Routine Maintenance For Performance Improvement; Common Blue Screen Error Messages; Error Message List; Bug Check Symbolic Names - HP ZBook 17 G4 Mobile Workstation Maintenance And Service Manual

Routine Maintenance for Performance Improvement

See "HP Notebook PCs - Improving the Performance of Your Computer" at
hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c00816938.
The following table presents a summary of the suggested times for performing the routine maintenance
tasks described in this document.
Tasks
Perform a system tune up.
Run Windows Update.
Scan for and remove viruses.
Scan for and remove spyware and adware.
Empty the Recycle Bin.
Delete temporary Internet files.
Back up user files.
Create a restore point.
Defragment the hard drive.
Run Scan Disk.
Clean the exterior of the computer.
Close programs that are not being used.
Prevent programs from loading at startup.

Common Blue Screen Error Messages

Error message list

The following image shows an example of one possible Bug Check (Blue Screen) Code Reference from
Microsoft at https://msdn.microsoft.com/en-us/library/windows/hardware/hh994433(v=vs.85).aspx:
The hexadecimal number following the word "STOP" is called the bug check code or Stop code. This is the
most important item on the screen.

Bug check symbolic names

Each bug check code also has an associated symbolic name. In the example, the screen shows "bug check
0x79 (MISMATCHED_HAL)". See
ff559209(v=vs.85).aspx.
146 Chapter 7 Troubleshooting guide
https://msdn.microsoft.com/en-us/library/windows/hardware/
http://h20564.www2.hp.com/
Weekly Monthly
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Occasionally
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