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HTC U11 User Manual

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User guide

HTC U11

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Summary of Contents for HTC U11

  • Page 1: User Guide

    User guide HTC U11...

  • Page 2: Table Of Contents

    Storage card Charging the battery Water and dust resistant Switching the power on or off Setting up HTC U11 for the first time Adding your social networks, email accounts, and more Fingerprint scanner Your first week with your new phone...
  • Page 3 Sound preferences Changing your ringtone Changing your notification sound Setting the default volume HTC BoomSound for speakers Tuning your HTC USonic earphones Taking photos and videos HTC Camera Choosing a capture mode Taking a photo Setting the photo quality and size...
  • Page 4 Contents Quickly adjusting the exposure of your photos Taking continuous camera shots Using HDR Boost Taking a panoramic selfie Taking a super wide-angle panoramic selfie Taking a panoramic photo Advanced camera features Recording videos in slow motion Recording a Hyperlapse video Choosing a scene Manually adjusting camera settings Taking a RAW photo...
  • Page 5 Moving apps and data between the phone storage and storage card Moving an app to or from the storage card Copying or moving files between the phone storage and storage card Copying files between HTC U11 and your computer Unmounting the storage card Backup and reset...
  • Page 6 Turning the data connection on or off Managing your data usage Wi-Fi connection Connecting to VPN Installing a digital certificate Using HTC U11 as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Wireless sharing What is HTC Connect? Turning Bluetooth on or off...
  • Page 7 Contents Glove mode Security settings Assigning a PIN to a nano SIM card Setting a screen lock Setting up Smart Lock Turning the lock screen off Accessibility settings Accessibility features Accessibility settings Turning Magnification gestures on or off TalkBack Teletypewriter (TTY) mode Trademarks and copyrights Index...

  • Page 8: About This Guide

    About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 9 Important RF Notice Important RF Notice This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
  • Page 10 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.

  • Page 11: Features You'll Enjoy

    Features you'll enjoy Convenient, single-handed operation It's easy to operate HTC U11 with one hand. Here's why. Swipe for apps and notifications Anywhere on the Home screen, just swipe up to access all your apps and swipe down to view your notifications.

  • Page 12: Edge Sense

    Features you'll enjoy Edge Sense HTC U11 comes with a pressure-sensitive squeeze area on its frame. By squeezing the lower sides of HTC U11, quickly access your favorite app or shortcut even while your phone is in sleep mode. In addition to taking camera shots and launching your chosen apps, you can assign the squeeze gestures to perform a tap or double-tap inside an app.

  • Page 13: Android 8.0

    Features you'll enjoy Android 8.0 Android ® 8.0 brings new features that make working with apps and settings even more convenient. Here's an overview of some of its new features. Picture-in-picture Keep a small window of the video you're watching or a supported app onscreen while you do other things on the phone.

  • Page 14: What's Special With Camera

    Capture great photos and videos using HTC U11. UltraSpeed Autofocus HTC U11 lets you enjoy faster focus speeds using a full sensor autofocus similar to DSLRs. Using the Camera app, you can easily take photos in low light situations, capture images of moving subjects, and record clear videos.
  • Page 15 Features you'll enjoy Acoustic Focus When recording videos, especially from afar, you can reduce surrounding noise and enhance the clarity of your subject's audio using Acoustic Focus. Recording video using Acoustic Focus on page 79. Pro level capabilities Pro mode gives you professional level control over your photography. See Manually adjusting camera settings on page 88.

  • Page 16: Immersive Sound

    141 for details. Truly personal Designed with you in mind, HTC U11 is filled with innovations that help it to adapt to your life. Themes Make HTC U11 more personal by customizing how it looks with your own photos and then mix and match with different sets of icons, sounds, color schemes, and more.
  • Page 17 HTC BlinkFeed Get your favorite topics, news, social media, and more conveniently delivered to one place on your phone. Even get suggestions for places to eat! You can also play embedded videos ® right on HTC BlinkFeed . See http://www.htc.com/support/ apps/blinkfeed/.

  • Page 18: Unboxing And Setup

    Unboxing and setup Unboxing and setup HTC U11 overview After taking HTC U11 out of the box, familiarize yourself first with the location of the card tray and the different button controls. 1. POWER 2. VOLUME buttons 3. Microphones 4. Front camera 5.

  • Page 19: Card Tray

    § Before use, check all the items in the box and make sure there's no damage to any of the items. § Use the case if it's provided in the box or purchase one that's designed for HTC U11 to help protect your phone from accidental bumps and scratches.

  • Page 20: Nano Sim Card

    Unboxing and setup Do not insert the tip of the tray eject tool into the microphone hole. This may damage the water- resistant microphone mesh and invalidate the warranty. nano SIM card Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will not fit properly on the tray and may damage the card slot.
  • Page 21 Unboxing and setup Inserting the nano SIM card 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole. Do not insert the tip of the tray eject tool into the microphone hole. This may damage the water- resistant microphone mesh and invalidate the warranty.
  • Page 22 Unboxing and setup 5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. Hold the tray with the outer card holder between your fingers, and then steadily slide the tray all the way into the slot.

  • Page 23: Storage Card

    Unboxing and setup Storage card Use a storage card to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature. The storage card is optional and sold separately.
  • Page 24 If it's the first time you insert a microSD card, you'll be prompted to set it up. Unmounting the storage card When you need to remove the storage card while HTC U11 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.

  • Page 25: Removing The Microsd Card

    Unboxing and setup Removing the microSD card Make sure to unmount your microSD card before removing it. See Unmounting the storage card on page 24. 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole.

  • Page 26: Charging The Battery

    Before you turn on and start using HTC U11, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC U11 for several minutes before powering it on.
  • Page 27 If this happens, contact your retail store or mobile operator. You may be charged for parts replacement. Do not intentionally submerge HTC U11. If the phone accidentally gets immersed in water, avoid pressing the controls—such as the POWER and VOLUME buttons—and do not operate the phone.

  • Page 28: Switching The Power On Or Off

    When the phone is wet, make sure to dry it thoroughly. § To avoid damaging HTC U11, do not charge the phone when contaminants are present or the USB port is not completely dry. In these circumstances, do not connect any external device.

  • Page 29: Setting Up Htc U11 For The First Time

    When you switch on HTC U11 for the first time—or after you've done a factory reset—you’ll need to set it up. If you have data from a previous HTC phone that you need to copy, first back up the phone's data before you start setting up HTC U11. For guidance, go to htc.com/support...

  • Page 30: Adding Your Social Networks, Email Accounts, And More

    Some personal data may be retained by the third-party app after you have removed the account from HTC U11. Fingerprint scanner You can quickly wake up and unlock the HTC U11 using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips:...
  • Page 31 § The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to the scanner to turn on the screen or unlock the HTC U11. You may not be able to set the fingerprint scanner to unlock HTC U11, if you've signed in to an ®...
  • Page 32 § Wake up screen: Wakes up to the lock screen. § Tap to take a selfie: Captures selfies while you're using the Selfie Photo or Selfie Video mode in the HTC Camera app. This feature is available only in phones that have the fingerprint scanner at the back panel, 4.

  • Page 33: Your First Week With Your New Phone

    While you're in another screen or app, press HOME to return to the last Home screen you visited. Sleep mode Sleep mode saves battery power by putting HTC U11 into a low power state while the display is off. It also stops accidental button presses when HTC U11 is in your bag. Switching to Sleep mode To turn off the display and switch to Sleep mode, briefly press the POWER button.

  • Page 34: Lock Screen

    Motion gestures Use motion gestures to mute HTC U11, lower the ring volume, and more. Lift phone to auto answer a call To automatically answer an incoming call, lift the phone and look at the screen first to see who's calling before you hold it to your ear.
  • Page 35 Quiet ring on pickup On/Off switch. Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC U11 recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.

  • Page 36: Touch Gestures

    Your first week with your new phone Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
  • Page 37 Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
  • Page 38 Your first week with your new phone Slide with two fingers In some apps, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.

  • Page 39: Getting To Know Your Settings

    ® § Swipe up the screen with three fingers and HTC Connect streams music or video from HTC U11 to your speakers or TV respectively. You can also share streaming media from apps such as YouTube ® § Swipe down to disconnect from your speakers or TV.

  • Page 40: Using Quick Settings

    Your first week with your new phone Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth ® on or off. 1. Swipe down from the top of the screen to open the Notifications panel. Right below the status bar, you'll see the short Quick Settings bar.

  • Page 41: Capturing Your Phone's Screen

    Your first week with your new phone Capturing your phone's screen Want to show off your high game score or write a blog post about HTC U11 features? It's easy to take a picture of the screen to share. 1. Press and hold POWER and VOLUME DOWN at the same time.

  • Page 42: Notifications

    Your first week with your new phone HTC U11 not responding? If HTC U11 does not respond when you touch the screen or press the buttons, you can still restart it. Press and hold the POWER and VOLUME DOWN until your phone vibrates, and then release the buttons.

  • Page 43: Notifications Panel

    Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.

  • Page 44: Turning Icon Badges On Or Off

    4. Tap the On/Off switch next to the Allow icon badge option to turn it on or off. Motion Launch Motion Launch is a combination of a motion gesture followed by a finger gesture. Using a combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more. See the following:...
  • Page 45 2. Immediately double-tap the screen. Waking up and unlocking Go from sleep mode and unlock HTC U11 to the last screen you were using without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first...
  • Page 46 2. Immediately swipe left from the right side of the screen. Waking up to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first...

  • Page 47: Selecting, Copying, And Pasting Text

    Your first week with your new phone 1. Lift the phone in portrait orientation. 2. Immediately swipe right from the left side of the screen. Launching the camera Go from sleep mode to the Camera app without pressing the POWER button. 1.

  • Page 48: Entering Text

    Turn on the keyboard's advanced features to help you type faster, such as contextual prediction, auto-correction, and more. 1. From the Home screen, swipe up and then tap Settings Language & keyboard. 2. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input. 3. Select the options to enable.

  • Page 49: How Can I Type Faster

    § Turn on Contextual prediction.Go to Settings, and then tap Language & keyboard. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input, and then make sure that Contextual prediction is selected. This option enables next word prediction and will also allow the keyboard to learn from the usual word patterns you type for better word suggestions.
  • Page 50 Your first week with your new phone § Switch to landscape mode.With two fingers, swipe down from the status bar and check if Auto rotate is turned on. Open the app you need, and then tap a text field to show the keyboard.

  • Page 51: Getting Help And Troubleshooting

    Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone. § When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip. § From the Home screen, tap , and then find and tap Help.

  • Page 52: Edge Sense

    § Download the latest version of HTC Edge Sense from Google Play Store to enjoy add-on features. Edge Sense provides an intuitive way to interact with your HTC phone by simply squeezing its lower sides. Customize Edge Sense to quickly launch your favorite app or do certain actions.

  • Page 53: Setting Up Edge Sense

    Edge Sense § Except for capturing screenshots and performing in-app actions, the above can be triggered by squeeze gestures even when the screen is off. § Google Play Music and third-party music apps that follow the Android music control standard are supported by Edge Sense.

  • Page 54: Taking Camera Shots Using Edge Sense

    Check and make sure to download the latest HTC Edge Sense and Camera app versions from Google Play Store. Squeeze the lower sides of your HTC phone to open the Camera app, and then squeeze again to take a photo.

  • Page 55: Enabling Advanced Mode

    Turning on Advanced mode activates the squeeze and hold gesture. In this mode, you'll be able to do the following with Edge Sense: § While you're using HTC Camera, squeeze and hold the lower sides of your phone to switch between the main and front cameras. You can do this only if the squeeze gesture—whether it's the short squeeze or squeeze and hold—is set to Launch Camera app.

  • Page 56: Typing With Your Voice With Edge Sense

    Type using your voice instead of the onscreen keyboard. § Check and make sure to download the latest HTC Edge Sense version from Google Play Store. § In Settings Edge Sense, make sure the Keyboard option is selected under In-app options.

  • Page 57: Adjusting The Squeeze Force Level

    Edge Sense Adjusting the squeeze force level If you experience accidentally launching Camera or an assigned shortcut while holding the sides of your phone, tune Edge Sense to make it detect the strength of your squeeze more effectively. 1. From the Home screen, swipe up and then tap Settings Edge Sense. 2.

  • Page 58: Assigning In-App Actions To Squeeze Gestures

    Edge Sense Assigning in-app actions to squeeze gestures Per app, you can customize squeeze gestures to do a tap or double-tap on a specific area on the screen. § If Advanced mode is not enabled in Edge Sense, you can only customize the short squeeze gesture.

  • Page 59: Changing In-App Actions

    Edge Sense 3. In the app list, tap Clock. 4. Tap Short squeeze. 5. Tap , and then tap the Timer tab to assign it to the short squeeze gesture. 6. Select the Tap action, and then tap OK. 7. Enter an action name, such as Go to Timer, and then tap Save. 8.

  • Page 60: Opening Edge Launcher

    Edge Sense Opening Edge Launcher For single-handed operation of your phone, use Edge Launcher to quickly launch apps, call or send messages to your contacts, and turn certain quick settings on or off. Edge Launcher can only be opened through Edge Sense. Assign it first to the short squeeze or squeeze and hold gesture by following the steps in Enabling Advanced mode on page 55.

  • Page 61: Adjusting The Edge Launcher Position

    Edge Sense 4. Choose whether to add an app, contact number, or quick setting. 5. Tap to add more items to Edge Launcher. 6. To add another panel of slots, scroll down on the right side of the Edit Edge Launcher screen, and then tap Add Panel.

  • Page 62: Updates

    Updates Software and app updates Download and install software updates for the latest performance enhancements, bug fixes, and security improvements. HTC U11 can check and notify you if there’s a new update available. You can visit www.htc.com/us/go/htc-software-updates/ for news and details about your phone's software updates.

  • Page 63: Installing A Software Update

    Updates Checking for updates manually Turn on mobile data or connect HTC U11 to a Wi-Fi network before you check for updates. 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap About Software updates.
  • Page 64 Updates 4. On the Updates tab, you'll see the list of apps that have updates available. 5. Tap Update beside the app you want to update. Tap Update All if you want to update all the apps. In Google Play Store, tap Settings Auto-update apps to choose how you want Google Play Store to update your apps.

  • Page 65: Home Screen Layout And Fonts

    § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.

  • Page 66: Setting Your Home Screen Wallpaper

    Home screen layout and fonts 4. Tap Set as home. 5. Press Pressing HOME from an app will first return you to the last panel you were in. Just press HOME again to go to your main Home screen. Setting your Home screen wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera.

  • Page 67: Widgets And Shortcuts

    Widgets and shortcuts Widgets and shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. § You can only customize the launch bar while in Classic layout. §...

  • Page 68: Adding Home Screen Shortcuts

    Widgets and shortcuts 4. Scroll through the widgets, or tap to search for a specific widget. 5. Press and hold a widget, and then drag it to a widget panel you want to add it to. Changing the widget settings You can modify basic settings of some widgets.

  • Page 69: Moving A Home Screen Item

    Widgets and shortcuts 3. Tap the folder window’s title bar, and then enter a new folder name. 4. Add more apps into the folder. Tap , select your apps, and then tap Done. You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget panel, and then drag it over to the folder.

  • Page 70: Sound Preferences

    Sound preferences Sound preferences Changing your ringtone Make sure the volume is on. 1. From the Home screen, swipe up and then tap Settings Sound & notification. 2. Tap Ringtone. Or in dual SIM models, tap Slot 1 ringtone or Slot 2 ringtone. 3.

  • Page 71: Htc Boomsound For Speakers

    3. Tap Start scanning now and then wait for the phone to finish setting up your audio profile. 4. Tap Done. § You can add another profile for the same or another set of the HTC USonic earphones. Just tap HTC USonic with Active Noise Cancellation...
  • Page 72 Active Noise Cancellation tunes out distracting and annoying background noise. It is turned on by default after you've created your personal audio profile for the first time. With the HTC USonic earphones plugged in, hear music, videos, or games clearly without needing to turn up the volume in loud environments.

  • Page 73: Taking Photos And Videos

    Taking photos and videos Taking photos and videos HTC Camera Take great photos and videos with the camera. For your convenience, there's more than one way to launch the Camera app. § If you've set up Edge Sense, just squeeze the lower sides of the phone anytime—whether the display is on or off.

  • Page 74: Choosing A Capture Mode

    4. Choose how you want to use the volume buttons when you're in the Camera app. Choosing a capture mode Switch to a capture mode to use for taking photos or videos. The camera on HTC U11 separates capture modes into categories so that you can quickly find which mode you want.

  • Page 75: Taking A Photo

    Taking photos and videos Capture mode settings You can change the settings for some of the capture modes such as Photo or Video mode. To change settings, select a mode and then tap to view and choose the available settings for the mode. Mode Setting Description Photo...

  • Page 76: Setting The Photo Quality And Size

    Taking photos and videos 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. You can also tap the screen to change the focus to a different subject. 4. To manually adjust the exposure, tap the screen, and then drag your finger up and down. Or turn on Touch autoexposure so you can instantly brighten or darken a subject with a single tap.

  • Page 77: Recording Video In 3D Audio Or High Resolution Audio

    § If there are parts of the image that are in shadows and others are in highlights, use HDR to capture multiple shots of different exposures and combine them into one shot. Keep HTC U11 steady or place it on a level surface when using HDR. See...
  • Page 78 Taking photos and videos 5. When you're ready to start recording, tap .When recording using 3D Audio, make sure not to cover the microphones when holding the phone. 6. Change focus to a different subject or area by just tapping it on the Viewfinder screen. You can also change the exposure after tapping by dragging up and down on the screen.

  • Page 79: Recording Video Using Acoustic Focus

    Taking photos and videos Taking a photo while recording a video—VideoPic 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Video mode. See Choosing a capture mode on page 74 for details. 3.

  • Page 80: Selfies

    Taking photos and videos 5. While recording, you can slide two fingers apart to zoom in on your subject. The green mic level indicates how amplified your subject's audio becomes as you zoom. When recording, make sure not to cover the microphones when holding the phone. 6.
  • Page 81 Taking photos and videos 3. If you don't see the Live Makeup adjustment bar on the Viewfinder screen, tap to open the slideout menu, and then tap 4. To change the skin smoothing level, drag the adjustment bar slider. Next time you want to take selfies without using Live Makeup, tap to open the slideout menu, and then tap to turn Live Makeup off.

  • Page 82: Quickly Adjusting The Exposure Of Your Photos

    Quickly adjusting the exposure of your photos HTC U11 features a quick way of adjusting the exposure level or brightness in real time. Turn Touch autoexposure on if you want the camera to automatically adjust the exposure when you tap a darker or overexposed area on the Viewfinder screen.

  • Page 83: Taking Continuous Camera Shots

    Taking photos and videos 6. Tap on the dark area to brighten it, or tap on the overexposed area to make it darker. To fine tune further, you can manually adjust the exposure by dragging your finger up and down. 7.
  • Page 84 Taking photos and videos 3. Tap to open the slideout menu. 4. Make sure that is selected. 5. Hold the phone at face level and in portrait orientation. 6. When you're ready to take the center shot, tap 7. While holding your phone steadily, slowly swivel left or right on the phone's axis until you see the white capture box move to the side panel of the panorama overlay.

  • Page 85: Taking A Super Wide-Angle Panoramic Selfie

    Taking photos and videos Taking a super wide-angle panoramic selfie If you have more friends or scenery to capture, set the Selfie Panorama mode to Widest to stitch five photos instead of three. Some camera features are not available when you’re in Selfie Panorama mode, such as zooming. 1.

  • Page 86: Taking A Panoramic Photo

    74 for details. 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC U11 as steadily as you can to automatically capture frames. You can also tap to stop capturing anytime.

  • Page 87: Advanced Camera Features

    Advanced camera features Advanced camera features Recording videos in slow motion Relive high speed action bit by bit and add a touch of suspense to your videos. Audio is recorded when you're in this mode, but will only be available when video is played back in normal speed.

  • Page 88: Manually Adjusting Camera Settings

    Advanced camera features 3. Tap and then choose a preset scene. Select: when capturing nightscape such as a city skyline or street with city lights. Keep the § camera steady when taking the shot for best results. when capturing a fast-moving subject such as your kid playing sports or a moving §...

  • Page 89: Taking A Raw Photo

    Advanced camera features Taking a RAW photo Want to keep more detail in your shots, or fix the lighting in post processing? With Pro mode, you can take photos that will be saved as RAW image files in DNG format, along with a JPG compressed version.

  • Page 90: Google Photos

    Or, press and hold a thumbnail as your first selection, and then drag your finger to the last item you want to select. § Enhance RAW photos taken using the HTC Camera app. § Add Hyperlapse effect to your videos.

  • Page 91: Editing Your Photos

    Google Photos Editing your photos 1. From the Home screen, swipe up and then find and tap Photos. 2. Tap a photo thumbnail to view it in full screen. 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more.

  • Page 92: Changing The Playback Speed Of A Slow Motion Video

    Google Photos Changing the playback speed of a slow motion video Adjust the playback speed of a selected section of a slow motion video. You can only change the video playback speed of videos captured using slow motion in the Camera app.
  • Page 93 Google Photos Adding a Hyperlapse effect on a regular video 1. From the Home screen, swipe up and then find and tap Photos. 2. Find and tap the thumbnail of a video to view it in full screen. You cannot add a Hyperlapse effect on a video that was captured using hi-res audio. 3.

  • Page 94: Phone Calls

    Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.

  • Page 95: Speed Dial

    § Press the POWER button. § Place HTC U11 face down on a level surface. If Flip to mute option in Settings Sound & notification is set to Mute once, HTC U11 will still ring when there are subsequent incoming calls.

  • Page 96: Emergency Call

    If you have multiple missed calls, tap the missed calls notification to open the Call History tab. Emergency call In some regions, you can make emergency calls from HTC U11 even if the nano SIM card has been blocked or if you don't have one installed.

  • Page 97: Setting Up A Conference Call

    Phone calls Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC U11 to your ear when the speakerphone is on. § On the call screen, tap . The speakerphone icon appears in the status bar.

  • Page 98: Call History

    Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe right to go to the Call History tab. 3.

  • Page 99: Home Dialing

    Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.

  • Page 100: Sms And Mms

    5. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC U11, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.

  • Page 101: How Do I Add A Signature In My Text Messages

    , and then tap Filter Drafts. 3. Tap How do I add a signature in my text messages? If you're using the HTC Messages app, here's how to add a signature. 1. From the Home screen, tap , and then find and tap Messages.

  • Page 102: Sending A Group Message

    Group MMS Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC U11 also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.

  • Page 103: Forwarding A Message

    SMS and MMS Forwarding a message 1. From the Home screen, tap , and then find and tap Messages. 2. Tap a contact (or phone number) to view the exchange of messages with that contact. 3. Tap a message, and then tap Forward. Moving messages to the secure box You can move private messages to the secure box.

  • Page 104: Copying A Text Message To The Nano Sim Card

    SMS and MMS § To remove messages or contacts from the block box, press and hold the contact (or phone number) and tap Unblock. § To completely discard future messages from blocked contacts, tap Settings General, and then clear the Save block message option. Copying a text message to the nano SIM card 1.

  • Page 105: Your Contacts List

    Contacts Your contacts list The People app lists all contacts you've stored on HTC U11 and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People.

  • Page 106: Adding A New Contact

    2. Choose the accounts that contain the contacts you want to display. 3. Press Finding people Search for contacts stored on HTC U11, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People.

  • Page 107: Editing A Contact's Information

    Contacts How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.

  • Page 108: Getting In Touch With A Contact

    1. On the People tab, tap and enter the contact's name or email address in the search box. 2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC U11. 4. Tap to import the contact.

  • Page 109: Merging Contact Information

    Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC U11 finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.

  • Page 110: Sending Contact Information

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC U11 also syncs with groups you've created in your Google Account. Creating a group 1.

  • Page 111: Private Contacts

    Contacts Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
  • Page 112 Contacts Organizing your private contacts 1. On the People tab, tap Manage contacts Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap Remove private contact, select the contacts you want to remove, and then tap Remove.

  • Page 113: Battery

    Battery Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC U11. Try out some of these tips to help increase battery life. Use the power management features §...

  • Page 114: Manage Your Apps

    § If you have many email accounts, consider prolonging the sync time of some accounts. If you are using the HTC Mail app, select an account, tap Settings Sync, Send & Receive, and then adjust the settings under Sync schedule.

  • Page 115: Using Power Saver Mode

    Battery Using power saver mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as location services and mobile data. 1. From the Home screen, swipe up and then find and tap Settings. 2.

  • Page 116: Checking Battery History

    Checking battery history Check how long you've been using HTC U11 since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.

  • Page 117: Storage

    Storage Storage Freeing up storage space As you use HTC U11, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos § After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them.

  • Page 118: Types Of Storage

    Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC U11 and other Android phones.

  • Page 119: Setting Up Your Storage Card As Internal Storage

    Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC U11 before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format the storage card to use it as internal storage for HTC U11.

  • Page 120: Moving An App To Or From The Storage Card

    You can also copy or move files to or from an external USB storage device when you have it connected to HTC U11. 1. From the Home screen, swipe up and then tap Settings Storage.

  • Page 121: Copying Files Between Htc U11 And Your Computer

    You can copy your music, photos, and other files to HTC U11. § Save and close your files before copying them from your computer to HTC U11, or vice versa. § If you're using your storage card as internal storage, your computer will only show storage card content.

  • Page 122: Unmounting The Storage Card

    Storage Unmounting the storage card When you need to remove the storage card while HTC U11 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.

  • Page 123: Backup And Reset

    HTC U11 and your computer. Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC U11 on your computer.

  • Page 124: Backing Up Htc U11

    Backup and reset Backing up HTC U11 Automatically back up HTC U11 to Google Drive so you can restore content such as app data and settings after a factory reset or when restoring your data on another HTC phone. 1. From the Home screen, swipe up and then tap Settings Backup & reset.

  • Page 125: Backing Up Contacts And Messages

    Backup and reset Backing up contacts and messages If you want to separately back up contacts and text messages on HTC U11, here are some tips on how to export or import them. Backing up your contacts 1. From the Home screen, tap , and then find and tap People.

  • Page 126: Resetting Network Settings

    Resetting network settings Reset the network settings when you're having problems connecting HTC U11 to your mobile data or Wi-Fi network and Bluetooth devices. 1. From the Home screen, swipe up and then tap Settings Backup & reset.

  • Page 127: Resetting Htc U11 (Hard Reset)

    Resetting HTC U11 (Hard reset) If HTC U11 has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the state before you turned on the phone for the first time.

  • Page 128: Transfer

    4. Follow the steps shown on HTC U11 to download the HTC Transfer Tool from Google Play Store to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC U11 before you continue.

  • Page 129: Transferring Iphone Content Through Icloud

    4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC U11, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.

  • Page 130: Transferring Photos, Videos, And Music Between Your Phone And Computer

    121. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC U11 to your computer. You can also sync playlists from your computer to the phone.

  • Page 131: Installing And Removing Apps

    Getting apps from Google Play Store Google Play Store is the place to go to find new apps for HTC U11. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games. To purchase apps and other content on Google Play Store, you can use the payment methods from your Google account.

  • Page 132: Downloading Apps From The Web

    Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC U11 and your personal data, we strongly recommend that you only download from websites you trust.

  • Page 133: Working With Apps

    HTC BlinkFeed or Home screen. Arranging apps You can arrange and rearrange the apps on the Apps screen. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.

  • Page 134: App Shortcuts

    Working with apps 3. Press and hold an app or folder, and then do one of the following: § Drag the app or folder to another position on the same page. Wait until you see the occupying icon move away before releasing your finger. §...

  • Page 135: Switching Between Recently Opened Apps

    Working with apps Switching between recently opened apps When using different apps on your phone, you can easily switch between the apps you've recently opened. Press to see your recently-opened apps. § To go back to an app, flip through the cards to find the app and tap it.

  • Page 136: Using Picture-In-Picture

    Working with apps Using picture-in-picture Keep a small window of the video you're watching or a supported app onscreen while you do other things on the phone. Not all apps support picture-in-picture. 1. Open a supported app, such as a video player or video call app, and start the video. Display the video in full screen.

  • Page 137: Controlling App Permissions

    Working with apps Controlling app permissions When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.

  • Page 138: Disabling An App

    Working with apps Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. From the Home screen, swipe up and then tap Settings Apps. 2.

  • Page 139: Htc Apps

    What is HTC Sense Companion? HTC Sense Companion is a personal companion that’s always learning from you, and the things you do every day. Learn more about what HTC Sense Companion can do for you by going to http:// www.htc.com/support/apps/sense-companion/.

  • Page 140: Htc Blinkfeed

    HTC apps HTC BlinkFeed Get the latest news about your interests with HTC BlinkFeed. Choose which sources, such as social media or news, show up on your feed. Learn more about HTC BlinkFeed by going to http:// www.htc.com/support/apps/blinkfeed/. HTC Themes Themes brings a quick and easy way for you to customize your phone with elements such as wallpapers, sounds, and icons.
  • Page 141 HTC apps 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC U11, except when you open other apps that also use audio functions. 4. Tap to stop recording.

  • Page 142: Internet Connections

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC U11 as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
  • Page 143 Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC U11 may differ from, and be less than, your actual data usage. 1. From the Home screen, swipe up and then find and tap Settings.

  • Page 144: Wi-Fi Connection

    Internet connections Viewing the data usage of apps 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap More Data usage. 3. Tap Mobile data usage. 4. Scroll down the screen to see a list of apps and their data usage info. 5.

  • Page 145: Connecting To Vpn

    Internet connections Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC U11 easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks. Turning Wi-Fi on or off on page 144.

  • Page 146: Adding A Vpn Connection

    § Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC U11 must first establish a Wi-Fi or data connection before you can start a VPN connection.

  • Page 147: Installing A Digital Certificate

    Internet connections Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC U11 to access VPN or secured Wi-Fi networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.

  • Page 148: Sharing Your Phone's Internet Connection By Usb Tethering

    No Internet connection available for your computer? No problem. Use the data connection of HTC U11 to connect to the Internet. § To make sure that the USB drivers for HTC U11 are up-to-date, install the latest version of HTC Sync Manager on your computer.

  • Page 149: Wireless Sharing

    You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free conversations using a compatible Bluetooth headset. Before you connect your headset, make it discoverable so HTC U11 can find it. Refer to your headset manual for details.

  • Page 150: Unpairing From A Bluetooth Device

    2. On the sending device, send one or more files to HTC U11. 3. If asked, accept the pairing request on HTC U11 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.

  • Page 151: Using Nfc

    7. Tap the received file to view it. Using NFC With built-in NFC (near field communication) on HTC U11, you can share content to another NFC- capable mobile device in an instant. The availability of NFC varies by phone model, region, and country.
  • Page 152 Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC U11 and the other phone back to back. Make sure that the NFC area (shaded part) of HTC U11 and the other phone's NFC area are close to one another.

  • Page 153: Common Settings

    Common settings Common settings Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2.
  • Page 154 Common settings Blocking visual disturbances You can set Do not disturb mode to block visual disturbances such as pop up notifications. 1. From the Home screen, swipe up and then tap Settings Sound & notification. 2. Tap Do Not Disturb preferences Block visual disturbances. 3.

  • Page 155: Location Settings

    This mode uses Google location services. § Device only uses GPS. Turning off a location source (for example GPS) means no applications on HTC U11 will collect your location data through that location source. However, third party applications may collect —...

  • Page 156: Airplane Mode

    Common settings Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC U11 are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.

  • Page 157: Screen Brightness

    Common settings Screen brightness Screen brightness level can be automatically adjusted or manually set. 1. From the Home screen, swipe up and then tap Settings Display, gestures & buttons. 2. Use Automatic brightness to automatically adjust the screen brightness depending on your lighting environment.

  • Page 158: Touch Sounds And Vibration

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC U11. § Touch tones when tapping the phone dial pad §...

  • Page 159: Glove Mode

    Common settings 4. Tap OK to set the added language as your new default display language, or No (just add to list). 5. To remove languages from the list, tap Remove and then select the languages you want to remove. You can also press and hold next to the language you want, and drag it to the beginning of the list to set it as your display language.

  • Page 160: Security Settings

    If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC U11. Contact your mobile operator for this code.

  • Page 161: Setting A Screen Lock

    Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC U11 is turned on or when it’s idle for a certain period of time.

  • Page 162: Turning The Lock Screen Off

    Security settings Tap Smart Lock, confirm your screen lock, then tap Trusted face Improve face matching. Follow the onscreen instructions. Turning the lock screen off Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in Settings.

  • Page 163: Accessibility Settings

    Accessibility settings Accessibility settings Accessibility features HTC U11 comes with features and settings that allow easy access and use of apps and functions. Improve screen readability If you have low vision, take advantage of these features to help improve screen readability.

  • Page 164: Accessibility Settings

    § Set up a personal digital assistant or a cloud-based voice service that performs certain functions and provides information through voice commands. Use Motion Launch Motion Launch combines a motion and finger gesture to perform an action such as waking HTC U11 from sleep mode or launching the camera. For details, see Motion Launch on page 44.
  • Page 165 2. Tap TalkBack, and then tap Settings. 3. Under Touch exploration, tap the On/Off switch next to Explore by touch, and then tap OK. When Explore by touch is disabled, HTC U11 will no longer respond to TalkBack gestures or speak screen touches.
  • Page 166 Accessibility settings Assigning TalkBack shortcuts TalkBack has customizable gestures that can be used to open the Notifications panel, view recent apps, access TalkBack controls, and more. The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1.

  • Page 167: Teletypewriter (Tty) Mode

    Most TTY phones connect via a 2.5 mm headset jack adapter. HTC provides a 2.5 mm headset jack adapter that connects to the USB Type-C port on HTC U11. To request this adapter, contact HTC by chat or email at htc.com/us/support.

  • Page 168: Trademarks And Copyrights

    Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
  • Page 169 Trademarks and copyrights subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
  • Page 170 Index Index Accounts Call history - syncing Camera Acoustic Focus - Acoustic Focus 73, 75, 77 Airplane mode - basics Android Beam - capture modes See NFC - continuous shooting Apps - flash - accessing apps - HDR Boost - app shortcuts - Hyperlapse - arranging - launching with Edge Sense...
  • Page 171 - launch bar - shortcuts - wallpaper - widget panel Face unlock - widgets Factory reset Hotspot Files See Wireless router - copying HTC Sense version Finger gestures HTC USonic Fingerprint Hyperlapse - about - adding, removing, or editing...
  • Page 172 Index Internet connection NFC (Near Field Communication) - VPN Night mode - Wi-Fi Notifications - wireless router - panel Keyboard Online accounts - entering text - adding accounts - entering text by speaking - removing accounts - speech recognition - syncing manually - what can you sync with Language - system language...
  • Page 173 Index Soft reset Software update RAW photos Sound Recording your voice - active noise cancellation 41, 127 Reset - HTC USonic Router - switching profiles See Wireless router Speakerphone Speed dial Storage Sweep panorama 33, 41, 156, 157 Screen - adjusting brightness...
  • Page 174 Index Widgets - adding - changing settings - removing - resizing Wireless router...

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