Table of Contents

Advertisement

Quick Links

User guide

HTC U Play

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the U Play and is the answer not in the manual?

Questions and answers

Summary of Contents for HTC U Play

  • Page 1: User Guide

    User guide HTC U Play...
  • Page 2: Table Of Contents

    Choosing which nano SIM card to connect to the 4G LTE network Managing your nano SIM cards with Dual network manager Setting up HTC U Play for the first time Adding your social networks, email accounts, and more Fingerprint scanner...
  • Page 3 Adding Home screen shortcuts Grouping apps on the widget panel and launch bar Moving a Home screen item Removing a Home screen item What is the HTC Sense Home widget? Sound preferences Changing your ringtone Changing your notification sound Setting the default volume...
  • Page 4 Moving apps and data between the phone storage and storage card Moving an app to the storage card Copying files between the phone storage and storage card Copying files between HTC U Play and your computer Unmounting the storage card...
  • Page 5 Using Android Backup Service Restoring from your previous HTC phone Backing up contacts and messages Resetting network settings Resetting HTC U Play (Hard reset) Transfer Ways of transferring content from your previous phone Transferring content from an Android phone Transferring iPhone content through iCloud...
  • Page 6 Turning the data connection on or off Managing your data usage Wi-Fi connection Connecting to VPN Using HTC U Play as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Wireless sharing What is HTC Connect? Using HTC Connect to share your media...
  • Page 7 Assigning a PIN to a nano SIM card Setting a screen lock Setting up Smart Lock Turning the lock screen off Accessibility settings Accessibility features Accessibility settings Turning Magnification gestures on or off Navigating HTC U Play with TalkBack Trademarks and copyrights Index...
  • Page 8: About This Guide

    About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 9 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
  • Page 10: Features You'll Enjoy

    Features you'll enjoy What's special with Camera Enjoy taking great camera shots on HTC U Play. The Camera app has a simple interface, neatly organized to make it faster for you to switch modes and change your settings. Lean and clean camera interface The camera interface groups related capture modes together—such as photo capture modes—so that...
  • Page 11: Immersive Sound

    Easily connect wireless speakers to your phone. HTC Connect Simply swipe up the screen with three fingers to stream music or video from HTC U Play to your speakers or TV. Control the volume and playback with your phone! You can even enjoy your favorite music on multiple speakers.
  • Page 12: Fingerprint Sensor

    Features you'll enjoy Fingerprint sensor You can use the fingerprint scanner on HTC U Play to quickly wake up and unlock your phone with your fingerprint. You can register up to 5 fingerprints. See Fingerprint scanner on page 27. Boost+ Use the Boost+ app to help you optimize your phone's performance by allocating resources, removing junk files, stopping irregular app activities, and uninstalling the apps you don't use.
  • Page 13: Truly Personal

    Features you'll enjoy Truly personal Designed with you in mind, HTC U Play is filled with innovations that help it to adapt to your life. Themes Make HTC U Play more personal by customizing how it looks with your own photos and then mix and match with different sets of icons, sounds, color schemes, and more.
  • Page 14: Android 6.0 Marshmallow

    Manage phone memory Use Memory in Settings to monitor the average memory use and performance of HTC U Play. You can also use this setting to check which apps use the most memory. Major change to how you use storage cards If you have an existing storage card with media and other files, use it as removable storage so you can insert the card and access your files on any Android phone.
  • Page 15: Google Settings

    Features you'll enjoy Network settings reset Quickly reset all network settings when HTC U Play has a hard time connecting to the mobile data or Wi-Fi ® network or Bluetooth ® device. See Resetting network settings on page 107. Google settings Easily manage settings for Google apps and features on HTC U Play.
  • Page 16: Unboxing And Setup

    Unboxing and setup HTC U Play overview After taking HTC U Play out of the box, familiarize yourself first with the location of the card slots and the different button controls. Dual SIM card support varies by phone model, region, and country.
  • Page 17: Card Tray

    When inserting the eject tool into the tray eject hole to remove the card tray, make sure not to press on the tray to avoid damaging the eject mechanism inside the slot. Also, if you want to use a protective case, make sure to buy a case that's designed for HTC U Play and that doesn't block the tray.
  • Page 18: Nano Sim Card

    Unboxing and setup nano SIM card On HTC U Play, use a standard nano SIM card. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot.
  • Page 19 Unboxing and setup 4. Do the following to place your nano SIM card into the tray: § Single SIM model: With your nano SIM card's gold contacts facing down, place the card into the SIM holder of the tray. Make sure to align the cutoff corner to the notch on the holder.
  • Page 20 6. Press on the cover that's attached to the tray to close it tightly. Removing the nano SIM card Make sure to switch off HTC U Play before removing the card. 1. Hold the phone face up. 2. Insert the tip of the tray eject tool or a small bent paperclip into the tray eject hole.
  • Page 21: Storage Card

    Unboxing and setup Storage card Use a storage card to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature. The storage card is optional and sold separately.
  • Page 22 If it's the first time you insert a microSD card, you'll be prompted to set it up. Unmounting the storage card When you need to remove the storage card while HTC U Play is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
  • Page 23: Removing The Microsd Card

    Unboxing and setup Removing the microSD card Make sure to unmount your microSD card before removing it. See Unmounting the storage card on page 22. 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole.
  • Page 24: Charging The Battery

    Before you turn on and start using HTC U Play, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC U Play for several minutes before powering it on.
  • Page 25: Choosing Which Nano Sim Card To Connect To The 4G Lte Network

    Setting up HTC U Play for the first time When you switch on HTC U Play for the first time—or after you've done a factory reset—you’ll be asked to set it up. You can enable TalkBack to navigate by voice feedback before selecting the language. Press and hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
  • Page 26: Adding Your Social Networks, Email Accounts, And More

    You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC U Play. Depending on the account type, signing in to your online accounts lets you sync updates between HTC U Play and the Web.
  • Page 27: Fingerprint Scanner

    § The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to the scanner to turn on the screen or unlock the HTC U Play. You may not be able to set the fingerprint scanner to unlock HTC U Play, if you've signed in to an ®...
  • Page 28 Unboxing and setup Adding, removing, or editing fingerprints 1. From the Home screen, tap , and then tap Settings Fingerprint scanner. 2. Enter your pattern, PIN, or password. 3. Do any of the following: § Tap Add fingerprint to add another fingerprint. §...
  • Page 29: Your First Week With Your New Phone

    HTC Sense Home After you've turned on and set up HTC U Play for the first time, you'll see the Home screen. § Set up the HTC Sense Home widget to experience the convenience of a Home screen that automatically adjusts when you're at home, work, or outdoors.
  • Page 30: Unlocking The Screen

    § Swipe up to unlock the screen. If you've set up a screen lock, you'll be asked to provide your credentials before HTC U Play unlocks. If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen.
  • Page 31 Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC U Play recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.
  • Page 32: Touch Gestures

    For many screens, you can automatically change the screen orientation from portrait to landscape by turning HTC U Play sideways. When entering text, you can turn HTC U Play sideways to bring up a bigger keyboard. Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.
  • Page 33: Swipe Or Slide

    Your first week with your new phone Swipe or slide Quickly swipe your finger horizontally across the screen to go to other Home screen panels. Swipe vertically to scroll through a list, document, and more. Drag Press and hold your finger with some pressure before you start to drag.
  • Page 34 Your first week with your new phone Press and flick On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
  • Page 35 ™ § Swipe up the screen with three fingers and HTC Connect streams music or video from HTC U Play to your speakers or TV respectively. ® You can also share streaming media from apps such as YouTube § Swipe down to disconnect from your speakers or TV.
  • Page 36: Getting To Know Your Settings

    § Tap Accounts & sync to add and sign in to your different accounts, such as email, social networks, and more. § Tap Security to help secure HTC U Play, for example with a screen lock. in Settings to quickly find options and settings.
  • Page 37: Capturing Your Phone's Screen

    Your first week with your new phone Capturing your phone's screen Want to show off your high game score or write a blog post about HTC U Play features? It's easy to take a picture of the screen to share.
  • Page 38: Notifications

    Notifications Notification LED The notification LED shows a: § Solid green light when HTC U Play is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.
  • Page 39: Notifications Panel

    Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
  • Page 40: Motion Launch

    Motion Launch Motion Launch is a combination of a motion gesture followed by a finger gesture. Using a combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more. See the following: Waking up to the lock screen on page 40 §...
  • Page 41 2. Immediately double-tap the screen. Waking up and unlocking Go from sleep mode and unlock HTC U Play to the last screen you were using without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC U Play unlocks.
  • Page 42 2. Immediately swipe left from the right side of the screen. Waking up to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC U Play unlocks.
  • Page 43: Selecting, Copying, And Pasting Text

    Your first week with your new phone Launching the camera Go from sleep mode to the Camera app without pressing the POWER button. 1. Lift the phone in portrait orientation. 2. Immediately swipe down twice on the screen. If you've set up a screen lock with credentials, you'll be asked to provide your credentials when you exit the Camera app.
  • Page 44: How Can I Type Faster

    § Turn on Contextual prediction.Go to Settings, and then tap Language & keyboard. Tap TouchPal - HTC Sense Version Smart input, and then make sure that Contextual prediction is selected. This option enables next word prediction and will also allow the...
  • Page 45 Your first week with your new phone § Switch to landscape mode.With two fingers, swipe down from the status bar and check if Auto rotate is turned on. Open the app you need, and then tap a text field to show the keyboard.
  • Page 46: Getting Help And Troubleshooting

    Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone. § When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip. § From the Home screen, tap , and then find and tap Help.
  • Page 47: Updates

    App updates are installed automatically. You'll still need to confirm when to install system software updates. Checking for updates manually Turn on mobile data or connect HTC U Play to a Wi-Fi network before you check for updates. 1. From the Home screen, tap , and then find and tap Settings.
  • Page 48: Installing A Software Update

    The Updates screen opens with the list of application updates to be installed. 2. Tap an item to view its details, and then tap 3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC U Play if needed.
  • Page 49: Home Screen Layout And Fonts

    § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
  • Page 50: Setting Your Home Wallpaper

    Home screen layout and fonts 4. Tap Set as home. 5. Press Pressing HOME from an app will first return you to the last panel you were in. Just press HOME again to go to your main Home screen. Setting your Home wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera.
  • Page 51: Widgets And Shortcuts

    Widgets and shortcuts Widgets and shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. § You can only customize the launch bar while in Classic layout. §...
  • Page 52: Adding Home Screen Shortcuts

    Widgets and shortcuts Changing the widget settings You can modify basic settings of some widgets. 1. Press and hold a widget on your Home screen, and then drag it to 2. Customize the widget settings. Resizing a widget Some widgets can be resized after you've added them to your Home screen. 1.
  • Page 53: Moving A Home Screen Item

    Widgets and shortcuts Removing items from a folder 1. On the launch bar or widget panel, tap a folder to open it. 2. Press and hold an app or shortcut in the folder, and then drag it out to Moving a Home screen item You can easily move a widget, icon, or sticker from one widget panel to another.
  • Page 54: What Is The Htc Sense Home Widget

    Get quick access to apps, shortcuts and folders you use most frequently based on where you are. With the HTC Sense Home widget, HTC U Play continually adapts to how you use it. For example, apps you use most frequently for work, will show up when you're at your office. The HTC Sense Home widget changes depending on whether you're at home, work, or somewhere else.
  • Page 55 2. Press and hold the app, shortcut, or folder you want to add to the widget. 3. Drag the item to where you want in the HTC Sense Home widget. The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in place. Turning the Suggestions folder on and off The Suggestions folder is a smart folder in the HTC Sense Home widget that dynamically change contents depending on your usage.
  • Page 56 Widgets and shortcuts 3. Select or clear Show Suggestions folder. 4. Tap OK.
  • Page 57: Sound Preferences

    Sound preferences Sound preferences Changing your ringtone Make sure the volume is on. 1. From the Home screen, tap Settings Sound & notification. 2. Tap Ringtone. Or in dual SIM models, tap Slot 1 ringtone or Slot 2 ringtone. 3. Select a ringtone from the list. 4.
  • Page 58: Tuning Your Htc Usonic Earphones

    To turn your personal audio profile that's tuned for your earphones on or off, just tap the HTC USonic On/Off switch in Settings. § You can add another profile for the same or another set of the HTC USonic earphones. Just tap HTC USonic §...
  • Page 59: Taking Photos And Videos

    Taking photos and videos Taking photos and videos Camera screen Take great photos and videos with the camera. On the Home screen, tap the camera icon to open the Camera app. You'll see Photo mode, which is the default capture mode. Switch between flash modes.
  • Page 60: Choosing A Capture Mode

    4. Choose how you want to use the volume buttons when you're in the Camera app. Choosing a capture mode Switch to a capture mode to use for taking photos or videos. The camera on HTC U Play separates capture modes into categories so that you can quickly find which mode you want.
  • Page 61: Taking A Photo

    Taking photos and videos Capture mode settings You can change the settings for some of the capture modes such as Photo or Video mode. To change settings, select a mode and then tap to view and choose the available settings for the mode. Mode Setting Description Photo...
  • Page 62: Setting The Photo Quality And Size

    Taking photos and videos 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. You can also tap the screen to change the focus to a different subject. 4. To manually adjust the exposure, tap the screen, and then drag your finger up and down. Or turn on Touch autoexposure so you can instantly brighten or darken a subject with a single tap.
  • Page 63: Recording Video

    § If there are parts of the image that are in shadows and others are in highlights, use HDR to capture multiple shots of different exposures and combine them into one shot. Keep HTC U Play steady or place it on a level surface when using HDR. See...
  • Page 64: Quickly Adjusting The Exposure Of Your Photos

    Quickly adjusting the exposure of your photos HTC U Play features a quick way of adjusting the exposure level or brightness in real time. Turn Touch autoexposure on if you want the camera to automatically adjust the exposure when you tap a darker or overexposed area on the Viewfinder screen.
  • Page 65: Using Hdr

    4. Tap Selfies Take brilliant selfies anyway you like. The Selfie Photo mode on HTC U Play lets you switch between the standard photo resolutions and UltraPixel. Use the default UltraPixel setting in dark-lit situations such as candlelit dinners. Choose from the other standard resolutions when taking selfies in normal conditions.
  • Page 66 Taking photos and videos Taking selfies automatically Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera settings. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
  • Page 67: Taking A Panoramic Selfie

    Taking photos and videos Taking photos with the self-timer When you use the self-timer, the Camera app counts down before taking the shot. You can set the countdown time. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
  • Page 68 Taking photos and videos 7. While holding your phone steadily, slowly swivel left or right on the phone's axis until you see the white capture box move to the side panel of the panorama overlay. The capture box turns green and you'll hear a shutter sound as the photo is taken.
  • Page 69: Taking A Super Wide-Angle Panoramic Selfie

    Taking photos and videos Taking a super wide-angle panoramic selfie If you have more friends or scenery to capture, set the Selfie Panorama mode to Widest to stitch five photos instead of three. Some camera features are not available when you’re in Selfie Panorama mode, such as zooming. 1.
  • Page 70: Taking A Panoramic Photo

    60 for details. 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC U Play as steadily as you can to automatically capture frames. You can also tap to stop capturing anytime.
  • Page 71: Advanced Camera Features

    When you see the shutter release icon slowly turn red, continue holding the phone steady as the camera captures the photo and 3-second video. When taking your shot using the Zoe camera, it's good practice to keep HTC U Play steady to capture moving subjects against a static background scene.
  • Page 72: Choosing A Scene

    Advanced camera features Choosing a scene Instead of manually adjusting the camera settings, you can select a scene with predefined settings that best matches the environment you're capturing. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
  • Page 73: Taking A Raw Photo

    Advanced camera features 5. To change a setting back to auto, tap 6. When you're ready to take the photo, tap Taking a RAW photo Want to keep more detail in your shots, or fix the lighting in post processing? With Pro mode, you can take photos that will be saved as RAW image files in DNG format, along with a JPG compressed version.
  • Page 74: Phone Calls

    Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.
  • Page 75: Dialing An Extension Number

    Receiving calls When you receive a phone call from a contact, the Incoming call screen appears. HTC U Play will automatically adjust the ringtone volume if Quiet ring on pickup and Pocket mode are selected in Settings Sound & notification.
  • Page 76: Emergency Call

    § Press the POWER button. § Place HTC U Play face down on a level surface. If Flip to mute option in Sound & notification settings is set to Mute once, HTC U Play will still ring when there are subsequent incoming calls.
  • Page 77: Setting Up A Conference Call

    2. To switch between the calls, tap the person you want to talk to on the screen. Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC U Play to your ear when the speakerphone is on.
  • Page 78: Call History

    Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe to view the Call History tab. 3. Do one of the following: §...
  • Page 79: Home Dialing

    Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.
  • Page 80: Sms And Mms

    4. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC U Play, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.
  • Page 81: How Do I Add A Signature In My Text Messages

    , and then tap Filter Drafts. 3. Tap How do I add a signature in my text messages? If you're using the HTC Messages app, here's how to add a signature. 1. From the Home screen, tap , and then find and tap Messages.
  • Page 82: Sending A Group Message

    Group MMS Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC U Play also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.
  • Page 83: Moving Messages To The Secure Box

    SMS and MMS Moving messages to the secure box You can move private messages to the secure box. You will need to enter a password to read these messages. § The secure box does not encrypt messages. § Messages stored on a nano SIM card cannot be moved to the secure box. 1.
  • Page 84: Copying A Text Message To The Nano Sim Card

    SMS and MMS Copying a text message to the nano SIM card 1. From the Home screen, tap , and then find and tap Messages. 2. Tap a contact or phone number to display the exchange of messages with that contact. 3.
  • Page 85: Your Contacts List

    Contacts Your contacts list The People app lists all contacts you've stored on HTC U Play and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People.
  • Page 86: Adding A New Contact

    2. Choose the accounts that contain the contacts you want to display. 3. Press Finding people Search for contacts stored on HTC U Play, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People.
  • Page 87: Editing A Contact's Information

    Contacts How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.
  • Page 88: Getting In Touch With A Contact

    2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC U Play. 4. Tap to import the contact.
  • Page 89: Merging Contact Information

    Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC U Play finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.
  • Page 90: Sending Contact Information

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC U Play also syncs with groups you've created in your Google Account. Creating a group 1.
  • Page 91: Private Contacts

    Contacts Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
  • Page 92 Contacts Organizing your private contacts 1. On the People tab, tap Manage contacts Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap Remove private contact, select the contacts you want to remove, and then tap Remove.
  • Page 93: Battery

    Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC U Play. Try out some of these tips to help increase battery life. Use the power management features §...
  • Page 94: Manage Your Apps

    Battery Manage your apps § Battery optimization helps extend battery standby time. See Battery optimization for apps on page 96. § Install the latest software and application updates. Updates sometimes include battery performance improvements. § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them.
  • Page 95: Using Power Saver Mode

    Battery Using power saver mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as location services and mobile data. 1. From the Home screen, tap , and then find and tap Settings. 2.
  • Page 96: Checking Battery History

    Checking battery history Check how long you've been using HTC U Play since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
  • Page 97: Storage

    Storage Storage Freeing up storage space As you use HTC U Play, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos § After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them.
  • Page 98: Types Of Storage

    Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC U Play and other Android phones.
  • Page 99: Setting Up Your Storage Card As Internal Storage

    Storage Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC U Play before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format the storage card to use it as internal storage for HTC U Play.
  • Page 100: Moving An App To The Storage Card

    If you're using your storage card as removable storage, you can copy your files between the phone storage and storage card. You can also copy files to or from an external USB storage device when you have it connected to HTC U Play. 1. From the Home screen, tap Settings Storage.
  • Page 101: Copying Files Between Htc U Play And Your Computer

    You can copy your music, photos, and other files to HTC U Play. § Save and close your files before copying them from your computer to HTC U Play, or vice versa. § If you're using your storage card as internal storage, your computer will only show storage card content.
  • Page 102: Unmounting The Storage Card

    Storage Unmounting the storage card When you need to remove the storage card while HTC U Play is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
  • Page 103: Backup And Reset

    You can also sync locally stored contacts and playlists between HTC U Play and your computer. Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC U Play on your computer.
  • Page 104: Using Android Backup Service

    This service can back up and restore the following: Back up What content or settings are backed up App data § In HTC apps, app data includes contacts stored on HTC U Play, call history, Clock and Weather city list, and email accounts.
  • Page 105: Restoring From Your Previous Htc Phone

    HTC U Play while apps are being restored. Backing up contacts and messages If you want to separately back up contacts and text messages on HTC U Play, here are some tips on how to export or import them.
  • Page 106 Backing up your text messages Keep important text messages by backing them up so you can restore them to the HTC Messages app, if needed. The Messages app backs up either to the phone storage or to your storage card if you have one inserted.
  • Page 107: Resetting Network Settings

    Enter the password you've set for this backup or select This backup file is not password protected. Resetting network settings Reset the network settings when you're having problems connecting HTC U Play to your mobile data or Wi-Fi network and Bluetooth devices. 1. From the Home screen, tap Settings Backup &...
  • Page 108: Resetting Htc U Play (Hard Reset)

    Resetting HTC U Play (Hard reset) If HTC U Play has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the state before you turned on the phone for the first time.
  • Page 109: Transfer

    4. Follow the steps shown on HTC U Play to download the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC U Play before you continue.
  • Page 110: Transferring Iphone Content Through Icloud

    4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC U Play, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.
  • Page 111: Transferring Photos, Videos, And Music Between Your Phone And Computer

    HTC U Play and your computer on page 101. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC U Play to your computer. You can also sync playlists from your computer to the phone.
  • Page 112: Installing And Removing Apps

    Installing and removing apps Getting apps from Google Play Google Play is the place to go to find new apps for HTC U Play. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games. ™...
  • Page 113: Downloading Apps From The Web

    Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC U Play and your personal data, we strongly recommend that you only download from websites you trust.
  • Page 114: Managing Apps

    Managing apps Arranging apps You can arrange and rearrange the apps on the Apps screen 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically. 3. Select Custom if you want to rearrange or group apps into folders.
  • Page 115: Controlling App Permissions

    Managing apps Removing apps from a folder 1. On the Apps screen, tap Custom. 2. Tap Rearrange apps. 3. Tap the folder to open it. 4. Press and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying icon move away before releasing your finger.
  • Page 116: Setting Up App Links

    Managing apps Setting up app links If there's more than one app that can be opened when you tap a link—such as a shared social post or media link—you may be prompted to choose the app you want to use. When you're prompted after you've tapped a link, select an app, and then tap Always to set that app as the default app to use.
  • Page 117: Htc Blinkfeed

    § While in HTC BlinkFeed, you can press HOME or to scroll to the top. § Swipe right on HTC BlinkFeed to open the slideout menu where you can choose the type of feeds or add your custom topics to display.
  • Page 118: Turning Htc Blinkfeed On Or Off

    Sense Home permission to access your location and personal usage data. To get restaurant recommendations, you'll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and may also show up on your lock screen.
  • Page 119: Ways Of Adding Content On Htc Blinkfeed

    § If available, tap the dots at the bottom to see more options. Ways of adding content on HTC BlinkFeed Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources and apps. Adding sources to HTC BlinkFeed ™...
  • Page 120: Customizing The Highlights Feed

    § You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.
  • Page 121: Posting To Your Social Networks

    § You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.
  • Page 122: What Is Htc Themes

    You need to log in with your preferred account to download themes, icons, fonts, and more from the Themes store. Themes is a part of the HTC Sense Home app. To get the latest features of Themes, make sure you've downloaded the newest version of HTC Sense Home.
  • Page 123: Finding Your Themes

    Themes 4. Select an image from your phone or take a photo with Camera. 5. Move or enlarge the crop box to the area of the image you want to include. 6. Crop and save the image. 7. Tap Next. 8.
  • Page 124: Deleting A Theme

    Themes 6. Press until you see the Edit current theme screen. Continue making changes until you're satisfied with the result. 7. Tap Save copy to save your new theme, or if you're editing a theme that you copied tap Save to save the changes.
  • Page 125: Choosing A Home Screen Layout

    Themes Choosing a Home screen layout You can choose between two Home screen layouts. The Classic layout allows you to add traditional app shortcuts and widgets on your Home screen. By design, this layout will follow and fit what you've added on the Home screen according to an invisible grid.
  • Page 126: Multiple Wallpapers

    Themes 5. Tap the newly added sticker, and then tap an app to link to the sticker. If you need to link the sticker to a different app, press and hold it on the widget panel, and then drag it to Relink. 6.
  • Page 127: Time-Based Wallpaper

    Themes Time-based wallpaper Set your home wallpaper to automatically change during the day and night. You can only use a Time-based wallpaper while in Classic home screen layout. 1. Press and hold on an empty space on your Home screen. 2.
  • Page 128: About Boost

    Boost+ Boost+ About Boost+ Here are some of the things you can do when using the Boost+ app. § Monitor your phone storage space and memory usage. § Delete cache, app installers, and temporary files on your phone. § Optimize system resources to extend battery life while you're using apps and playing your favorite games.
  • Page 129: Manually Clearing Junk Files

    Boost+ Manually clearing junk files Regularly remove junk files that clutter your storage space or slow down the phone's performance. 1. From the Home screen, tap , and then find and tap Boost+. 2. Tap Clear junk. The Boost+ app will show you how much storage space is being used up by different junk files, such as cache files, ad files, temporary files, and app installers.
  • Page 130: Managing Irregular Activities Of Downloaded Apps

    Boost+ Managing irregular activities of downloaded apps The Boost+ app can check for irregular activities from a downloaded app that may affect your phone's performance. When an irregular activity is detected, you can choose to stop the activity. Or, you can also uninstall the downloaded app via the Boost+ app. You can only uninstall the apps you've downloaded.
  • Page 131 Boost+ 5. Tap the On/Off switch next to an app to require an unlock pattern to open it. 6. Press § To change the app unlock pattern, tap Lock apps, and then draw your unlock pattern. Tap Change pattern. § To use your fingerprint to unlock apps, tap Lock apps. When you're prompted to draw the unlock pattern, tap , and then select the Use fingerprint to unlock option.
  • Page 132: Weather And Clock

    Weather and clock Weather and clock Checking Weather Use the Weather app and widget to check the current weather and weather forecasts for the next few days. In addition to your current location, you can view weather forecasts for other cities around the globe.
  • Page 133 Weather and clock Setting the date and time manually 1. From the Home screen, tap , and then find and tap Clock. 2. On the World Clock tab, tap Set date & time. 3. Clear Automatic date & time and Automatic time zone, and then set the time zone, date, and time as required.
  • Page 134: Google Photos

    Or, press and hold a thumbnail as your first selection, and then drag your finger to the last item you want to select. § Enhance RAW photos taken using the HTC Camera app. § Add Hyperlapse effect to your videos.
  • Page 135: Editing Your Photos

    Google Photos Editing your photos 1. From the Home screen, tap , and then find and tap Photos. 2. Tap a photo thumbnail to view it in full screen. 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more.
  • Page 136: Editing A Hyperlapse Video

    Google Photos Editing a Hyperlapse video If you captured a video in Hyperlapse mode, you can apply varying speeds to different sections of the video. 1. From the Home screen, tap , and then find and tap Photos. 2. Find and tap the Hyperlapse video to view it in full screen. Hyperlapse videos are marked with the icon on the thumbnail.
  • Page 137: Mail

    Mail Mail Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on your phone. 1. From the Home screen, tap , and then find and tap Mail. The inbox of one of your email accounts appears.
  • Page 138: Sending An Email Message

    Mail 4. To arrange the tabs, drag , and then move the tab to its new location. 5. Tap Done. 6. Swipe to the added tab to check your email messages. Sending an email message 1. From the Home screen, tap , and then find and tap Mail.
  • Page 139: Managing Email Messages

    Mail Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down. 2. On the email preview, tap Reply all. If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification.
  • Page 140: Working With Exchange Activesync Email

    Mail 4. In the search box, enter the words you want to search for. 5. Tap a result to open the email message. Searching for emails from a contact Do you remember the sender, but can't find a particular email from him or her? 1.
  • Page 141: Adding An Email Account

    Mail Adding an email account Set up additional email accounts such as another Microsoft Exchange ActiveSync account or an account from a Web-based email service or email provider. If you're adding a Microsoft Exchange ActiveSync or a POP3/IMAP email account, ask your network administrator or email service provider for additional email settings that you may need.
  • Page 142: Voice Recorder

    2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC U Play, except when you open other apps that also use audio functions. 4. Tap to stop recording.
  • Page 143: Internet Connections

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC U Play as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
  • Page 144 Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC U Play may differ from, and be less than, your actual data usage. 1. From the Home screen, tap , and then find and tap Settings.
  • Page 145: Wi-Fi Connection

    Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC U Play easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.
  • Page 146: Connecting To Vpn

    Logging into a public Wi-Fi network automatically (WISPr) You can set HTC U Play to automatically log into a public Wi-Fi network that you regularly use. This saves you the trouble of going through the Wi-Fi provider's web authentication every time you connect to their Wi-Fi network.
  • Page 147: Using Htc U Play As A Wi-Fi Hotspot

    Disconnect. Using HTC U Play as a Wi-Fi hotspot Share your data connection with other devices by turning HTC U Play into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service.
  • Page 148: Sharing Your Phone's Internet Connection By Usb Tethering

    No Internet connection available for your computer? No problem. Use the data connection of HTC U Play to connect to the Internet. § To make sure that the USB drivers for HTC U Play are up-to-date, install the latest version of HTC Sync Manager on your computer.
  • Page 149: Wireless Sharing

    Wireless sharing What is HTC Connect? With HTC Connect, wirelessly stream music or video from your phone to your speakers or TV by just swiping up the screen with 3 fingers. You can stream media to any of the following types of devices: §...
  • Page 150: Using Htc Connect To Share Your Media

    Wireless sharing Using HTC Connect to share your media Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi-Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from your phone.
  • Page 151: Streaming Music To Airplay Speakers Or Apple Tv

    Wireless sharing Streaming music to AirPlay speakers or Apple TV Before you start, make sure your device is connected to your Wi-Fi network. Refer to the documentation that comes with your AirPlay speakers or Apple TV for details. 1. After connecting your AirPlay speakers or Apple TV to your Wi-Fi network, open a music app on your phone.
  • Page 152: Streaming Music To Speakers Powered By The Qualcomm Allplay Smart Media Platform

    1. Make sure the speakers are connected to your Wi-Fi network. 2. From the Home screen, tap Settings HTC Connect. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You'll then see the available Blackfire speakers listed.
  • Page 153: Connecting A Bluetooth Headset

    You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free conversations using a compatible Bluetooth headset. Before you connect your headset, make it discoverable so HTC U Play can find it. Refer to your headset manual for details.
  • Page 154: Receiving Files Using Bluetooth

    2. On the sending device, send one or more files to HTC U Play. 3. If asked, accept the pairing request on HTC U Play and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
  • Page 155: Using Nfc

    Wireless sharing Using NFC With built-in NFC (near field communication) on HTC U Play, you can share content to another NFC-capable mobile device in an instant. The availability of NFC varies by phone model, region, and country. Beam webpages, photos, contact information, and more by holding HTC U Play and the other device back to back.
  • Page 156 Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC U Play and the other phone back to back. Make sure that the NFC area (shaded part) of HTC U Play and the other phone's NFC area are close to one another.
  • Page 157: Common Settings

    Common settings Common settings Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2.
  • Page 158: Turning Location Services On Or Off

    High accuracy. To save battery power, choose Battery saving. Turning off a location source (for example GPS) means no applications on HTC U Play will collect your location data through that location source. However, third party applications may collect —...
  • Page 159: Touch Sounds And Vibration

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC U Play. § Touch tones when tapping the phone dial pad §...
  • Page 160: Airplane Mode

    Common settings Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC U Play are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
  • Page 161: Night Mode

    4. Tap Enable Night mode automatically to set a schedule when Night mode will be turned on. Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC U Play to access VPN or secured Wi-FI networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.
  • Page 162: Security Settings

    Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC U Play is turned on or when it’s idle for a certain period of time.
  • Page 163: Setting Up Smart Lock

    7. Tap Automatically lock phone, and then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can train HTC U Play to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.
  • Page 164: Accessibility Settings

    Accessibility settings Accessibility features HTC U Play comes with features and settings that allow easy access and use of apps and functions. Improve screen readability If you have low vision, take advantage of these features to help improve screen readability.
  • Page 165: Turning Magnification Gestures On Or Off

    Navigating HTC U Play with TalkBack Use TalkBack if you need to navigate HTC U Play by spoken feedback. When you touch the screen, HTC U Play vibrates and gives you an audible response so you know what you are touching.
  • Page 166 Accessibility settings Using TalkBack gestures When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Media gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled.
  • Page 167 Accessibility settings Using TalkBack context menus TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. Turn TalkBack on. 2. Do one of the following: § To open the continuous reading menu, use one finger to swipe up and right in one continuous movement.
  • Page 168 Accessibility settings TalkBack language settings 1. From the Home screen, tap Settings Accessibility. 2. Tap Text-to-speech output Google Text-to-speech Engine, and do one of the following: Select a different Tap Language. language Install a voice Tap Install voice data, and then tap the language. Tap next to the voice data you want to install.
  • Page 169: Trademarks And Copyrights

    Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
  • Page 170 Trademarks and copyrights subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
  • Page 171 - checking usage 95 Conference call 77 - saving battery power 93 Contacts BlinkFeed - adding 86 See HTC BlinkFeed - contact link suggestions 89 Bluetooth - copying 88, 89, 110 - connecting a Bluetooth headset 153 - editing 87...
  • Page 172 - launch bar 51 Finger gestures 32 - shortcuts 52 Fingerprint - wallpaper 50 - about 27 - widget panel 29 - adding, removing, or editing 28 - widgets 51 Firmware Hotspot See Software update See Wireless router HTC BlinkFeed - about 117...
  • Page 173 - streaming music to speakers 151, 152 Mail folders - streaming music, videos, or photos to media - moving email messages 139 devices 150 Master reset HTC Sense version 47 See Factory reset Hyperlapse 71 Media streaming See HTC Connect Messages...
  • Page 174 Index - changing the time before the screen turns off 159 Pair a Bluetooth headset 153 - idle screen 30 Phone calls - rotation 160 - blocking a call 78 - Sleep mode settings 159 - call history 78 Screen lock 162 - conference call 77 Screen shot - emergency call 76...
  • Page 175 - adding 51 Sweep panorama 70 - changing settings 52 - removing 53 - resizing 52 Wireless media sharing Tethering See HTC Connect See USB Tethering Wireless router 147 Text message 80 Themes 122–124 - creating 122 - deleting 124...

Table of Contents