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HTC U11 HTV33 Basic Manual

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Contents
Precautions
Getting ready
Basic operations
Calling
Function settings
Appendix
Basic Manual

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Summary of Contents for HTC U11 HTV33

  • Page 1 Contents Precautions Getting ready Basic operations Calling Function settings Appendix Basic Manual...

  • Page 2: Preface

    Preface Thank you for buying the HTC U11 HTV33 (simply called the "HTV33" or the "product" from here on). Before using the product, be sure to read the "Basic Manual" (this manual) to ensure correct use. After you have finished reading this manual, be sure to store it in a safe place so that you can retrieve it whenever needed.

  • Page 3: List Of Packaged Items

    List of packaged items Before you start using the product, make sure that you have all the following items packaged with the product. ■ Main unit • HTV33 ■ Accessories • USB-C Hi-Res audio earphones (complimentary sample) • SIM Eject Pin (complimentary sample) •...

  • Page 4: Instruction Manual

    ◎ An AC adapter, USB Type-C cable, and microSD memory card is not supplied with the product. ◎ Please purchase the specified charging equipment (sold separately). ◎ The battery is built into the product. ◎ Illustrations of the product in this manual are only for reference.

  • Page 5: Regarding Notations Used In This Manual

    ■ "Full Instruction Manual" (Japanese) For detailed descriptions of various functions, refer to the "Full Instruction Manual" (Japanese) at the au homepage: https://www.au.com/support/service/ mobile/guide/manual/ Regarding notations used in this manual ■ Key indications used in this manual In this manual, keys are represented by simplified illustrations as shown below.
  • Page 6 ■ Indications used for the operation of selecting items/icons/keys, etc. Notations used for operation procedures in this manual are as follows. Description in Explanation of operation this manual On the home On the home screen, tap screen, tap [ (Phone)], then tap [1], (Phone)] →...
  • Page 7 ■ Illustrations/screen displays used in this manual The Illustrations/screen displays used in this manual may look different from the actual product/screens. In some cases, minor details or a part of a screen may be omitted. Actual screen Sample screen Icons at the top of the actual screen are omitted on...
  • Page 8 ◎ Unless specifically stated otherwise, all operations in this manual are performed based on portrait (vertical) screen orientation. Note that menu items, icons, on- screen buttons, and other elements may be different when landscape (horizontal) screen orientation is being used. ◎...

  • Page 10: Table Of Contents

    Contents Preface ............. ii List of packaged items......1 Instruction Manual ........2 Regarding notations used in this manual............. 3 Contents ..........8 Precautions........11 How to use this product......... 12 Safety precautions (observe strictly) ..17 Material list............40 Handling precautions........
  • Page 11 Basic operations ....... 101 Home screen ............102 Activating an app ...........106 Monitoring the product's status ....108 Displaying a menu ..........112 Switching software keyboards ....113 Setting vibrate mode / silent mode..114 Turning airplane mode on or off ....114 Calling ........... 115 Making calls............116 Receiving calls..........119 Checking your own phone number ..120...

  • Page 13: Precautions

    Precautions How to use this product........12 Safety precautions (observe strictly) ..17 Material list ............40 Handling precautions ........42 Precautions on the waterproof and dustproof properties...............52 ® Notes on using Bluetooth /wireless LAN ® (Wi-Fi ) functions..........62 Various security codes/PIN codes....68 Notes on data communication charge ..71 Apps.................72 Setting app access permissions ....73 Remember to keep good phone manners ...74...

  • Page 14: How To Use This Product

    How to use this product Before you start using the product, be sure to read the "Safety precautions" to ensure correct use. Before you assume that the product is malfunctioning, check the "トラブル診断 (Trouble check)". On the home screen, tap [ ] →...
  • Page 15 • Since this product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though the LTE/WiMAX 2+/UMTS/GSM system has highly secure and confidential communication features.) • When connecting to emergency services in Japan, use au VoLTE (LTE network).
  • Page 16 • The Company is not liable for any damages arising from earthquakes, lightning, storms, floods or other natural disasters, as well as fires, actions by third parties, other accidents, intentional or mistaken misoperation by the customer, or use under other unusual conditions outside the responsibility of the Company.
  • Page 17 • It is recommended you keep a copy of important data in your PC's hard disk, etc. Whatever the cause of fault or malfunction may be, the Company assumes no responsibility for alteration or loss of saved information. • Contents saved in the product, such as contacts, mails and favorites, might be altered or lost by an accident, fault, repair or mishandling.
  • Page 18 ※ "The Company" as appears in this manual refers to the following companies: Sold by: KDDI CORPORATION •OKINAWA CELLULAR TELEPHONE COMPANY Imported by: HTC NIPPON Corporation Manufactured by: HTC Corporation memo • Reproduction of the content of this manual in part or in whole is prohibited.

  • Page 19: Safety Precautions (Observe Strictly)

    • Every effort has been made in the preparation of this manual. Should you notice any unclear points, omissions, etc., feel free to contact us. Safety precautions (observe strictly) ■ Before using this product, thoroughly read these "Safety precautions" for proper use.
  • Page 20 ■ Explanation of indications used in this manual This symbol indicates an DANGER imminently hazardous situation which, if the product is not handled properly, will result in death (※1) or serious injury This symbol indicates a WARNING potentially hazardous situation which, if the product is not handled properly, could result in (※1)
  • Page 21 ■ Explanation of Prohibition and Mandatory graphical symbols used in this manual Indicates an Indicates that action that is use in a place Wetting with Prohibited not allowed. where the water prohibited product is likely to get wet or letting the product get wet is not allowed.
  • Page 22 ■ Precautions common to the main unit, charging equipment, au IC Card and peripheral equipment Be sure to read the DANGER following before use. Do not use, store or leave the product in a hot place or where heat collects Prohibited (e.g.
  • Page 23 Never charge the product if the product is wet with water or other Prohibited liquids (drinking water, sweat, seawater or pet urine, etc.). Doing so might cause a fire, burns, injury or electric shock. Please refer to the subsequent section for the waterproof and dustproof properties.
  • Page 24 Use only the optional accessories specified by au. Instruction Failure to do so might cause a fire, burns, injury or electric shock. Be sure to read the WARNING following warnings before use. Do not drop, step on or throw the product or otherwise subject it to Prohibited strong force, impact or vibration.
  • Page 25 Before entering an area where flammable gas or fine particulates Instruction may be generated such as a gas station, be sure to turn off the product and not to charge the battery. Use of the product at places where flammable gas is present might cause a gas explosion or fire.
  • Page 26 Do not place the product on unstable surfaces, such as on a rickety table Prohibited or slanted surface. Be careful especially when the vibration is set. The product may fall and cause injury, etc. Do not use or store the product in locations subject to high humidity, Prohibited excessive dust or high temperature.
  • Page 27 or charging. Directly touching a warmed part for a long time may cause redness, itching, rashes, etc. on your skin, or result in low- temperature burns depending on your constitution or health conditions. ■ Main unit Be sure to read the DANGER following before use.
  • Page 28 If any substance, etc. inside the display gets into your eyes or mouth, Instruction immediately rinse your eyes or month with clean water without rubbing them. Then consult a doctor promptly. Failure to do so may cause loss of eyesight or illness due to the effects of the display liquid.
  • Page 29 Do not allow water or other liquids (drinking water, sweat, seawater or Prohibited pet urine, etc.), metal, flammable material or other foreign objects to enter the au Nano IC Card 04/ microSD memory card tray slot. Also, do not install au IC Card or microSD memory card at the wrong place or in the wrong direction.
  • Page 30 Keep the product away from your ear while calling in "Hands free" mode, Instruction while the ringtone is ringing or while in Standby mode. When you attach the earphone/microphone etc. to the product to play games, music, etc., adjust the volume properly. Excessively high volume or continuous prolonged use of these devices may impair your hearing.
  • Page 31 Turn off the product near high- precision electronic devices or Instruction devices using weak electronic signals. Failure to do so may adversely affect the operation of the electronic devices, causing an electronic malfunction, etc. ※Examples of electronic devices that require extra care: Hearing aids, implanted cardiac pacemakers, implanted cardioverter- defibrillators or other automatic...
  • Page 32 Do not allow your pets to chew or bite on the product. Instruction The internal battery may catch fire, explode, overheat or leak, resulting in a fire, burns or injury, etc. Be sure to read the CAUTION following cautions before use. If the display is accidentally broken and any internal substance, etc.
  • Page 33 If any substance inside the internal battery leaks, do not get it on your Prohibited skin of your face or hands, etc., or clothes. Doing so might cause loss of eyesight or skin problem. If the internal substance, etc. gets into your eyes or mouth, or gets on your skin or clothes, immediately rinse them with clean water.
  • Page 34 When watching the display, keep a certain distance from it in a Instruction sufficiently bright place. Watching the display in a dark place or from too close a distance may damage your eyesight. ■ Charging equipment Be sure to read the WARNING following warnings before use.
  • Page 35 Do not place heavy objects on the cord of the specified charging Prohibited equipment (sold separately) nor apply excessive force such as pulling the cord. Doing so might cause a fire, burns or electric shock. When plugging/unplugging the specified charging equipment (sold Prohibited separately) into/from the power outlet, do not let metal straps or...
  • Page 36 Be sure to use the specified power supply and voltage. Instruction Using any other power supply or voltage may cause a fire, burns or electric shock. AC adapter (sold separately): 100 VAC to 240 VAC (must be connected only to household AC outlet) ※When using overseas, use the AC adapter that is designed for use in the country you visit.
  • Page 37 If the charging terminal is bent or deformed, immediately stop using. Instruction Also, do not keep using the bent terminal by unbending it. Doing so many cause a short-circuit of the terminal, resulting in a fire, burns, injury or electric shock. Unplug the power plug of the specified charging equipment (sold Disconnect plug...
  • Page 38 ■ au IC Card Be sure to read the CAUTION following cautions before use. When handling the au IC Card, be careful not to injure your fingers or Instruction other parts of your body with the cutting surface. Failure to do so may result in injury, etc. ■...
  • Page 39 When adjusting the volume, raise the volume a little at a time. Instruction If you raise the volume too much from the outset, sudden loud noise from the earphones might adversely affect your ears. If you notice any abnormal condition on your skin, immediately stop using Instruction it and consult a doctor.
  • Page 40 Be sure to read the CAUTION following cautions before use. If you notice any abnormal condition on your skin, immediately stop using Instruction it and consult a doctor. Itching, rashes, eczema, etc. sometimes occur depending on your physical constitution and condition. For material of each part P.40 「Material list」...
  • Page 41 If you are using electronic medical devices other than implanted Instruction pacemakers and implanted cardioverter-defibrillators outside a medical institution (e.g. home medical treatment), consult respective manufacturers of the devices regarding the influence of radio waves. Radio waves may have an adverse effect on the operation of the electronic medical devices.

  • Page 42: Material List

    Material list ■ Main unit Surface Part Material treatment Back cover Glass OPVD+paint treatment+AF coating treatment Camera lens Glass AF coating treatment+AR coating treatment Camera lens Aluminum Alumite decoration treatment Flash lens Polycarbonate − resin ® Display Glass/Corning AF coating ®...
  • Page 43 ■ USB-C Hi-Res audio earphones (complimentary sample) Surface Part Material treatment Housing Aluminum − cover ABS resin − Cable/ Thermoplastic − Earpiece elastomer Connecting Stainless plug (metal steel − part) Switch ABS resin − ■ SIM Eject Pin (complimentary sample) Surface Part Material...

  • Page 44: Handling Precautions

    Handling precautions These precautions are provided to prevent a failure of the product and ensure that performance can be fully demonstrated. Thoroughly read these precautions to ensure correct use. ■ Precautions common to the main unit, internal battery, charging equipment, au IC Card and peripheral equipment ●...
  • Page 45 intrusion of water might cause a corrosion inside the product. If the result of investigation determines that the fault is caused by any of these exposures to water, then it will not be covered by the warranty. ● Do not use the product in extremely hot, cold or humid places.
  • Page 46 ● Use as far away as possible from land-line phones, TVs and radios. Use nearby might affect them. ● The product may become warm while charging or during other operations, depending on the situation, but this is not abnormal. ● Do not place near corrosive chemicals or in places where corrosive gas is generated.
  • Page 47 ● Do not use the product while driving an automobile or motorized bicycle, riding a bicycle or walking. Use of a cell phone while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations.
  • Page 48 ■ Main unit ● The battery is built into the product and cannot be replaced by the customer. For information on the battery replacement, contact an au shop or Customer Service Center. ● Do not forcefully press, tap or intentionally subject the display to strong impact.
  • Page 49 without a valid certification. Doing so violates the Radio Law and Telecommunications Business Law. ● Take care not to place magnetized items such as magnetic cards, speakers and TV sets near the product, as it might cause malfunction. Putting strong magnets close to the product might cause false operation.

  • Page 50: Touch Panel

    ● Do not put a sticker etc. on the proximity/ light sensor. Doing so may cause the sensor to malfunction and make the display always turned off when a call comes in or during a call and operation may not be possible.
  • Page 51 ■ Internal battery (The internal battery of this product is a lithium polymer battery.) The internal battery is not fully charged at the time of purchase. Charge the battery before using the product. Charge the battery before using the product if you have not used the product for a long time.
  • Page 52 ● The internal battery may swell up as it approaches the end of its service life depending on the usage conditions. This is due to the properties of lithium polymer batteries, and is not a problem in terms of safety. ■...
  • Page 53 subject the product to impact, bend or impose load, wet the product with water, etc.). Doing so might cause loss of data or a fault. ■ Camera ● When photographing important occasions, take a trial shot and check the shot image to make sure it is correctly shot in advance.

  • Page 54: Precautions On The Waterproof And Dustproof Properties

    Precautions on the waterproof and dustproof properties This product has a protection rating (JIS C 0920) for waterproof property ※1 equivalent to IPX7 and dustproof ※2 property equivalent to IP6X on the condition that the au Nano IC Card 04/ microSD memory card tray is fully installed (based on in-house testing).
  • Page 55 product are not covered by the warranty. ■ Important notices for use • Be sure to firmly install the au Nano IC Card 04/microSD memory card tray. The waterproof and dustproof properties are ensured when it is fully installed. • Never install/remove the au Nano IC Card 04/microSD memory card tray when your hand or this product is wet.
  • Page 56 • Do not use the product in water. • Do not use or store the product in humid places like bathrooms and kitchens for a long time. • There may be some water remaining in the product even after it has been cleared.
  • Page 57 wait until the temperature of the product is raised to the room temperature. • This product will not float on the water. ■ au Nano IC Card 04/microSD memory card tray • Be sure to firmly install the au Nano IC Card 04/microSD memory card tray.
  • Page 58 ■ How to install au Nano IC Card 04/ microSD memory card tray Insert the au Nano IC Card 04/microSD memory card tray fully into the slot in the direction of the arrow, and press the ○ part firmly. Make sure that there are no gaps between the main unit and the tray.
  • Page 59 ■ In case the product is wet • In case the product is wet, clear the water from the product, and wipe off with a clean dry cloth. • In a cold region, if the water droplets are on this product, it might get frozen.
  • Page 60 • Do not insert a sharp-pointed object in between the au Nano IC Card 04/ microSD memory card tray. Doing so damages/deforms the main unit or damage the rubber seal, and may cause intrusion of water or fine particulates. • It is recommended to annually replace the parts required to maintain the waterproof and dustproof properties, regardless of the presence of...
  • Page 61 ■ Charging The accessories and options have no waterproof or dustproof properties. Check below before you start charging, or after you finish charging: • Never start charging when this product is wet. Doing so might cause a fire, burns, injury or electric shock. •...
  • Page 62 ■ How to clear the water from the product When the product is wet, you must clear the water from following parts. • Earpiece (receiver) • Mouthpiece (microphone) • Speaker • Second microphone • Third microphone • Fourth microphone • Connector •...
  • Page 63 Follow the procedure below to clear the water. a Wipe off the water on the main unit with a dry cloth. b Hold the product firmly with the connector facing upward, and shake it in the direction of the arrow. ※...

  • Page 64: Notes On Using Bluetooth ® /Wireless Lan

    Notes on using ® Bluetooth /wireless ® LAN (Wi-Fi ) functions ® • The Bluetooth and wireless LAN (Wi- ® ) functions of this product conform to Japanese radio communication standards, FCC standards and EC directive, and have been certified. ®...
  • Page 65 communication. (This product is particularly susceptible to noise when used near a microwave oven.) • Using this product near TV, radio or similar appliance might cause reception interference and disrupt TV images. • Devices may not be found correctly if there are multiple wireless LAN (Wi- ®...
  • Page 66 production, and other applications, and license-free special small power wireless stations and amateur wireless stations (collectively called "other wireless stations"). 1. Before using the product, check to make sure that other wireless stations are not in operation nearby. 2. Should radio interference occur between this product and other wireless stations, immediately move and use this product in another...
  • Page 67 ® ◎ Wireless LAN (Wi-Fi ) has the advantage that it can be freely connected anywhere within the radio wave range, as it uses radio waves for exchanging information. At the same time, there is a risk that a malicious third party may obtain unauthorized access if security settings have not been configured.
  • Page 68 This means that all bandwidths are used and that the bandwidth used by mobile unit identification devices cannot be avoided. ® • Wireless LAN (Wi-Fi ) function: 2.4DS4/OF4 The product uses the 2.4 GHz frequency band. DS-SS and OFDM are used as the modulation scheme.
  • Page 69 Precautions when using the 5 GHz frequency band ® Wireless LAN (Wi-Fi ) function of this product uses the 5 GHz frequency band. Using 5.2 GHz and 5.3 GHz bands outdoor is prohibited by the Radio Law. The following are the channels used by this product in Japan.

  • Page 70: Various Security Codes/Pin Codes

    Various security codes/ PIN codes About various security codes The product has various security codes that you can use. The available security codes are as follows. Do not forget the various security codes that are set as they are necessary for various operations and contracts.
  • Page 71 ■ Lock No. (NFC / Osaifu-Keitai lock) Example To set [NFC / Osaifu-Keitai lock] of usage Initial 1234 value Be sure to change the initial value to your own unique number before use. PIN code ■ PIN code To prevent unauthorized use of the au IC Card by a third party, you can set the product to require PIN code entry every time the power is turned on.

  • Page 72: Puk Code

    four- to eight-digit number by tapping [Change SIM PIN]. When using the product by setting the PIN code entry to be required, be sure to change the code to your own unique number. ■ PUK code You can release the lock by inputting this code if the PIN code is locked.

  • Page 73: Notes On Data Communication Charge

    Notes on data communication charge • Since constant Internet connection is possible with this product, data communication may be performed automatically by some apps. As the data communications charges may become high, subscription to a packet communication charge discount service or flat rate plan is recommended.

  • Page 74: Apps

    Apps • Be sure to check the security of the apps, then install it at your own risk. Some apps might cause virus infection, damage various data, and send out your location information, usage history or personal information stored in your cell phone via the Internet.

  • Page 75: Setting App Access Permissions

    described in this manual may differ from the actual procedures. Setting app access permissions When you open apps for the first time, a prompt screen appears asking you whether to grant the apps permissions to access certain features of or data on the product.

  • Page 76: Remember To Keep Good Phone Manners

    ◎ Depending on the apps or features, a screen explaining the permissions may be displayed. Also, the prompt screen may appear several times or the on-screen display may differ from screen to screen. Check the content carefully and follow the on-screen instructions.
  • Page 77 • Use of cell phones on board is restricted. Follow the instructions of each airline. ■ Be considerate of people around you! • Do not make calls in theaters, museums, libraries and other similar places. Turn power off or turn on the vibrate mode so as not to disturb others around you by ringtone.
  • Page 78 • Some people close to you in crowded places such as packed trains may be using a cardiac pacemaker. Turn on "Airplane mode" or turn the product off beforehand in such places. • Abide by the rules of hospitals and other medical institutions where it is forbidden to use or carry cell phones.

  • Page 79: Getting Ready

    Getting ready Names and functions of parts .......78 au IC Card ..............82 Installing/removing au IC Card.......83 Installing/removing a microSD memory card ...................87 Charging ..............92 Turning the power on/off .........94 Sleep mode ............96 Unlocking the product........97 Edge Sense............98 Using earphones ..........99...

  • Page 80: Names And Functions Of Parts

    Names and functions of parts ※1 au IC Card Tray microSD memory card ※2 ※1 For handling au IC Card, see 「au IC Card」 （ P.82） . ※2 For handling microSD memory card, see 「Installing/ removing a microSD memory card」 （ P.87） . a au Nano IC Card 04/microSD memory card tray: Install the au IC Card and microSD memory card.
  • Page 81 e Proximity/light sensor: The proximity sensor detects the proximity of phone to your face and prevents unintentional touch panel operation. It also detects ambient light level and automatically adjusts display brightness accordingly. f Front camera: Use this camera when shooting photos and videos of yourself. g Third microphone: Your voice is sent out to the other party when using the speaker phone.
  • Page 82 n Speaker: Outputs other party's voice while speaker phone is activated, music playback sounds and ringtones, etc. o Volume key: Adjust the volume of other party's voice, ringtones, and media play sounds. • (Up): Volume Up key • (Down): Volume Down key p Power key : Press and hold for at least two seconds to turn on the power.
  • Page 83 q Flash light: Use as a light. You can also use the light when shooting with the camera. r Laser auto-focus: Bounces a beam of laser light off the subject to measure its distance from the subject via reflection timing to focus on the subject. Mark: Place this mark over the reader/ writer when using Osaifu-Keitai or NFC feature.

  • Page 84: Au Ic Card

    au IC Card Your au IC Card au Nano IC Card 04 contains information such as your phone number. Back Front The product IC (metal) part supports au Nano IC Card 04. memo ◎ Note the following points, which may cause malfunction or damage, when handling the au IC Card.

  • Page 85: Installing/Removing Au Ic Card

    Installing/removing au IC Card Installing au IC Card Turn off the product before installing the au IC Card. Insert the SIM Eject Pin (complimentary sample) straight into the hole of the au Nano IC Card 04/microSD memory card tray Tray is slightly pulled out. Pull the tray straight out in the direction of the arrow...
  • Page 86 Hold the au IC Card with the IC (metal) side turned down and set the card on the tray. Insert the tray straight into the slot in the direction of the arrow Take care that the notch of the card is in the correct position.
  • Page 87 Removing au IC Card Turn off the product before removing the au IC Card. Insert the SIM Eject Pin (complimentary sample) straight into the hole of the au Nano IC Card 04/microSD memory card tray Tray is slightly pulled out. Pull the tray straight out in the direction of the arrow...
  • Page 88 Remove the au IC Card from the tray (a), and then insert the tray straight into the slot in the direction of the arrow au IC Card Tray Slide a finger in the direction of the arrow and make sure the tray is fully inserted and not sticking out...

  • Page 89: Installing/Removing A Microsd Memory Card

    Installing/removing a microSD memory card This product supports use of a microSD memory card, microSDHC memory card or microSDXC memory card. ■ Handling precautions • When the product is accessing data on a microSD memory card, do not remove the microSD memory card, turn off the power, or subject the product to impact.

  • Page 90: Installing A Microsd Memory Card

    Installing a microSD memory card Insert the SIM Eject Pin (complimentary sample) straight into the hole of the au Nano IC Card 04/microSD memory card tray Tray is slightly pulled out. Pull the tray straight out in the direction of the arrow...
  • Page 91 Hold the microSD memory card with the IC (metal) side turned down and set the card on the tray. Insert the tray straight into the slot in the direction of the arrow microSD memory card Slide a finger in the direction of the arrow and make sure the tray is fully inserted and not sticking out...
  • Page 92 Removing a microSD memory card Make sure to unmount your microSD card before removing it. On the home screen, tap [ → [Settings] → [Storage] → ] → [Eject] Turning off the power of the product Insert the SIM Eject Pin (complimentary sample) straight into the hole of the au Nano IC Card 04/microSD...
  • Page 93 Remove the microSD memory card from the tray (a), and then insert the tray straight into the slot in the direction of the arrow (b) microSD memory card Tray Slide a finger in the direction of the arrow and make sure the tray is fully inserted and not sticking out memo...

  • Page 94: Charging

    Charging When you purchase the product, the internal battery is not fully charged. Use the product only after it is fully charged. Using AC adapter to charge the product This section explains how to charge the product with the Type-C Common AC Adapter 01 (sold separately).
  • Page 95 Insert the USB Type-C plug of the Type-C Common AC Adapter 01 (sold separately) straight into the connector on the product USB Type-C plug While charging is in progress, the indicator lights in red and a charging icon ( ) appears in the status bar. When the charging is complete, the indicator lights in green and a fully charged icon (...

  • Page 96: Turning The Power On/Off

    Turning the power on/ Turning on the power Press and hold for at least two seconds until the product vibrates, and then release it After a while, the lock screen appears (P.97). memo ◎ When you turn on the product in its initial state, a setup wizard appears.
  • Page 97 After the keys stop flashing and the screen turns off, release the . The product vibrates. After a while, "htc" screen appears and the product restarts. memo ◎ Forcibly rebooting (resetting) the product will cause any unsaved data to be lost. Do not perform this procedure unless the product becomes unable to operate.

  • Page 98: Sleep Mode

    Sleep mode If you do not perform any operation for a certain period of time, the screen automatically turns off to save the battery power. You can also let the product into Sleep mode immediately by pressing during operation. ■ Cancels Sleep mode Press to turn on the screen.

  • Page 99: Unlocking The Product

    Unlocking the product When lock screen appears, you can unlock the screen by performing one of the following operations. Display notifications from apps and dialed or received call history. Tap to display a list of the notifications. Tap to display the information related to the notification, or flick left or right to clear the notification depending...

  • Page 100: Edge Sense

    Edge Sense This product has the Edge Sense function installed. Grip the product and apply pressure to the sides of the Edge Sense part (pressure sensor) to shoot photos or videos, and start the Google app. An initial setup is required to use the Edge Sense function (P.126).

  • Page 101: Using Earphones

    Using earphones Connect the supplied USB-C Hi-Res audio earphones (complimentary sample) to the product. Insert the earphone plug into the connector on the product The customization screen of the earphones appears when you first connect them to the product. USB-C Hi-Res audio earphones (sold separately) Play/Pause button...
  • Page 102 memo ◎ Be sure to put the earphones on before you start the customization of your earphones. If you do not put on the earphones for customization, the sound quality becomes poor. ◎ When you are using earphones with φ3.5 plug (commercial product), connect the earphones to the product using USB-C to 3.5mm digital jack audio adapter...

  • Page 103: Basic Operations

    Basic operations Home screen .............102 Activating an app..........106 Monitoring the product's status....108 Displaying a menu ...........112 Switching software keyboards....113 Setting vibrate mode / silent mode ..114 Turning airplane mode on or off ....114...

  • Page 104: Home Screen

    Home screen The home screen is the starting point for using apps. The home screen consists of the BlinkFeed screen and extended home screens, which can be switched between by flicking left or right. BlinkFeed screen You can view news topics by setting news sources in advance.
  • Page 105 《BlinkFeed screen》《Extended home screens》 a Status bar: Displays notification icons and status icons (P.108). Sliding the status bar down opens the notification panel (P.110). b Topic title area: Tap on feed titles to view various news topics (highlights). c Dock: Tap an icon to activate the app or function.
  • Page 106 Using BlinkFeed You can make display settings for the news and various services. On the BlinkFeed screen, flick right A menu for switching the news sources to display on BlinkFeed appears. • You can also display the menu for switching the news sources by tapping at the upper left of the screen.
  • Page 107 Tick [News Republic] and You will need to log in depending on the type of SNS. memo ◎ On the source switch menu, when you select [News Republic] → [ ] and tap the source name, a list of feeds will be loaded. Tap feed titles to open and read the articles, and tap [ ] to save the articles.

  • Page 108: Activating An App

    Activating an app On the home screen, tap [ Tap the icon of the app you want to use Sliding your finger upwards or downwards on the screen displays the previous or next page. memo ◎ On the app list, "au Service", "au Support", "SNS", "Google", and "Tools"...
  • Page 109 Icon name Description Photos Share photos and videos and display them on a list. You can also edit photos and perform other operations. Send and receive messages by using phone numbers as address. Play Store Use Google Play. Settings Use this to display the settings menu (P.122).

  • Page 110: Monitoring The Product's Status

    Monitoring the product's status Understanding icons The notification icons indicating the status of the product appear in the status bar at the top of the screen. Notification icons Status icons ■ Main notification icons Icon Description Missed call Sending, call in progress, receiving High-quality voice call with a device that supports au VoLTE is in progress.
  • Page 111 ■ Main status icons Icon Description Signal strength Out of service area Airplane mode Data communication (LTE/WiMAX 2+) status ※ Two types of networks, "LTE" and "WiMAX 2+" can be used. "4G" appears on the screen for either network. The product connects to the network that the company determines is least busy depending on the crowding and other conditions of the line.

  • Page 112: Notification Panel

    Notification panel If any notification icons are displayed, slide the status bar down to open the notification panel. a Settings: Displays the Settings menu (P.122). b Quick settings panel: Displays a quick settings panel (P.111). c Switch setting: Each time you tap the icon of each function, the setting is switched.
  • Page 113 memo ◎ The icons displayed on the "Switch setting" are the first six items displayed on the list of icons on the quick settings panel. To change the displayed icons, change the position of the icons on the quick settings panel.

  • Page 114: Displaying A Menu

    b Edit: Displays the edit screen for the quick settings panel. To hide icons, long-touch an icon and drag it on to [Drag here to remove]. To show icons, drag an icon displayed under [Drag to add tiles] to the place you want it to appear.

  • Page 115: Switching Software Keyboards

    Switching software keyboards On the character entry screen, long touch [ ] → [Keyboard type] → [10-key keyboard] / [QWERTY keyboard] / [50-key keyboard] 《10-key keyboard》 《QWERTY keyboard》 《50-key keyboard》 memo ◎ The 10-key keyboard and QWERTY keyboard switches each time you tap...

  • Page 116: Setting Vibrate Mode / Silent Mode

    Setting vibrate mode / silent mode On the home screen, tap [ → [Settings] → [Sound & notification] [Sound profile] → [Vibrate] / [Silent] On the status bar, [ ] (vibrate mode) ] (silent mode) is displayed. • Tap [Normal] to cancel the vibrate mode / silent mode.

  • Page 117: Calling

    Calling Making calls ............116 Receiving calls..........119 Checking your own phone number .....120...

  • Page 118: Making Calls

    Making calls To place a call, input the phone number directly on the phone screen. On the home screen, tap [ (Phone)] Tap the dial buttons to input the phone number you want to call When placing a call to a land-line phone, input the number from the area code, even if you are in the same area.
  • Page 119 the other party being connected in the Notification area. Tap [HANG UP] to end a call. ■ Emergency call location notification This product supports "emergency call location notification" so that if you make an emergency call to the police, fire station or regional coast guard headquarters, your current location (GPS information) will be transmitted to...
  • Page 120 ◎ When GPS cannot be used to notify of your location, base station signal is used instead. ◎ When making an emergency call to the police, fire station or regional coast guard headquarters, always confirm where you are, and tell them your exact location on the phone.

  • Page 121: Receiving Calls

    memo ◎ Tapping [Phonebook ] on the Call History screen allows you to view the entries of Call History by type. ◎ Long-touching an entry of Call History will display an option menu, from which you can view detailed history, delete the entry, save a contact, etc.

  • Page 122: Checking Your Own Phone Number

    memo ◎ To decline an incoming call, tap [DECLINE]. To decline an incoming call while the product is in sleep mode (on the lock screen), slide [DECLINE] upward or to the right. ◎ To temporarily mute the ringtone, press You can also mute the ringtone by simply turning your phone upside (display) down.

  • Page 123: Function Settings

    Function settings Displaying the Settings menu.....122 Initial Setup of Edge Sense......126...

  • Page 124: Displaying The Settings Menu

    Displaying the Settings menu You can set and manage various functions of the product in Settings menu. It is also from this menu that you ® can set wireless LAN (Wi-Fi ) and security functions. On the home screen, tap [ →...
  • Page 125 Item Description Simply flick the screen with Connect three fingers to stream music or video from HTV33 to your TVs or speakers. Playback, stop or control the volume with HTV33. You can even enjoy your favorite music on multiple speakers. More Set up NFC/Osaifu-Keitai and tethering.
  • Page 126 Get content Install HTC Transfer tool and from another transfer various contents from phone your old HTC cell phone, or transfer contents from other manufacturers' cell phones. ※ Transfer from devices other than HTC cell phones may not always succeed.
  • Page 127 Item Description Apps For managing apps. Storage Allows you to check the free space of the main unit's storage and the microSD memory card. This item also can be used to mount/ unmount the microSD memory card and delete data. Power Check the remaining battery level and apps using the...

  • Page 128: Initial Setup Of Edge Sense

    About the Explore by touch function of TalkBack ◎ When you activate TalkBack for the first time, a message appears asking you whether to enable the Explore by touch function. The Explore by touch function gives you spoken feedback, describing what you touch and what is displayed on the screen.
  • Page 129 Follow the instructions and set the grip level → Tap [NEXT] Follow the instructions and carry out the grip test → Tap [NEXT] Check the functions of the Edge Sense→[DONE] memo ◎ You can set up more detailed operations on the Edge Sense.

  • Page 131: Appendix

    Appendix Updating software ...........130 Troubleshooting..........133 After-sales service ..........135 SIM unlock ............143 Peripheral equipment........144 Main specifications .........144 Specific Absorption Rate (SAR) of Cellular phones ..............147 FCC Notice ............150 FCC RF exposure information......152 Body-worn operation ........153 DECLARATION OF CONFORMITY ....154 Export Administration Regulations....156 Intellectual property rights ......157...

  • Page 132: Updating Software

    Updating software ■ Notes on software update • You are charged for data communication when connecting to the Internet from the product by using data communication. Large amount of data communication occurs especially during an OS update. We recommend ® using a wireless LAN (Wi-Fi •...
  • Page 133 conditions are good, and do not move the product while updating is in progress. • Backup of important data is recommended before performing a software update operation. Note that you may not be able to back up certain downloaded data. Though the update operation is designed to retain the data registered on the product prior to the update, product malfunction or...
  • Page 134 au shop or PiPit (not accepted by some shops). • If you are using this product in a foreign country, the software update function may not be available. memo ◎ If the product does not restart after the software update has been completed, hold down for at least two seconds to turn the power on.

  • Page 135: Troubleshooting

    Troubleshooting Before you assume that the product is malfunctioning, check the "トラブル診断 (Trouble check)" on the "故障紛失サポート (Repair and Delivery Service)" app in addition to the following. On the home screen, tap [ ] → [au Support] → [故障紛失サポート (Repair and Delivery Service)] →...
  • Page 136 Ref. Symptom Where to check page • Are you operating Cannot P.94 operate touch with gloved hands? • Are you operating panel as intended. with a fingernail or foreign object on the screen? • Turn the power off and then back on again.

  • Page 137: After-Sales Service

    After-sales service ■ When asking for repair For repair, contact Repair and Delivery Service Center. During the Repairs will be done based warranty on the terms of services of period the free-of-charge repair warranty described on the warranty card. Outside We shall repair the product for a charge as requested warranty...
  • Page 138 ◎ The products that have been altered, modified or analyzed (including software modification, analysis (including rooting), reverse engineering, decompiling or disassembling) or that have been repaired by service providers other than our authorized maintenance and repair shop may not be covered by the warranty or cannot be repaired.
  • Page 139 use conditions, following the notes provided in the instruction manuals. 3. However, following cases will be charged for repair even during the warranty period. (There are also cases that cannot be repaired.) a If the product is not used correctly, following the instruction manuals.
  • Page 140 8. This warranty is valid only in Japan. ※ This warranty guarantees the free-of-charge repair for the designated period of time under the conditions given above. This warranty shall not restrict the customers’ legal rights to those responsible for this warranty and other companies.
  • Page 141 Service" memberships for the old au cell phone is automatically canceled. ◎ Service contents are subject to change without notice. ■ au IC Card The au IC Card is lent to you by au. In case of loss or damage, the card will be replaced at your expense.
  • Page 142 ■ Holding over and repair Repair and Delivery Service Service description Non- Member member Spontaneous Free Free Failure year Free (three- Actual cost year year warranty) later Partial damage Charged to customer 5,000 yen maximum Water soak and Charged to irreparable customer damage...
  • Page 143 ■ Fees paid by customers for using "Replacement mobile phone delivery service" Application First use Second use conditions Ordinary 5,000 yen or 8,000 yen or charges Longtime user Longtime user ※1 ※1 benefit benefit 3,000 yen 6,000 yen If both the 4,000 yen or 7,000 yen or "Web...
  • Page 144 Online Replacement Desk (24 hours a day) ※ Accessible only from PCs or smart phones https://www.au.com/support/service/mobile/trouble/ repair/application/ memo Replacement mobile phone delivery service ◎ When you have trouble with your au cell phone, call us and we will deliver a replacement cell phone (same model in the ※...

  • Page 145: Sim Unlock

    SIM card, a part of services or functions of the product may be restricted. Please note that we do not guarantee the operation of the product with non-HTC SIM card. • To unlock the SIM, perform the following operations on the home screen: Tap [ ] →...

  • Page 146: Peripheral Equipment

    Peripheral equipment ■ Type-C Common AC Adapter 01 (0601PQA) (sold separately) ■ HTC Rapid Charger AC adapter (79H00147) (sold separately) ■ Common AC Adapter 05 ※ (0501PWA) (sold separately) ■ MicroB-TypeC conversion adapter (0601PHA) (sold separately) ■ au Carrying Case G Black (0106FCA) (sold separately) ※...
  • Page 147 Continuous In Japan Approx. 1220 min. talk time Overseas Approx. 640 min. (GSM) Continuous In Japan Approx. 320 hours standby Overseas Approx. 310 hours time (GSM) Charging time Approx. 100 min.: When using Type-C Common AC Adapter 01 (sold separately) ®...
  • Page 148 ® ■ Bluetooth function ® ※1 Version Bluetooth ver BT 4.2 ® Output Bluetooth Standard Power Class1 Communication Within 10 m with no ※2 distance obstacles in the range Frequency band 2.4 GHz band ® ※1 The following Bluetooth profiles are supported. ®...

  • Page 149: Specific Absorption Rate (Sar) Of Cellular Phones

    Front Camera: Approx. 16 million pixels Specific Absorption Rate (SAR) of Cellular phones This model HTC U11 HTV33 conforms to Japanese technical regulations relating to the human body absorption of radio waves, and international guidelines for radiation protection. This cellular phone is designed to...
  • Page 150 safety, regardless of the user's age or health conditions. The Japanese technical regulations and international guidelines define such tolerance limits for radiation protection in terms of a specific absorption rate (SAR), which represents the average rate at which the radio frequency energy is absorbed by the human body.
  • Page 151 When you communicate using this product, use a carrying case or any other accessory to keep it at least 1.5 cm apart from your body, with no intervening metallic objects. This procedure has been verified to allow this cellular phone to conform to the specifications of the Japanese technical regulations and international guidelines for radiation protection.

  • Page 152: Fcc Notice

    • Association of Radio Industries and Businesses website: http://www.arib-emf.org/01denpa/ denpa02-02.html • HTC Corporation homepage: http://www.htc.com/jp/ • au homepage: https://www.au.com/ FCC Notice This device complies with part 15 of the FCC Rules. Operation is subject to the following two...
  • Page 153 equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver.

  • Page 154: Fcc Rf Exposure Information

    FCC RF exposure information This model phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of...

  • Page 155: Body-Worn Operation

    Body-worn operation This phone was tested for typical body–worn operations with the back of the phone kept at a distance of 1.5 cm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 1.5 cm separation distance between your body and the back of the phone.

  • Page 156: Declaration Of Conformity

    DECLARATION OF CONFORMITY If your device belongs to Class II device, please put below countries you are intended to sold. This equipment may be operated in: Products with 2.4–GHz Wireless LAN Devices For 2.4–GHz wireless LAN operation of this product, certain restrictions apply. This equipment may use the entire–2400–MHz to 2483.5–MHz frequency band (channels 1 through 13) for indoor applications.
  • Page 157 Note: For France, headphones/earphones for this device are compliant with the sound pressure level requirement laid down in the applicable EN 50332- 1: 2000 and/or EN50332-2: 2003 standard as required by French Article L.5232-1. (4) CE SAR Information This device meets the EU requirements (1999/ 519/EC) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

  • Page 158: Export Administration Regulations

    SAR is measured with the device at a separation of 5 cm to the body, while transmitting at the highest certified output power level in all frequency bands of the mobile device. Head: 0.55 W/kg@10g Body: 0.42 W/kg@10g Export Administration Regulations This product and its accessories may be subject to the Japan Export...

  • Page 159: Intellectual Property Rights

    Bluetooth SIG, Inc., in the United States. ® • Bluetooth smart ready word-mark and logo are registered trademarks of Bluetooth SIG. Inc. and HTC Corporation has permission to use them. ® • Wi-Fi Certified and its logo are registered trademarks or trademarks...
  • Page 160 • Wi-Fi and Wi-Fi logo are registered ® trademarks of the Wi-Fi Alliance ® ® ® • Microsoft , Windows , ActiveSync ® and Outlook logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. •...
  • Page 161 • Corning and Gorilla are registered trademarks of Corning Incorporated. • HTC BoomSound and HTC BlinkFeed are registered trademarks of HTC Corporation. • The HTC products bearing this logo are conformed to Hi-Res Audio standard defined by Japan Audio Society. This logo is registered trademark.
  • Page 162 ■ OpenSSL License 【OpenSSL License】 Copyright © 1998-2013 The OpenSSL Project. All rights reserved. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (https://www.openssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY...
  • Page 163 LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 164 • For processing video (hereafter MPEG- 4 video) to the MPEG-4 video standard • For playing MPEG-4 videos recorded for private and non-profit use by consumers • For playing MPEG-4 video supplied by providers that hold the MPEG-LA license Contact MPEG LA, LLC in the USA regarding uses for other applications such as promotions, internal business uses, and for-profit uses.
  • Page 165 MEMO...
  • Page 166 July 2017, 1st Edition Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Imported by: HTC NIPPON Corporation Manufactured by: HTC Corporation...

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