HTC U11 HTV33 Basic Manual page 136

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Symptom
Cannot
operate touch
panel as
intended.
Display
illumination
turns off too
quickly.
Cannot hear
the other
party.
If checking the solutions given above
does not solve the problem, check for
possible remedies in the following "トラ
ブル診断 (Trouble check)" site on the au
homepage:
https://www.au.com/trouble-check/
134
Where to check
• Are you operating
with gloved hands?
• Are you operating
with a fingernail or
foreign object on the
screen?
• Turn the power off
and then back on
again.
• If you do not perform
any operation for a
certain period of
time, the screen will
automatically go
blank to save the
battery power (sleep
mode).
• Is the receiver
volume at the
lowest level?
• Are you covering the
earpiece with your
ear? Make sure that
the earpiece is
placed at the center
of your ear.
Ref.
page
P.94
P.96
P.78
P.80

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