part - Heat Roller Adjusting Pin From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 377 echnical ulletin PAGE: 1/5 Reissued: 03-Jul-13 Model: Date: Aries-Plus-P1.5/C1.5 01-Mar-13 .: RM077083b RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: Paper Library AP T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required...
Page 378 (4) RE1075, RE1076, RE1953: Corrected Media Type from Matt to Metaric (5) RA0030, RE0129, RE0130, RE0132, RE0133, RA0029: Corrected Media Type from Matt to Silk (6) RE0059A, RE0060A, RE0313A, RE0314A, RE0315A, RE0061A, RE0317A, RE1303A, RE1696A, RE0023A, RE0024A, RE1308A, RE1309A, RE1059A, RE1598A: Delete Ricoh Pro-graphic media. Initial release...
Page 379 Media Type from Matt to Silk (6) RE0059A, RE0060A, RE0313A, RE0314A, RE0315A, RE0061A, RE0317A, RE1303A, RE1696A, RE0023A, RE0024A, RE1308A, RE1309A, RE1059A, RE1598A: Delete Ricoh Pro-graphic media. Initial release About the Media List Media has been evaluated under 4 categories of “Image Quality”, “Image Permanence”, “Feed Performance”...
Page 380 echnical ulletin PAGE: 4/5 Reissued: 03-Jul-13 Model: Date: Aries-Plus-P1.5/C1.5 01-Mar-13 .: RM077083b About the MQP file The MQP file only contains data for media ranked ‘A’ and ‘B’ in overall evaluation. Installing the MQP file into the Taurus-P1 will enable application of the media from the Paper Library. Rank Description Better than the product Spec.(Only Image Quality)
Page 381 echnical ulletin PAGE: 5/5 Reissued: 03-Jul-13 Model: Date: Aries-Plus-P1.5/C1.5 01-Mar-13 .: RM077083b Press "Execute" again on the control panel. Wait for the message "Completed" to appear, and then Press "OK". Exit the SP mode. Turn off the mainframe, and then remove the SD card from the controller.
Page 382 echnical ulletin PAGE: 1/6 Reissued: 24-Oct-14 Model: Date: 01-Mar-13 .: RM077084d Aries-Plus-P1.5/C1.5 RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Paper Library EU T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information...
Page 383 echnical ulletin PAGE: 2/6 Reissued: 24-Oct-14 Model: Date: 01-Mar-13 .: RM077084d Aries-Plus-P1.5/C1.5 Aries Plus P1.5 Version Modified Points or Symptom Corrected (1) Add 14 Media (RE1312, RE2057, RE2058, RE2063, RE2099, RE2100, RE2118, RE2119, RE2124, RE2125, RE2146, RE2212, RE2217, RE2220) (2) RE1303, RE1303A, RE1303B: Corrected Fusing temp. from 165 to 155, Overall rank from B to A, Image Quality rank from B to A+ and add Notes on paper curl.
Page 384 (2) RE0022, RE0023, RE0024, RE0025: Corrected Production Name from "UPM DIGI Fine" to "UPM DIGI Finesse gloss". (3) RE0022A: Corrected RCL Control Number from "Ricoh Pro-Graphic Gloss (RE1696A)" to RE0022A. (4) RE0022B: Corrected RCL Control No. from RE1020 to RE0022B.
Page 385 echnical ulletin PAGE: 4/6 Reissued: 24-Oct-14 Model: Date: 01-Mar-13 .: RM077084d Aries-Plus-P1.5/C1.5 Version Modified Points or Symptom Corrected (1) Add 14 Media (RE1312, RE2057, RE2058, RE2063, RE2099, RE2100, RE2118, RE2119, RE2124, RE2125, RE2146, RE2212, RE2217, RE2220) (2) RE1303, RE1303A, RE1303B: Corrected Fusing temp. from 165 to 155, Overall rank from B to A, Image Quality rank from B to A+ and add Notes on paper curl.
Page 386 (3) RE0022, RE0023, RE0024, RE0025: Corrected Production Name from "UPM DIGI Fine" to "UPM DIGI Finesse gloss". (4) RE0022A: Corrected RCL Control Number from "Ricoh Pro-Graphic Gloss (RE1696A)" to RE0022A. (5) RE0022B: Corrected RCL Control No. from RE1020 to RE0022B.
Page 387 echnical ulletin PAGE: 6/6 Reissued: 24-Oct-14 Model: Date: 01-Mar-13 .: RM077084d Aries-Plus-P1.5/C1.5 Example of media evaluation results: Image Feed Image Quality Others Overall Rank Permanence Performance NOTE  The Printer model and the Copier model apply different MQP files; no interchangeability.
Page 388 echnical ulletin PAGE: 1/2 Model: Date: Aries-Plus-P1.5/C1.5 01-Mar-13 .: RM077085 Subject: Prepared by: Firmware Release Note: Paper Library NA T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 389 echnical ulletin PAGE: 2/2 Model: Date: Aries-Plus-P1.5/C1.5 01-Mar-13 .: RM077085 Result is good without any remarks. There is remark for use. Customer should know the remark for use. Not suggested for use Example of media evaluation results: Image Feed Overall Rank Image Quality Others Permanence...
Page 390 echnical ulletin PAGE: 1/5 Reissued:05-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 01-Mar-13 RM077086c RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Preventing SC32x and 39x T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information...
Page 391 echnical ulletin PAGE: 2/5 Reissued:05-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 01-Mar-13 RM077086c Photo 3 Photo 4 Tap here How to check if the aperture is clogged or not 1. Remove the development unit from the mainframe and place it on a table. 2.
Page 392 echnical ulletin PAGE: 3/5 Reissued:05-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 01-Mar-13 RM077086c 5. Check if the aperture (indicated in blue) is clearly visible as in the photos below. Disposal of excess developer is disabled when this aperture is clogged. Aperture When to do the procedure ...
Page 393 echnical ulletin PAGE: 4/5 Reissued:05-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 01-Mar-13 RM077086c Recommended actions to prevent & resolve SC39x Update the Engine Firmware to version 1.009:16 or later. In a system forced termination, developer accumulates at the nip between the dev roller and drum, because the dev roller and drum stop suddenly.
Page 394 echnical ulletin PAGE: 5/5 Reissued:05-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 01-Mar-13 RM077086c Table 3 Cause Symptom Action Note Symptom occurs only SC39x after power-on Power Off-On immediately after machine power-on. Correct the sealing. If High friction Stopper seal on the the seal cannot be Loose seal causes between the cleaning unit is twisted...
Page 395 Product Safety Other ( Tier 2 This RTB has been issued to announce the requirements for upgrading the Pro C901 Graphic Arts Edition to the Pro C901 Graphic Arts +. The following are the requirements for the above upgrade: 1. ProC901 needs to be run by a Fiery E-42 or E-82 controller...
Page 396 echnical ulletin PAGE: 2/6 Reissued:09-May-13 Model: Date: No.: Aries-P1.5/C1.5 06-Mar-13 RM077087a Countermeasure parts required for the upgrade to ProC901 Graphic Arts + Production Quantity Issues Description Cut-In RTB No. Note Names (Part/Unit) Timing PCDU Machine Firmware Y×2 version-up M×2 required. Shock From FLY WHEEL:DRUM:T2...
Page 397 echnical ulletin PAGE: 3/6 Reissued:09-May-13 Model: Date: No.: Aries-P1.5/C1.5 06-Mar-13 RM077087a Cut-in S/N of units for which the upgrade to ProC901 Graphic Arts + is completed Im age Cou nterm ea sure Pa rts In clu de d at R EWO RK Q ua lity Pa rts R TB...
Page 398 echnical ulletin PAGE: 4/6 Reissued:09-May-13 Model: Date: No.: Aries-P1.5/C1.5 06-Mar-13 RM077087a EDP Code 404350 404353 404350 4043503 Product Code M07757 D09557 M07757 D09557 Rewor k:REI V9925000013 T0125300001～ Serial Number V9925000014 T0125500003～ V9925300004～ T0125500002 V9925000016 EDP Code 404351 404354 404351 404354 Product Code M07767 D09567...
Page 399 echnical ulletin PAGE: 5/6 Reissued:09-May-13 Model: Date: No.: Aries-P1.5/C1.5 06-Mar-13 RM077087a Changing max supported paper weight from 300gsm to 350gsm 1. Upgrade to the following Engine/Web/System firmware as a set. * Note that the firmware for Printer and Copier models is different. Model Module Version...
Page 400 RM077087a DECAL: GRAPHIC ARTS PLUS to the Front Cover Attaching To complete the upgrade to Pro C901 Plus, attach the Graphic Arts Plus Decal (M0777856) to the upper-right hand corner of the front cover as shown below. ■ Procedure 1. Wipe the space under “Pro C901” with alcohol.
Page 401 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5 13-Mar-13 RM077088 Subject: Prepared by: JAM170 (SR5020 booklet unit exit sensor paper jam) T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 402 echnical ulletin PAGE: 1/3 Model: Date: No.: Aries-P1.5 04-Apr-13 RM077089 Subject: Prepared by: New service part: STRIPPER PLATE:PEK:ASS'Y T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 403 echnical ulletin PAGE: 2/3 Model: Date: No.: Aries-P1.5 04-Apr-13 RM077089 How to prevent glossy lines/streaks with the new stripper plate Decrease the fusing temperature by following the procedure below: 1. Press the “User Tools” button and enter the ID and password. (Photo 1) 2.
Page 404 echnical ulletin PAGE: 3/3 Model: Date: No.: Aries-P1.5 04-Apr-13 RM077089 5. Select “Advanced Setting”. (Photo 5) 6. Select “Fusing Heat Roller Temperature Adj” and change the fusing temperature with the “+” and “–“ buttons. It is recommended to decrease the temperature about 10 degrees from the default temperature.
Page 405 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5 18-Apr-13 RM077090 Subject: Prepared by: T. Miyamoto New service part - TRAY BOTTOM PLATE PIN From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 406 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5 18-Apr-13 RM077090 p/nD5324631 TRAY BOTTOM PLATE:AUXILIARY:REAR:PEEN...
Page 407 echnical ulletin PAGE: 1/2 Model: Date: Aries-Plus-P1.5/C1.5 24-Apr-13 .: RM077091 Subject: Prepared by: Firmware Release Note: Paper Library CH T. Miyamoto From: 1st PP Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 408 echnical ulletin PAGE: 2/2 Model: Date: Aries-Plus-P1.5/C1.5 24-Apr-13 .: RM077091 Rank Description Better than the product Spec.(Only Image Quality) Result is good without any remarks. There is remark for use. Customer should know the remark for use. Not suggested for use Example of media evaluation results: Image Feed...
Page 409 echnical ulletin PAGE: 1/5 Reissued:23-Oct-13 Model: Date: No.: Aries-P1.5/C1.5 7-May-13 RM077092a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: P/N of Fusing Belt Polisher T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information...
Page 410 echnical ulletin PAGE: 2/5 Reissued:23-Oct-13 Model: Date: No.: Aries-P1.5/C1.5 7-May-13 RM077092a How to polish the fusing belt 1. Pull out the fusing unit from the mainframe. 2. Open the top cover of the fusing unit. 3. Rub M0774287 WEB:POLISH:FUSING:ASS'Y against the fusing belt to smoothen the scratches and rotate the knob clockwise so that the entire belt can be polished.
Page 411 echnical ulletin PAGE: 3/5 Reissued:23-Oct-13 Model: Date: No.: Aries-P1.5/C1.5 7-May-13 RM077092a NOTE: See photos and diagrams below for a reference on the appropriate amount of pressure that should be applied when polishing the belt. 4. After polishing the fusing belt, put back the fusing unit. 5.
Page 412 echnical ulletin PAGE: 4/5 Reissued:23-Oct-13 Model: Date: No.: Aries-P1.5/C1.5 7-May-13 RM077092a How to exchange the web 1. Remove the screw on the bottom side of the tool with a screwdriver. 2. Remove the metal plate from the tool [A]. 3. Peel off the used web (M0774288 WEB:POLISH:FUSING).
Page 413 echnical ulletin PAGE: 5/5 Reissued:23-Oct-13 Model: Date: No.: Aries-P1.5/C1.5 7-May-13 RM077092a 4. Peel off the seals on both ends of the new web and wrap the web around the tool. 5. Attach the metal plate to the tool. 6. Fasten the bottom screw to complete the procedure.
Page 414 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 20-May-13 RM077093 Subject: Prepared by: New service part T. Miyamoto HOLDER:SLIDERAIL:DEVELOPMENT UNIT From: 1st PP Tech Service Sec., PP Tech Service Dept., Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 415 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 20-May-13 RM077093 G1783271 HOLDER:SLIDE RAIL:DEVELOPMENT UNIT p/n: G1783271 HOLDER: SLIDE RAIL: DEVELOPMENT UNIT The newly registered HOLDER: SLIDE RAIL: DEVELOPMENT UNIT (p/n G1783271) is the part that covers the slide rail (p/n G1781139) and has direct contact with the PCDU. The holder appears grey in the above photo.
Page 416 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5 24-May-13 RM077094 Subject: Prepared by: T. Miyamoto New service part- Multi Bypass Tray (B833) From: 1st PP Tech Service Sec., PP Tech Service Dept., Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive...
Page 417 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 09-Jul-13 RM077095 Subject: Prepared by: Minimizing Idling of Development Units T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 418 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 09-Jul-13 RM077095 SIDE EFFECT Productivity will slightly decrease because it will take approximately 5 seconds to switch from FC mode to mono-chrome mode, and approximately 7 seconds in the reverse order. Also, it will take an extra 2~3 minutes to perform Process Control if turning on the machine power or resuming operation after a long pause in a low temperature environment.
Page 419 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5 19-Jul-13 RM077096 Subject: Prepared by: T. Miyamoto New service part - BALL BEARING: REGISTRATION: DRIVEN: FRONT From: 1st PP Tech Service Sec., PP Tech Service Dept., Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 420 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5 22-Jul-13 RM077097 Subject: Prepared by: Preventing toner offset on paper edges H. Kawamura From: 1st PP Tech Service Sec., PP Tech Service Dept., Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 421 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5 22-Jul-13 RM077097  Tips on replacing the discharge brush The yellow rectangles represent the discharge brushes. For the best effect, install the discharge brushes in the positions shown below. 20mm 25mm...
Page 422 echnical ulletin PAGE: 1/3 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077098 Subject: Prepared by: Summary of development unit originating problems J. Kobayashi - Toner degradation - From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical Electrical...
Page 423 echnical ulletin PAGE: 2/3 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077098 What are the major problems caused by toner degradation? Developer will last for its prescribed PM yield of 1200Kp. Do not replace the developer when encountering the following problems as these problems are caused by toner degradation, not developer degradation.
Page 424 echnical ulletin PAGE: 3/3 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077098 Improvements brought from the new toner Wax contained in the toner was changed to a new wax with higher heat resistivity and tolerance for degradation. Application of this new toner has made improvements for the following: SC36x (toner density errors) as a result of clogged sub-hopper, which occurs when heat resistivity and fluidity of the toner reduces under high temperature environment.
Page 425 echnical ulletin PAGE: 1/6 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077099 Subject: Prepared by: Summary of OPC drum related problems J. Kobayashi From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 426 echnical ulletin PAGE: 2/6 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077099 Cause 2: Drum scratches caused by insufficient lubrication If the drum surface is not sufficiently lubricated, excess friction between the drum and cleaning blade could cause the cleaning bade to flip (or bend) and scratch the drum. Drum Lubricant bar Lubricant brush roller...
Page 427 echnical ulletin PAGE: 3/6 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077099 Solution to drum scratch problems Drum scratches caused by cleaning components Replace with a new drum. Drum scratches caused by insufficient lubrication Replace with a new drum. Make sure to lubricate the new drum before installing. Drum scratches caused by narrow PG A narrow PG could be caused by an incompletely fastened drum knob.
Page 428 echnical ulletin PAGE: 4/6 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077099 Image quality problems caused by the OPC drum Symptom 1 Images appear unclear and fuzzy when running the machine in a high temperature and high humidity operational environment. Cause In a high temperature/humidity environment, corona Corona...
Page 429 echnical ulletin PAGE: 5/6 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077099 Symptom 3 Image density appears uneven, and darker compared to the surrounding area, when running the machine in a low temperature and low humidity environment. Cause Corona products penetrate the drum surface layer and change the charge characteristics. Solution Keep the exhaust fans running continuously to completely get rid of corona products from the system by modifying the settings below.
Page 430 echnical ulletin PAGE: 6/6 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 29-Nov-13 RM077099 Problems that are NOT caused by the OPC drum Drums should NOT be replaced to resolve the problems described in the table below. Symptom Cause Solution a) SC396~ Most of these SCs are caused by Power cycle the RM077086a...
Page 431 echnical ulletin PAGE: 1/9 Reissued:04-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 11-Dec-13 RM077100a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: SD card for SMC data download T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information...
Page 432 echnical ulletin PAGE: 2/9 Reissued:04-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 11-Dec-13 RM077100a How to download SMC data from the machine to the SD card 1. Insert the SD card (M0779509) into the SD card slot #2 on the rear side of the machine.
Page 433 echnical ulletin PAGE: 3/9 Reissued:04-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 11-Dec-13 RM077100a 4. When successfully downloaded, the operation panel displays “Completed”. Then, touch “[Start] Confirm”. 5. Turn off the machine and remove the SD card from the SD card slot.
Page 434 echnical ulletin PAGE: 4/9 Reissued:04-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 11-Dec-13 RM077100a How to use the SMC analysis file NOTE: Make sure to download the SMC analysis file (see the first page of this bulletin) to your PC before performing the following procedure 1.
Page 435 echnical ulletin PAGE: 5/9 Reissued:04-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 11-Dec-13 RM077100a 5. Select the “Input Sheet” tab and make sure that the SMC data is input into the file. Asterisks (*) indicate the items that are not set to the default value.
Page 436 echnical ulletin PAGE: 6/9 Reissued:04-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 11-Dec-13 RM077100a SMC analysis file Following are the 7 spreadsheets “a” ~ “g” in the SMC analysis file, which contain charts and illustrations so that machine conditions can be verified at a glance. a) PV, Coverage b) PM parts usage rate When PM parts reach 90~100% of the yield, usage rates turn into Blue.
Page 437 echnical ulletin PAGE: 7/9 Reissued:04-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 11-Dec-13 RM077100a c) Operational Environment Log Area indicated in red describes the most frequent operational environment the machine is run. d) Temperature/humidity around the PCU * Temp/humidity sensors are installed only in the PCU for Y and K stations.
Page 438 echnical ulletin PAGE: 8/9 Reissued:04-Mar-14 Model: Date: No.: Aries-P1.5/C1.5 11-Dec-13 RM077100a e) Pages, Job ratio f) Paper settings Click on the yellow cell to select the paper from the drop-down list. Settings for both generic and custom papers can be viewed.
Page 439 2. Add an underscore “_” after the customer name, and then save. DO NOT apply changes to the “splistV00~” portion of the file name. Example Ricoh _ splistV000000001_20131129111111.csv Customer name Do not apply changes to this portion. Add an underscore here.
Page 440 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5 12-Dec-13 RM077101 Subject: Prepared by: Missing Part number in Aries Fusing unit T. Miyamoto From: 1st Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 441 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5 12-Dec-13 RM077101...
Page 442 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries P1.5/C1.5 20-Dec-13 RM077102 Subject: Part Information- DRUM CLEANING UNIT and Prepared by: T.Miyamoto VIBRATINGPLATE From: PP Service Planning Department 1G Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 443 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries P1.5/C1.5 20-Dec-13 RM077102 Old Part New Part Description Page Index Note Q’ty Number Number M0773674 VIBRATINGPLATE: TONER G1783674 Change COLLECTION COIL  M0773674 G1783674 NOTE:  Replace the drum cleaning unit by ordering the modified drum cleaning unit (p/n: M0773602).
Page 444 echnical ulletin PAGE: 1/2 Reissued:08-Jan-14 Model: Date: No.: Aries-P1.5/C1.5 25-Dec-13 RM077103a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Troubleshooting “Shadow Effect” T. Miyamoto From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information...
Page 445 echnical ulletin PAGE: 2/2 Reissued:08-Jan-14 Model: Date: No.: Aries-P1.5/C1.5 25-Dec-13 RM077103a Cause In the development process, toner is pulled from the surface of the development roller and transferred to the photoconductive drum. However, because the rotation speed of the development roller (Vs) is faster than the rotation speed of the drum (Vp), toner for the solid image is not transferred accurately to the drum, slightly exceeding the optimum position and causes the density of the background image adjacent to the leading edge of the solid image to become higher.
Page 446 echnical ulletin PAGE: 1/3 Model: Date: No.: Aries P1.5/C1.5, Aegis C1/P1 05-Feb-14 RM077104 Subject: Part Information- DRUM Knob fastening tool Prepared by: T.Miyamoto From: PP Service Planning Department 1G Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 447 echnical ulletin PAGE: 2/3 Model: Date: No.: Aries P1.5/C1.5, Aegis C1/P1 05-Feb-14 RM077104 Fastening the drum knob with the drum cleaning unit installed will cause the drum cleaning unit to apply pressure to the drum and narrow the PG at the front side. Procedure to fasten the drum knob with the tool 1.
Page 448 echnical ulletin PAGE: 3/3 Model: Date: No.: Aries P1.5/C1.5, Aegis C1/P1 05-Feb-14 RM077104 2. Turn the drum knob clockwise until the tool runs idle. 3. Confirm the drum knob position. The reference line The groove position is to the right side of the reference line (Detailed information of the correct drum knob position is included in RG178128d)
Page 449 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries P1.5/C1.5, AegisP1/C1 07-Feb-14 RM077105 Subject: White line caused by incorrect insertion of the dust Prepared by: T.Miyamoto shield glass From: PP Service Planning Department 1G Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 450 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries P1.5/C1.5, AegisP1/C1 07-Feb-14 RM077105 PREVENTIVE MEASURE Take note of the following 2 points when cleaning the dust shield glass to prevent the guide seal from peeling off. ・ When inserting the dust shield glass into the bracket, insert it straight, not at an angle. ・...
Page 451 echnical ulletin PAGE: 1/2 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 07-Feb-14 RM077106 Subject: Troubleshooting skew correction error (SC270,271 Prepared by: T. Miyamoto and 272) From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 452 echnical ulletin PAGE: 2/2 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 07-Feb-14 RM077106 6. If the results do not fall within the range, execute MUSIC again and check the results. 7. If the skew amount is still beyond the range, replace the laser unit and/or IOB1 to complete the procedure.
Page 453: Table Of Contents
echnical ulletin PAGE: 1/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Troubleshooting to prevent PQ problem J. Kobayashi From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information...
Page 454 echnical ulletin PAGE: 2/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 6. Toner scattering/Dirty printout/Dirty background ......54 Proper developer replacement ............55 Remove toner clumps................. 66 Removing the TD sensor and cleaning the opening ...... 66 Removing the toner clumps inside the developer unit ....66 Replace with fresh toner ..............
Page 455 echnical ulletin PAGE: 3/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Drum scratches caused by narrow PG Excerpt from RTB RM077099 Drum scratches occur because the PG (potential gap; gap between the development roller and drum) is narrower than the specification. In this condition, stress is applied to the developer in the development process because the developer is forced to move through a narrow gap, generating excess electrical current along with heat and pressure.
Page 456 echnical ulletin PAGE: 4/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Drum Knob Turn clockwise to fasten. Do NOT fasten the drum knob when the developer unit is installed. Do NOT fasten the drum knob when the drum cleaning unit is installed. Drum Cleaning Unit If the drum knob is loosened with the drum cleaning unit installed, make sure to remove the drum cleaning unit, and then fasten the knob.
Page 457 echnical ulletin PAGE: 5/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Tighten the Drum Knob so that the groove on the Drum Knob positions to the right side of the plastic protrusion on the PCDU as shown in the photo below. Note: Turn the drum knob until it stops and cannot be further tightened.
Page 458 echnical ulletin PAGE: 6/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Diagrams describing the drum knob position [Incompletely tightened drum knob] [Completely tightened drum knob] Drum Drum Faceplate There is no gap. Drum This gap causes the is set flush and the PG Drum drum to skew and Drum...
Page 459 echnical ulletin PAGE: 7/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Removing toner from Mg sleeve to prevent drum scratches If the drum knob is not fastened completely, the PG becomes narrow and causes drum scratches. Do the following procedure to remove toner adhered to the Mg sleeves. Step 1.
Page 460 echnical ulletin PAGE: 8/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Step 2. Set the drum and the drum cleaning unit, and install the developer unit in the mainframe. Scratches on the drum should correspond to the toner adhesion confirmed on the development rollers.
Page 461: Sc396 - Sc399
echnical ulletin PAGE: 9/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2. SC396 – SC399 Excerpt from RTB RM077086c Recommended actions to prevent & resolve SC396 – SC399. Update the Engine firmware to Version 1.009:16 or later. In a system forced termination, developer mixture accumulates at the nip between the dev roller and drum, because the dev roller and drum stop suddenly.
Page 462 echnical ulletin PAGE: 10/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 corrected, replace the cleaning unit. SC39x immediately Insufficient lubricant after installing a new Lubricate the drum. causes higher friction. drum Jam037 (fusing unit) is Manually rotate the a system forced Compressed dev roller (clockwise termination status;...
Page 463 echnical ulletin PAGE: 11/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 3. Troubleshooting uneven density & mottled effect Excerpt from RTB RM077077b Cause Solution Side effect Calibration None Paper with rough surface Image causes unstable electric field processing Screening setting Reduced image resolution in the toner transfer process.
Page 464 echnical ulletin PAGE: 12/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 -Toner degradation- Toner is supplied proportionately Average coverage is 4% or lower. to its consumption rate. Toner stays in the dev unit for an extended time and is applied with a lot of stress in the mixing process.
Page 465 echnical ulletin PAGE: 13/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Procedure 1: Calibration 1-1. In Command Work Station > Job Center, select Calibrate. 1-2. In the Calibrator dialog box, select the measurement method, check the print settings, and click “Print”.
Page 466 echnical ulletin PAGE: 14/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 1-3. Click “Measure” to get the measurements. 1-4. In the printer driver setting, select the Color tab. 1-5. Select standard or expert, and the paper type from the following 3 default options: Plain, Gloss, or Matte.
Page 467 echnical ulletin PAGE: 15/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Procedure 2: Screen Setting 2-1. In the printer driver setting, select the Image tab. 2-2. Select several screening settings from the Halftone Mode drop-down list and run test prints to determine the most effective setting. NOTE: The lower the screening setting, the higher the effect for mottled images with a trade-off in generating grainy images.
Page 468 echnical ulletin PAGE: 16/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2-4. In the Calibrator dialog box, select Manage from the drop-down list NAME. 2-5. In the Manage Calibration Settings dialog box, select the paper type in use and type in a description, for example, the paper type and dot/line value in Recommended Paper.
Page 469 echnical ulletin PAGE: 17/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2-6. Select the screening setting determined in step 2-2. 2-7. Click Save. (A number may be appended for the calibration set name, but disregard this number.)
Page 470 echnical ulletin PAGE: 18/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2-8. In the field calibration set name, type in the description specified in step 2-5 for Recommended Paper. Also, confirm the output profile corresponds with the paper type specified in step 2-5. 2-9.
Page 471 echnical ulletin PAGE: 19/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2-10. Click Print. Click Apply after the calibration completes. 2-11. Apply printer driver settings (See steps 1-1 ~ 1-4 in Procedure 1: Calibration) and select the profile that was calibrated. 2-12.
Page 472 echnical ulletin PAGE: 20/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Troubleshooting toner degradation Procedure 1: Toner refresh adjustment Modify the following SP to increase the toner refresh amount. 1-1. Confirm the current value in SP3-701-009 (Max Pattern Length) is “25”. 3-701-009 Toner Refresh Mode: Max Pattern Length [0 to 25 / 25 / 1 mm]...
Page 473 echnical ulletin PAGE: 21/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Procedure 2: Modifying the ACS switch setting Modify the following SP to minimize the idling operation time of Y, M and C developer units, if color images show more mottled effects compared to mono- chrome images.
Page 474 echnical ulletin PAGE: 22/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Procedure 3: Manual toner refreshing While Procedures 1 and 2 are SP modifications to prevent problem occurrences, the following is a troubleshooting procedure to resolve a problem that is present and caused by toner degradation.
Page 475: Vertical Streaks
echnical ulletin PAGE: 23/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 4. Vertical streaks Excerpt from RTB RM077031b Troubleshooting procedures for the following 5 types of Vertical Lines (white and color): No1. White lines caused by ITB No2. White lines caused by Dust Shield Glass No3.
Page 476 echnical ulletin PAGE: 24/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 6. Do “No.208 Execute Toner Refreshing” in the Adjustment Settings for Skilled Operators Menu for the affected color and check the results with the customer job. Are the results accepted by the customer? YES: Finish (See “Lines No4”.) NO: Go to the next step.
Page 477: Line No.1: White Lines Caused By Itb
echnical ulletin PAGE: 25/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Troubleshooting procedures in detail Line No.1: White lines caused by ITB Paper feed direction Cause Lubricant powder on the ITB is not evenly spread out, causing poor transfer in areas with less lubricant.
Page 478: Line No.2: White Lines Caused By Dust Shield Glass
echnical ulletin PAGE: 26/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Line No.2: White lines caused by dust shield glass Cause Light exposed to the drum is insufficient due to an unclean dust shield glass. Procedure 1. Clean the dust shield glass. Line No.3: Color lines caused by corona charger Cause Charge level is insufficient due to an unclean corona charger.
Page 479: Line No.4: Color Lines Caused By Opc Drum
echnical ulletin PAGE: 27/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Line No.4: Color lines caused by OPC drum Cause Lubricant powder on the OPC drum is not evenly spread out, causing poor transfer in areas with less lubricant. Procedures 1.
Page 480: Line No.5: White Lines Caused By Development Unit
echnical ulletin PAGE: 28/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Line No.5: White lines caused by Development Unit (Clogged doctor gap) Cause a) Edge of the mylar attached to M0773457 (index #5 in Figure1 on the next page) is torn and split, and is contacting the development roller.
Page 481 echnical ulletin PAGE: 29/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Procedure 1. To identify the color causing the lines, print 3 sheets of the halftone pattern (SP2-106- 002-16) in each color. 2. Check if the edge of the mylar attached to M0773457 is torn or not. If torn, replace M0773457 and print a halftone pattern in the color causing the line.
Page 482 echnical ulletin PAGE: 30/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 3. Clean the doctor gap in the following procedure. a) Remove the PCDU from the mainframe. b) Remove the drum cleaning unit and OPC Drum. c) Remove the development unit upper cover. (screw x3) Development unit upper cover d) Rotate the development roller downward until you confirm the upper development...
Page 483 echnical ulletin PAGE: 31/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 e) Slide in a piece of paper in the doctor gap to remove developer mixture stuck in the gap. Use a vacuum cleaner to remove the remaining particles. IMPORTANT: Work carefully to avoid damage to the development rollers. g) Follow the above step in reverse order to put back the development unit.
Page 484 echnical ulletin PAGE: 32/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Notes 1: To prevent recurrence of White Lines originating in the color developer units, Cyan, Magenta and Yellow, modify the value set in SP 2-907-001 (ACS Switch Set) to 10. Higher toner consumption will prevent degradation of toner and developer and maintain better flow of the mixture in the unit.
Page 485: Horizontal Bands
echnical ulletin PAGE: 33/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 5. Horizontal bands 5-1. 40mm wide dark bands appear in 314mm pitch Excerpt from RTB RM077099 Image density appears uneven, darker compared to the surrounding area, when running the machine in low temperature and low humidity environment. Cause Corona products penetrate the drum surface layer and changes the charge characteristics.
Page 486 echnical ulletin PAGE: 34/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 NOTE: Make sure the Dust, Development and Ozone filters are replaced at the prescribed PM intervals. Clogged filters will decrease the air current from the fans and disable complete removal of corona products. Dust filter: Replace at 400K interval.
Page 487  LED will not light up if the breaker switch is turned off or if the timer is set to off.  Refer to the last section of this document for instructions on how to switch supply means between Pro C900 / Pro C901 and the external PSU. Please refer the RTB RM077075b for External PSU installation in detail.
Page 488: Shock Jitter And Other Banding
echnical ulletin PAGE: 36/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Shock jitter and other Banding 5-2. Excerpt from RTB RM077019g Definition Banding: Bands that appear in main scan direction in a certain pitch Shock-jitter: Bands that appear in main scan direction on the same place of a page from 2nd page and on Troubleshooting procedures are provided for the following 9 types of banding: Shock-jitter at ITB (PTR originated)
Page 489 echnical ulletin PAGE: 37/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.2 Shock-jitter at  Low productivity Actions for No.1 & No.2 to be performed as a set. (See actions described for No.1.) No.3 PTR vibration 1. Adjust the paper feeding ...
Page 490 echnical ulletin PAGE: 38/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No1. Shock-jitter at ITB Cause ITB vibrates due to the shock generated when the leading edge enters the PTR nip. Location of the band by color and paper size Y: 166mm from leading edge (5 page ~) M: 208mm from leading edge (4...
Page 491 echnical ulletin PAGE: 39/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 8.5” x 14” Y: 20mm from leading edge (4 page ~) M: 208mm from leading edge (3 page ~) C: Does not occur K: 147mm from leading edge (2 page ~) 11”...
Page 492 echnical ulletin PAGE: 40/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.2 Shock-jitter at OPC Cause OPC vibrates due to the shock generated when the leading edge enters the PTR nip. Location of band by color and paper size Y: 26mm from leading edge (6 page ~) M: 68mm from leading edge (5 page ~)
Page 493 echnical ulletin PAGE: 41/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 SRA3 Y: 343mm from leading edge (3 page ~) M: 93mm from leading edge (3 page ~) C: 415mm from leading edge (2 page ~) K: 165mm from leading edge (2 page ~) 8.5”x11”...
Page 494 echnical ulletin PAGE: 42/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 12”x18” Y: 343mm from leading edge (3 page ~) M: 93mm from leading edge (3 page ~) C: 415mm from leading edge (2 page ~) K: 165mm from leading edge (2 page ~) 13”x19”...
Page 495 echnical ulletin PAGE: 43/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 6. Increase the transfer current for all stations in the Advanced Settings as follows. -No 18: Image Transfer Current: FC: Black 55uA  70uA -No 19: Image Transfer Current: FC: Cyan 50uA ...
Page 496 echnical ulletin PAGE: 44/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Installing the Modified Fly Wheels Required parts:  Fly wheel (P/N M0771294) 8 pcs per machine; 2 pcs per station  TAPPING SCREW: 4X12 (P/N: 04514012N) 12 pcs per machine; 3 pcs per station 1.
Page 497 echnical ulletin PAGE: 45/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Simplified Paper Feed Interval Setting Apply the simplified paper feed interval setting by referring to the table below. The values are described for each paper size and color, which allows the shock-jitters to occur not on the sheets but in between the sheets.
Page 498 echnical ulletin PAGE: 46/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.3 Shock-jitter at PTR Cause PTR vibrates due to the shock generated when the leading edge enters the fusing unit. Location of the band by color and paper size 362mm from the leading edge in all colors and paper sizes 362mm Band appears starting from the 1...
Page 499 echnical ulletin PAGE: 47/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 5. Set the paper transfer current back to the default value. 6. Apply a different paper that has its grain in cross direction. Side effect a) Possible banding at 85mm trailing edge (No.4) b) Possible 5mm pitch banding (No.7) c) Possible change in image length d) White spots could be generated due to insufficient paper transfer current...
Page 500 echnical ulletin PAGE: 48/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.4 Banding at 85mm TE (due to the shock generated when the trailing exits the PTR) Cause Change in the image transfer properties when the trailing edge exits the registration gate Location of the band by color and paper size 85mm from the trailing edge in all colors and paper sizes 85mm...
Page 501: 5 1.8Mm Pitch Banding
echnical ulletin PAGE: 49/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.5 1.8mm Pitch Banding Cause  If the bands appear in every color, the problem is originating in the ITB drive motor/ gear.  If the bands appear in certain color(s), the problem is originating in the drum drive motor/gear of the affected color.
Page 502: 6 2.5Mm Pitch Banding
echnical ulletin PAGE: 50/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.6 2.5mm Pitch Banding Cause The problem is originating in the development roller gear of the affected color. Location of the band by color and paper size Across the entire page in all or specific color(s) 2.5mm Action Change the Dither to "line"...
Page 503: 7 5Mm Pitch Banding
echnical ulletin PAGE: 51/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.7 5mm Pitch Banding Cause PTR Roller Gear Location of the band by color and paper size Across the entire page Action 1. Register the paper in use to the Paper Library. 2.
Page 504: 8 10Mm Pitch Banding
echnical ulletin PAGE: 52/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.8 10mm Pitch Banding Cause Addition of the two modified fly wheels causes the fly wheels to resonate with either the PTR drive assembly or the Drum drive assembly. Location of the band by color and paper size Across the entire page 10mm...
Page 505: 9 56Mm Pitch Banding
echnical ulletin PAGE: 53/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 No.9 56mm Pitch Banding Cause Drum cleaning brush is damaged because the machine has been left unused for an extended period. Location of the band by color and paper size Across the entire page in specific color(s) Action Replace the drum cleaning unit.
Page 506: Toner Scattering/Dirty Printout/Dirty Background
echnical ulletin PAGE: 54/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 6. Toner scattering / dirty printout / dirty background Excerpt from RTB RM077098 and RM07799 DO NOT replace the developer and OPC drum when encountering the following problems as these problems are caused by toner degradation. Implement the solutions described in the table below.
Page 507 echnical ulletin PAGE: 55/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Complete steps for developer replacement Excerpt from RTB RM077072c Continuous printing of low coverage images degrades the developer and disables complete operation of the developer removal, in which the development unit accumulates approximately 400g of developer that cannot be removed.
Page 508 echnical ulletin PAGE: 56/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 - Procedure 1 - The goal of this procedure is to decrease the Tc (toner concentration) to allow proper removal of remaining developer and achieve optimum ratio of toner against developer when initializing the new developer.
Page 509 echnical ulletin PAGE: 57/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 - Procedure 2 – 2-1. Execute the standard developer removal operation. 2-2. Pull out the development unit and hit the die-casted rear plate of the development unit with the grip of a screwdriver. (Hit several locations from the front to rear about 3 times respectively to drop the old developer stuck inside the unit.) (Photo 2-A) (Photo 2-B)
Page 510 echnical ulletin PAGE: 58/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2-3. Spread a large sheet of paper (for example packing paper) on a table to prepare removal of old developer. 2-4. Pull out the development unit and hold it so that the toner supply port faces down as shown in the photo below.
Page 511 echnical ulletin PAGE: 59/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2-5. Keep the development unit tilted and slide the white case with your thumb to remove old developer from the supply port. 2-6. Shake the unit vertically and horizontally, and rotate the Agitation auger with your thumb.
Page 512 echnical ulletin PAGE: 60/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Reference Developer tends to accumulate in the gap between the rollers and casings (indicated in pink in the cross-section diagram below), and once accumulated, it cannot be easily removed in the standard developer removal procedure, thus this additional procedure is required.
Page 513 echnical ulletin PAGE: 61/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2-7. After confirming no further loose developer pouring from the unit, place the unit in the normal orientation and turn the development rollers (Mag rollers) to convey the developer adhered to the Mag rollers to the Development auger. Keep turning the Mag rollers until the Mag rollers are clear of old developer.
Page 514 echnical ulletin PAGE: 62/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2-9. Hold the dev unit as shown in the photo below and turn the Mag roller half to 1 full rotation to convey the developer onto the Mag roller. 2-10.
Page 515 echnical ulletin PAGE: 63/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 - Procedure 3 – When old developer cannot properly exit the development unit due to a clog in the aperture, the amount of developer in the unit increases and could cause SC32x or SC39x as a result of excess load on the development motor.
Page 516 echnical ulletin PAGE: 64/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 3-5. Slightly lift up the guide rail as you slide it towards the direction indicated with the blue arrow. 3-6. Release the snap-fit (squared in red in the bottom left photo) and remove the cover to disclose the aperture (photo bottom right).
Page 517 echnical ulletin PAGE: 65/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 3-8. Confirm that the aperture is clean and put back the cover, snap-fit and guide rail. When placing back the cover make sure the two tips of the cover slide under the metal plate.
Page 518: Removing The Td Sensor And Cleaning The Opening
echnical ulletin PAGE: 66/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Removing toner clumps stuck in the development unit Removing the TD sensor and cleaning the opening Do this procedure, if toner scattering is observed around the development unit as shown in the photo below.
Page 519: Replace With Fresh Toner
echnical ulletin PAGE: 67/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 Replacing with fresh toner Wax contained in the toner was changed to a new wax with higher heat resistivity and tolerance for degradation. Application of this new toner has made improvements for the following: ...
Page 520 echnical ulletin PAGE: 68/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 7. Gloss lines (vertical lines) caused by belt scratches Excerpt from RTB RM077092a Use the polisher to smoothen the scratches on the fusing belt caused by paper edges. This will prevent “vertical lines”. New P/N Description Page Index Note...
Page 521 echnical ulletin PAGE: 69/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 2. Open the top cover of the fusing unit. 3. Rub the polishing tool (p/n: M0774287 WEB:POLISH:FUSING:ASS'Y) against the fusing belt to smoothen the scratches and rotate the knob clockwise so that the entire belt can be polished.
Page 522 echnical ulletin PAGE: 70/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 NOTE: See photo and diagram below for reference on the appropriate amount of pressure that should be applied when polishing the belt. 4. After polishing the fusing belt, put back the fusing unit. 5.
Page 523 echnical ulletin PAGE: 71/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 How to replace the web 1. Remove the screw on the bottom side of the tool with a screwdriver. 2. Remove the metal plate from the tool [A]. 3. Peel off the used web (M0774288 WEB:POLISH:FUSING).
Page 524 echnical ulletin PAGE: 72/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 4. Peel off the seals on both ends of the new web and wrap the web around the tool. 5. Attach the metal plate to the tool. 6. Fasten the bottom screw to complete the procedure.
Page 525 echnical ulletin PAGE: 73/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 8. Damaged fusing stripper plate caused by paper jams Excerpt from RTB RM077089 Replace with the new Stripper Plate (p/n: M0774445), if the machine has experienced paper jams in the fusing unit with the original Stripper Plate (p/n: M0774491). Otherwise, continue to use the original stripper plate.
Page 526 echnical ulletin PAGE: 74/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 How to prevent gloss lines/streaks with the new stripper plate Decrease the fusing temperature by following the procedure below: 1. Press “User Tools” and enter the ID and password. (Photo 1) 2.
Page 527 echnical ulletin PAGE: 75/75 Reissued:21-Apr-14 Model: Date: No.: RM077107b Aries-P1.5/C1.5 10-Mar-14 5. Select “Advanced Setting”. (Photo 5) 6. Select “Fusing Heat Roller Temperature Adj” and change the fusing temperature with the “+” and “–” buttons. Decrease the temperature about 10 degrees from the default temperature.
Page 528 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries P1.5/C1.5 11-Mar-14 RM077108 Subject: Prepared by: Part information for frame section3 Hiroaki H Matsui From: 1st Tech service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 529 echnical ulletin PAGE: 1/4 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 19-Mar-14 RM077109 Subject: Troubleshooting color misalignment Prepared by: T. Miyamoto/Hiroaki H Matsui From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
Page 530 echnical ulletin PAGE: 2/4 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 19-Mar-14 RM077109 Adjustment procedure for Main Scan direction 1. Execute MUSIC and print the affected job. 2. Measure the amount of misalignment for C, M and Y (in millimeters or micrometers or inches) in the Main Scan direction using a magnifier.
Page 531 echnical ulletin PAGE: 3/4 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 19-Mar-14 RM077109 Adjustment procedure for Sub Scan direction 1. Execute MUSIC and print the affected job. 2. Measure the amount of misalignment (in millimeter or micrometer or inch) in Sub Scan direction using a magnifier for C, M and Y.
Page 532 echnical ulletin PAGE: 4/4 Model: Date: No.: Aries-P1.5/C1.5, AG-P1/C1, AGL-P1/C1 19-Mar-14 RM077109 Example Following is an example of adjusting a misalignment of 25 micrometers in both Main and Sub Scan directions in Cyan.  Dot/sub dot to micrometer conversion rate: 1 Dot = 21.16 micrometers 1 Sub dot...
Page 533 echnical ulletin PAGE: 1/1 Model: Date: No.: AG-P1/C1 25-Mar-14 RM077110 Subject: Prepared by: New p/n of the Energy Star decal in Frame section 3 Hiroaki H Matsui From: 1st Tech service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical...
Page 534 echnical ulletin PAGE: 1/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 Subject: Troubleshooting 3 types of glossy sreaks Prepared by: Hiroaki H Matsui From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
Page 535 echnical ulletin PAGE: 2/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 CAUSE of Symptom 1 Paper (blue) is pulled at both ends between the switchback unit [J] and fusing unit [H] and is scratched by the stripper plate [C] at location [E]. Fig 1.
Page 536 echnical ulletin PAGE: 3/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 SOLUTION for Symptom 1 1. Do the streaks appear within 30min of printing after turning on the machine power? : Do step 2. : Do step 3. 2. Set SP1107-034 (Idle Time: After Reload) to 20 (default: 7) to complete the procedure. NOTE: This SP modification is intended to decrease the fusing line speed until the pressure roller temperature becomes stable after turning on the machine power.
Page 537 echnical ulletin PAGE: 4/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 SYMPTOM 2 2-a. Glossy streaks [A] appear along the paper feed direction in an area between 80mm from the leading and trailing edges. Locations of the streaks are random in the feed direction.
Page 538 echnical ulletin PAGE: 5/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 CAUSE of Symptom 2 Paper (red) is deflected when passed from the fusing unit to the switchback unit and contacts the upper exit guide plate [B] at location [G]. Fig 2. Problem mechanism [A]: Cooling belt entrance guide plate [B]: Upper exit guide plate [C]: Stripper plate...
Page 539 echnical ulletin PAGE: 6/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 SOLUTION for Symptom 2 1. Enter the Advanced Setting Menu and specify the line speed according to the paper weight/type in #16: Fusing Feed Speed Adj. by referring to Table 1 below. Table 1: Fusing feed speed adjustment Fusing feed speed Thickness...
Page 540 echnical ulletin PAGE: 7/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 SYMPTOM 3 Glossy streaks [A] appear along the paper feed direction in an area between 200mm from the leading edge and 80mm from the trailing edge at an interval [B] which corresponds to the ribs on the cooling belt entrance plate [C].
Page 541 echnical ulletin PAGE: 8/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 CAUSE of Symptom 3 Paper (red) is deflected when passed from the fusing unit to the switchback unit and contacts the cooling belt entrance guide plate [A] and upper exit guide plate [B] at 2 locations [I] and [G].
Page 542 echnical ulletin PAGE: 9/9 Model: Date: No.: Aries-P1.5/C1.5 18-Apr-14 RM077111 SOLUTION for Symptom 3 Same as the solution for symptom 2. APPENDIX Fig 4. Fusing stripper plate Location of the streaks from paper center [A] Fig 5. Rib map of the cooling belt entrance guide plate [A]: Paper Center...
Page 543 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries P1.5/C1.5, AG P1/C1, LCIT5020 22-Apr-14 RM077112 Subject: Part Information- STAY: END FENCE Prepared by: T.Miyamoto From: PP Service Planning Department 1G Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 544 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries P1.5/C1.5, 22-Apr-14 RM077113 Subject: Part Information- DRUM STAY:PAPER FEED: Prepared by: T.Miyamoto WELDING From: PP Service Planning Department 1G Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 545 echnical ulletin PAGE: 1/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a RTB Reissue This RTB has been updated. Please refer to RTB No. RGnene078. Subject: Prepared by: NICE Ver.2.0 Instruction Manual Hiroshi Inenaga, Akihiro Tajima From: 1st PP Tech Service Sec., PP Tech Service Dept., Classification: Troubleshooting Part information...
Page 546: Introduction
echnical ulletin PAGE: 2/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 1. Introduction 1.1 Outline What is ‘NICE’? NICE stands for “Numerical Image Consistency Evaluation method” and is a software application purposed for troubleshooting the following image quality issues: ...
Page 547: Supported Models
 ‘7z’ files: You can unzip ‘7z’ files by using ‘7zipFileManager’. http://www.7-zip.org/ 1.2 Supported models  Pro C901, Pro C901S (including Graphic Arts +)  Pro C651Ex, Pro C751, Pro C751Ex  Pro C5100S, Pro C5110S  MP C6502 and MP C8002 1.3 PC requirement...
Page 548: How To Activate Nice
 Make sure to turn off the machine power before removing the SD card from the card slot on the controller box.  When removing the SD card from the PC right click on the SD card in Explorer and select ‘Eject.’ NICE Menu Screen Main menu screen Pro C901 series and Pro C651/751 series...
Page 549 echnical ulletin PAGE: 5/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a...
Page 550 Pro C5100/5110 series and MP C6502/8002 series Sub menu screen To display the sub menu screen, press the ‘SubMenu’ button at the lower right of the main menu screen. Pro C901 series and Pro C651/751 series Pro C5100/5110 series and MP C6502/8002 series...
Page 551: Common Procedure For Scanning Test Charts
echnical ulletin PAGE: 7/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 2.2 Common procedure for scanning test charts 1. Clean the contact glass and place the test chart so that the barcode printed on the chart positions to the left. 2.
Page 552: Nice Software Applications
The SMC Tool application contained in the NICE SD card is the same as ‘ELECTRICAL SMC TOOL’ (P/N: M0779509). See the following RTBs for details.  Pro C901/Pro C901S ..........: RTB #RM077100b  Pro C651EX/Pro C751/Pro C751EX ....... : RTB #RD074115b NOTE: SMC Tool application is not included in SD-CARD: NICE: CHARIS: ASS’Y (p/n:...
Page 553 echnical ulletin PAGE: 9/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 3.2.4 Procedure 1) Press ‘Registration adjustment’ on the main menu screen. 2) Press ‘Select’ to print out the test charts. 3 sheets of the following chart will be printed in duplex along with a few blank sheets.
Page 554 echnical ulletin PAGE: 10/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 3) Place the chart on a table so that the side indicated ‘First’ faces up and fold the 4 corners along the dotted lines as shown below. Do the same for the remaining 2 charts.
Page 555 echnical ulletin PAGE: 11/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 6) On the table, fold the 4 corners in the opposite direction so that the corners appear on the side indicated ‘Second’ faces up. Do the same for all 3 charts. ‘Second’...
Page 556: Density Adjustment
 First, check if the uneven density can be corrected in Adjustment Settings for Skilled Operators #0205 for Pro C651/ 751, Pro C5100/5110, #0220 for Pro C901, SP2-113-001~004 for MP C6502/8002. (Note that adjustments made in this menu take effect only after power cycling the machine.)
Page 557 echnical ulletin PAGE: 13/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  Prepare A3 or DLT size paper. 3.3.2 Adjustment procedure: Scanner calibration NICE ver.2.0 has been added with a new scanner calibration function for higher FR density adjustment precision. 1.
Page 558 echnical ulletin PAGE: 14/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 3.3.3 Procedure 1. Insert the NICE SD card into the service slot on the controller box. 2. Press ‘Test Print: FR Adjust’ on the main menu screen. NOTE: This test chart can only be printed on A3 or DLT paper.
Page 559 echnical ulletin PAGE: 15/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 4. Press ‘Download to SD: FR SP’ to copy the engine SP data onto the SD card. SP data (SP2152-***) will be saved as a csv file on the SD card. 5.
Page 560 echnical ulletin PAGE: 16/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 8. Click ‘START’ and select the tiff files (75/30U tiff files) requiring the adjustment and csv file (s/n_shading_before.csv) saved on the SD card in step 4. 9. Wait until the calculation process completes. ...
Page 561 SP data (S/N)_shading_befor yymmdd_hhmm_(S/N) BEFORE e.csv _shading_xbefore.csv adjustment (S/N)_shading_after_7 For Pro C901 and Pro C651/751, press 5.csv ‘Upload to Machine: FR SP’ on the main menu screen. (S/N)_shading_after_6 For Pro C7100/7100 and MP SP data 0.csv C6502/8002, press ‘Upload to Machine: AFTER FR SP’...
Page 562: Banding Analysis
echnical ulletin PAGE: 18/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 3.4 Banding analysis 3.4.1 Objective Banding analysis is purposed to identify and list the parts/units that are suspected to be causing the banding. NOTE: Banding Analyzer and IQ Evaluation used for banding analysis DO NOT modify nor correct any of the machine settings.
Page 563 echnical ulletin PAGE: 19/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 3.4.2 Procedure 1. Insert the NICE SD card into the SD card slot on the controller box and wait for the NICE main menu screen to appear. 2.
Page 564 echnical ulletin PAGE: 20/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 4. Place the 75% chart(s) for the color(s) requiring analysis on the contact glass. And press ‘Scan: Banding’ to scan the chart(s). NOTE:  75% charts (Bk,C,M,Y): Using for analysis ...
Page 565 echnical ulletin PAGE: 21/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 6. In the main window under Calibration, click START to display the Calibration window. 7. In the Calibration window, click the folder and select the Calibration Chart scanned and saved in step 2.
Page 566 echnical ulletin PAGE: 22/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 8. Click START to start the calibration.
Page 567 echnical ulletin PAGE: 23/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 9. Several windows will appear during the calibration process. After the calibration completes, press OK in the following window and select the folder you wish to save the XML file, which contains the color shading correction values calculated from the calibration results.
Page 568 echnical ulletin PAGE: 24/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 13. Wait for the Banding Analyzer window to appear. Select the product model from Menu  Group  Products. 14. Click Run, then select and save the dat file created in step 12. 15.
Page 569: Shock-Jitter Finder
echnical ulletin PAGE: 25/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a 3.5 Shock-jitter Finder The Shock-jitter Finder is a PC application that helps identify the problem causing the Shock-jitter. Launch the Shock-jitter Finder on your PC and specify the following information: Product model Simplex or Duplex Print speed...
Page 570 echnical ulletin PAGE: 26/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  If a Shock-jitter sample is not in hand and the location of the Shock-jitter is unclear, press the ‘Test Print: Shock Jitter’ button from the NICE main menu screen to print out a test chart.
Page 571: Appendix
echnical ulletin PAGE: 27/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a Appendix - Print speed and Productivity reference table for Shock-jitter Finder  Pro C651/C751: Print Speed: Generic paper 0: High, 1: Middle, 2: Low Paper Paper Paper Paper Paper Paper...
Page 572 echnical ulletin PAGE: 28/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  Pro C651/C751: Productivity: Generic paper Paper Paper Paper Paper weight Paper weight Paper weight Paper weight Paper type weight 1 weight 2 weight 3 1-988-101 1-988-102 1-988-103 1-988-104 1-988-105...
Page 573 PAGE: 29/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  Pro C901: Print Speed: Generic paper SP1-161-101 ~ 124 (See table below.) 0: High (90ppm), 1: Low (70ppm) Paper Paper Paper Paper weight Paper weight Paper weight...
Page 574 PAGE: 30/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  Pro C901: Productivity: Generic paper Paper Paper Paper Paper weight Paper weight Paper weight Paper weight Paper type weight 1 weight 2 weight 3 1-207-101 1-207-102...
Page 575 echnical ulletin PAGE: 31/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  Pro C5100S/C5110: Print Speed: Generic paper See the following 2 tables to identify the process speed (1st~5th). Paper Paper Paper Paper Paper Paper Paper Paper Paper type weight 1 weight 2 weight 3...
Page 576 echnical ulletin PAGE: 32/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  Pro C5100S/C5110: Print Speed: Custom paper SP1-986-001 ~ 100 0: Standard, 1: Medium Speed, 3: Low Pro C5100S Pro C5110 Process Speed 0: Standard 1st speed 0: Standard 2nd speed 1: Medium...
Page 577 echnical ulletin PAGE: 33/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  Pro C5100S/C5110: Productivity: Generic paper Paper Paper Paper Paper Paper Paper Paper Paper Paper type weight 1 weight 2 weight 3 weight 4 weight 5 weight 6 weight 7 weight 8 Plain Paper...
Page 578 echnical ulletin PAGE: 34/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  MP C6502/C8002: Print Speed: See the following 2 tables to identify the process speed (1st~5th). Thin Plain Plain Middle Thick Thick Thick Thick Paper type Paper Paper 1 Paper 2 Thick...
Page 579 echnical ulletin PAGE: 35/35 Reissued: 6-Jun-15 Model: Date: Aries-C1.5/P1.5 (D095/M077) 17-Jun-14 .: RM077114a  MP C6502/C8002: Productivity Thin Plain Plain Middle Thick Thick Thick Thick Paper type Paper Paper 1 Paper 2 Thick Paper 1 Paper 2 Paper 3 Paper 4 Do not Display 1-988-201 1-988-203...
Page 580 echnical ulletin PAGE: 1/1 Model: Date: No.: Aries-P1.5/C1.5 28-Jul-14 RM077115 Subject: Prepared by: DOSS (Data overwrite security system) activation T. Miyamoto procedure From: 1st Tech service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 581 echnical ulletin PAGE: 1/3 Model: Date: No.: Aries P1.5/C1.5 28-Jan-15 RM077116 Subject: Prepared by: FSM revision - Notes on LD unit replacement Hiroaki H Matsui From: 1st Tech service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 582 echnical ulletin PAGE: 2/3 Model: Date: No.: Aries P1.5/C1.5 28-Jan-15 RM077116 Where to attach and how many to attach Spacer seals [C] are provided together with an instruction sheet [A]. Numbers 1~4 in table [B] on the instruction sheet correspond to the numbers in the photo indicating where the spacer seals need to be attached.
Page 583 echnical ulletin PAGE: 3/3 Model: Date: No.: Aries P1.5/C1.5 28-Jan-15 RM077116 IMPORTANT You may find spacer(s) attached to the laser unit when removing the original LD unit as shown in the photo below. (A spacer is attached to location DO NOT remove spacer(s) originally attached. When installing the new LD unit, attach new spacer(s) on top of the original spacer(s).
Page 584 echnical ulletin PAGE: 1/3 Model: Date: No.: Aries-P1.5/C1.5 22-Nov-16 RM077117 Subject: Prepared by: Double feed is not detected Hiroaki H Matsui From: PP Tech Service Dept., 1st PP Tech Service Sect. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 585 echnical ulletin PAGE: 2/3 Model: Date: No.: Aries-P1.5/C1.5 22-Nov-16 RM077117 3. Remove the lock lever [A] (screw x1) and the inner cover [B] (screw x4). 4. Remove the double-feed sensor bracket [A] (screw x1, connector x1). 5. Remove the receiver from the bracket and replace it with the receiver of the new sensor (screw x1).
Page 586 echnical ulletin PAGE: 3/3 Model: Date: No.: Aries-P1.5/C1.5 22-Nov-16 RM077117 6. Remove the double-feed sensor bracket [A] (screw x1, connector x1). 7. Remove the sensor harness [A] and emitter [B] from the bracket. 8. Install the harness and emitter of the new sensor onto the bracket (harness clamp x1, screw x1).

This manual is also suitable for:

Pro c901s

Ricoh Pro C901 Technical Bulletin

Section 1

2 Sc396 - Sc399

4 Vertical Streaks

5 Horizontal Bands

40Mm Wide Dark Bands Appear in 314Mm Pitch

Shock Jitter and Other Banding

6 Toner Scattering/Dirty Printout/Dirty Background

Section 2

1 Introduction

2 How to Activate NICE

3 NICE Software Applications

4 Appendix

Quick Links

Chapters

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Summary of Contents for Ricoh Pro C901

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Table of Contents